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Residence Inn Salinas

3.0 of 5 17215 El Rancho Way, Salinas, CA 93907
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Certificate of Excellence 2014
Residence Inn Salinas
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Residence Inn Salinas
Residence Inn Salinas
Residence Inn Salinas
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171 reviews from our community

Traveler rating
    74
    59
    25
    11
    2
See reviews for
64
43
5
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Pleasanton
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars NEW

Major problems 1. soundproofing from both outside and the corridor is non-existent. People out talking in the courtyard sounded like they were in my bedroom and I was on 2nd floor! 2. some of the plates/bowls in the cupboard were sticky and dirty 3. bed way too soft. Had sore back both nights. Very uncomfortable. Minor problems 1. what looked... More 

Was this review helpful? Yes
DJCarlsen, General Manager at Residence Inn Salinas, responded to this review

Dear, NeverInOnePlace, Thank you so much for your candid review of our hotel. I am deeply sorry for the shortfalls during your stay. I assure you that this is not the norm you should expect from our hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to... More 

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Freetown, Indiana
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel for business and stay in a hotel more than I stay at my own house. This hotel is great. Just a quick 20 min drive from Monterey. This hotel is clean, quiet, and the staff is absolutely wonderful. Highly recommend!!!

Was this review helpful? Yes 1
Bakersfield, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My Mother and I have stayed her many times, and we have always been treated like family by the staff. Strengths- 1. Great Breakfasts-THe best that i have ever had at any hotel. 2. Big TV in Lobby, and folks are pretty good about sharing control of, if you ask nicely. 3. the Desk Staff knows the area well, and... More 

Was this review helpful? Yes
chicago
Top Contributor
329 reviews 329 reviews
49 hotel reviews
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed January 23, 2015

We needed a stop after a long drive from Palm Springs. We are loyal gold Marriott members and picked this stop accordingly. Check in was pleasant and we thought the building and interior was well maintained. No problem with the room - adequate for our 1night stay

Was this review helpful? Yes
DJCarlsen, General Manager at Residence Inn Salinas, responded to this review

Dear jfadds, Thank you for taking the time to express your thoughts and concerns. All our staff were so pleased to read your comments, our whole team are really proud of our hotel and pride themselves on their customer service levels and it is always rewarding to see our guests recognizing this. Your comments are highly valuable to us and... More 

Senior Contributor
24 reviews 24 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 30, 2014

Not sure where to start with all the disappointment. The hotel hasn't had an update since the 80's - employees smoke by the side door we went in and out of and got to walk thru it - only 1 of the 3 washing machines was working, and I'm pretty sure it's never been cleaned. Our room was in major... More 

Was this review helpful? Yes 2
DJCarlsen, General Manager at Residence Inn Salinas, responded to this review

Dear Solshn, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. My deepest apologies as it appears we fell below yours as well as our own expectations. We have addressed your concerns and I assure you that the feedback of our hotel will be reviewed and most certainly... More 

Florida
Top Contributor
82 reviews 82 reviews
42 hotel reviews
287 helpful votes 287 helpful votes
4 of 5 stars Reviewed November 28, 2014

The hotel is conveniently located to shopping and restaurants and the staff was very friendly and efficient. Checkin was smooth and rewards upgrade given. The grounds are well maintained and the interior of the hotel was also clean and well maintained. Carpets were worn, the kitchen was modern, housekeeping for the room was as good as it could be, and... More 

Was this review helpful? Yes 1
San Francisco, California
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 24, 2014

Certainly this Residence Inn property appears very nice from its exterior. Our two bedroom/two bathroom unit was also updated and had a nice decor. The space and rate were excellent for our family of four as we could stay in one unit yet have the amenities of two full rooms including a kitchen and living space. The lobby had coffee... More 

Was this review helpful? Yes 1
DJCarlsen, General Manager at Residence Inn Salinas, responded to this review

Dear SF2015, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However, we’re sorry we fell below your expectation regarding the various areas some which can be controlled and other areas we will take feedback for improvements. I assure you that the feedback of our hotel will be... More 

Senior Contributor
22 reviews 22 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 22, 2014

This was a 7 day business trip and I favor this type of hotel as well as the IHG Candlewood series. No problems with check-in. I was given a handicapped accessible room (which I'm not) but the amenities were about the same. I had a burned out light in the bathroom and that was taken care of the next day.... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 6, 2014

Great hotel, terrible service. I called front desk to get my room clean three times during 30 day whole stay because I had a newborn and I wanted my baby to sleep and don't wake her up. I talked with TRISHA and STACEY and they would answer that they would let housekeeping know, they never came I would have to... More 

Was this review helpful? Yes 2
DJCarlsen, General Manager at Residence Inn Salinas, responded to this review

Dear MariSmith, Thank you so much for your valuable feedback of our hotel as well as service. I am deeply sorry we did not meet yours as well as our own expectations. I assure you that this is not the norm you should expect from our hotel. The feedback we receive from our valued guests, like you, enables us to... More 

Top Contributor
71 reviews 71 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 10, 2014 via mobile

I'm a Marriott fan, so I'm biased. I've stayed at this property once before. Check-in was a pleasant experienced, they made me feel welcomed. Room was nicely appointed and comfortable. Everything I needed including microwave package of popcorn. Coffee pot had a an undesirable amount of scale in it that made me cringe a bit. But the coffee packages produced... More 

Was this review helpful? Yes 2
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Additional Information about Residence Inn Salinas

Address: 17215 El Rancho Way, Salinas, CA 93907
Location: United States > California > Salinas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Salinas 3*
Number of rooms: 107
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Also Known As:
Residence Inn Salinas Hotel Salinas
Salinas Residence Inn

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