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Hilton Sacramento Arden West

3.5 of 5
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2200 Harvard St, Sacramento, CA 95815-3306
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Hilton Sacramento Arden West
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Ranked #29 of 84 Hotels in Sacramento
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466 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
21 reviews 21 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for only one night during a quick and jam-packed business trip, so when reading my review, keep in mind that I spent less than 12 hrs here in total. Pros: Relatively spacious room with updated decor. Comfy robe. Room service was pretty fast and food was good. Staff members (including the very nice room service delivery person)... More 

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Stockton
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were at this hotel for three days with many other Model A owners. The staff was friendly and helpful and overall the service was very good. We were assigned an inside room on the 2nd floor. I would recommend against these rooms. There is no natural light and if you want the curtains open, anyone on the lobby floor... More 

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Santa Rosa, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This hotel did a great job in handling all of the activities that went along with this gathering of Model A Car enthusiasts. Room setups were great, special parking for our cars was arranged, and the Staff were ALL very friendly. Great job, Thanks

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1 review
5 of 5 stars Reviewed 1 week ago

The hotel is lovely. Although I did find it hard to walk on the marble floors, otherwise the service was excellent, the food delicious, the room comfortable, and the conference rooms most suitable. I was delighted to see how many people of all ages and backgrounds--including kids on soccer teams were gathered in the hotel

Review collected in partnership with Hilton Hotels & Resorts

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear susanwL5764HE, Thank you for your lovely review. We are so pleased to hear that you had a great experience. We hope that you will join us again soon should your travels bring you back to the Sacramento area. More 

Clinton
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The complimentary internet service was unreliable. I expressed my concerns the first day, and four days later there was no resolution. I was perpetually cold in my room. Although I requested assistance and the air filter in the room was found to be filthy and therefore removed, I was never able to adjust the temperature in the room to make... More 

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear justsaying596, Thank you for taking the time to share some feedback about your recent visit with us. I apologize for the inconveniences you encountered during your visit. I will be sharing your comments with our Executive Committee and making sure that these points are addressed. I hope that you would consider joining us again in the future and giving... More 

Fort Leavenworth, United States
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 1 week ago

Stayed here for 8 nights while in town on business. The breakfast spread is pretty good, the bar and restaurant had a pretty diverse selection. Everything I ordered off the menu was excellent. The staff were all very friendly and helpful. This hotel is in great proximity to shopping, restaurants, bars, and movie theaters to unwind at the end of... More 

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Nathan W, Thank you for taking the time to share your experience with us through Trip Advisor. I am happy to hear that your overall experience was a great one and that you found everything to your liking. We hope you will join us again in the near future. More 

Moscow, Idaho
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a good value and a fine venue for an event. The guest rooms are clean and spacious and very quiet. The lobby is light and bright also well maintained. My group hosted an event (a conference over several days) at the Hilton Sacramento Arden West here and found the hotel to be conducive to mingling and discussion.... More 

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear thirrig, Thank you for your kind review through Trip Advisor. We hope that we have the pleasure of hosting your group again in the future. We hope that you have a great week. More 

soledad, United States
1 review
4 of 5 stars Reviewed 1 week ago

my business trip was a long stay and I was pleased with my stay.very friendly and helpful. very peaceful, able to get lots of rest. will definitely stay at this hotel again. the only down fall was the ring around the toilet was black and doesn't look like it has gotten a good cleaning.

Review collected in partnership with Hilton Hotels & Resorts

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Vanessa N, Thank you for your kind review. I hope that you will join us again in the very near future. I also appreciate you bringing the cleanliness of the bathroom to my attention, this is not typical of our hotel and we will be addressing that immediately. We hope you have a wonderful week. More 

Tracy, United States
1 review
3 of 5 stars Reviewed 1 week ago

I don't know what the industry is doing as a whole, but Hilton is on a Revenue Grabbing mission. I stayed in this Sacramento area hotel and was astonished to find that they are charging $9.00/day for parking. This is NOT downtown or any other parking challenged area. It is just another way for Hilton to take more of your... More 

Review collected in partnership with Hilton Hotels & Resorts

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear David C, Thank you for taking the time to share your comments with us through Trip Advisor. I will be sharing your comments with our team. We installed the Green Star Energy Saver key system in our hotel to help with energy conservation. Our efforts, along with many other recycling efforts have made us a certified Green Hotel. In... More 

Hanford, United States
1 review
3 of 5 stars Reviewed 1 week ago

The location of this hotel was convenient to freeway access and great nearby shopping and eating. I received a good price as I was there for a conference for work, so got that rate. The room itself was clean and had nice furnishings and was nicely air conditioned. They had free wi-fi with limitations, but worked well for my needs.... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Sami Q, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Melanie E, Thank you for your feedback. We appreciate your kind words about our hotel and I am sorry for the problems you encountered with noise in the room you stayed in. I hope you would consider giving us another chance in the future; our staff will do our utmost to find you a room location more to your... More 

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