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All 85 Sacramento hotels

Hilton Sacramento Arden West

3.5 of 5 Hotel   |   2200 Harvard St, Sacramento, CA 95815-3306
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66%
Ranked #26 of 85 hotels in Sacramento
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  • Reviews (315)
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315 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
1 review
3 of 5 stars Reviewed 4 days ago NEW

I spent one night at the Hilton Sacramento/Arden West. I found the room ordinary for the price. I wouldn't have paid more than 50 dollars for that room but with my points I was lucky enough to get the room for 50. The night audit receptionist at midnight was a snob. She rolled her eyes when I politely asked her... More

Review collected in partnership with Hilton Hotels & Resorts

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Antioch, California
1 review
5 of 5 stars Reviewed 1 week ago

My fiancé and I stayed here for a last minute weekend getaway. I was more than pleased with the overall experience starting with Denise Giddings who was not only extremely responsive, but very professional and timely in getting a room reserved for me so last minute. That first impression was then followed by Charles whom I worked with the check-in... More

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San Jose, United States
1 review
5 of 5 stars Reviewed 1 week ago

The level of customer care, attention, and cleanliness of this property is why we choose Hilton every time! The excellence is set at the top and transcends through out the helpful smiling staff. We travel often and rarely come across such genuine care and attentiveness as that of this hotel. The quality of the staff, particularly front desk manager Kristeen... More

Review collected in partnership with Hilton Hotels & Resorts

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San Francisco, California
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel doesn't have a lot of ambience. It is primarily frequented by business folks but there is an advantage to that. It's more quiet and less noisy kids. The pool is small, up to 8 ft deep. The gym is even smaller. One eliptical, treadmill and weight machine. Staff is very friendly and receptive to helping you. We upgraded... More

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Ann Arbor, Michigan
Top Contributor
86 reviews 86 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for ~1 week. We were very satisfied with our room, in terms of comfort, cleanliness, and reasonably quiet (our room's AC was a little noisy when running). The hotel staff were all very polite and responsive. The food in the restaurant was consistently very good in terms of freshness, preparation, and choice of ingredients.... More

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear MaryJZemper, Thank you for taking the time to share your experience with us on Trip Advisor. I appreciate your feedback and am happy to see that your stay with us was a great one! We are a short distance to the Old Sacramento area, the Arden Fair mall and the Cal Expo Fairgrounds which all have many local happenings... More

Redding, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Great place to stay.. Very close to the action in down town Sacramento... :) Many events happen in down town Sacramento, Live Theaters , music festivals and sporting events. The Hilton Arden West is a very nice place to stay and far enough from the crowded area.

Review collected in partnership with Hilton Hotels & Resorts

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear tasty-foods, Thank you for taking the time to review our hotel on Trip Advisor. We appreciate your comments and thank you for taking the time to highlight our ideal location for people traveling to Sacramento! More

Fort Collins, Colorado, United States
Top Contributor
57 reviews 57 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My daughter and I had a recent stay at this hotel around a conference we were attending. The facilities were clean and pleasant, the restaurant served good food at reasonable prices, and requests were met promptly and courteously. Everyone was eager to help, pleasant, and friendly.

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Shirley W, Thank you for your 5 star review on Trip Advisor. I am so happy you joined us and that you were able to experience the light and warmth of hospitality that Hilton strives for. We appreciate your business and hope you will visit us again very soon! More

Roseville, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Very clean room... very comfortable. Room Service the next morning was awesome !! Had traditional eggs benedict , country grilled potatoes and wheat toast.... food was hot and the juice and beverage was cold.... excellent job Hilton Arden West...

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Dan C, Thank you for taking the time to review our hotel on Trip Advisor. I am happy to hear your recent stay was awesome. We strive to provide our guests with a comfortable place to call home, even if it is only for the night. We hope you will come join us again in the near future. More

Germantown, Maryland
Top Contributor
84 reviews 84 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

PRO: 1) Very friendly and helpful staff. Wonderful people. 2) Large, clean, comfortable room. Interesting room temperature control; you insert your room key into a slot and leave it in to keep the A/C on. 3) Excellent breakfast buffet with exceptional seasonal fruit. Waitstaff outstanding. 4) Very close to downtown. I wanted to give this property an "Excellent" because of... More

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear MWG2, Thank you for sharing your experience with us through Trip Advisor. I am very happy to hear that your experience with the staff was outstanding! I am sorry that we did not met or exceed your expectations in some other areas. We hope you will join us again in the future should your travels bring you back to... More

Auburn, CA
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Wow! That is the best way to describe the shock I experienced by booking here. The front desk people were nice enough, but that is where the "Nice" ended. From the AC thermostat not working, and a technician having to come and reset it, a 32 min experience in the Sacramento heat, to having another worker coming in to fix... More

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear GonzoGlory, Thank you for taking the time to write about your recent stay at our hotel. We truly apologize that you were not happy with your stay. I will be sharing your comments with our entire Executive committee as we are dedicated to continual improvements of our facilities. Again, we absolutely apologize for the experience you had while staying... More

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Additional Information about Hilton Sacramento Arden West

Address: 2200 Harvard St, Sacramento, CA 95815-3306
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Sacramento Arden West 3.5*
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Also Known As:
Hilton Sacramento Arden West Hotel Sacramento
Hilton Hotel Sacramento
Sacramento Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#16 Romantic Hotel in Sacramento #16 Family Hotel in Sacramento #22 Business Hotel in Sacramento
Hotel Class
Official Description (provided by the hotel)
The Hilton Sacramento Arden West Hotel is a full-service Sacramento hotel centrally located in the Sacramento Point West Marketplace. Perfectly located, our hotel in Sacramento has everything within reach with Downtown Sacramento just a quick 4 mile drive away. Providing comfort and luxury to each of our visitors, the Hilton Sacramento is the only full-service, high-rise Hilton hotel in Sacramento. Our Sacramento hotel also offers both business and leisure travelers outstanding accommodations and superior service for an excellent stay in Sacramento, California.Our 100% non-smoking hotel features many amenities for your convenience, including Starbucks Coffee, a complimentary shuttle service to and from the Arden Fair Mall, high-speed wireless Internet access (fees apply), an outdoor pool and deck area with lounge seating, and a modern Fitness. We also provide an onsite gift shop, 18,000 square feet of flexible meeting space, and an open atrium dining area. For our Executive Guests, our Concierge Level features an exclusive lounge area offering complimentary continental breakfast, evening hors d'oeuvres, and late night sweets (Mon-Thu). ... more   less 
Number of rooms
332

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