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Comfort Suites - Downtown

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226 Jibboom St., Sacramento, CA 95814
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Comfort Suites - Downtown
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41 Reviews from our TripAdvisor Community

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    5
    15
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    6
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15
7
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11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Santa Barbara, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I assumed this would be a nice place since it usually has the highest rates for the area. My first time is my last. Noel and Robert at the front desk were rude and offensive. How do people get away with this lack of service.The pool is a joke. It's really an overpriced dump.

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Medford, Oregon
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 11, 2015

The room was large and clean. The free breakfast was delicious and the hotel is in a great location if you want to explore the fun of Old Sacramento or go for a run on the lovely river walk. Best of all , the staff was very helpful. We forgot a bag and the staff went out of their way... More 

Was this review helpful? Yes 1
El Camino Village
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed April 11, 2015

One of the biggest problems was the location and the size of the parking lot. When we arrived the clerk thanked us for being gold level members then proceeded to put us in a room on the first floor facing the 24 hour Arco Station/AM. PM. I was surprised since I thought I had requested a room on the third... More 

Was this review helpful? Yes 2
seattle
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 7, 2015

Stayed here for 1 night and can't say enough about the professionalism of the staff; the comfort of our bed; our room was clean, comfortable, and definitely exceeded my expectations. We had a friendly surrounding (even the housekeepers were quick to smile and say hello). There was a lot from which to choose from for breakfast: sausage, scrambled eggs, hard-boiled... More 

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Toledo, OH
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 18, 2015

If you need to use the Internet while in your room, do not stay here. Their website says, "Free Wireless High Speed Internet Access." If you consider .3 MbPS high speed, you'll have no problem but by all measure, that's dial up speed. Combine that with a rude person at the front desk that will try to insult your intelligence... More 

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Pullman
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 22, 2015

Upon arrival during a business trip I though my partner has put the team in a stinker. Well don’t judge a book by its cover, as the suites themselves were pretty nice and actually clean. Rest of the facility wasn’t in the greatest state, but free breakfast and the aforementioned rooms, as well as the 5 minutes’ drive away from... More 

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Boca Raton, Florida
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 18, 2014

We checked in late and our room had a broken bed, they moved us into another room. After putting kids down to sleep, the a/c wouldn't work. The night auditor came into the room and fiddled with it and then suggested we just open the windows. No suggestion to put us into another room. That morning I spoke with the... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 12, 2014

I am currently in the midst of a stay at this hotel. I booked a six person suite to attend the California State Fair with friends. The place is okay, there have just been a few issues that have affected the comfort of my stay. First, the suite does not have enough furniture for all of us to sit on... More 

Was this review helpful? Yes 3
Moraga, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 3, 2014

I stayed here because it was the nicest place I could get cheap for one night in the busy season, and I needed to be at a conference early in the morning. The hotel itself was fair. Nothing knocked my socks off...except the friendliness of the staff. My one big complaint was that the sheets on my bed were so... More 

Was this review helpful? Yes 3
DowntownComfort, Manager at Comfort Suites - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Our hotel is working towards a full... More 

Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed March 21, 2014

I'm a Diamond level traveler with Choice. Older property that needs renovation. Very clean. Just old. Nice people at front desk. Good breakfast. Chips in bath tub. Towels as old and used as the hotel. Rough as a cob! Not what I expect from a comfort suites. What I expect at a Rodeway Inn. I'm in breakfast area now writing... More 

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DowntownComfort, General Manager at Comfort Suites - Downtown, responded to this review

Thank you for your comments. We appreciate your feedback. We are on track and schedule for a complete renovation this year. More 

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