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Fairfield Inn & Suites San Bernardino

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1041 E. Harriman Place, San Bernardino, CA 92408
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Fairfield Inn & Suites San Bernardino
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Fairfield Inn & Suites San Bernardino
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Fairfield Inn & Suites San Bernardino
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89 reviews from our community

Traveler rating
    40
    27
    13
    6
    3
See reviews for
28
14
10
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Phoenix, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We needed a restful night after a long drive on I-10, we were looking for a seamless check in and check out, and we were hoping for great customer service. We got all three and more! Nice experience. Thank You!

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Exeter, California
Top Contributor
59 reviews 59 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We found this hotel quite by accident after another hotel chain's reservations fell through. We came in after midnight, exhausted, frazzled, and in need of a good night's sleep. We got a wonderful, comfortable room within minutes. Every hotel employee, from the late night check-in clerk to the breakfast server were genuinely interested in making sure our hotel stay was... More 

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Fairfield Inn a... M, Manager at Fairfield Inn & Suites San Bernardino, responded to this review

We are happy to hear that you enjoyed your stay with us. We try to give every guest the type of experience that will make the guest want to return, Thank you for your feedback and we hope to see you back sometime soon! More 

San Diego, California
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I went on a last minute trip to San Bern/Rialto for some family biz…so when I get there, the hotel selections are super scarce. My cousin points me towards this Marriott. Glad he did! Upon check in, I met Cassie. She is one of the most pleasant people I have met working in a hotel that I’ve seen in a... More 

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Fairfield Inn a... M, Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Thank you for reviewing the Fairfield Inn & Suites. I'm pleased you enjoyed our professional staff and convenient location. I do aplogize for the bathroom towel we will look more closely to avoid this happening again. We look forward to seeing you again when you are in the area. More 

Del Mar, California
Top Contributor
183 reviews 183 reviews
31 hotel reviews
137 helpful votes 137 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Check-in was easy and we got a King instead of 2 queens so that was a good start. When we got to the room, it was 2 rooms with a small sitting area with sofa, desk/chair and TV and then the bedroom with TV as the 2nd room. Everything was nice size and clean. There was a mini frig and... More 

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Fairfield Inn a... M, Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Thank you for staying with us. Unfortunately it seems like we fell short in a few areas. We will make sure to notify the correct department to make improvements to ensure we are upholding the Marriott standards. If you are ever in the area I hope you will give us another chance to ensure your stay with us is up... More 

Top Contributor
80 reviews 80 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 15, 2015 via mobile

Nice clean hotel room, not very big, but big enough. Adjacent to I-10, but not really bothered by the traffic noise. There was a half-height refrigerator and small microwave in the room, which were nice; no in-room safe. The bathroom door oddly opened outwards, but the adjoining corridor was too small for the door to swing all the way open.... More 

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Fairfield Inn a... M, Front Office Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Dear Boston T, Thank you for taking the time to write about your recent stay! We ceratinly appreciate all your kind words and your review will also help other guests when selecting a San Bernardino hotel. We certainly hope you will stay with us again when you are in the area! Thank you again for your review. Regards, Cassie Mora... More 

paramus, nj
Contributor
15 reviews 15 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 5, 2015

We stayed here this past weekend and had a king bed with a pull out couch. The king bed was very comfortable. One of the better mattresses I have slept on. However, the pull out did not fit two adults. It's basically an over sized twin, smaller than a double and very short and uncomfortable. I asked at the desk... More 

Was this review helpful? Yes 1
Fairfield Inn a... M, Front Office Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Dear Kimwaves, Thank you for taking the time to review your recent stay at our hotel. We are dissapointed to hear that the room did not accomodate your family comfortably. We hope you will give us another chance to leave you with a better impression; and may I suggest a room with two queen beds or our double suite which... More 

Chatsworth, CA
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2015 via mobile

We have never been disappointed the numerous times we have stayed at this property for our soccer games. The Manager, Swami, and her staff : CASSIE, Angie, Jeff and all the front desk crew are so customer service oriented and efficient. The breakfast buffet staff never have stale coffee and the food is fresh and hot. The washer and dryer,... More 

Was this review helpful? Yes 1
Fairfield Inn a... M, Front Office Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Dear Soccerfor3, Thank you for taking the time to write us such a glowing review! We certainly appreciate your patronage and are delighted that we have been able to uphold our standards of hospitality for you and your family. Your positive comments will be shared with our team in an effort to inspire them to keep striving for the best... More 

Crestline, California
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 4, 2015

New Years Eve I found myself at this lovely hotel because there was a storm moving in and i didnt want to get stuck up the mountain the next day. From what I heard and could see there was a 'rave' in town that day, so imagine a ton of youngsters who I would say needed parental supervision, but were... More 

Was this review helpful? Yes 3
Fairfield Inn a... M, Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Thank you for your feedback! We are happy to hear that you enjoyed your stay with us. If you are ever in town again we hope you choose to stay with us. Have a great day and thank you again for your feedback More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 2, 2015

First the front desk lady we first talked to was extremely rude. Second we called for some products to be brought up to our room and she told us "you can come down here and get it" those words exactly. Third the halls reeked of marijuana as soon as we arrived to the hotel and then a couple of hours... More 

Was this review helpful? Yes 1
Fairfield Inn a... M, Front Office Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Dear Guest, Thank you for writing your review, we share our guests' comments with our staff on a regular basis. We appreciate the feedback and although we receive countless positive comments on our team members, and our newly renovated guest rooms, we will certainly investigate the concerns. I am so sorry we didn't provide you with the best hotel experience,... More 

New Jersey
Top Contributor
63 reviews 63 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 1, 2015

Stayed here for a business trip. Location is great - right in the San Bernardino HUB shopping complex. Plenty of restaurants, stores, and access to the major roadways. Front desk was very helpful, and even accommodated my request for an away from the freeway room (thanks TripAdvisor!) which gave me a nice quiet room on the third floor. Room was... More 

Was this review helpful? Yes
Fairfield Inn a... M, Front Office Manager at Fairfield Inn & Suites San Bernardino, responded to this review

Dear JessterCPA, Thank you for taking the time to review your recent stay with us. As service and quality are our top priority we are delighted to hear you enjoyed your stay with us, and we certainly hope you will chose to stay with us in the future. More 

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