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All 85 Sacramento hotels

Extended Stay America - Sacramento - Northgate

2.0 of 5 Hotel   |   3825 Rosin Court, Sacramento, CA 95834
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Extended Stay America - Sacramento - Northgate
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59%
Ranked #53 of 85 hotels in Sacramento
A recent review
3 of 5 stars reviewed 1 week ago
Lesley L
  • Reviews (46)
  • Photos (18)
  • Amenities
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  • Room tips (19)
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46 people have reviewed this hotel

Traveler rating
    14
    13
    3
    4
    12
See reviews for
6
2
11
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
1 review
3 of 5 stars Reviewed 1 week ago

Has a team of very friendly staff. I was very pleased. They make me feel so good when I go there. I have had so many bad experiences with staff at hotels this one had stuck out to me the most. They are friendly helpful and overall great. Thank You

Was this review helpful? Yes
Reno, Nevada
2 reviews
5 of 5 stars Reviewed 1 week ago

I had no problems with check in or check out, staff was wonderful and helped me with questions about the area. There was security and the room was clean, stocked with necessities and staff called about 45 minutes after check in and asked if everything was ok with room and if there was anything I needed. I never had staff... More

Was this review helpful? Yes
Sunnyvale, California
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 28, 2014

We were told by the lobby staff to park in the back lot. Our vehicle window was broken out, and all of the things in our truck were stolen. There is not adequate lighting or security in their lot. Be careful if you stay here.

Was this review helpful? Yes 4
Manager_11525, General Manager at Extended Stay America - Sacramento - Northgate, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the incident that occurred during your stay with us. We will be taking the necessary steps to ensure this does not happen again in the future. Thank you for sharing your experience with us. Please contact me, at ntg@extendedstay.com, if... More

Sacramento, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 18, 2014

When arriving at the hotel the elevator was broken. Took the stairs up to the 3rd floor. Not a big deal things like this happen. I get into the hotel room and use the restroom. I find that there is no toilet paper. I call the front desk and they say I can come pick some up. So AFTER going... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed April 20, 2014

This is my second time staying at this location in North Sacramento. I read all the bad reviews, but I have to say, I've never encountered any of the negative things the others have to say about this location. My room was EXCEPTIONALLY clean! I always check the bed first when I stay in a hotel and remove the top... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Sacramento - Northgate, responded to this review

Thank you so much for posting a glowing review of your stay. I’m so pleased to hear that you enjoyed your time at our hotel and the service our staff provided. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. We look forward to welcoming you back in the future! More

1 review
2 of 5 stars Reviewed April 19, 2014 via mobile

Horrendous. I know it's a cheap room but it's supposed to be functional...kitchenette, workspace, etc... Missed the mark all the way around. Who puts a desk in a location with NO outlets? Arrived with a week's groceries only to find fridge had not been turned on...lovely for my frozen stuff. And the day of construction...where water to the ENTIRE hotel... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Sacramento - Northgate, responded to this review

I appreciate you bringing your experience to our attention. I sincerely apologize for the maintenance issues that you experienced during your stay. I will meet with the staff to review our maintenance policies and guest protocol to ensure your experience is not repeated. Your feedback is very important to us. If you would like to discuss this further, please do... More

Mount Shasta, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 15, 2014

I'm not normally picky and its not in my nature to complain to the front desk. They can read this review instead. I cleaned my room as best I could with nose tissue (clean) and tap water. The most work was put into the bathtub and the top of the refrigerator (that was bad). Could the hotel please sweep up... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Sacramento - Northgate, responded to this review

Matt - Thank you for taking the time to write a review of your stay. I sincerely apologize for the odors and level of cleanliness in your room. Please know, I am working with the housekeeping staff to improve our cleaning procedures to ensure your experience is not repeated. In response to your feedback, I will meet with our entire... More

Ozawkie, Kansas
1 review
5 of 5 stars Reviewed March 30, 2014

I look for a place to call home for a few days while I travel around the area sightseeing. I prefer to have breakfast and dinner in the room of which these rooms provide for. I found the staff friendly and very helpful.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Northgate, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed your fully equipped kitchen and our friendly, helpful staff during your visit. I will be sure to share your kind remarks with our team. We would love to provide you with another comfortable stay in the future. More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 20, 2014

The first room I was given was absolutely filthy - bed had been remade, but linens clearly not changed. Lots of hairs both on blanket and in between sheets, on pillowcase. Trash (and dust - indicates a long term problem, not a one-time miss) on floor in bathroom; sink, counter and tub had not been cleaned. Hesitated to touch anything... More

Was this review helpful? Yes 3
Manager_11525, Manager at Extended Stay America - Sacramento - Northgate, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our sincerest apologies for the level of cleanliness at our hotel. Please know, I am working with our entire staff to improve our cleaning procedures to ensure your experience is not repeated. Your feedback is greatly appreciated and it will help us to continually improve... More

FB, California
Top Contributor
108 reviews 108 reviews
12 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed February 4, 2014

This hotel has easy access to everything- the I-80 to downtown, a 3-4 mile drive to Sleep Train Arena on surface roads. It was very comfortable, had very friendly and helpful staff, I loved having a full kitchen. There is no pool or restaurant, but the IHOP next door is open 24 hours. You don't have maid service until the... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Northgate, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to hear that you were pleased with our staff and our convenient location. As well, I am happy that you enjoyed your comfortable bed and fully equipped kitchen. We look forward to welcoming you again, should your travels bring you back... More

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Additional Information about Extended Stay America - Sacramento - Northgate

Address: 3825 Rosin Court, Sacramento, CA 95834
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Sacramento - Northgate 2*
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Also Known As:
Extended Stay America Sacramento
Sacramento Extended Stay
Extended Stay Sacramento

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Amenities

Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
1

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