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Hilton Garden Inn San Bernardino

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1755 S. Waterman Avenue, San Bernardino, CA 92408
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Hilton Garden Inn San Bernardino
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Hilton Garden Inn San Bernardino
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315 reviews from our community

Traveler rating
    205
    79
    21
    4
    6
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68
57
11
141
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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  • All months
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    (98)
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1 review
4 of 5 stars Reviewed 4 days ago NEW

The rooms are clean, the employees are most friendly and helpful and the free internet is also available. The breakfast and dining room are very modest food-wise. May not appeal to most business travelers but the accommodations are nice, clean and quiet. Not a Hilton Hotel...its big sister.

Review collected in partnership with Hilton Garden Inn

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Seattle, Washington
Top Contributor
284 reviews 284 reviews
61 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed 1 week ago

A great spot to spend the night or a week. Excellent room, full service restaurant and bar, plus a great pool and jacuzzi! I have stayed in several Hilton garden inn's, but this has been the best by far. Well worth the price and freeway close as well as near L.L.U. Campus. Definitely would stay here again!

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Fort Collins, Colorado
Top Contributor
163 reviews 163 reviews
27 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our third stay in as many years, and it is our "go to" place to stay when in the area. If you book ahead, the rates are decent for what you get. The customer service ethic at this property is superior, they will go out of their way --- the first night we had someone who left their... More 

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Arizona, United States
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just needed a place to sleep for 1 night on our way to Yosemite and found the Hilton Garden Inn on Google Maps. It was convenient, easy to find, bright & clean. The staff made the difference. They were very personable, made great eye contact and seemed genuinely pleased to interact with us their guest. Emmeline went above & beyond... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

The Hilton Garden Inn in San Bernardino, CA is a delight. The staff is gracious and welcoming and the accommodations are comfortable and clean. The rooms are quiet and peaceful. I became ill during my visit and needed to stay an extra night and the front desk went out of their way to have my same room ready.

Review collected in partnership with Hilton Garden Inn

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Douglas B, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Thank you for your outstanding review. I am pleased to hear that our staff went above and beyond to guarantee your satisfaction. The next time you are in the area, we hope you choose us for your hotel accommodations . Take Care Douglas B. More 

WOODLAND HILLS, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We stay here every year for the past 4 yrs. We come into town for the Nascar races. Always happy with the hotel and the great staff. clean rooms, great staff, and very nice curb appeal and beautiful lobby.

Review collected in partnership with Hilton Garden Inn

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Douglas B, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Thank you for your 5 star review. We appreciate you taking the time to give us feedback on your stay. All the staff here at the Hilton Garden Inn San Bernardino hopes you enjoyed your time at hotel and hope you had a great time at the races. We cannot wait to see you back next year. Take Care Douglas... More 

Orange
2 reviews
5 of 5 stars Reviewed March 21, 2015

HGI is a brand that gives quality, dependable results. I am a Diamond member and stay at a number of Hilton properties. The HGI San Bernardino does an excellent job. I especially appreciate how cheerful and helpful their staff are.

Review collected in partnership with Hilton Garden Inn

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Douglas B, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Thank you for your review of the Hilton Garden Inn San Bernardino. We truly appreciate your brand loyalty and hope there are many more happy stays in your future.The staff here always strives to be helpful and cheerful, we are glad you noticed. Happy Traveling Douglas B. More 

Mentone, United States
1 review
5 of 5 stars Reviewed March 16, 2015

I booked this hotel to do some photos for a client as a gift to her husband. Upon check-in, the suite we reserved had VERY small walking room around the bed, which is what we needed for the photos. The staff immediately accommodated the need to change rooms and within 10 min we were in a normal room with much... More 

Review collected in partnership with Hilton Garden Inn

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Douglas B, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Thank you for your outstanding review. We truly appreciate you taking the time to give us feedback. I am glad our staff was able to accommodate your needs and hope the photo shoot turned out great! Our front desk strives to inform the guest of all of our many amenities, it is noted that we need to insure that this... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2015

GREAT spot. We love this hotel....SOOOO contemporary, new, comfortable bed and linens, huge TV screen, unbelievably helpful staff --- consistently over the past 5 years we have been impressed by the entire staff. I am fussy about things like color, decor, art, clean hugs, size of room and bathroom. We go out of way to stay at this particular HGI.

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Douglas B, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Thank you for taking the time to review your stay at the Hilton Garden Inn San Bernardino. I'm glad to hear that our hotel continually meets and exceeds your expectations. I hope you continue to return for years to come. A Very Kind Thanks, Douglas B More 

Orlando, Florida
Top Contributor
110 reviews 110 reviews
25 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed March 12, 2015

We have stayed here several times over the past few months and have been pleased with the staff--Oscar is great! The rooms have been extremely clean and beds very comfy. The breakfast is complete and the dinners in the evenings have been nice when we chose this option.

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Douglas B, Front Office Manager at Hilton Garden Inn San Bernardino, responded to this review

Thank you for reviewing the Hilton Garden Inn San Bernardino. I'm pleased you enjoyed our professional staff and convenient breakfast and lunch services. We look forward to another great visit. Kind thanks, Douglas B. More 

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