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Fairfield Inn & Suites San Bernardino

Certificate of Excellence
2.5 of 5
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1041 E. Harriman Place, San Bernardino, CA 92408
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1 room 1 guest
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Fairfield Inn & Suites San Bernardino
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94 Reviews from our TripAdvisor Community

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Traveler rating
    41
    29
    15
    6
    3
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29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (94)
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    (24)
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Los Angeles, California
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My aunt and I stayed in this cozy hotel while my cousin was hospitalized at Loma Linda Medical Center. The staff was very friendly and helpful. They went out of their way to make us feel welcome and allowed us a late check out due to our circumstances. The room was cozy and very quiet and clean. In the morning... More 

Was this review helpful? Yes 1
Fairfield Inn a... M, Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Thank you for your feed back we are happy to hear that you enjoyed your stay with us. Is there anything we could have done better? We hope to see you back soon have a great day More 

Redlands, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Great hotel"! I love how the gift shops and café service were terific ! It is reccomended that you pack an overload because they will charge you a fee if you do not overpack. And most impotantly you can go swimming. Bye!

Was this review helpful? Yes 1
Fairfield Inn a... M, Manager at Fairfield Inn & Suites San Bernardino, responded to this review

We are delighted to hear that you enjoyed your stay with us. Thank you for your feedback and we hope we are your first choice in hotel if you are ever in the area again. More 

Shelby, Michigan
Level Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 18, 2015

This hotel is perfectly located within walking distance to a microbrew and restaurant as well as many other retail stores. Rooms are well laid out and very clean. Staff is great. A really, really good experience.

Was this review helpful? Yes 1
Fairfield Inn a... M, Manager at Fairfield Inn & Suites San Bernardino, responded to this review

We are happy to hear that you enjoyed your stay with us. If you are ever in the area again we hope to be your first choice for hotel stay. Have a great day and thank you for your feedback. More 

Mesa, Arizona
Level Contributor
60 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 12, 2015

The hotel is easy access from the freeway and has plenty of free parking. Upon arrival we were impressed with the modern designed lobby, friendly front desk staff, and easy check in. There is a little mini-mart in the hotel lobby with various snacks and sundries. Our room had 2 queen beds, refrigerator, microwave, coffee maker and desk. It was... More 

Was this review helpful? Yes 1
Fairfield Inn a... M, Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Hello, After reading your feedback it seems that you enjoyed your stay. As we try to uphold Marriott standards we would love to hear what we could have done better during your stay. Thank you for your feedback and if you are ever in town again we would love to see back. Have a great day and thank you again... More 

San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 26, 2015

Clean rooms. Friendly Customer service. Free breakfast and coffee. Free WIFI. Free cable TV. Conveniently located. Pool, gym, lobby, computer with internet and a printer. Recently remodeled. Good water pressure. No fans in the bathrooms.

Was this review helpful? Yes 1
Fairfield Inn a... M, Swami Andrew General Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Thank you for taking the time to let us know how your most recent stay was. I am glad to hear that you were able to enjoy our hotel amenities. Glad you chose us to be your home away from home for 2 weeks. Hope to see you again when you are in the area. More 

Phoenix, Arizona
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed April 21, 2015

We needed a restful night after a long drive on I-10, we were looking for a seamless check in and check out, and we were hoping for great customer service. We got all three and more! Nice experience. Thank You!

Was this review helpful? Yes
Fairfield Inn a... M, Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Thank you for taking the time to write about your recent stay.We are glad you enjoyed your stayed. We certainly hope you will stay with us again when you are in the area! Thank you again for your review. More 

Exeter, California
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 18, 2015

We found this hotel quite by accident after another hotel chain's reservations fell through. We came in after midnight, exhausted, frazzled, and in need of a good night's sleep. We got a wonderful, comfortable room within minutes. Every hotel employee, from the late night check-in clerk to the breakfast server were genuinely interested in making sure our hotel stay was... More 

Was this review helpful? Yes
Fairfield Inn a... M, Manager at Fairfield Inn & Suites San Bernardino, responded to this review

We are happy to hear that you enjoyed your stay with us. We try to give every guest the type of experience that will make the guest want to return, Thank you for your feedback and we hope to see you back sometime soon! More 

San Diego, California
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 16, 2015

I went on a last minute trip to San Bern/Rialto for some family biz…so when I get there, the hotel selections are super scarce. My cousin points me towards this Marriott. Glad he did! Upon check in, I met Cassie. She is one of the most pleasant people I have met working in a hotel that I’ve seen in a... More 

Was this review helpful? Yes
Fairfield Inn a... M, Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Thank you for reviewing the Fairfield Inn & Suites. I'm pleased you enjoyed our professional staff and convenient location. I do aplogize for the bathroom towel we will look more closely to avoid this happening again. We look forward to seeing you again when you are in the area. More 

Del Mar, California
Level Contributor
226 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
3 of 5 stars Reviewed April 6, 2015

Check-in was easy and we got a King instead of 2 queens so that was a good start. When we got to the room, it was 2 rooms with a small sitting area with sofa, desk/chair and TV and then the bedroom with TV as the 2nd room. Everything was nice size and clean. There was a mini frig and... More 

Was this review helpful? Yes
Fairfield Inn a... M, Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Thank you for staying with us. Unfortunately it seems like we fell short in a few areas. We will make sure to notify the correct department to make improvements to ensure we are upholding the Marriott standards. If you are ever in the area I hope you will give us another chance to ensure your stay with us is up... More 

Level Contributor
85 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed March 15, 2015 via mobile

Nice clean hotel room, not very big, but big enough. Adjacent to I-10, but not really bothered by the traffic noise. There was a half-height refrigerator and small microwave in the room, which were nice; no in-room safe. The bathroom door oddly opened outwards, but the adjoining corridor was too small for the door to swing all the way open.... More 

Was this review helpful? Yes
Fairfield Inn a... M, Front Office Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Dear Boston T, Thank you for taking the time to write about your recent stay! We ceratinly appreciate all your kind words and your review will also help other guests when selecting a San Bernardino hotel. We certainly hope you will stay with us again when you are in the area! Thank you again for your review. Regards, Cassie Mora... More 

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