This was an unanticipated stay. We decided late to stay in Sacramento and, after dinner went to the hotel to get a room. The front desk staff was helpful and accommodating. The valet was very nice. The hotel is located across the freeway from a large mall, to which the hotel has a free shuttle. We had room service in... More

The hotel was booked at 100% when I checked in. I arrived early and had to wait for a room, the front desk was very nice and it was only a short wait. I arrived back at the hotel every day to a clean, restocked room. The free shuttle to the mall was a plus, with friendly drivers. The only... More

Lobby looks good and the staff are very friendly and helpful. Parking can be very packed around the lobby entrance around dinnner time (lots of events), so you can end up with a fair trek from your car to check in. They have an odd arrangement of elevators: two very busy ones up front near the lobby, and two more... More

It's "freeway close," and the steady hum of the freeway traffic is the only downside. The neighborhood is safe, staff are all very friendly and professional, rooms are luxurious, beds are the best I've slept in, and there's a huge pool area so you can get lots of sun. Food at the conference I attended was excellent. Would highly recommend... More

Usually stay at Doubletree in this area, but got tired of the dark hallways and misleading continental breakfast buffet. So I stayed here just this past weekend. The Hilton hotel is typical, room comfortable and spacious. Was able to upgrade to the concierge level at no charge and included a continental breakfast. This continental breakfast was good, which included fresh... More

My husband and I stayed here for one night. We were pleasantly surprised how nice the accommodations were. It's obvious that the rooms were recently updated. I'm just wondering why if they spent so much money updating the rooms they didn't change the doors! Parking was free. We had dinner and drinks at the bar and were lucky enough to... More

Its obvious that this hotel has had some refurbishing. I stayed there during the 4th of July weekend and heat wave. Whe getting out of the elevator on the top floor (12th) it was an oven! The lobby was spacious and comfy. The restaurant adequate with food service in the bar any time of day, which is helpful to someone... More

This hotel was a great hotel. The beds were extremely comfortable. The swimming pool was very nice and has a very nice lobby. The restaurant was good [but expensive]. I'm sure this was probably one of the nicest hotels in Sacramento or in the area. Since this hotel is mainly meant for business travels, the location is not all that... More

Worst hotel experience I have ever had starting with reservations through check out. Reservation folks were rude, but I thought they aren’t at the hotel so it must be ok. Boy was I wrong. Fire alarm and hotel evacuation at 3:30 am. Wake up call was 15 minutes late. Shuttle left our group of 100 at conference location. When I... More