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Harvest Inn by Charlie Palmer

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1 Main Street, St. Helena, CA 94574
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1 room 1 adult
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Harvest Inn by Charlie Palmer
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838 Reviews from our TripAdvisor Community

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San Francisco, California
1 review
1 of 5 stars Reviewed 2 days ago NEW

My stepfather and mother were originally booked to stay here Monday 2/15/16-Thurs 2/18/16. They live in Chicago and were coming up mainly for 2 reasons: 1) To experience the wonderful hospitality and weather of Napa (and some wine) 2) To visit my grandfather who lives in East Bay in a family reunion Part 1 looked promising as Harvest Inn has... More 

Helpful?
Thank PuraVida1306
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I loved everything about this hotel! Comfortable bed and pillows, great fireplace in room, hot tub on patio (a little heavy on the chemicals, but what do you expect), nice bathroom but not super luxurious, staff was fantastic in the restaurant and front staff was nice too, the vineyard views were amazing, the property was lovely (making a walk around... More 

Helpful?
Thank Audra Lynn J
Lincoln, Nebraska
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Arrived on a Friday night in pouring rain. No one to help with luggage. The place is spread out over multiple buildings. The parking lot for our building was where the valet parking for the restaurant is. Result, no place to park, walked three blocks in pouring rain. The TV didn't work but when I called the front desk they... More 

Helpful?
2 Thank Thomas O
New Orleans, Louisiana
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is centrally located in Napa Valley. Wonderful breakfast is provided and rooms are very well appointed and comfortable. Price is moderate considering the area ( hotels can be REALLY EXPENSIVE in the area). Would choose this place again.

Helpful?
Thank 2k10bk
Harvest_Inn_StHelena, General Manager at Harvest Inn by Charlie Palmer, responded to this review

Thank you so much for providing us feedback on your stay at Harvest Inn by Charlie Palmer. we are truly appreciative of your positive comments and that you took the time to share your experiences on Trip Advisor. We hope that you'll come back to join us again and the next time you do, we'd like to give you 10%... More 

Gurnee, IL
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was surprised to see the negative reviews of this place as our stay was wonderful. We stayed in one of the fireplace rooms off of the vineyards and our room was very nice. Both the bedroom and bathroom were large and tastefully decorated. We loved the complimentary bottle of wine when we arrived and we used our fireplace the... More 

Helpful?
Thank luvs2travel0812
christa w, Public Relations Manager at Harvest Inn by Charlie Palmer, responded to this review

Thank you so much for your kind words for Harvest Inn by Charlie Palmer. We take great pride in our guest service and satisfaction and we are truly appreciative that you took the time to share your experiences on Trip Advisor. We hope that you'll come back to join us again and the next time you do, we'd like to... More 

Huntington Beach, California
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Centrally located for wine tasting trip in the Napa Valley. Rooms were very clean and well appointed. The room and bathroom both felt rather large, and there was a nice balcony overlooking the fountain in the courtyard. They even provided complementary bottle of wine and some bottled water. Bed was a little soft for my taste. We like to keep... More 

Helpful?
Thank jaypeaznuts
Harvest_Inn_StHelena, General Manager at Harvest Inn by Charlie Palmer, responded to this review

Thank you so much for providing us feedback on your stay at Harvest Inn by Charlie Palmer. we are truly appreciative of your positive comments and that you took the time to share your experiences on Trip Advisor. I can assure you that we will use your comments to make us better for all guests especially in the fitness center,... More 

Abu Dhabi, United Arab Emirates
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 5, 2016 via mobile

Room was very good in size and very well equipped, with a gas fireplace too. Mattress a little bit soft but nothing really bothering. Complimentary breakfast had a decent variety. A bit surprised that dinner takes place in the same space where breakfast is served. Result is that is a less pleasant experience in a bit noisy ambience. I would... More 

Helpful?
1 Thank gianphix
Harvest_Inn_StHelena, General Manager at Harvest Inn by Charlie Palmer, responded to this review

Thank you so much for providing us feedback on your stay at Harvest Inn by Charlie Palmer. we are truly appreciative of your positive comments and that you took the time to share your experiences on Trip Advisor. All of you gracious comments are taken seriously and we will use it to make improvements. We hope that you'll come back... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 5, 2016

Architecture and location was wonderful but its operation was poor. I stayed Monday, I wanted to have a dinner at the restaurant in the hotel but the restaurant was closed on Mondays. There was no indication when I reserved. Who can imagine a restaurant in a good hotel has a fixed holiday once a week? Also, this hotel has a... More 

Helpful?
1 Thank Jun M
Harvest_Inn_StHelena, General Manager at Harvest Inn by Charlie Palmer, responded to this review

Dear Jun M, I sincerely apologize for the lack of service you experienced on during you stay and I am sorry we did not adequately inform you of the restaurants hours of operation as well as the complimentary car services availability. Based on your comments we are evaluating the days of operation for the car service and I am sure... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 4, 2016

On our first visit, my girlfriend and myself really fell in love with the beautiful property. We received a terrific room with a large bath, soft bed, and quiet surroundings. We had an absolutely wonderful time. On our most recent visit, we received a loft room in the lobby building which unfortunately didn't have a bath and suffered from a... More 

Helpful?
2 Thank Jeremy W
Harvest_Inn_StHelena, General Manager at Harvest Inn by Charlie Palmer, responded to this review

I truly apologize for your disappointment during your recent stay and for the less than desirable room assignment.The Harvest Inn has a variety of rooms to appeal to all guest. Located in various sections of our 8.5 acre property. Obviously we failed in your case and I truly am sorry for this and the subsequent service you received. I would... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed January 3, 2016 via mobile

Nice property, cozy room but the mattress, a pillow top, had a significant hump in the middle. It needs to be replaced. Good breakfast but we had wait for eggs, fruit & coffee. The two servers were working hard but they could have used more help.

Helpful?
Thank Randy G
christa w, Public Relations Manager at Harvest Inn by Charlie Palmer, responded to this review

Thank you so much for providing us feedback on your stay at Harvest Inn by Charlie Palmer. We're looking into the service at breakfast and we take great pride in our guest satisfaction and we are truly appreciative that you took the time to share your experiences on Trip Advisor. We hope that you'll come back to join us again... More 

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