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Hilton Sacramento Arden West

3.5 of 5
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2200 Harvard St, Sacramento, CA 95815-3306
Hilton Sacramento Arden West
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1 room 1 guest
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Ranked #29 of 82 Hotels in Sacramento
A recent review
4 of 5 stars reviewed 1 week ago
kmc1702 Oxford, United Kingdom
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497 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (497)
  • Mar-May only
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Oxford, United Kingdom
Level Contributor
394 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
4 of 5 stars Reviewed 1 week ago

A Hilton through and through. Near the I80, but not subject to its noise. Relatively easy to find, with spacious free parking. Better than its near neighbour Doubletree where I stayed last time in the area. spacious and well appointed Reception was friendly and efficient. Rooms were spacious and well appointed, with good facilities and amenities. Breakfast was a nice... More 

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear kmc1702, Thank you for taking the time to review our hotel through Trip Advisor. We are happy that met and exceeded your expectations. We hope you will join us again in the future. More 

oakland, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Love the location, have stayed twice in the Hilton Doubletree which is about a half a mile away. Close to the ,some basic places to eat, easy access to the freeway, shopping( which my wife loves to do)

Review collected in partnership with Hilton Hotels & Resorts

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear George R, Thank you for your kind review on Trip Advisor. We appreciate your business and hope you will continue to join us at the Hilton Sacramento in your future travels to the area. More 

Long Beach, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Very nice people at the front desk who make you feel like home. Rooms are clean. Breakfast staff is friendly and accommodating. The pool and Jacuzzi are well kept and maintained. Lobby looks greattttt.

Was this review helpful? Yes
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear HamidRaza, Thank you for your glowing review of the Hilton Sacramento. We are very pleased to hear that you had a great experience with our staff and hotel. We look forwarded to welcoming you back again in the future. More 

Sparks, Nevada
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a night with a wedding and everything went very smooth. The only reason why wouldn't go out of my way and give this place 5 stars is because of our AC in the room being loud, wifi being kinda slow, and the bathroom fan not working at all. Even with that said I would stay here again... More 

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear BeStrongBelieve, Thank you for your feedback on your recent visit to the Hilton Sacramento. We truly appreciate our guests sharing their experience with us and I am glad to hear your would stay with us again. I hope you have a wonderful week and join us again very soon. More 

Groningen, The Netherlands
Level Contributor
115 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As diamond members we have visited a lot of Hiltons worldwide. This is also a Hilton. Professional and friendly staff during checkinn, we were very early but our room was ready. Thanks for that. Nice swimmingpool, free towels so we had a good time. Bar as edpensive as usual in Hilton. $9 for a glass of average wine. Breakfast was... More 

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear BPostema, Thank you for taking the time to review us through Trip Advisor. As a Hilton Honors Diamond Member you are one of our most valued guests and we thank you for your continued loyalty to Hilton. We are happy to hear that we provided you with the great service that you are accustom to finding in our hotels.... More 

Londra, Regno Unito
Level Contributor
87 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very comfortable hotel with parking in the outskirt. The staff is helpful and friendly, the gym is small but it has the basic facilities and it is always open. Buy the buffet breakfast, there is everything you ask for : lots of yogurts and cereals too.

Was this review helpful? Yes
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear fedartuk, Thank you for your kind review through Trip Advisor. We are happy to hear that you found your accommodations comfortable and the staff friendly. We hope that you will join us again in the future. More 

Fortuna, California
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel does not live up to what I expect from a Hilton. It is past due for a remodel. From the hallways to the rooms themselves just about everything shows heavy wear. I skipped the free member breakfast in order to have meat with my meal; the on site restaurant was the worst part of my stay. $16.99 for... More 

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear LorenL, Thank you for taking the time to share your feedback on your recent visit. I am very sorry to hear that your experience was not a positive one. It is certainly not typical of our hotel and I hope that you would consider giving us another chance in the future. Regardless, I will be sharing your comments with... More 

Novato, California
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We went to Sacramento for a family wedding and stayed at this hotel. It was perfect for our needs. The public rooms and the hotel rooms were clean and well appointed. The internet was speedy_another plus. Service was very good. The people were helpful and knowledgeable. There was absolutely nothing to complain about. That doesn't happen too often.

Was this review helpful? Yes
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Michael H, Thank you for an outstanding review on Trip Advisor. I am very pleased to hear that your stay was a great one. We hope to see you again soon should your travels bring you back to the Sacramento area. More 

Fresno, CA
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here travelling on business. The hotel is pretty close to the Arden Faire shopping center and many restaurants. The lobby area was very inviting with a nice restaurant and a bar/restaurant right there. The person who checked us in was VERY nice and friendly, although her coworker was not. We asked a question about what... More 

Was this review helpful? Yes 1
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear CheriFresno_CA, Thank you for taking the time to review us through Trip Advisor. We appreciate your feedback and we will be sharing it with our team. I am very happy to hear that your experience with our staff was overall a great one and we will be addressing the additional comments you had. We hope that you will join... More 

Encinitas, California
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I have a feeling that whoever is responsible for the upkeep of this hotel is putting any profits into a nasty drug or prostitute habit. It feels like you are walking into an abandoned 1980's Motel room with popcorn ceilings with yellow stains, soiled white sheer curtains, peeling wallpaper and cracks in the doors and walls. The elevator up to... More 

Was this review helpful? Yes
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Thetruthisoutthere13, Thank you for your feedback, although I appreciate your kind words about our staff, I am very sorry to hear you have such a negative feeling about the hotel itself. I can assure you this is not the typical feeling our guests have when staying at our property. We are constantly working to improve our product and have... More 

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