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Fairfield Inn & Suites San Bernardino

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1041 E. Harriman Place, San Bernardino, CA 92408
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Fairfield Inn & Suites San Bernardino
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85 reviews from our community

Traveler rating
    37
    27
    12
    6
    3
See reviews for
25
13
10
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
79 reviews 79 reviews
34 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice clean hotel room, not very big, but big enough. Adjacent to I-10, but not really bothered by the traffic noise. There was a half-height refrigerator and small microwave in the room, which were nice; no in-room safe. The bathroom door oddly opened outwards, but the adjoining corridor was too small for the door to swing all the way open.... More 

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Fairfield Inn a... M, Front Office Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Dear Boston T, Thank you for taking the time to write about your recent stay! We ceratinly appreciate all your kind words and your review will also help other guests when selecting a San Bernardino hotel. We certainly hope you will stay with us again when you are in the area! Thank you again for your review. Regards, Cassie Mora... More 

paramus, nj
Contributor
15 reviews 15 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 5, 2015

We stayed here this past weekend and had a king bed with a pull out couch. The king bed was very comfortable. One of the better mattresses I have slept on. However, the pull out did not fit two adults. It's basically an over sized twin, smaller than a double and very short and uncomfortable. I asked at the desk... More 

Was this review helpful? Yes 1
Fairfield Inn a... M, Front Office Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Dear Kimwaves, Thank you for taking the time to review your recent stay at our hotel. We are dissapointed to hear that the room did not accomodate your family comfortably. We hope you will give us another chance to leave you with a better impression; and may I suggest a room with two queen beds or our double suite which... More 

Chatsworth, CA
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2015 via mobile

We have never been disappointed the numerous times we have stayed at this property for our soccer games. The Manager, Swami, and her staff : CASSIE, Angie, Jeff and all the front desk crew are so customer service oriented and efficient. The breakfast buffet staff never have stale coffee and the food is fresh and hot. The washer and dryer,... More 

Was this review helpful? Yes 1
Fairfield Inn a... M, Front Office Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Dear Soccerfor3, Thank you for taking the time to write us such a glowing review! We certainly appreciate your patronage and are delighted that we have been able to uphold our standards of hospitality for you and your family. Your positive comments will be shared with our team in an effort to inspire them to keep striving for the best... More 

Crestline, California
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 4, 2015

New Years Eve I found myself at this lovely hotel because there was a storm moving in and i didnt want to get stuck up the mountain the next day. From what I heard and could see there was a 'rave' in town that day, so imagine a ton of youngsters who I would say needed parental supervision, but were... More 

Was this review helpful? Yes 3
Fairfield Inn a... M, Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Thank you for your feedback! We are happy to hear that you enjoyed your stay with us. If you are ever in town again we hope you choose to stay with us. Have a great day and thank you again for your feedback More 

1 review
1 of 5 stars Reviewed January 2, 2015

First the front desk lady we first talked to was extremely rude. Second we called for some products to be brought up to our room and she told us "you can come down here and get it" those words exactly. Third the halls reeked of marijuana as soon as we arrived to the hotel and then a couple of hours... More 

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Fairfield Inn a... M, Front Office Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Dear Guest, Thank you for writing your review, we share our guests' comments with our staff on a regular basis. We appreciate the feedback and although we receive countless positive comments on our team members, and our newly renovated guest rooms, we will certainly investigate the concerns. I am so sorry we didn't provide you with the best hotel experience,... More 

New Jersey
Top Contributor
62 reviews 62 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 1, 2015

Stayed here for a business trip. Location is great - right in the San Bernardino HUB shopping complex. Plenty of restaurants, stores, and access to the major roadways. Front desk was very helpful, and even accommodated my request for an away from the freeway room (thanks TripAdvisor!) which gave me a nice quiet room on the third floor. Room was... More 

Was this review helpful? Yes
Fairfield Inn a... M, Front Office Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Dear JessterCPA, Thank you for taking the time to review your recent stay with us. As service and quality are our top priority we are delighted to hear you enjoyed your stay with us, and we certainly hope you will chose to stay with us in the future. More 

Bakersfield, California
2 reviews
4 of 5 stars Reviewed December 24, 2014

This was our first stay at the Fairfield, we usually stay at the Residence Inn across the street, and it won't be the last. The staff was friendly and our room was assigned quickly. The location is great, easy on and off the freeway, a wide variety of family and fast food restaurants to chose from as well as a... More 

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Fairfield Inn a... M, Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Thank you for your feedback we are always happy to hear that a guest enjoys their stay with us. Was there anything we could have done better to receive a five for your overall stay? As A Marriott brand we want every customer to be fully satisfied with their stay with us, and I see we have room for improvement.... More 

Visalia, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2014 via mobile

Great place to stay and very cheap for the amount of quality. Great location next to resturants and shopping. Right off the freeway. Free parking and breakfest was very good. They have a on site lil corner store were u can buy water and lil meals to heat up in ur room.

Was this review helpful? Yes 1
Fairfield Inn a... M, Manager at Fairfield Inn & Suites San Bernardino, responded to this review

We are happy to hear that you enjoyed your stay with us! It is good to know that we are meeting the needs and wants of our guest. If you are ever in the San Bernardino area again please come back to stay with us. Have a great day! More 

Los Angeles, California
Top Contributor
157 reviews 157 reviews
47 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed October 31, 2014

I checked in early (around 9 am) and the staff was welcoming, friendly and quick to assign me to my room. Now San Bernardino is as about as sexy as kissing your own sister. No one really goes to San Bernardino without an exact need. That being said, this location is as good as you're going to get in town.... More 

Was this review helpful? Yes
Fairfield Inn a... M, Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Thank you for your feedback we always appreciate constructive criticism. Is there anything else we could have done better to receive a higher rating (other than breakfast). Thank you again for your feedback hopefully next time you are in town we will be your first choice. More 

Beaumont
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 27, 2014

When I travel, I always check a Marriott property, and find the best places to stay on out of town places to be Fairfield Inns. This one is no exception, fairly new, very clean, and very nice staff. No smoking and no pets.

Was this review helpful? Yes 1
Fairfield Inn a... M, Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Thank you for your feedback, we are happy to hear that you enjoyed your stay with us. We do apologize that we missed your request for the first floor. Next time you're in town we hope you choose to stay with us. Have a great day! More 

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