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All 33 San Bernardino hotels

Residence Inn San Bernardino

3.0 of 5 Hotel   |   1040 E Harriman Place, San Bernardino, CA 92408
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Ranked #7 of 33 Hotels in San Bernardino
A recent review
5 of 5 stars reviewed 2 days ago
Mike A
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63 reviews from our community

Traveler rating
    30
    15
    9
    0
    9
See reviews for
20
9
4
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel is great. The location is very nice. Only an hour away from LA and 45 minutes from Palm Springs. My room was very clean and had a nice kitchen with a flat-top stove. It was nice to be able to crack the windows at night too. The staff was very nice, especially Megan. Very sweet young lady. My... More

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Redlands, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had to stay long term while work was being done at our home. The room was spacious and clean. But what really stood out was the exceptional customer service. Every employee they had went above and beyond to learn and accommodate our needs. I would highly recommend it and would stay here again without hesitation.

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Bolton
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As part of the Marrott family you expect high standard and you get it. The rooms are spacious with a small fridge and micro wave, very clean and well maintained. The staff are very friendly and helpfull. You get a hot breakfast every morning included. Plenty of eateries locally. Only small indoor pool so not really for a family staying... More

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Audrey T, Manager at Residence Inn San Bernardino, responded to this review

Thank you for taking the time to give us your feedback, as it helps us strive to continue doing our best! I will be sure to share your kind words with our staff! If ever in the San Bernardino area, we hope to see you in the near future. More

Moreno Valley, California, United States
1 review
1 of 5 stars Reviewed October 12, 2014

Usually Marriotts are a nice place to stay, but this one has horrible management on staff, the hotel. Was paid for before we checked in but they told us otherwise until we refused to pay again and all of the sudden they found our payment. We purchased a few items from the market and had 2 ice cream bars charged... More

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Audrey T, Manager at Residence Inn San Bernardino, responded to this review

Thank you for taking the time to let us know how your most recent stay was with us. I do apologize for any issues that you did experience during your stay with us! I understand your frustration with the situation on your credit card being asked for multiple times! I would like for you to contact me directly to further... More

1 review
3 of 5 stars Reviewed September 29, 2014 via mobile

Upon my arrival I was greeted by a very confused clerk... He had no clue what he was doing. Somehow my reservation wasn't booked? But the gal who was standing next to him, Kellie? Was able to book me right in, she was awesome! Overall the room was ok, looks like minor renovation. The cleaning crew was awesome- I experienced... More

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Audrey T, Manager at Residence Inn San Bernardino, responded to this review

Thank you for taking the time to let us know how your stay was here at Residence Inn! Perhaps our clerk was just confused due to there being no reservation in our system. I will speak to him regarding the situation and give the proper coaching that is needed. Thank you for the kind words about our team as well.... More

Tallahassee, Florida
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 29, 2014

This hotel was very clean and spacious. The kitchen was very nice. It was walking distance to a restaurant. The staff was very helpful and polite. Only complaint would be that the only do social hour three days of the week -- which did not fall on the night of our visit. It would have been nice to have some... More

Was this review helpful? Yes 1
Audrey T, Manager at Residence Inn San Bernardino, responded to this review

Thank you for taking the time to let us know how your stay was here at Residence Inn! We are glad you enjoyed your stay! We will let the staff know about the nice comments you shared about them! We do apologize you did not get to enjoy our social hour. The social hour is something we are looking into... More

Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 26, 2014

My family (wife & 4 kids) & I stayed here both in May of this year for 10 days then again in July for 3 days. Overall, this is a very good hotel; a really nice place, with an outstanding staff. Our first visit here in May 2014 was slightly better. The rooms & hotel grounds were immaculately kept. The... More

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1 review
5 of 5 stars Reviewed August 22, 2014

I'm still here in the hotel, been here for about two weeks already and I love it. I have a two bedroom room. The staff is very nice and helpful. The rooms are very spacious and clean. The continental breakfast is really good. Overall I love it here. Best hotel experience 😊😊

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Berwick, Maine
Contributor
18 reviews 18 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 28, 2014

Everyone of the staff members that we interacted with were friendly and helpful. We had a queen 1 bedroom. It was very comfortable and clean. The morning breakfast which is complementary was great. We would definitely recommend this hotel.

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Palm Desert, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

From the first minute I walked in the hotel I was treated like a valued guest. Pedro showed me my room and took time away from the desk to make sure I was happy. The room was on the 4th floor at the end and very quiet with comfortable beds. The room had 2 bedrooms and a fireplace. Laura at... More

Was this review helpful? Yes 1
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Additional Information about Residence Inn San Bernardino

Address: 1040 E Harriman Place, San Bernardino, CA 92408
Location: United States > California > San Bernardino
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Bernardino 3*
Number of rooms: 95
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Also Known As:
Residence Inn San Bernardino Hotel San Bernardino
San Bernardino Residence Inn

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