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The Westin Sacramento

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4800 Riverside Boulevard, Sacramento, CA 95822 (Formerly Le Rivage Hotel)
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The Westin Sacramento
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The Westin Sacramento
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107 reviews from our community

Traveler rating
    53
    35
    11
    1
    7
See reviews for
22
28
4
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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There are newer reviews for The Westin Sacramento
See the most recent reviews
San Diego, California
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed March 3, 2015

I try and stay with the SPG family whenever possible, because most of their hotels are above par. I selected the Westin Sacramento for its convenience. It was less than 5 minutes from where I needed to be in the "Pocket". There are no extras or little frills that you may have come to enjoy from other SPG hotels and... More 

Was this review helpful? Yes
Travis L, Manager at The Westin Sacramento, responded to this review

Dear s b, Thank you for staying with us on your recent business trip. We are always happy to assist with any requests or preferences that would make your stay more enjoyable. We're pleased you liked the suggestions of our concierge service and hope to see you again soon. Best Regards, The Westin Sacramento More 

Diamond Bar, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 3, 2015 via mobile

Stayed there about a week ago for work. This is one of those hotels where the lobby smells like a spa and it just provides a relaxing atmosphere. The staff members were all nice, including the valet guy at the front. Room: clean, very comfy bed, complimentary water, awesome bath tub, +fridge, no microwave, quite (my roommate was my co-worker... More 

Was this review helpful? Yes
Travis L, Manager at The Westin Sacramento, responded to this review

Dear Rose C, It's great to see that you enjoyed your stay with us. Thank you for writing a review! We hope to have the opportunity to welcome you back soon. Best Regards, The Westin Sacramento More 

Sebastopol, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 11, 2015

Nice location, staff very friendly but needs help. Fireplace in lobby not turned on even though cold day, no coffee available in lobby, horrible odor in lobby and all interior of hotel from over spraying fe breeze, no big water container in lobby with cucumbers ears or lemon slices, no candles in lobby that were turned on...just a very cold... More 

Was this review helpful? Yes 2
Travis L, Manager at The Westin Sacramento, responded to this review

Dear rebecca f, We're sorry to see that your expectations were not met during your visit. Thank you for explaining what would have made your stay more enjoyable - that is very helpful. We'll be sure to keep the fireplace going on chilly days! Best Regards, The Westin Sacramento More 

Palo Alto, California
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 21, 2015 via mobile

I first stayed at this hotel when it was The Rivage. Both then and now, I was traveling alone and had limited needs, so it was easy for the hotel to meet or exceed them. High quality in every aspect, and friendly service. If you want "downtown" Sacramento, this isn't it. Not walking distance to anything. There's a good restaurant,... More 

Was this review helpful? Yes
Travis L, Manager at The Westin Sacramento, responded to this review

Dear David C, It's great to see that your expectations have been met or exceeded when you've stayed with us. Thank you for recognizing the friendly service and high quality of the hotel. We look forward to welcoming you back the next time you are in the area. Best Regards, The Westin Sacramento More 

Boston, Massachusetts
Contributor
15 reviews 15 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 17, 2015

Spacious rooms, good location by the river. Parking lot too far from rooms. Limited food options nearby. Didn't have a chance to try Scott's or in room dining. Front desk staff not particularly helpful.

Was this review helpful? Yes
Travis L, Manager at The Westin Sacramento, responded to this review

Dear harry_Philly, Thank you for your review. We're pleased to see you enjoyed the room and location. Please note that we do offer valet parking for those who prefer the added convenience of valet service. Best Regards, The Westin Sacramento More 

Houston
Top Contributor
58 reviews 58 reviews
33 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed January 15, 2015

The good: the staff goes out of their way to be helpful and friendly. Chris and Christina at the front desk were amazing. This isn't your typical Westin- the bathrooms are really special with a claw footed tub, spacious vanity and a dimmer for the lights. Perfect for a relaxing soak. The hotel is undergoing a renovation right now to... More 

Was this review helpful? Yes
Travis L, Manager at The Westin Sacramento, responded to this review

Dear RyanL99, Thank you for recognizing Chris and Kristina for providing excellent service. We are always pleased to see when our service exceeds the expectations of our guests. We are in the process of updating our guest rooms as part of our ongoing effort to provide our guests with a vibrant and comfortable setting. We are excited about the new... More 

Sacramento, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 31, 2014

Earlier this month my wife and I were able to stay at a local hotel for a few nights. We wanted something at least as luxurious as the two large, brand-name, downtown hotels, but away from the hustle-and-bustle of downtown. We wanted something scenic, but not with cramped quarters. We looked around and settled on The Westin, situated on the... More 

Was this review helpful? Yes
Travis L, Manager at The Westin Sacramento, responded to this review

Dear George641, Thank you for your review and letting us know your expectations were exceeded! It's great to hear that you found the service impeccable and the property luxurious and beautiful. We look forward to welcoming you back the next time you're looking for a relaxing weekend. Best Regards, The Westin Management Team More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 24, 2014 via mobile

We enjoy staying at this Westin by the river to break up our drive to L.A. By the time we arrive we have been driving for 6 hours and are pretty tired. When we arrived we asked for an upgrade for our room, this was a big mistake. The lady checking us in must have been a new staff member... More 

Was this review helpful? Yes
Travis L, Manager at The Westin Sacramento, responded to this review

Dear Boomqueefa, We're so pleased you enjoy staying at our hotel. Please accept our apologies for any delays you experienced. We hope to welcome you back soon. Best Regards, The Westin Sacramento More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 18, 2014

This place is my go to place to relax and clear my head. The location is beautiful. From the moment I arrive till the moment I check out, i am always greeted with a smile. The staff is amazing. The housekeeping department is always there if I need extra things. The rooms are extra clean and large. I never stay... More 

Was this review helpful? Yes
Travis L, Manager at The Westin Sacramento, responded to this review

Dear Mirela L, Thank you for your review! It's always a pleasure to have you stay with us. Best Regards, The Westin Sacramento More 

San Jose, California
Contributor
18 reviews 18 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 4, 2014

We just stayed here last night. What a hidden jewel. The front desk staff is very friendly. I had an issue with a light and they sent maintenance right up. I didn't have the light switch on. The maintenance guy was great. The front desk called a few minutes later to make sure my issue was fixed. I had a... More 

Was this review helpful? Yes
Jacqueline H, Manager at The Westin Sacramento, responded to this review

Dear Guest, Thank you for your review. We're so pleased you enjoyed your stay. We look forward to welcoming you back! Best Regards, The Westin Management Team More 

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