We have stayed at several motels in this area over the past year and this is one of the best in the area. Much safer and cleaner than the Super 8 and Best Western down the street. Quiet area, secure and comfortable. The staff is always helpful. The rooms are a little heavy on air freshener but it seems like... more

Describe the service you experienced The service was fine, the onsite staff were very friendly and tried to be accommodating.. The grounds were clean groomed, and well lite. Tell us how you liked the room The sheets, they were clean. The first room we were given, smelled like a fine blend of: mold, cigerette smoke, bug spray, and Frebreeze. The... more

the place is great. pool is great, hot tub is great. nice rooms. bigg bath/shower. big tv. fast internet. BUT the best was the people who work there. they are the nicest people there. always smiling THE best though is the night gitl raquel she is so great that the third time i sayed at the hotel is cause we... more

Stayed at this property on a recent business trip, was given a corporate rate of $80. The hotel was very nicely kept, the lobby was beautiful and the rooms were very clean. The room had the usual stuff (frig, microwave, etc.) but did not use them. Front desk lady was pleasant, gave me a quiet room on the 3rd floor... more

We were expecting somewhat more from this mid to low priced motel in San Bernardino. The location is fine since it is fairly close to the Restaurant Row and very close to the freeway. The desk clerk was efficient and friendly. The room was oldish and cramped feeling. The mattress was comfortable and the bathroom was small but okay for... more

Very busy Waterman Avenue traffic noise easily finds its way right through the poorly insulated walls. This would be bad enough but during my own particular stay several noisy guests in the room near mine were YELLING to each other around the perimeter walkways after at 11:30 at night which made the situation intolerable. This is the kind of noise... more

We stayed at the QI over the Memorial Weekend, and the only saving grace was that the beds were comfy and the breakfast not too shabby. All four rooms our family booked had a dank smell that was overwhelming. Since you can't open the windows, you just got used to it. Two of the rooms smelled like cigarette smoke...everyday. Because... more

Just stayed 2 weekend nites here with my boyfriend and another couple. We were headed to the Tiki Invasion in Montclair and waited too long to book our rooms in Chino/Montclair/Claremont. Was convinced by the TripAdvisor reviews to cancel our booking at the Best Western Hospitality Lane and move over here. Good move, it seems. The price was right --... more

Only stayed a couple of nights but was impressed with the overall appearance of the property, the cleanliness of the rooms, friendly service and beautiful grounds. We stayed here based on the reviews and ratings on TripAdvisor. It is located right off the Waterman and Hospitality Lane and very convenient to most everything. We had a room on the third... more