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Quality Inn San Bernardino

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1750 S. Waterman Ave, San Bernardino, CA 92408
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Quality Inn San Bernardino
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53 Reviews from our TripAdvisor Community

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Riverside, CA
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you are doing business along the I-10 corridor in San Bernardino, Loma Linda or Redlands, this is a convenient place to stay. The rooms are reasonably clean, the immediate neighborhood is quiet after dark and it is easily accessed from the freeway.

Helpful?
Thank SoCalAstronomer
Houston, Texas
2 reviews
3 of 5 stars Reviewed December 19, 2015

This hotel was very old and didn't have a lot of attractive amenities. The railings could have used paint as did the rest of the building. The lobby was nice enough but that's about all that was nice. Everything in the room - carpet, television, bedsheets, furniture was old and oudated. It looked very used to be honest. The bed... More 

Helpful?
Thank trancerb
RamsFan99, General Manager at Quality Inn San Bernardino, responded to this review

Thank you very much for your comments. We try very hard to make sure our guests experience is a good one, we apologize that not everything was to your satisfaction. We do have plans next year for updating some items and we hope that you will give us another chance. More 

A TripAdvisor Member
1 of 5 stars Reviewed October 9, 2015 via mobile

They got bed bugs!!!! I'm stayin here now 10/10/15 n a few other rooms had them too!! Went to the front to complain n there was other guests complaining as well, while we were talking another guest brought a bed bug to show the manger!! Thedesk to complain

Helpful?
Thank A TripAdvisor Member

Travelers are raving about these San Bernardino hotels

Los Angeles, California
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed September 28, 2015

The motel authorized the cost of the room plus the deposit for incidentals. We paid our bill in cash on checkout, and then the motel billed my credit card again for the room. Calling the front desk was useless. The motel took its time taking off the charge, even though I disputed it with the credit card company. The property... More 

Helpful?
1 Thank NoelleTraveler
Kingston, NY
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 27, 2015

As usual, there is a sign in the room (312) that said to contact the front desk if there's anything wrong with the room. But it's 2:00 a.m. I have to get up at 7:30 a.m. The check in took too long. They put me on the 3rd floor. I had to find (poor lighting) and go up in an... More 

Helpful?
1 Thank apinkingston
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 11, 2015

The hotel was nice enough and clean. My complaint is not with the appearance or cleanliness of the hotel, but about the Asst. manager, Myrna. She called minutes after I had checked out to tell me that my card had been declined. I explained to her that the card had been charged already the previous day as I saw the... More 

Helpful?
1 Thank Bob C
RamsFan99, General Manager at Quality Inn San Bernardino, responded to this review

Thank you for staying with us. I apologize that our staff didn't handle the charging of your credit card properly. We understand mistakes can be made but our staff needed to be more diligent in resolving the situation to the guests satisfaction. We hope you will stay with us again in the near future. More 

Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed August 1, 2015 via mobile

The motel, although a bit old and needing some paint is still an above average motel. Whether it be for a family or a weary traveler just passing through; it offers the much a much less expensive alternative to the Hilton across the street. We were pleased with the helpfulness of staff, and would recommend this hotel to all.

Helpful?
2 Thank 951raidersfan
1 review
4 of 5 stars Reviewed June 22, 2015 via mobile

The word "quality" somewhat held its weight in this case. Just finished breakfast and it was very nice and fresh so I decided to write a review. Nicely greeted upon arrival by the desk clerk, however, the room was ALOT smaller than our initial understanding but still VERY comfortable. Although upgrading the t.v. wouldn't be a bad idea the fact... More 

Helpful?
Thank rich r
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 14, 2015 via mobile

After check in, we discovered that our room had not been cleaned. Bedding was on the floor, and garbage was everywhere. Upon discussing this problem with the front desk, we discovered that there were no more available rooms. The facility and grounds looked okay, but the service was less than great and we left extremely frustrated.

Helpful?
1 Thank Coraled73
San Diego, California
Level Contributor
63 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 21, 2015

the facility was nice, disappointing that the jacuzzi, was closed,due to vandalism the nite before. it is easy to get to, with good proximity to the freeway, so made it very easy to get back onto the freeway.

Helpful?
Thank Rich M
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