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All 84 Sacramento hotels

Hilton Sacramento Arden West

3.5 of 5 Hotel   |   2200 Harvard St, Sacramento, CA 95815-3306
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Ranked #24 of 84 Hotels in Sacramento
A recent review
3 of 5 stars reviewed 2 days ago
Linsie J Orrtanna, United States
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399 reviews from our community

Traveler rating
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    86
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orrtanna, United States
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

The quality of this hotel is not your typical pure Hilton. It is older. The executive lounge in the evening is probably one of the worst I've been to. The restaurant was very good. The staff were all very nice and helpful. It was clean. It was also not in a good area at all, close to the mall. Wish... More 

Review collected in partnership with Hilton Hotels & Resorts

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Madera, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

extra charges are not worth it. $50 dollars for a pet and $9 to park, give me a break. there is a ton of spaces. its just a way to get an extra $9 dollars out of you. The room was alright, the power went out during checkout. No body ever even said anything about it. No we are sorry,... More 

Review collected in partnership with Hilton Hotels & Resorts

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Portland, Maine
Top Contributor
102 reviews 102 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is an older Hilton which is in need of some renovation. The carpets in the room are new but the furniture seemed old as did the bathroom. The bed was comfortable but I don't like the small pillows. It was nice to have a terrace. As for the breakfast buffet, the first day it was not very good but... More 

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear thesuperfrank, Thank you for taking the time to review our hotel on Trip Advisor. The feedback of our guests is vital to the success of our hotel and I will be sharing your comments with our team. We appreciate your business and hope you will join us again in the future. More 

Redding, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great service, value and overall experience. I enjoyed the concierge lounge and fitness center. The service was very friendly and welcoming. But the fact that they required so many words in this reviewed is ridiculous

Review collected in partnership with Hilton Hotels & Resorts

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Amanda S, Thank you for taking the time to review us on Trip Advisor! We know that it requires extra effort on our guest’s part to take time out to do this type of review. We truly appreciate hearing from our guests and you sharing your great experience here. We hope you will join us again very soon! More 

Austin, Texas
Top Contributor
73 reviews 73 reviews
34 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Scary neighborhood, have to pay for parking, and not safe to take a walk outside. Thats the outside. Inside - old, slightly grubby. Not like the Hilton's I've been too elsewhere. Won't be back to stay again....

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear machalter, Thank you for taking the time to review the Hilton Sacramento. I am very sorry to hear that you did not have a good experience at the property. We are continually making improvements to the hotel property and I will be sharing your feedback with the management team. More 

San Diego, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Overall a very good experience. We were given a room in an excellent location in the hotel. The staff was friendly and helpful. The room was very clean and well stocked with towels. My only complaint would be the softness of the bed and maybe, an extra pillow.

Review collected in partnership with Hilton Hotels & Resorts

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Lynwood CL, Thank you for your kind review. I am happy to hear that overall your stay was a great one. We hope you will join us again should your travels bring you to the area again. More 

Clearlake, California
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

It took about Seven Minutes to get a bell-boy at their hotel, to get my duffle bag, and put it into storage, until my meeting was over at their hotel. They have to improve their bell-boy service with them.

Review collected in partnership with Hilton Hotels & Resorts

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear 655robertt, Thank you for your feedback, I am very sorry that it took an extended period of time for bell service. It certainly is not typical of our hotel, we make every effort to have someone available at all times for luggage assistance, but occasionally when we are assisting another guest there may be a few minute waiting period... More 

Redding, United States
1 review
5 of 5 stars Reviewed 1 week ago

The room was very nice, with a king bed and space to spare. There could have been another easy chair, rather than a desk chair, straight-back chair and one easy chair. Clean and spacious, and quiet. The adversity came when the plumbing under the bathroom sink sprung a leak, which I discovered when my socks grew wet. A visit by... More 

Review collected in partnership with Hilton Hotels & Resorts

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Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Dorothy T, Thank you for sharing your recent experience in our hotel. I am so sorry you were inconvenienced during your visit but I appreciate your comments and recognizing the people that helped turn the situation around for you. Thank you for lovely review and the recommendation to other travelers. We hope to have you as our guest again... More 

Sacramento, United States
1 review
3 of 5 stars Reviewed 1 week ago

My room was placed next to the elevator which I could hear all night! The sound of it going up and down made my night almost sleepless. Don't stay in 101,201,301,401,501,601,701. My friend in another said the walls were like paper and she could hear everything going on around her.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear David A, Thank you for taking the time to review our hotel on Trip Advisor. I am sorry to hear that the location of your room was not to your liking. Although some guest prefer to be near an elevator, for others it can be undesirable. We appreciate your feedback and please do not hesitate to let us know... More 

Lodi, California
Top Contributor
132 reviews 132 reviews
42 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

One-night stay in December. Room was spacious and comfortable - although it took me while to figure out the heating-a/c was linked to putting your card in a slot. Guess I failed that test! Check-in was fast and friendly. Only negative is that the elevators seem to be a real bottleneck.

Was this review helpful? Yes
Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Paul C, Thank you for taking the time to review our hotel through Trip Advisor. I am happy to hear that you enjoyed your visit. I hope that you will join us again the next time you are in the Sacramento area. More 

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Additional Information about Hilton Sacramento Arden West

Address: 2200 Harvard St, Sacramento, CA 95815-3306
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Sacramento Arden West 3.5*
Number of rooms: 332
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Also Known As:
Hilton Sacramento Arden West Hotel Sacramento
Hilton Hotel Sacramento
Sacramento Hilton
Hotel Style:
#8 Family Hotel in Sacramento
#15 Romantic Hotel in Sacramento
#24 Business Hotel in Sacramento

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