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All 84 Sacramento hotels

Hilton Sacramento Arden West

3.5 of 5 Hotel   |   2200 Harvard St, Sacramento, CA 95815-3306
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Ranked #27 of 84 hotels in Sacramento
A recent review
3 of 5 stars reviewed 1 week ago
Robert A Fresno
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272 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
Fresno
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

OK place to stay for business. It is located right off the freeway exit which is convenient. There is a major mall and a Cheesecake factory about a mile away on Arden. Sacramento area has an awkward geography so getting lost around the hotel is nothing special. It is on the edge of a warehouse, light industry district so you... More

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Robert A, Thank you for taking the time to review our hotel. Thank you for pointing out the aspects of the hotel that you have found to be convenient and enjoyable. I also appreciate your feedback about your guest room; your comments will be shared with our whole team as we are continually striving to maintain and improve our... More

Stockton, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel is in a convenient location. It's close to the freeway and Arden Mall. The rooms are large and clean. I especially like the Executive Lounge as I am always acknowledged and welcomed by employees.

Review collected in partnership with Hilton Hotels & Resorts

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Beverly Y, Thank you for taking the time to review us on Trip Advisor. I am happy to hear your stay was a great one and that you enjoyed the welcoming environment that our employees strive to provide. I hope you will join us again in the near future. More

Prineville, Oregon
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed 4 nights at this Hilton and now I wonder what I was thinking. I should have switched hotels after the first night. Location: After I checked in, I told my co-workers where I was staying and they all at once said It is not safe to walk in the area. Whatever I did, just get in the car... More

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Beth G, Thank you for your candor in your review. I apologize that your stay with us was not a great experience. I appreciate your comments and they will be shared with our entire team. I appreciate you pointing out that our staff was very nice as our goal is to provide the best customer service possible. As for... More

San Jose, California
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed at this Hilton for a conference and we ate dinner and breakfast at the restaurant. The food was outstanding. The staff was attentive, friendly and very accommodating for our young children. The dessert was amazing too. Definitely will be back to eat and sleep there.

Review collected in partnership with Hilton Hotels & Resorts

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Deay ayoung328, Thank you for your wonderful review! I am so happy to hear your stay was a great one! Thank you for choosing the Hilton Sacramento and for dining in the Harvard Street Grill. We look forward to welcoming you back again in the near future. More

Oklahoma City, Oklahoma
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We traveled back home to Sacramento from Oklahoma to get married, had a reception for 30 friends and family and the Hilton knocked it out of the park. Thanks Jenny, we loved it. Everthing was perfect, the staff perfect and the service overall was truly great. Thank you for everything you did.

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Dan K, Thank you for your kind review on Trip Advisor and congratulations on your marriage! I am so happy to hear that your experience with us was perfect! We look forward to welcoming you back in the future should your travels bring you back to the area and we wish you both a happy life together! More

Concord, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We were treated well, and the room was much larger and spacious than expected. Food products, both OTC and café, were over-priced, almost equal to room-service rates. Advice: eat out. Parking is $9/day, but can be bargained down (day parking is $4).

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Owen M, Thank you for choosing the Hilton Sacramento Arden West. I am happy to hear that your overall stay was a great one, and that the staff treated you well. I appreciate your feedback about the menu pricing and parking, your comments will be shared with our executive committee. We hope you will join us again in the... More

Lincoln, Nebraska
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First stay the week of 3/23. Was given a room with no working air conditioning. Was repaired but told it has to always run can't turn it off. No compensation or change of rooms offered. Not even recognized as a HH Diamond Member. Returned the week of 4/6 (against my better judgement) given another room, this time on the HHoners... More

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Travel4MeNE, Thank you for sharing your experience with us. I am very sorry to hear your stay did not meet or exceed your expectations. I can assure you that this is not custom of our property and our staff. According to your review it did appear as though we tried to compensate you for your inconveniences, I apologize if... More

Mono Hot Springs, California
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

i had to go to sacto for business. i booked an extra day to avoid an early am drive. getting to the hotel was a bit craxy for me. got lost three times. dont know the area, hard to find. upon check in , it took three times ( first room unmade, second room handicapped, third one i kept) i... More

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Ramona C, Thank you for taking the time to review our hotel. I apologize for the challenges you faced at check in and appreciate your feedback. We are always striving to improve our product and the feedback of our guests is essential. I am happy to hear that you really enjoyed the concierge lounge, bar and other aspects of... More

Senior Contributor
44 reviews 44 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel was nice. I have just seen that each chain of Hilton's seem to be slipping in overall quality and service. I continue to be a supporter and Hilton, but will definitely look for other options if they are available. As for this hotel specifically, staff was friendly, the manager hour was decent. The exercise facility was a bit larger... More

Was this review helpful? Yes
Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear mm8426, Thank you for taking the time to review our hotel. I am sorry to hear that you have not had the best experience with Hilton overall. I will share your comments with our team and please rest assured that we are continuously making strives to improve our products and services. I hope you would consider joining us again... More

Indianapolis, Indiana
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Reservation staff was accomodating and I received the confirmation promptly. Front desk staff was courteous, friendly and skilled. Happened to talk to the GM of the hotel, gave him my input on one of the parking matters which he said he will look into, nice and friendly guy. Room were big and clean. Comfortable mattress and clean bedding. Fitness room... More

Was this review helpful? Yes
Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Sear Sohail S, Thank you for taking the time to review our hotel. We appreciate your business and the high scores you gave us. We strive to provide the best customer service possible and every part of our team is involved in making that possible. We hope you will join us again very soon and have a wonderful week! More

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Additional Information about Hilton Sacramento Arden West

Also Known As:
Hilton Sacramento Arden West Hotel Sacramento
Hilton Sacramento Arden West Hotel
Hilton Hotel Sacramento
Hilton Sacramento
Sacramento Hilton
Address: 2200 Harvard St, Sacramento, CA 95815-3306
Phone Number:
Location: United States > California > Sacramento
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Sacramento
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Sacramento Arden West 3.5*
Official Description (provided by the hotel):
The Hilton Sacramento Arden West Hotel is a full-service Sacramento hotel centrally located in the Sacramento Point West Marketplace. Perfectly located, our hotel in Sacramento has everything within reach with Downtown Sacramento just a quick 4 mile drive away. Providing comfort and luxury to each of our visitors, the Hilton Sacramento is the only full-service, high-rise Hilton hotel in Sacramento. Our Sacramento hotel also offers both business and leisure travelers outstanding accommodations and superior service for an excellent stay in Sacramento, California.Our 100% non-smoking hotel features many amenities for your convenience, including Starbucks Coffee, a complimentary shuttle service to and from the Arden Fair Mall, high-speed wireless Internet access (fees apply), an outdoor pool and deck area with lounge seating, and a modern Fitness. We also provide an onsite gift shop, 18,000 square feet of flexible meeting space, and an open atrium dining area. For our Executive Guests, our Concierge Level features an exclusive lounge area offering complimentary continental breakfast, evening hors d'oeuvres, and late night sweets (Mon-Thu). ... more   less 
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