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Hilton Garden Inn San Bernardino

3.0 of 5 1755 S. Waterman Avenue, San Bernardino, CA 92408
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Certificate of Excellence 2014
Hilton Garden Inn San Bernardino
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Hilton Garden Inn San Bernardino
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279 reviews from our community

Traveler rating
    183
    69
    18
    4
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hilton Garden Inn San Bernardino was a great stay for a short business trip. The hotel staff were pleasant and on top of things. The rooms are great, however I stayed by the pool so the noise level was not too great. The restroom could use an upgrade other than that the overall stay was great.

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San bernardino, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The room was nice and clean, the bed and pillows were exceptional! We purchased the romance package which I would definitely recommend; chocolate covered strawberry's, champagne, and breakfast! We stayed in the whirlpool room which was pleasant to relax in after our wedding!

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1 review
5 of 5 stars Reviewed 3 weeks ago

Great friendly staff. Always feel welcomed at this hotel. Great for business travelers. Safe and quiet location and close to restaurants. Good cocktails and nice bar area. I recommend to business travelers in the inland empire. The breakfast is always good and the staff are very customer focused.

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Bakersfield, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I came down in order to be in a wedding and when I go there my room was not ready even though I arrived early. They understood and they accommodated me and received they room early. I received excellent care. The staff was very nice and the rooms were excellent also.

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Denver, United States
2 reviews
4 of 5 stars Reviewed October 30, 2014

I was very pleased with my stay at the Hilton GI San Bernardino - my visit to SB was an unplanned emergency and so I had no reservation upon arrival but the staff was very accommodating and very pleasant. Our room was clean and the hotel and grounds were well kept. I'll definitely consider this location first next time I'm... More 

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San Jose, United States
1 review
3 of 5 stars Reviewed October 29, 2014

A cozy place to be but the housekeeping and bathrooms are awful. Water from the shower floods the floors and there is no fan. Housekeeping doesn't give new amenities for you to have the next day. Otherwise it was all good. We all slept wonderfully and the room wasn't too hot or too cold.

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Palm Desert, United States
1 review
5 of 5 stars Reviewed October 29, 2014

Worth the money. No hassle check in/check out, room was clean & smelled nice. Very comfortable bed. Beautiful hotel lobby, good coffee available both in lobby and room. Best hotel stay Ive had in a long time

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Kingsburg, United States
2 reviews
5 of 5 stars Reviewed October 28, 2014

This hotel has superb handicap rooms and extremely accommodating staff. Always asking if everything was okay. The room was large & very accommodating to anyone in a wheelchair. I couldn't ask for a better or more well-equipped handicap rooms! It smelled good, was clean and well equipped. The coffee maker was excellent.

Review collected in partnership with Hilton Garden Inn

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Alexandria, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 28, 2014

Overall hotel is good; however the fitness machines were very noisy as if needing maintenance. I stayed on the 3rd floor, and you could hear the hard steps of the person staying ubove my room. Staff were very courteous and nice.

Review collected in partnership with Hilton Garden Inn

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Laguna Hills, California
1 review
1 of 5 stars Reviewed October 21, 2014

I will never stay here again after the way my husband was treated this Saturday. We rented a bunch of rooms. There was some confusion about the night we had an extra room. My husband asked the girl at the front desk if we had an extra room. Brittany, the desk clerk, flipped her brown hair at us, told us... More 

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Amy T, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. More 

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Additional Information about Hilton Garden Inn San Bernardino

Address: 1755 S. Waterman Avenue, San Bernardino, CA 92408
Phone Number:
Location: United States > California > San Bernardino
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn San Bernardino 3*
Number of rooms: 115
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Also Known As:
Hilton Garden Inn San Bernardino Hotel San Bernardino

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