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All 84 Sacramento hotels

Extended Stay America - Sacramento - Northgate

2.0 of 5 Hotel   |   3825 Rosin Court, Sacramento, CA 95834
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Extended Stay America - Sacramento - Northgate

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64%
Ranked #52 of 84 hotels in Sacramento
A recent review
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42 people have reviewed this hotel

Traveler rating
    13
    13
    2
    4
    10
See reviews for
5
2
9
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is my second time staying at this location in North Sacramento. I read all the bad reviews, but I have to say, I've never encountered any of the negative things the others have to say about this location. My room was EXCEPTIONALLY clean! I always check the bed first when I stay in a hotel and remove the top... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Sacramento - Northgate, responded to this review

Thank you so much for posting a glowing review of your stay. I’m so pleased to hear that you enjoyed your time at our hotel and the service our staff provided. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. We look forward to welcoming you back in the future! More

1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

Horrendous. I know it's a cheap room but it's supposed to be functional...kitchenette, workspace, etc... Missed the mark all the way around. Who puts a desk in a location with NO outlets? Arrived with a week's groceries only to find fridge had not been turned on...lovely for my frozen stuff. And the day of construction...where water to the ENTIRE hotel... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Sacramento - Northgate, responded to this review

I appreciate you bringing your experience to our attention. I sincerely apologize for the maintenance issues that you experienced during your stay. I will meet with the staff to review our maintenance policies and guest protocol to ensure your experience is not repeated. Your feedback is very important to us. If you would like to discuss this further, please do... More

Mount Shasta, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

I'm not normally picky and its not in my nature to complain to the front desk. They can read this review instead. I cleaned my room as best I could with nose tissue (clean) and tap water. The most work was put into the bathtub and the top of the refrigerator (that was bad). Could the hotel please sweep up... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Sacramento - Northgate, responded to this review

Matt - Thank you for taking the time to write a review of your stay. I sincerely apologize for the odors and level of cleanliness in your room. Please know, I am working with the housekeeping staff to improve our cleaning procedures to ensure your experience is not repeated. In response to your feedback, I will meet with our entire... More

Ozawkie, Kansas
1 review
5 of 5 stars Reviewed 3 weeks ago

I look for a place to call home for a few days while I travel around the area sightseeing. I prefer to have breakfast and dinner in the room of which these rooms provide for. I found the staff friendly and very helpful.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Northgate, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed your fully equipped kitchen and our friendly, helpful staff during your visit. I will be sure to share your kind remarks with our team. We would love to provide you with another comfortable stay in the future. More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

The first room I was given was absolutely filthy - bed had been remade, but linens clearly not changed. Lots of hairs both on blanket and in between sheets, on pillowcase. Trash (and dust - indicates a long term problem, not a one-time miss) on floor in bathroom; sink, counter and tub had not been cleaned. Hesitated to touch anything... More

Was this review helpful? Yes 2
Manager_11525, Manager at Extended Stay America - Sacramento - Northgate, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our sincerest apologies for the level of cleanliness at our hotel. Please know, I am working with our entire staff to improve our cleaning procedures to ensure your experience is not repeated. Your feedback is greatly appreciated and it will help us to continually improve... More

FB, California
Top Contributor
101 reviews 101 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed February 4, 2014

This hotel has easy access to everything- the I-80 to downtown, a 3-4 mile drive to Sleep Train Arena on surface roads. It was very comfortable, had very friendly and helpful staff, I loved having a full kitchen. There is no pool or restaurant, but the IHOP next door is open 24 hours. You don't have maid service until the... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Northgate, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to hear that you were pleased with our staff and our convenient location. As well, I am happy that you enjoyed your comfortable bed and fully equipped kitchen. We look forward to welcoming you again, should your travels bring you back... More

Sacramento, California
1 review
3 of 5 stars Reviewed February 2, 2014 via mobile

This place is pretty good except for the attitude from the staff member Shaunie. She was very rude. I would stay here again as long as I didn't deal with her. Just because you had to come back into work does not mean you take it out on your customers.

Was this review helpful? Yes
Los Angeles
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2014

We stay at Extended Stay America locations wherever possible. This trip was due to my daughter's surgery. I had her come stay with me at the hotel until she was able to deal with things herself at home. We stayed ten days. Having a kitchen was not only convenient, but saved a lot of money. Location is handy. Most memorable,... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed January 28, 2014 via mobile

Some are better, but none bad. I pick it first, all over the usa, staff always friendly and profesional. Will and always recconmend. All see good improvements, they dont interfer with stay. Laundry onproperty is one feature that is a time saver. Thank you for your efforts its always top notch. Very friendly to all guest. This has too many... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 20, 2013 via mobile

Best value for your money. The location was perfect for my family and I. The kitchenette was a big plus for us. When you travel with small children, you have to be prepared for anything, all the time. We stayed for a few weeks and it also also helped keep food costs down, and helped make it feel like home.... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Sacramento - Northgate, responded to this review

Sheana – Thank you very much for posting a review of our hotel. I’m very glad that you enjoyed our hotel’s great location. As well, it’s great to hear that your fully equipped kitchen was useful to you and your family and made your stay feel more like home. We look forward to seeing you in the future, should your... More

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Additional Information about Extended Stay America - Sacramento - Northgate

Also Known As:
Extended Stay America Sacramento
Sacramento Extended Stay
Extended Stay Sacramento
Address: 3825 Rosin Court, Sacramento, CA 95834
Phone Number:
Location: United States > California > Sacramento
Amenities:
Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #52 of 84 hotels in Sacramento
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Sacramento - Northgate 2*
Reservation Options:
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