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Hotel St. Helena

1309 Main St., St. Helena, CA 94574
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1 room 1 guest
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Hotel St. Helena
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75 Reviews from our TripAdvisor Community

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Traveler rating
    12
    7
    11
    12
    33
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7
32
5
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • Portuguese first
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English first
  • All months
    (75)
  • Mar-May only
    (17)
  • Jun-Aug only
    (23)
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    (26)
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    (9)
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San Diego, California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Hotel did not have AC turned on when we arrived on August 11. After complaining clerk turned it on but it still was very hot in the room 45 minutes later. We said this was unacceptable. Would not refund any of our 2 night reservations when we decided to leave 1 hour after checking in. we tried to get the... More 

Was this review helpful? Yes 1
Vernon, B.C.
Level Contributor
352 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 stars Reviewed July 10, 2015

This is an old "classic" hotel in downtown St. Helena. It is nothing fancy and it could use some updating. However, the location is fantastic and the price is very reasonable for St. Helena. The free breakfast was very good and the free wifi is appreciated. It should be noted that the rooms are very small (think Europe). There isn/t... More 

Was this review helpful? Yes 1
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 9, 2015

I had to cancel one day after the refund period due to a car accident. I would have called before but was on too many painkillers to hold a coherent conversation. When I called, the hotel representative stated to myself, and to the booking agent on a separate call that same day, that the prepaid would be refunded despite the... More 

Was this review helpful? Yes 1

Travelers are raving about these St. Helena hotels

Gothenburg, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 14, 2015

This hotel is very nice with good location but we had an incident that took the joy of this stay away. We stayed one night in january. We are a family of 4 and this were the most expensive stay during our 3 week travel in the states. During our night we had no heat in our room, at all.... More 

Was this review helpful? Yes 1
North Vancouver, Canada
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 24, 2015

The reviews I read were all awful but considering the location and history of the property it was OK. Yes the rooms are minuscule and really lacking any amenities but there is something to be said for the location. We were on a Conference trip at the CIA so only needed the most basic sleeping accommodation and this was it!

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Ione, California
Level Contributor
110 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
1 of 5 stars Reviewed March 22, 2015

This may be the tiniest room I've ever stayed in. Fortunately we are staying one night and our few items of clothing manage to all hang on the pegs that serve as a closet. There is little surface space for me to put down my jewelry, make up, hairbrush. It's 7:15 AM. My husband just returned from his search for... More 

Was this review helpful? Yes 3
Pittsburg, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 2, 2015

First of all pictures on computer very deceiving. I bookrd a room with view of the garden witch was a hundred dollars more than a regular room. when we saw our room i immeditaly told my husband they gave us the wrong room. i went to the desk and was told that was the garden room but i said there... More 

Was this review helpful? Yes 2
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 19, 2015

I was stunned with this place. I have travelled all over the world and have never found a place that charged high $$ and offered so little for the money. I arrived about 8Pm with no one there.and doors locked.I had to call a number that was posted on the locked door. So Im standing outside the hotel with my... More 

Was this review helpful? Yes 3
Pleasanton, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 30, 2014

after reading the reviews. My wife booked this hotel prior to any research. I wanted my $$ back right way after reading the reviews. However, this place wasn't bad. Small rooms, old Victorian style hotel - yes, but we didn't care we were out and about. Wasn't given a WiFi password upon arrive from the teenager, just used our phones... More 

Was this review helpful? Yes 2
Lanark, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed October 12, 2014

Other than the fact it's in the centre of St Helena there is nothing else positive I can tell you, it's over priced, run down, not clean ( I found someone's old garments under the bed room 218 ) there was no plug In the sink so I couldn't shave, the toilet bowl was cracked , the light switch was... More 

Was this review helpful? Yes 2
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