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All 84 Sacramento hotels

Comfort Suites - Downtown

2.5 of 5 Hotel   |   226 Jibboom St., Sacramento, CA 95814
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Ranked #60 of 84 Hotels in Sacramento
A recent review
3 of 5 stars Reviewed April 3, 2014
Zachary S Moraga, California
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35 reviews from our community

Traveler rating
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    4
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boca Raton, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 18, 2014

We checked in late and our room had a broken bed, they moved us into another room. After putting kids down to sleep, the a/c wouldn't work. The night auditor came into the room and fiddled with it and then suggested we just open the windows. No suggestion to put us into another room. That morning I spoke with the... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 12, 2014

I am currently in the midst of a stay at this hotel. I booked a six person suite to attend the California State Fair with friends. The place is okay, there have just been a few issues that have affected the comfort of my stay. First, the suite does not have enough furniture for all of us to sit on... More

Was this review helpful? Yes 2
Moraga, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 3, 2014

I stayed here because it was the nicest place I could get cheap for one night in the busy season, and I needed to be at a conference early in the morning. The hotel itself was fair. Nothing knocked my socks off...except the friendliness of the staff. My one big complaint was that the sheets on my bed were so... More

Was this review helpful? Yes 3
DowntownComfort, Manager at Comfort Suites - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Our hotel is working towards a full... More

Top Contributor
54 reviews 54 reviews
24 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed March 21, 2014

I'm a Diamond level traveler with Choice. Older property that needs renovation. Very clean. Just old. Nice people at front desk. Good breakfast. Chips in bath tub. Towels as old and used as the hotel. Rough as a cob! Not what I expect from a comfort suites. What I expect at a Rodeway Inn. I'm in breakfast area now writing... More

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DowntownComfort, General Manager at Comfort Suites - Downtown, responded to this review

Thank you for your comments. We appreciate your feedback. We are on track and schedule for a complete renovation this year. More

Houston, Texas
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 26, 2013 via mobile

Polite staff, new fixtures, nice breakfast, great room! The staff was very nice from my arrival, my room was very nice and big. They should have a tv channel guide of perhaps I didn't find it. Clean and new! The breakfast room very new and clean well. The computer easily accesible with a printer. Great value for your money!

Was this review helpful? Yes 1
DowntownComfort, General Manager at Comfort Suites - Downtown, responded to this review

Thank you for your comments. More

Brooklyn, New York
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 12, 2013

Our hotel stay was good. We got in rather late, but found parking easily. When we walked in, we were greeted with kindness.The young man gave us our room key and we went to our room. There were plenty of towels, a clean bathroom, and a comfortable bed. The pillows were also very inviting and we melted right into them.... More

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DowntownComfort, General Manager at Comfort Suites - Downtown, responded to this review

Thank you for your comments. More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 11, 2013 via mobile

I have never in my life stayed at such a terrible place! I have never encountered such a rude and unacommadating staff. I can't believe a company would train their staff to be so rude! Each employee i came in contact with through out my two day stay seemed to get worse and worse! It seemed their main priority was... More

Was this review helpful? Yes 1
DowntownComfort, General Manager at Comfort Suites - Downtown, responded to this review

Sorry our hotel staff did not meet your expectations but if you read most reviews compliment our staff and service. Whilst you were upset you could not have a rollaway in your room knowing we dont have rollaway beds as we are a studio suite hotel with sleepers in the room you just couldnt accept the fact and turned on... More

New York City, New York
Contributor
12 reviews 12 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 27, 2013

This room cost us 160.00 for an "upgraded" suite with two King beds. It took 20 minutes for the front desk clerk to serve our check in!! The room was poor quality all around!! It desperately needs remodeled!! We asked the clerk for some tissue and coffee during evening. The clerk would not deliver the needed items, we had to... More

Was this review helpful? Yes 3
DowntownComfort, Manager at Comfort Suites - Downtown, responded to this review

We are so sorry the two room suite you rented did not meet your expectation. The price for a two room suite with two king beds including all your ammenities and a free breakfast and parking in downtown Sacramento adjacent to the two rivers at the price you paid we believe was very fair and competitive. More

Newbury Park
Top Contributor
52 reviews 52 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 19, 2013

Our room was clean, comfortable and the lights were bright, very welcoming. Plenty of mirrors, lots of open tabletops/desktops to open up all suitcases without resorting to the floor. Ashwin made our check-in easy and he was very friendly. Yes, the first floor does smell a bit musty, but we were on the third floor and didn't notice any orders... More

Was this review helpful? Yes 1
DowntownComfort, Manager at Comfort Suites - Downtown, responded to this review

Thankyou so much for taking the time to compliment our facilities. We look forward to servicing you again. More

Incline Village, Nv
Top Contributor
75 reviews 75 reviews
29 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed June 11, 2013

My husband and I stayed here just one night, during the week, and had a positive experience. We were a little wary of the location of the hotel and had read some negative reviews of the place, but we wanted to see for ourselves. We were pleasantly surprised. The hotel was very clean: the lobby, dining room/business area, stairwells, our... More

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Additional Information about Comfort Suites - Downtown

Address: 226 Jibboom St., Sacramento, CA 95814
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites - Downtown 2.5*
Number of rooms: 50
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Also Known As:
Comfort Suites Sacramento
Sacramento Comfort Suites

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