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All 84 Sacramento hotels

Comfort Suites - Downtown

2.5 of 5 Hotel   |   226 Jibboom St., Sacramento, CA 95814
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Comfort Suites - Downtown
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Ranked #56 of 84 hotels in Sacramento
A recent review
3 of 5 stars reviewed 2 weeks ago
Zachary S Moraga, California
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33 people have reviewed this hotel

Traveler rating
    3
    14
    8
    5
    3
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12
6
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9
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Moraga, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I stayed here because it was the nicest place I could get cheap for one night in the busy season, and I needed to be at a conference early in the morning. The hotel itself was fair. Nothing knocked my socks off...except the friendliness of the staff. My one big complaint was that the sheets on my bed were so... More

Was this review helpful? Yes
DowntownComfort, Manager at Comfort Suites - Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Our hotel is working towards a full... More

Senior Contributor
49 reviews 49 reviews
22 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I'm a Diamond level traveler with Choice. Older property that needs renovation. Very clean. Just old. Nice people at front desk. Good breakfast. Chips in bath tub. Towels as old and used as the hotel. Rough as a cob! Not what I expect from a comfort suites. What I expect at a Rodeway Inn. I'm in breakfast area now writing... More

Was this review helpful? Yes
DowntownComfort, General Manager at Comfort Suites - Downtown, responded to this review

Thank you for your comments. We appreciate your feedback. We are on track and schedule for a complete renovation this year. More

Houston, Texas
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 26, 2013 via mobile

Polite staff, new fixtures, nice breakfast, great room! The staff was very nice from my arrival, my room was very nice and big. They should have a tv channel guide of perhaps I didn't find it. Clean and new! The breakfast room very new and clean well. The computer easily accesible with a printer. Great value for your money!

Was this review helpful? Yes 1
DowntownComfort, General Manager at Comfort Suites - Downtown, responded to this review

Thank you for your comments. More

Brooklyn, New York
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 12, 2013

Our hotel stay was good. We got in rather late, but found parking easily. When we walked in, we were greeted with kindness.The young man gave us our room key and we went to our room. There were plenty of towels, a clean bathroom, and a comfortable bed. The pillows were also very inviting and we melted right into them.... More

Was this review helpful? Yes
DowntownComfort, General Manager at Comfort Suites - Downtown, responded to this review

Thank you for your comments. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 11, 2013 via mobile

I have never in my life stayed at such a terrible place! I have never encountered such a rude and unacommadating staff. I can't believe a company would train their staff to be so rude! Each employee i came in contact with through out my two day stay seemed to get worse and worse! It seemed their main priority was... More

Was this review helpful? Yes 1
DowntownComfort, General Manager at Comfort Suites - Downtown, responded to this review

Sorry our hotel staff did not meet your expectations but if you read most reviews compliment our staff and service. Whilst you were upset you could not have a rollaway in your room knowing we dont have rollaway beds as we are a studio suite hotel with sleepers in the room you just couldnt accept the fact and turned on... More

New York City, New York
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 27, 2013

This room cost us 160.00 for an "upgraded" suite with two King beds. It took 20 minutes for the front desk clerk to serve our check in!! The room was poor quality all around!! It desperately needs remodeled!! We asked the clerk for some tissue and coffee during evening. The clerk would not deliver the needed items, we had to... More

Was this review helpful? Yes 3
DowntownComfort, Manager at Comfort Suites - Downtown, responded to this review

We are so sorry the two room suite you rented did not meet your expectation. The price for a two room suite with two king beds including all your ammenities and a free breakfast and parking in downtown Sacramento adjacent to the two rivers at the price you paid we believe was very fair and competitive. More

Newbury Park
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 19, 2013

Our room was clean, comfortable and the lights were bright, very welcoming. Plenty of mirrors, lots of open tabletops/desktops to open up all suitcases without resorting to the floor. Ashwin made our check-in easy and he was very friendly. Yes, the first floor does smell a bit musty, but we were on the third floor and didn't notice any orders... More

Was this review helpful? Yes
DowntownComfort, Manager at Comfort Suites - Downtown, responded to this review

Thankyou so much for taking the time to compliment our facilities. We look forward to servicing you again. More

Incline Village, NV
Top Contributor
58 reviews 58 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 11, 2013

My husband and I stayed here just one night, during the week, and had a positive experience. We were a little wary of the location of the hotel and had read some negative reviews of the place, but we wanted to see for ourselves. We were pleasantly surprised. The hotel was very clean: the lobby, dining room/business area, stairwells, our... More

Was this review helpful? Yes
Saint Louis, Missouri
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 5, 2013

My husband and I took a trip to CA in April and wanted to find a hotel with an airport shuttle. This hotel came up first in line so we booked it. We arrived at 10:30 pm and called the hotel to send the shuttle and were told that this hotel has NEVER had shuttle service to the airport. The... More

Was this review helpful? Yes 3
Snohomish, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 9, 2013

This property has a few problems which they will not let know when looking at the property on line. The hotel lobby and especially the room had a terrible odor that burned the eyes. Obviously trying to cover up old smoke smell or pet odor. Furniture was old and worn, bed lack proper bedding and also was old. Staff not... More

Was this review helpful? Yes 4

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Additional Information about Comfort Suites - Downtown

Also Known As:
Comfort Suites Sacramento
Sacramento Comfort Suites
Address: 226 Jibboom St., Sacramento, CA 95814
Phone Number:
Location: United States > California > Sacramento
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #56 of 84 hotels in Sacramento
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites - Downtown 2.5*
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