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BEST WESTERN Salinas Monterey Hotel

2.0 of 5
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175 Kern Street, Salinas, CA 93905-2016
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1 room 1 guest
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BEST WESTERN Salinas Monterey Hotel
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168 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Seattle, Washington
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

The rooms are clean, staff friendly and it's located within quick easy access to freeways. But it is still quiet. A/C fully functional and complimentary continental breakfast refreshed quickly. Nothing AMAZING, just a nice standard hotel.

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sac, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I tried to ck in @ 11am they said I had to wait until the people in my reserved room had to ck out! My ck in day was Thursday 8-13-2015, yet You charged my credit card the previous Sunday before my stay!!! Also, even thou I tried to ck in the morning because I knew I would Not be... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Peter P, Front Office Manager at BEST WESTERN Salinas Monterey Hotel, responded to this review

Dear Greg, we thank you for taking the time for the review.I am sorry to hear of your disappointment. After reviewing the claims you made I researched and found that you did try to check in on the morning of 8/13/2015 before the designated check out time. Check in time is at 3 pm on the day of your arrival.... More 

Travelers are raving about these Salinas hotels

Post Falls, Idaho
Level Contributor
90 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

I'm saying for the money, this is an okay spot. We were there during the Concourse d'Alegance and Mecum Monterey Car Auctions when $360.00 was the cost to stay in $99.00 rooms! We had a suite, complete with furnishings right out of my Grandma's attic, that was clean and okay comfortable for $165/night. If there were other hotels available, we... More 

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Peter P, Front Office Manager at BEST WESTERN Salinas Monterey Hotel, responded to this review

Dear idwiner, Thank you for taking the time out of your day to review our property. I am glad you were able to enjoy the concourse de elegance and the car auction. It is an exciting time on the peninsula seeing all the beautiful and expensive cars and an occasional movie star. I am sorry to hear of your disliking... More 

Salinas, United States
1 review
5 of 5 stars Reviewed 1 week ago

August 2015 marked our 1st year wedding anniversary & staying at the Best Western Salinas Monterey Hotel was a very pleasant highlight of our memorable stay. Staff was very professional & helpful..with high praise to Front Desk agent Lea for her help in making our stay special with her help in orienting us to the area & explaining the amenities... More 

Review collected in partnership with Best Western

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Peter P, Front Office Manager at BEST WESTERN Salinas Monterey Hotel, responded to this review

Dear Al, first I want to congratulate you on your one year anniversary and I am glad we had the opportunity to share it with you. Thank you for the wonderful review. I am glad you enjoyed your stay. Lea is such an asset to our hotel. She is the newest member of our team and I know it will... More 

Edmonton, Canada
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Showed up late one night while on our way to Napa! Cost was 242 which this place is not worth. Not a bad place just over priced! The breakfast was just okay but the real problem was there was no room to sit to eat the breakfast! We drove to Napa the next day and paid $70 less a night... More 

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Peter P, Front Office Manager at BEST WESTERN Salinas Monterey Hotel, responded to this review

Dear frosty guy, thank you for taking the time to review our property. I hope your trip to Napa was amazing. The month of august brings the luxury cars to the Monterrey peninsula. There is one week in particular that the rates all over the Peninsula are high and it appears that your stay fell on one of those days.... More 

santa ana, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

had 3 rooms during my stay. no reservation. the major problem came in third room. a smoking room. we are non smokers and had to pay extra for the room and had to smell the smoke lingering in the room all night. did not expect to pay extra for room.

Review collected in partnership with Best Western

Was this review helpful? Yes
Peter P, Front Office Manager at BEST WESTERN Salinas Monterey Hotel, responded to this review

Dear Brown, We thank you for taking the time to review our property. I am sorry to hear about the room arrangement. After investigating the situation I discovered that the only room we had available to accommodate you was the smoking room. We do hope you will give us another opportunity to provide you with excellent customer service. Please feel... More 

Citrus Heights, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For a Best Western right on the Freeway its a nice place to stay. Its not a 5 star over the top anything. But its clean, comfortable (bring your own pillows unless you like cotton balls for pillows). The staff here is 5 star, I have never been so warmly greeted and welcomed before, that was a nice change.

Review collected in partnership with Best Western

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Peter P, Front Office Manager at BEST WESTERN Salinas Monterey Hotel, responded to this review

Dear Cherish, Thank you for taking the time out of your day to give us such a awesome review. It pleases me to hear that you were greeted with a smile and kindness. It makes me happy to work with such awesome people. I will be sure to pass on all the compliments. The housekeepers really do a fantastic job... More 

Glendale, Arizona, United States
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is right by a highway but the noise of the highway was not an issue. The hall way noise is loud. McDonald's and In and Out are next door. Breakfast had waffles, yogurt, and mini muffins. Not fancy but fine for a one night stay. Didn't think the price was worth the type of room. Wifi was good.

Was this review helpful? Yes
Peter P, Front Office Manager at BEST WESTERN Salinas Monterey Hotel, responded to this review

Dear Sara S, first I would like to thank you for taking time out of your day to write a review It means a lot to us. I do apologize for the noise in the hallway. Usually our hotel is very quiet and if we are aware of unacceptable noise we do make sure that it stops. Our guests comfort... More 

Lehavim, Israel
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

Very noisy because it is between a highway at one side and a road on the other side. Extremely expensive - we were quoted $240 per room per night that turned out to become $270. The toilet did not function - it had to be fixed the next morning. The staff at front desk at arrival unfriendly.

Was this review helpful? Yes
Peter P, Front Office Manager at BEST WESTERN Salinas Monterey Hotel, responded to this review

Dear Yosibash, On behalf of our entire team I would like to apologize for our hotel not meeting your expectations. Upon researching your situation I discovered that when you arrived it was very late and the only two rooms we had left was away from the highway but unfortunately not on the side you preferred. I do apologize for this... More 

Altamonte Springs, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 24, 2015

Excellent stay, We stopped for one night. It was clean and comfortable. The staff was great. The breakfast in the morning was good with plenty of things to choose from All the staff did everything they can to make us happy and satisfied.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Peter P, Front Office Manager at BEST WESTERN Salinas Monterey Hotel, responded to this review

Dear David, First I would like to thank you for staying at our hotel and second I want to thank you for the awesome review. It makes me proud to see all the hard work the staff puts in here be rewarded with such kind comments from our valued guests. Please note that we truly appreciate you. Please come back... More 

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