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Quality Inn San Bernardino

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1750 S. Waterman Ave, San Bernardino, CA 92408
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Quality Inn San Bernardino
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46 Reviews from our TripAdvisor Community

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Traveler rating
    14
    10
    6
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    9
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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    (46)
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    (15)
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    (12)
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1 review
4 of 5 stars Reviewed 1 week ago

The word "quality" somewhat held its weight in this case. Just finished breakfast and it was very nice and fresh so I decided to write a review. Nicely greeted upon arrival by the desk clerk, however, the room was ALOT smaller than our initial understanding but still VERY comfortable. Although upgrading the t.v. wouldn't be a bad idea the fact... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

After check in, we discovered that our room had not been cleaned. Bedding was on the floor, and garbage was everywhere. Upon discussing this problem with the front desk, we discovered that there were no more available rooms. The facility and grounds looked okay, but the service was less than great and we left extremely frustrated.

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Travelers are raving about these San Bernardino hotels

San Diego, California
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed April 22, 2015

the facility was nice, disappointing that the jacuzzi, was closed,due to vandalism the nite before. it is easy to get to, with good proximity to the freeway, so made it very easy to get back onto the freeway.

Was this review helpful? Yes
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 16, 2015

I've never stayed here before and wish I had. Quick easy access from I-10, room was extremely quiet & clean. I really like this place. Bed was comfortable, no ill smells and everything was well maintained. I recommend this place whether by choice or last minute necessity. I was not dissatisfied in any way. Thank you for having a room... More 

Was this review helpful? Yes
Bakersfield, California
Level Contributor
3 reviews
2 of 5 stars Reviewed March 24, 2015

Made reservations three weeks in advance. Trip with family. Got reservations and confirmation number. Got reminder from Quality Inn a week out. I spoke to Collett on phone the day before check in and the reservation was confirmed. I asked for late check in if needed and was told not problem. Check in time is 3:00pm. We checked in around... More 

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RamsFan99, General Manager at Quality Inn San Bernardino, responded to this review

From our hotel and employees, we truly apologize for your experience at our hotel during your stay. We value our customers and their choosing to stay with us and in this instance there were many factors that were out of our hands that delayed getting our new guests into their rooms in a timely fashion. As you know, the entire... More 

Oakhurst, California
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed January 6, 2015

I stayed at this Quality Inn with a couple of my girl golfers and their parents. The non smoking rooms smelled of smoke so bad that two of our group had to be moved to different rooms, that didn't smell as bad. It felt so unsafe, that we wouldn't even let the girls swim in the pool that was outside... More 

Was this review helpful? Yes 1
RamsFan99, General Manager at Quality Inn San Bernardino, responded to this review

I would like to take a minute to apologize for your bad experience at our hotel. Unfortunately, some of our guests are not as courteous in following the rules of not smoking in some of our non-smoking rooms and we do really try hard to get the smoky smell out the best we can. We will shampoo the carpet, steam... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 5, 2014

I never wrote reviews on yelp or anything else, but this visit has made me feel I must. I usually Jane a great experience booking my hotels through choice hotels. The girl at the front desk didn't act a bit shocked when I called and told her within 15 minutes of being there that there was seriously gross stains all... More 

Was this review helpful? Yes 2
RamsFan99, General Manager at Quality Inn San Bernardino, responded to this review

I have read your review and I do want to apologize for any inconvenience you may have had staying at our property. I do see the pictures you have posted and I do take full responsibility of anything our staff may have overlooked during their cleaning of the room. Please understand that as a hotel we do our best to... More 

Sacramento, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 9, 2014

The whole experience was horrible. Dead bugs and spiders in the room, housekeeping said they had "no more towels", lots of people loitering on the premises, loud groups hanging out in the middle of the night. AND the worst part was checking out. The front desk mixed up my room and charged me t he wrong price and also one... More 

Was this review helpful? Yes 2
San Jose, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 6, 2014

I stayed at the QI San Bernardino for one night. I found the property conveniently located and easy to find. The room was good and had everything I wanted: wifi, TV, microwave, fridge. More important, the free breakfast was quite good. It was not the typical corn flakes and muffins. There were scrambled eggs, sausage and make-your-own waffles. Very nice.... More 

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
Saint Cloud, Minnesota
Level Contributor
259 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed May 3, 2014

Only down fall I had here, was its a motor lodge that doors open to the outdoors. Everything else was everything I would expect. I stayed on third floor with a king size bed that was comfortable. Room was clean and decorated nicely, had a 27" tv with ironically 27 channels. Excellent iron along with a microwave and fridge which... More 

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