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Residence Inn Salinas

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17215 El Rancho Way, Salinas, CA 93907
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Residence Inn Salinas
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Residence Inn Salinas
Residence Inn Salinas
Residence Inn Salinas
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178 reviews from our community

Traveler rating
    78
    60
    26
    11
    3
See reviews for
65
45
5
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • All months
    (178)
  • Mar-May only
    (38)
  • Jun-Aug only
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    (26)
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Atwater, California, United States
Top Contributor
65 reviews 65 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Exactly what you expect from Residence Inn wherever you go. You can always park near the building's entrance closest to your room. Daily breakfast and Monday, Tuesday and Wednesday social hour provide just the right amount of good food while I'm travelling on business. The wait staff and desk clerks are excellent. Location is in a safe area near great... More 

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DJCarlsen, General Manager at Residence Inn Salinas, responded to this review

Dear Sandra, Thank you for taking the time to express your thoughts and concerns. All our staff were so pleased to read your comments, our whole team are really proud of our hotel and pride themselves on their customer service levels and it is always rewarding to see our guests recognizing this. Your comments are highly valuable to us and... More 

Huntsville, Alabama
Top Contributor
457 reviews 457 reviews
307 hotel reviews
236 helpful votes 236 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a typical Residence Inn with interior hallways. Our studio suite had the typical Normal RI layout and the newer furniture made for a comfortable room. Our room had a fireplace which was welcome on our cool May evening. There was no recycle container in the room but they did take all of the recyclable items I had when... More 

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Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 5, 2015

Never seen such a bad Marriott Group hotel. Booked for four persons. One bed, one sofa bed with very old mattress. We had to make this sofa bed ourselves, there was no cover, no pillow and only two sets of towels. We could change the room. Only the mattress was a little better, the rest not. The pool was very... More 

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DJCarlsen, General Manager at Residence Inn Salinas, responded to this review

Dear Mr. Schmidt, Thank you so much for your feedback of our hotel. I am deeply sorry we did not meet your expectations I assure you that this is not the norm you should expect from our hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to... More 

Tacoma, Washington
1 review
5 of 5 stars Reviewed April 2, 2015

From the moment you walk in, the front desk welcomes you with a warm smile and makes you feel like you’re walking into your own house. The front reception area along with the rest of the hotel was clean and presentable at all times. The professionalism from the staff is beyond impressive! The room was clean, fresh and inviting. At... More 

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Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2015

I'm happy to write this review. I am pleased with the service overall and more importantly the staff customer service. The hotel main manager has exuded nothing but kindness,understanding,a warm welcome and such great Professionalism which is the most noticeable and important thing, and made me feel comfortable. Housekeeping staff: outstanding AND thoughtful. They provide anything you need or assume... More 

Was this review helpful? Yes 1
Nipomo, California
Top Contributor
121 reviews 121 reviews
51 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed March 17, 2015

I got lost when I arrived since there are two Marriott's right next to each other and I didn't know which one I had a reservation for, so went to the wrong one. THAT was my only issue. When I checked in Brittany helped me and she was excellent. For the first time EVER traveling I got a call a... More 

Was this review helpful? Yes 1
Reston, Virginia
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 12, 2015

Stayed here on trip from Sacramento to take Route 1 south to LA. It was a descent enough room but the hotel staff were not as professional and helpful as many other Residence Inn locations at which I have stayed. I might stay here again as the bed was comfortable and the breakfast was plentiful. Kitchen in room was great... More 

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Pleasanton
Top Contributor
51 reviews 51 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed February 24, 2015

Major problems 1. soundproofing from both outside and the corridor is non-existent. People out talking in the courtyard sounded like they were in my bedroom and I was on 2nd floor! 2. some of the plates/bowls in the cupboard were sticky and dirty 3. bed way too soft. Had sore back both nights. Very uncomfortable. Minor problems 1. what looked... More 

Was this review helpful? Yes
DJCarlsen, General Manager at Residence Inn Salinas, responded to this review

Dear, NeverInOnePlace, Thank you so much for your candid review of our hotel. I am deeply sorry for the shortfalls during your stay. I assure you that this is not the norm you should expect from our hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to... More 

Freetown, Indiana
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 10, 2015

I travel for business and stay in a hotel more than I stay at my own house. This hotel is great. Just a quick 20 min drive from Monterey. This hotel is clean, quiet, and the staff is absolutely wonderful. Highly recommend!!!

Was this review helpful? Yes 1
Bakersfield, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 27, 2015

My Mother and I have stayed her many times, and we have always been treated like family by the staff. Strengths- 1. Great Breakfasts-THe best that i have ever had at any hotel. 2. Big TV in Lobby, and folks are pretty good about sharing control of, if you ask nicely. 3. the Desk Staff knows the area well, and... More 

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