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Comfort Suites - Downtown

2.5 of 5
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226 Jibboom St., Sacramento, CA 95814
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Comfort Suites - Downtown
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Ranked #58 of 84 Hotels in Sacramento
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39 reviews from our community

Traveler rating
    4
    15
    8
    7
    5
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6
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11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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El Camino Village
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

One of the biggest problems was the location and the size of the parking lot. When we arrived the clerk thanked us for being gold level members then proceeded to put us in a room on the first floor facing the 24 hour Arco Station/AM. PM. I was surprised since I thought I had requested a room on the third... More 

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seattle
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 1 night and can't say enough about the professionalism of the staff; the comfort of our bed; our room was clean, comfortable, and definitely exceeded my expectations. We had a friendly surrounding (even the housekeepers were quick to smile and say hello). There was a lot from which to choose from for breakfast: sausage, scrambled eggs, hard-boiled... More 

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Toledo, OH
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 18, 2015

If you need to use the Internet while in your room, do not stay here. Their website says, "Free Wireless High Speed Internet Access." If you consider .3 MbPS high speed, you'll have no problem but by all measure, that's dial up speed. Combine that with a rude person at the front desk that will try to insult your intelligence... More 

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Pullman
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 22, 2015

Upon arrival during a business trip I though my partner has put the team in a stinker. Well don’t judge a book by its cover, as the suites themselves were pretty nice and actually clean. Rest of the facility wasn’t in the greatest state, but free breakfast and the aforementioned rooms, as well as the 5 minutes’ drive away from... More 

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Boca Raton, Florida
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 18, 2014

We checked in late and our room had a broken bed, they moved us into another room. After putting kids down to sleep, the a/c wouldn't work. The night auditor came into the room and fiddled with it and then suggested we just open the windows. No suggestion to put us into another room. That morning I spoke with the... More 

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 12, 2014

I am currently in the midst of a stay at this hotel. I booked a six person suite to attend the California State Fair with friends. The place is okay, there have just been a few issues that have affected the comfort of my stay. First, the suite does not have enough furniture for all of us to sit on... More 

Was this review helpful? Yes 3
Moraga, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 3, 2014

I stayed here because it was the nicest place I could get cheap for one night in the busy season, and I needed to be at a conference early in the morning. The hotel itself was fair. Nothing knocked my socks off...except the friendliness of the staff. My one big complaint was that the sheets on my bed were so... More 

Was this review helpful? Yes 3
DowntownComfort, Manager at Comfort Suites - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Our hotel is working towards a full... More 

Top Contributor
70 reviews 70 reviews
26 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed March 21, 2014

I'm a Diamond level traveler with Choice. Older property that needs renovation. Very clean. Just old. Nice people at front desk. Good breakfast. Chips in bath tub. Towels as old and used as the hotel. Rough as a cob! Not what I expect from a comfort suites. What I expect at a Rodeway Inn. I'm in breakfast area now writing... More 

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DowntownComfort, General Manager at Comfort Suites - Downtown, responded to this review

Thank you for your comments. We appreciate your feedback. We are on track and schedule for a complete renovation this year. More 

Houston, Texas
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 26, 2013 via mobile

Polite staff, new fixtures, nice breakfast, great room! The staff was very nice from my arrival, my room was very nice and big. They should have a tv channel guide of perhaps I didn't find it. Clean and new! The breakfast room very new and clean well. The computer easily accesible with a printer. Great value for your money!

Was this review helpful? Yes 1
DowntownComfort, General Manager at Comfort Suites - Downtown, responded to this review

Thank you for your comments. More 

Brooklyn, New York
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 12, 2013

Our hotel stay was good. We got in rather late, but found parking easily. When we walked in, we were greeted with kindness.The young man gave us our room key and we went to our room. There were plenty of towels, a clean bathroom, and a comfortable bed. The pillows were also very inviting and we melted right into them.... More 

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DowntownComfort, General Manager at Comfort Suites - Downtown, responded to this review

Thank you for your comments. More 

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