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Hilton Sacramento Arden West

3.5 of 5
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2200 Harvard St, Sacramento, CA 95815-3306
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Hilton Sacramento Arden West
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Ranked #29 of 83 Hotels in Sacramento
A recent review
3 of 5 stars reviewed 3 days ago
Bounty8111 Santa Rosa, CA
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471 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Santa Rosa, CA
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I'm a business traveler averaging over 200+ nights a year, the majority of which are spent in Hilton or IHG branded properties throughout California and Nevada. I've been familiar with, and periodically staying at Hilton Arden for over 13 years. I'm preparing to buy a home and relocate to Sacramento soon, so I've been staying here a lot more frequently... More 

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So. Cal.
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

I was on my way to the Pacific Northwest and stayed over in Sacramento at this property. The front desk staff was nice and the rooms were clean. The rooms could use a bit of updating and renovation--looks like it has been s while since last renovation. Got in late, so tried the late night food service in the bar... More 

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear silverius1, Thank you for choosing the Hilton Sacramento on your recent visit to the area. We are pleased to hear that your overall experience was a good one. We hope that you will give us another chance to serve you again in the future. More 

Los Angeles, United States
1 review
5 of 5 stars Reviewed 1 week ago

When traveling to the Sacramento area I prefer to stay at this hotel it is a great palce to stay, the beds are very comfortable and I appreciate cleanliness of the property and the staff are always helpfull.

Review collected in partnership with Hilton Hotels & Resorts

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Diana M, Thank you for your 5 star review on Trip Advisor. We look forward to having you as our guest in the future. More 

Walnut Creek, California
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I like this hotel because it is located near Arden Mall. There are also various restaurants near by. We stay here once or twice a year for sporting events in the area. We like the fact that we can go to the mall in between events or days and shop or enjoy the food court or restaurants in the area.... More 

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear TravelMama187, Thank you for taking the time to review us on Trip Advisor. We look forward to welcoming you back in the future. More 

Oklahoma City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel has friendly staff and have good rooms. Restaurant is fine for both breakfast and dinner. Any problems that I have had (which are not many in my two and 1/2 years of travel here have not been many). Would recommend this to others.

Review collected in partnership with Hilton Hotels & Resorts

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Jerry B, Thank you for your continued loyalty to the Hilton brand. We truly appreciate your business and thank you for recommending us to other travelers through Trip Advisor. More 

Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 27, 2015

I stayed here for only one night during a quick and jam-packed business trip, so when reading my review, keep in mind that I spent less than 12 hrs here in total. Pros: Relatively spacious room with updated decor. Comfy robe. Room service was pretty fast and food was good. Staff members (including the very nice room service delivery person)... More 

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear blazing8, Thank you for taking the time to share your experience with us through Trip Advisor. I am very happy to hear that we were a great fit for your needs during this trip. We hope that you will join us again in the future and get to experience all that Sacramento has to offer. More 

Stockton
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 27, 2015

We were at this hotel for three days with many other Model A owners. The staff was friendly and helpful and overall the service was very good. We were assigned an inside room on the 2nd floor. I would recommend against these rooms. There is no natural light and if you want the curtains open, anyone on the lobby floor... More 

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear John G, Thank you for your kind review. We are happy your overall experience was a good one. We hope that you will join us again in the future should your travels bring you back to the Sacramento area. More 

Santa Rosa, California
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

This hotel did a great job in handling all of the activities that went along with this gathering of Model A Car enthusiasts. Room setups were great, special parking for our cars was arranged, and the Staff were ALL very friendly. Great job, Thanks

Was this review helpful? Yes
Sami Q, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Dweib, Thank you for the 5 star review on Trip Advisor. We truly appreciated having your group’s business and we hope you will join us again in the future. More 

1 review
5 of 5 stars Reviewed May 21, 2015

The hotel is lovely. Although I did find it hard to walk on the marble floors, otherwise the service was excellent, the food delicious, the room comfortable, and the conference rooms most suitable. I was delighted to see how many people of all ages and backgrounds--including kids on soccer teams were gathered in the hotel

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear susanwL5764HE, Thank you for your lovely review. We are so pleased to hear that you had a great experience. We hope that you will join us again soon should your travels bring you back to the Sacramento area. More 

Clinton
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 21, 2015

The complimentary internet service was unreliable. I expressed my concerns the first day, and four days later there was no resolution. I was perpetually cold in my room. Although I requested assistance and the air filter in the room was found to be filthy and therefore removed, I was never able to adjust the temperature in the room to make... More 

Was this review helpful? Yes
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear justsaying596, Thank you for taking the time to share some feedback about your recent visit with us. I apologize for the inconveniences you encountered during your visit. I will be sharing your comments with our Executive Committee and making sure that these points are addressed. I hope that you would consider joining us again in the future and giving... More 

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