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DoubleTree by Hilton Sacramento

3.5 of 5
2001 Point West Way, Sacramento, CA 95815
Hotel amenities
DoubleTree by Hilton Sacramento
Ranked #38 of 86 hotels in Sacramento
3.5 of 5 stars 139 Reviews
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139 reviews from our community

    Trip type
Traveler rating
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    40
    34
    25
    21
Date Rating
Northern California
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 13, 2012

Attended a conference here. Desk staff were pleasant, room was large and clean, bed comfortable. The wait staff from the banquet room to the restaurant were very friendly, accomodating and efficient. More

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Ken leone, General Manager at DoubleTree by Hilton Sacramento, responded to this review
May 15, 2012

MaNPaM, Thank you for taking the time to write about your recent stay at our hotel. I will pass on your kind words to our staff. They work very hard to provide the best service possible with a kind and helpful attitude. We hope you come and visit us again soon… we are just completing our rooms renovation now and... More

Santa Cruz, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 11, 2012

Most Doubletrees are very good. This one is the largest I've ever been in. The grounds are very nice with a little creek and good landscaping. The room was spacious, quiet, clean and comfortable. The staff were very helpful. I'm not a huge fan of malls but for this area is was good be next to Arden Hills as it... More

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Ken leone, General Manager at DoubleTree by Hilton Sacramento, responded to this review
May 13, 2012

Xysticus, Thank you for writing a review about our hotel and your stay. I am very glad to hear that you had a pleasant experience! Our staff works very hard to be friendly and helpful! Our hotel is on 19 acres and we have a park like setting…so it is very nice. As you commented on, our hotel is just... More

Sacramento, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 10, 2012
1
person found this review helpful

WHAT A NIGHTMARE THIS DUMP IS! I Arrived after a 2 hour drive from the Bay Area, 5/4/12 at 11:30am. The unfriendly, uncaring front desk clerk informed me the King bed room wasn't ready and to come back by 1:30pm. I decided to do lunch at the Olive Garden and returned to the hotel by 1:30pm. A different front desk... More

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Ken leone, General Manager at DoubleTree by Hilton Sacramento, responded to this review
May 13, 2012

Dear Jawohl, Thank you for taking the time to write a review on Trip Advisor regarding your stay with us. I am very sorry to hear about the troubles you had during your stay! There were several things that you brought up that concern me greatly and I have left you a message to discuss with you. Let me say... More

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Maastricht, The Netherlands
Top Contributor
188 reviews 188 reviews
Reviews in 151 cities Reviews in 151 cities
392 helpful votes 392 helpful votes
2 of 5 stars Reviewed April 29, 2012

We booked into the Doubletree Sacramento using Hotwire, and were pleased that the result was a large resort-style hotel around a central courtyard and pool. Be sure to have directions, the facility lies a few blocks off the highway across the street from a large shopping center in an area of low-rise business parks. There is a fee for parking... More

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kenjr56, General Manager at DoubleTree by Hilton Sacramento, responded to this review
April 30, 2012

Dear Dave H, Thanks for taking the time to write your review. We believe that all reviews good and bad are very helpful to everyone, especially our hotel team as it gives them the opportunity to improve those areas that we have fallen short in. As you mentioned, we do have a portion of our hotel that does serve new... More

Graton, California
Senior Contributor
22 reviews 22 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 23, 2012

I had a good night sleep, which is my main goal. No noise issues like others on the first floor complained about. I even faced the busy road and the low level roar didn't bother me. I like the firm bed with cush tops and down pillows, but if youre allergic to feathers I imagine you could ask for a... More

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San Mateo, California
Senior Contributor
22 reviews 22 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 12, 2012

The facility is huge, I was shocked. It is right across from the Arden Hills Mall so lots of restaurants nearby/within walking distance. But the facility should be updated. The bathroom door wouldn't stay open, so during a shower it started to smell like mildew/mold. They also charged for parking, which doesn't make any sense unless they are trying to... More

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Houston, TX
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 11, 2012
1
person found this review helpful

This is a large hotel. It's great for business meetings. The location is perfect: across from Arden West Mall. The stores include Macy's, JC Penney's, Nordstroms, Sears, and more. Also, there is a restaurant across the street called The Elephant Talk. I'll dine there soon. Overall, the rooms are pretty nice. Room: My room was on the ground floor (LL)... More

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Madera, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 5, 2012
1
person found this review helpful

Stayed here for a business conference. Rooms were standard but expensive. Parking was $8 a day even for guests ...maybe common for Sacramento?? Had nice bar and restaurant and right across the street from huge mall and restaurants. Kind of noisy in my building as right by the highway but a pretty good hotel overall. More

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temecula
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 1, 2012
1
person found this review helpful

Hotel is kept very nice. It is clean and the rooms are in good condition. It is a bit big for the average business traveler, but it has good amenities and customer service. There is a young lady that works at the front desk named Jamie, she is outstanding! Thank you Jamie for making me feel welcome! Lots of shopping... More

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Bakersfield, California
Senior Contributor
24 reviews 24 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 27, 2012
2
people found this review helpful

The hotel is expansive and difficult to navigate but the amenities are excellent. The free breakfast buffet is complete and quite delicious. Nothing beats the gravy that is a must have. Hotel rooms are spacious and front desk staff always remembers the name of the repeat visitors like myself. More

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Additional Information about DoubleTree by Hilton Sacramento

  • Sacramento Doubletree
  • Doubletree Sacramento
Address: 2001 Point West Way, Sacramento, CA 95815
Price Range: $

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