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Residence Inn Salinas

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17215 El Rancho Way, Salinas, CA 93907
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1 room 1 guest
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Residence Inn Salinas
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Residence Inn Salinas
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196 Reviews from our TripAdvisor Community

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Traveler rating
    82
    70
    28
    11
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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  • German first
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English first
  • All months
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    (42)
  • Jun-Aug only
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Bicester, United Kingdom
Level Contributor
65 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here last night and the remodelled room we felt was excellent. Spacious and modern, it had everything you needed including restaurants and Walmart just around the corner. The walls were a little paper thin. I was entertained early this morning by the couple next door. I wasn't sure what they were doing that kept knocking their bedpost against... More 

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Alexandria, Virginia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Older property but very clean room. Standard residence inn breakfast, I am a fan of the yogurt, oatmeal and fresh fruit. Friendly and accomodating staff. I left a suit in my closet accidentally and had no issues picking it up the next day. I think there is a mall or something near by; definitely a "commuter" hotel. Quick drive to... More 

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DJCarlsen, General Manager at Residence Inn Salinas, responded to this review

Dear USR1, Thank you for your feedback and most of all sense of humor...we APPRECIATE it. The key to our success and your stay is the strong committed staff that every guest we are in contact with has our full attention. You are in our home and we want you to return. Thank you again. Yours In Hospitality, Deanna Carlsen,... More 

Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We, a family of three, stayed for one night on our trip down the coast. Overall, a good experience with some question marks. On the plus side: We got an upgrade to a two-room suite, which we clearly appreciated. Both rooms and the living room were clean and well maintained. Now the question marks: Cooking would have been tight. With... More 

Was this review helpful? Yes 1
DJCarlsen, General Manager at Residence Inn Salinas, responded to this review

Dear MMH_HB Thank you so much for your candid review of our hotel. I am deeply sorry that certain areas such as our fitness facilities did not meet your expectations, it is in the future a plan to expand our fitness facilities per Marriott. The feedback we receive from our valued guests, like you, enables us to target problem areas... More 

Naples, Italy
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 22, 2015

A good Residence Inn but I rely on good internet for work. As a gold level member I thought they would place me in a room that had good a connection. They had good food for the evening reception. Parking was good. Nice room. Close to restaurants.

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DJCarlsen, General Manager at Residence Inn Salinas, responded to this review

Dear Laudan525, Thank you very much for the great feedback! Your comments are shared with staff and we celebrate every positive feedback we get as well as focus on the ones needing improvement. We look forward to your next visit to the area. Yours in Hospitality, DeAnna Carlsen, General Manager More 

Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 12, 2015

I reserved 2 bedroom suite on May 20, 2015 for one night, on June 19 they sent me an email reminding me my stay on June 24, we arrive around 10PM thinking that we were going to rest and have a good night sleep but for our surprise the person in charge told us that they had some plumbing problems... More 

Was this review helpful? Yes 1
DJCarlsen, General Manager at Residence Inn Salinas, responded to this review

Dear italy 1025, We appreciate your feedback and and have reviewed the concerns that were brought forth, shared with the staff and have made some changes in our systems to ensure guest interaction on any challenge that may be presented to our travelers is handled differently in the future. We encourage all of our guests to share the experience with... More 

Fair Lawn, New Jersey
Level Contributor
151 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed July 11, 2015

I chose this hotel because I like Residence Inns and this one has an indoor pool. The pool was warmer than those in other Residence Inns. 20-25 minutes to Carmel, Monterey and Pebble Beach. 45 minutes to Santa Cruz. One hour to San Jose and a little further to Palo Alto, Santa Clara and Half Moon Bay. Variety of fresh... More 

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New York City, New York
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed July 7, 2015 via mobile

We stay at Marriott's all the time. By far this is the worst managed property. First: the elevator smelled like someone had thrown up on the carpet or a dog had gone on the carpet or something died in there. It was just awful. We decided to go up and down the stairs even with our luggage. It was that... More 

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DJCarlsen, General Manager at Residence Inn Salinas, responded to this review

Dear Colliguay3, We appreciate your feedback and have reviewed the concerns that were brought forth, shared with the staff and have made some changes in our systems to better ensure we meet our guest experience, product standards and the service levels. We encourage all of our guests to share the experience with us during their stay so that we can... More 

Brussels, Belgium
Level Contributor
233 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed July 7, 2015

We stayed here two nights while exploring the Monterey and Salinas areas. This place was recommended by one of our friends, who was holding a party in her home, as this was bear her place. There is also a Marriott hotel in the same compound, but I chose the Residence Inn as it was more like a studio apartment with... More 

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DJCarlsen, General Manager at Residence Inn Salinas, responded to this review

Dear Exelcis, Thank you very much for the GREAT review, we pride ourselves on achieving the hospitality that Marriott has stood behind and we plan to keep this level of service as a top priority. Thank you, DeAnna Carlsen, General Manager More 

Kingston, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 6, 2015

We stayed here one night and had a great experience. Room was very clean and there was lots of space for our family of four. Had a wonderful breakfast in the morning - many choices and lots of seating. Check in staff was very courteous and helpful. Kids had a great time in the pool. Our only complaint was there... More 

Was this review helpful? Yes
DJCarlsen, General Manager at Residence Inn Salinas, responded to this review

Dear cjmmulock, Thank you for the positive feedback, we pride ourselves on the ability to provide the service and comfort expected from the Marriott family. We look forward to your next visit. Yours in Hospitality, DeAnna Carlsen, General Manager More 

Calabasas, CA
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 3, 2015

We enjoyed an evening stop at this very comfortable hotel. The rooms are spacious with kitchen facilities and a bed and bath area. All were clean and well decorated. The bed was most comfortable. It would be easy to spend several nights here!

Was this review helpful? Yes
DJCarlsen, General Manager at Residence Inn Salinas, responded to this review

Dear OTCarter1, Thank you for your great comments, We appreciate hearing from our guests knowing our efforts did not go unnoticed. We look forward to seeing you again in the near future. Warmest Regards, DeAnna Carlsen, General Manager More 

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