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All 84 Sacramento hotels

Hilton Sacramento Arden West

3.5 of 5 Hotel   |   2200 Harvard St, Sacramento, CA 95815-3306
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Ranked #24 of 84 Hotels in Sacramento
A recent review
5 of 5 stars reviewed 3 days ago
viajera1219 New York City, New York
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349 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I found this hotel to be up to standard I expect of Hiltons. The hotel was clean, the staff friendly, and the room very comfortable. I was impressed with the restaurant, which is farm to table, something I really appreciate. And I was very impressed with the executive lounge. The food seemed fresh, and the fruit was particularly delicious. The... More

Review collected in partnership with Hilton Hotels & Resorts

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Vancouver, Washington
Top Contributor
140 reviews 140 reviews
104 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 1 week ago

To their credit, they are definitely trying to doll up the old girl. You will know this by a) the sign inside the elevator or b) the noise you hear if you are on the 12th or 10th floors, as the entire 11th floor undergoes renovation. During our stay, it was just tapping but after a while it can be... More

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S, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Overall I was pleased with the hotel, the amenities and the staff. Was there for business and the conference facilities were good, Only complaint is that the evening I was there the restaurant was closed, but was able to order from the menu and eat the meal in the bar area. Would have preferred a quiet restaurant table to enjoy... More

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Las Vegas, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

There were a few minor problems with my room when I arrived. They were resolved immediately with exceptional customer service, including a complementary upgrade for the “inconvenience”. This experience made me a Hilton customer for life!

Review collected in partnership with Hilton Hotels & Resorts

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Anna M, Thank you for taking the time to share your experience with us through Trip Advisor. We are truly committed to giving our guests the best hotel experience they can have and if there is something that requires correction we want to know and we want to fix it. I am truly honored to hear that our staff... More

San Francisco, California
2 reviews
3 of 5 stars Reviewed 3 weeks ago

The accommodations are nicely sized, with a king-sized bed option that my wife and I enjoyed. The air conditioning is a little primitive but functional and was definitely able to maintain the room temperature. Given the abundance of entertainment options within walking distance, the rooms are perfectly sized so as not to waste room. The bottles of water within the... More

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Jack W, Thank you for taking the time to review our hotel. We appreciate your feedback and I will be sharing it with our management team. In regards to the parking we charge a nominal fee of $9 per night and it is self parking, we have plenty of space surrounding the hotel, but there is no city structure... More

1 review
5 of 5 stars Reviewed 3 weeks ago

We attended a conference at the hotel. Our room was very clean and sound-proofed. We never heard any noise from the adjacent room or from the freeway traffic outside. The elevators were quick. The room temperature stayed where we wanted it. The meeting rooms were comfortable. The food is outstanding. The lounge/bar has a very good house wine, which is... More

Review collected in partnership with Hilton Hotels & Resorts

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear robertrt4940zt, Thank you for your wonderful review on Trip Advisor. We strive to provide a great product and the staff are dedicated to providing great service, from your review I believe we have accomplished both. We hope that you will join us again in the future and experience everything Hilton Sacramento has to offer. More

La Mesa, California
2 reviews
4 of 5 stars Reviewed 3 weeks ago

This is an older Hilton which is being upgraded. The rooms were clean and attractive. The staff was very attentive and a minor problem was dealt with effectively. It's located about 20 minutes from the airport and does not have shuttle service so you have to do your own transport.

Review collected in partnership with Hilton Hotels & Resorts

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear pattyabenderr, Thank you for choosing the Hilton for your recent stay in Sacramento. We appreciate your feedback and are happy to hear your overall experience was a good one. We hope you will join us again very soon. More

Los Angeles, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Upon entering Hilton Hotel they were very pleasant and professional and accommodating to my needs even though I was a bit early. Customer Service was on point and made me feel like I was the only client who was staying here. Room Service was timely and delicious. The fitness room had clean towels, Anti-bacterial hand rinse was supplied for members,... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Stephanie, Thank you for your kind review on Trip Advisor. I am happy to hear your experience with was a great one and the staff was so accommodating. We hope that you will join us again in the near future should your travels bring you back to Sacramento. More

Boulder, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

All of the bath towels were stained and the bath room was not clean. No shower soap. The steak that I got from the restaurant must have been in the freezer for a long time. It was not good and was like leather.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear William K, Thank you for taking the time to share feedback about your recent stay. I am very sorry for the inconvenience you encountered. I can assure you this is not typical and I will be address your comments with the appropriate departments. We take pride in our guest room cleanliness and quality of our food in our restaurant... More

Sacramento, California
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed for 2 days for a wedding and everything was great! The rooms had plenty of space, were very clean and the hotel is conveniently located off the freeway. Excellent customer service too. The staff involved in the planning and execution of the wedding were extremely helpful and very accommodating. If you are visiting or looking for a venue,... More

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear s_ahmed786, Thank you for chossing the Hilton for the venue of your recent event. We wish the happy couple all the best and look forward to having you join us again in the future. More

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Additional Information about Hilton Sacramento Arden West

Address: 2200 Harvard St, Sacramento, CA 95815-3306
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Sacramento Arden West 3.5*
Number of rooms: 332
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Also Known As:
Hilton Sacramento Arden West Hotel Sacramento
Hilton Hotel Sacramento
Sacramento Hilton

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