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All 85 Sacramento hotels

Hilton Sacramento Arden West

3.5 of 5 Hotel   |   2200 Harvard St, Sacramento, CA 95815-3306
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66%
Ranked #26 of 85 hotels in Sacramento
A recent review
3 of 5 stars reviewed 3 days ago
Michael M Burleson, Texas
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320 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
Burleson, Texas
Contributor
15 reviews 15 reviews
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for 5 day for the USATF Nationals. The first thing I found was the sloooow service in the bar area. This was at lunchtime, not during evening when many coaches, officials, and athletes would be there. I spoke to a manager to give him a heads up and was assured they would be ready. They were not. There... More

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Henderson, United States
1 review
3 of 5 stars Reviewed 1 week ago

Ridiculous to charge $9.00 a night for parking. The spaces are barely large enough for a compact car. So if you have a full size truck or van....beware. Stayed last year and our car was broken into. Was extra cautious this year. Just had difficult time trying to find a place to park our truck in the front lighted area.... More

Review collected in partnership with Hilton Hotels & Resorts

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1 review
5 of 5 stars Reviewed 1 week ago

I had a party to attend in the Sacramento area and I ended up staying at the Hilton. I loved the room. It was very spacious and I was on the 12th floor. The only thing I had an issue with is that the hotel shuttle doesn't and won't take you to the train station only the airport.

Review collected in partnership with Hilton Hotels & Resorts

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Anaheim, California
1 review
5 of 5 stars Reviewed 1 week ago

I had to go to Sacramento for some training for work. Since I used to live in Sacramento several years ago, I decided to add a couple of days to my stay so that I could visit old friends and colleagues. My experience at Hilton was exceptional. The location of the hotel was perfect - near the State Fair, minutes... More

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California
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is situated in a commercial/industrial neighborhood. You enter the property via a parking gate before you reach the lobby in front of the building. Typical lobby resources include: coffee counter, restaurant, bar, business center, concierge desk. Other features include ATM machine (near lobby elevators), small area where cold drinks, bottled water, snacks, and sundries could be purchased, Complimentary... More

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Shewoo, Thank you so much for your kind review. I appreciate you taking the time to share all we have to offer here at the Hilton Sacramento Arden West. I am happy to hear that we met all of your needs and expectations and thank you for mentioning our friendly and efficient staff. We hope you will join us... More

Sonora, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was located close to the State Fair and was a good value for the price. Excellent service from all staff even if just passing in the hallway. We would definitely stay at this location again.

Review collected in partnership with Hilton Hotels & Resorts

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Kriste32, Thank you for choosing the Hilton Sacramento Arden West. I appreciate your kind words about our hotel staff and happy that you will choose us again in the future. Thank you for sharing you experience with us through Trip Advisor. More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I spent one night at the Hilton Sacramento/Arden West. I found the room ordinary for the price. I wouldn't have paid more than 50 dollars for that room but with my points I was lucky enough to get the room for 50. The night audit receptionist at midnight was a snob. She rolled her eyes when I politely asked her... More

Review collected in partnership with Hilton Hotels & Resorts

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Teresag439, Thank you for taking the time to tell us about your recent experience at our hotel. I would like to apologize for the lackadaisical attitude of the team member you encountered, please be assured we will address it and use this as a training tool. Although we do not have refrigerators or microwaves in the guest rooms, we... More

Antioch, California
1 review
5 of 5 stars Reviewed 2 weeks ago

My fiancé and I stayed here for a last minute weekend getaway. I was more than pleased with the overall experience starting with Denise Giddings who was not only extremely responsive, but very professional and timely in getting a room reserved for me so last minute. That first impression was then followed by Charles whom I worked with the check-in... More

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Cassondra H, Thank you for sharing your experience with us through Trip Advisor. We are happy to hear about the wonderful interactions you had with members of our staff. We look forward to welcoming you back again in the future, should your travels bring you back to the Sacramento Area. More

San Jose, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The level of customer care, attention, and cleanliness of this property is why we choose Hilton every time! The excellence is set at the top and transcends through out the helpful smiling staff. We travel often and rarely come across such genuine care and attentiveness as that of this hotel. The quality of the staff, particularly front desk manager Kristeen... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear David A, Thank you for the awesome review on Trip Advisor. We really appreciate your business and the fact that you took time to share your experience with us really matters! Please be assured that your comments will be shared with the entire team. We look forward to having you as our guest again in the very near future! More

San Francisco, California
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel doesn't have a lot of ambience. It is primarily frequented by business folks but there is an advantage to that. It's more quiet and less noisy kids. The pool is small, up to 8 ft deep. The gym is even smaller. One eliptical, treadmill and weight machine. Staff is very friendly and receptive to helping you. We upgraded... More

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Charteuse, Thank you for taking the time to review our hotel on Trip Advisor. I appreciate your candor in your review and am happy to hear your overall experience was a good one. I will be sharing your kind comments about the staff as well as your feedback on other aspects of the hotel with the management team. We... More

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Additional Information about Hilton Sacramento Arden West

Address: 2200 Harvard St, Sacramento, CA 95815-3306
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Sacramento Arden West 3.5*
Reservation Options:
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Also Known As:
Hilton Sacramento Arden West Hotel Sacramento
Hilton Hotel Sacramento
Sacramento Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#17 Family Hotel in Sacramento #17 Romantic Hotel in Sacramento #22 Business Hotel in Sacramento
Hotel Class
Official Description (provided by the hotel)
The Hilton Sacramento Arden West Hotel is a full-service Sacramento hotel centrally located in the Sacramento Point West Marketplace. Perfectly located, our hotel in Sacramento has everything within reach with Downtown Sacramento just a quick 4 mile drive away. Providing comfort and luxury to each of our visitors, the Hilton Sacramento is the only full-service, high-rise Hilton hotel in Sacramento. Our Sacramento hotel also offers both business and leisure travelers outstanding accommodations and superior service for an excellent stay in Sacramento, California.Our 100% non-smoking hotel features many amenities for your convenience, including Starbucks Coffee, a complimentary shuttle service to and from the Arden Fair Mall, high-speed wireless Internet access (fees apply), an outdoor pool and deck area with lounge seating, and a modern Fitness. We also provide an onsite gift shop, 18,000 square feet of flexible meeting space, and an open atrium dining area. For our Executive Guests, our Concierge Level features an exclusive lounge area offering complimentary continental breakfast, evening hors d'oeuvres, and late night sweets (Mon-Thu). ... more   less 
Number of rooms
332

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