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BEST WESTERN John Jay Inn

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15 Massie Court, Sacramento, CA 95823-4301
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1 room 1 adult
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BEST WESTERN John Jay Inn
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154 Reviews from our TripAdvisor Community

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Winnemucca, NV, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

You like friendly motel personnel, this is the place to stay! When I had a need they came to my room in less than 10 minutes with a smile and a willingness to help. Best Western John Jay Inn, Sacramento, CA is a great place to stay. The location was a bit hard to get to, bit worth it for... More 

Review collected in partnership with Best Western

Helpful?
Thank Nancy & David H
Grass Valley, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Well......The check in was good and the staff friendly and pleasant. My wife and I arrived in the mid evening as I had a surgery appointment at 0530 in the morning. Our room was the worst we have ever stayed in in our travels. The phone did not work, no double check wake up call, the heater did not work,... More 

Review collected in partnership with Best Western

Helpful?
Thank Louis B
Cerritos
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 4, 2016

Stay here whenever we come up to Sacramento and find the service and room good as usual. Not having been here for the past 2 yrs the only change is the process food for breakfast. Almost all are wrapped and there's a small refrig for instant breakfast items. Next time if I can get my wife up early enough we... More 

Review collected in partnership with Best Western

Helpful?
Thank photous_passing_by
Seattle, Washington
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 8, 2015 via mobile

Room 114 was spotless, quite comfortable, very quiet. Staff was nice. Unfortunately, when I went into the bathroom in the morning I found a few teeny sugar ants on the bath mat draped over the top edge. When I put on my glasses and look into the tub I found more. I turned on faucet so I could wash the... More 

Helpful?
Thank OregonCoastLover1
Fresno, California
1 review
5 of 5 stars Reviewed December 6, 2015 via mobile

My family booked a couple of rooms here and the front desk was really patient with us seeing how we have a huge group of 20. The rooms was really clean and comfortable. They were really accommendating and allow us to check in early. I will definitely books here again if I'm ever in town again. The only complaint I... More 

Helpful?
Thank money18
Santa Clara, United States
1 review
5 of 5 stars Reviewed November 3, 2015

My experience was great. The hotel staff was professional, welcoming and friendly and very helpful with question about the surrounding area and getting directions. I felt valued! My room was clean and comfortable. I would recommend this hotel! It's location off the freeway was very easy to access and easy to find. The next time I am in the area... More 

Review collected in partnership with Best Western

Helpful?
Thank Joan I
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 2, 2015

Last minute stay in Sacramento traveling from Los Angeles to Lake Tahoe. The room was large and comfortable, and the accommodations were nice. Breakfast was pretty sparse, but the coffee was good. I would definitely stay again if I was in the area for an evening.

Review collected in partnership with Best Western

Helpful?
Thank Jeff H
1 review
4 of 5 stars Reviewed November 2, 2015

Excellent service at check in and check out. Wifi worked perfectly, Water pressure in shower could have been stronger. Breakfast offerings pretty plain. I was travelling straight up I-5 and the hotel was further off the highway than expected but still easy to find and get back on the road in the morning. I was looking for a comfy place... More 

Review collected in partnership with Best Western

Helpful?
Thank Jim M
Manton
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 1, 2015

This is the place to stay! We needed to be close to South Sac Kaiser Hospital and this fit the bill. Staff was very polite and helpful. Very quiet. Beds comfortable. We will definitely stay again. The only thing I would suggest is a larger breakfast selection. It was more of a continental breakfast. As we are not familiar with... More 

Review collected in partnership with Best Western

Helpful?
Thank Lynn T
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 29, 2015 via mobile

Just completed a one night stay while in Sacramento for business. It had began to rain so I called the front desk at 11am and asked if I could checkin early at 12. The woman at the front desk was very polite and helpful, letting me checkin early. I booked through hotels.com and selected the balcony room which also had... More 

Helpful?
Thank Jason G
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