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All 84 Sacramento hotels

Extended Stay America - Sacramento - Arden Way

2.0 of 5 Hotel   |   2100 Harvard Street, Sacramento, CA 95815
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Ranked #52 of 84 Hotels in Sacramento
A recent review
3 of 5 stars Reviewed September 28, 2012
Buddy-Bear MAGALIA
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63 reviews from our community

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    11
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    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Extended Stay America - Sacramento - Arden Way
See the most recent reviews
Sacramento, CA
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 14, 2012

I called front desk for price per night and was told $52.99 with AAA discount. When I arrived, was told 62.99. I looked online on my iPhone and it stated 57.99 and the lady at the front desk told me I had to book on my iPhone to get that rate and then no AAA rate was available online. By... More 

Was this review helpful? Yes 4
Ali R, Manager at Extended Stay America - Sacramento - Arden Way, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that you started off by having such a difficult time reserving the rate that you were quoted. Additionally, I am so sorry that you encountered these type of people at our property. To make sure that this does not happen again,... More 

MAGALIA
Top Contributor
150 reviews 150 reviews
115 hotel reviews
409 helpful votes 409 helpful votes
3 of 5 stars Reviewed September 28, 2012

I didn't stay here for several years because the hotel was totally run down. After seeing the company advertisement of newly renovated rooms I tried it again. The experience was mixed. The outside looks fine, check-in was friendly and efficient, but the rooms are another story. Indeed, walls are repainted, carpet was replaced as are the curtains and pictures on... More 

Was this review helpful? Yes
Ali R, Manager at Extended Stay America - Sacramento - Arden Way, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that your experience was mixed. In response to your feedback, I am conducting a complete sweep of the rooms to determine chipped and stained furniture and carpets needing to be cleaned. I am grateful for the feedback you provided so we are able to continually improve... More 

Sacramento, California, United States
2 reviews
5 of 5 stars Reviewed August 6, 2012

The hotel was great for the price.The staff were prompt and very helpful.The only thing i kinda didnt like was the fact that it didnt have any access to a pool or hot tub at all.Otherwise awesome stay.My daughter also liked the rooms.She stayed a couple days prior to me.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Sacramento - Arden Way, responded to this review

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Sacramento - Arden Way. It's always refreshing to see quality feedback from our valued guests like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing... More 

Sacramento, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 29, 2012

Overall, this is a nice and well-priced place to stay for either a few nights or several weeks (as I am doing). The property is also fenced all the way around except for the parking lot entrance (which is on a side street), so security shouldn't be a big concern and I haven't heard or seen any problems... nice if... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Sacramento - Arden Way, responded to this review

I recently received a copy of your review for our hotel. We take great pride in offering a clean, comfortable room at an affordable price, so I was happy to read your comments about your accommodations. However, I was disappointed to read the rest of your remarks. Please accept my most sincere apologies. Our goal is to provide a consistent,... More 

Lake Forest, California
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 28, 2012

We stayed for 1 night while we visited the state fair. It was close by(1.5 mi.) from the fair. Check in was pleasant and easy. We got a AAA rate. The room was clean. I could hear the freeway, but the air conditioner hum gave me a great night's sleep.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Sacramento - Arden Way, responded to this review

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Sacramento - Arden Way. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we... More 

1 review
5 of 5 stars Reviewed July 27, 2012 via mobile

Excellent room, very clean! We needed a lot of help getting our way around the area and they were able to provide us with very great service, so it made our stay a lot more comfortable! We stayed there for 3 days and since day one they were willing to help us with everything! We need to print some paper... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Sacramento - Arden Way, responded to this review

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Sacramento - Arden Way. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing... More 

Reno, Nevada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 11, 2012

This was a pleasant surprise...just off Business Rt 80 through Sacramento. The property has been newly remodeled. My room had a comfortable bed, regular size refrigerator, 2-burner stove, microwave and sink in the kitchen. New flat panel TVs are in each room. Clean and spacious bathroom area. Although the rooms are clearly for extended stays (no daily maid service unless... More 

Was this review helpful? Yes 1
ChristopherTM, Manager at Extended Stay America - Sacramento - Arden Way, responded to this review

I would like to personally thank you for taking time out to write about your experience at Extended Stay America Sacramento - Arden Way. Our hotel is totally committed to the satisfaction of every guest who walks through our doors. Please don't hesitate to call on us for your future stays here or at any other Extended Stay Hotels(sm) location. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2012 via mobile

Santreese, Donte, and Liz were all very welcoming. Made my stay enjoyable. Will stay again when I return in 2 months

Was this review helpful? Yes 1
Management response:

"Thank you so very much for your review of Extended Stay America Sacramento - Arden Way. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. We know you have many lodging options in the area and we look forward to hosting you during your next trip. More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 17, 2012 via mobile

I was told the monthly rate is $826 when I checked-in during my trial one week stay. I decided to sign a contract for a two month stay and was I informed the rate was really $125 more per month than I was originally quoted.

Was this review helpful? Yes 3
Management response:

I recently received a copy of your review of the Extended Stay America Sacramento - Arden Way. I am eager to respond to your issue specifically, but our privacy policy prohibits me from discussing particulars regarding your credit card. Our company does reserve the right to change pricing, but we do guarantee your rate at the time your reservation is... More 

Sacramento, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2012

Extended Stay America/Arden. My stay has been amazing. The rooms are so clean, close to everything. The staff very warm,professional and willing to please. they allow pets for a small deposit. Shantresse, Lizzette, Logan, Mirna, and Ariane are all wonderful.The prices are perfect, Very satisfied.

Was this review helpful? Yes 1
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Additional Information about Extended Stay America - Sacramento - Arden Way

Address: 2100 Harvard Street, Sacramento, CA 95815
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Sacramento - Arden Way 2*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stayamerica Sacramento/Arden Hotel Sacramento
Extended Stay America Sacramento
Extended Stay Sacramento
Sacramento Extended Stay

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