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Hilton Sacramento Arden West

3.5 of 5
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2200 Harvard St, Sacramento, CA 95815-3306
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Hilton Sacramento Arden West
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Ranked #28 of 83 Hotels in Sacramento
A recent review
4 of 5 stars reviewed 4 days ago
142vernah San Francisco, CA
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486 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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  • All months
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  • Mar-May only
    (134)
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    (98)
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San Francisco, CA
1 review
4 of 5 stars Reviewed 4 days ago NEW

Had an issue upon arrival. Reserved two beds and was told that all they had avail was an handicap room with a king bed. Had three children with me and one bed would not surffice. Hotel clerk said the hotel was full and there were no rooms avail with two beds. Referred me to the manager who worked a miracle... More 

Review collected in partnership with Amoma.com

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear 142vermah, Thank you for sharing your recent experience with us through Trip Advisor. We are pleased to hear that we were able to accommodate your request and that you had a great nights rest. We hope you will join us again in the near future. More 

San Jose, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed for one night for a soccer tournament. Check in/out was easy. They were able to put most of team near each other which was nice. Room was very big, two beds, desk, big bathroom, quiet. The room was great. The price was awesome.

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Kris M, Thank you for your review on Trip Advisor. We are happy that we were able to accommodate your group and hope you will choose us again in the future. More 

Bentonville, Arkansas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel was nice but the staff was very friendly. I was a little alarmed when I saw ear plugs in my room when I arrived but noise wasn't bad at all. The only issue I had was my air conditioner wasn't working right when I arrived and I had to call for service. He did come right away and... More 

Was this review helpful? Yes
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Stephanie L, Thank you for sharing your experience with us. I apologize for the inconvenience you had with the air conditioner in your room. I know that must have been frustrating, I appreciate you giving us the chance to repair it for you and I am happy to hear that your overall experience was a great one. I hope... More 

redding, United States
1 review
2 of 5 stars Reviewed 1 week ago

A men's rugby team was out of control. The place smelled of pot. It was loud and kept me up most of the night. I had meetings the next day and I was exhausted. I reported it to the front desk, and nothing changed. They need security and after 11 pm should be quiet for the guests.

Review collected in partnership with Hilton Hotels & Resorts

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Shannon G, Thank you for your feedback on your recent visit. The safety and security of our guests is our number one priority. I apologize for the inconvenience you encountered, we do have security and we are diligent about making sure that we maintain a peaceful environment for all our guests. I am very sorry that we did not... More 

Fountain Valley, California
1 review
4 of 5 stars Reviewed 1 week ago

This is a very nice hotel. The staff is outstanding. Everyone was very friendly and helpful. They went out of their way to make sure we had everything we needed. It's a bit far from restaurants and shopping if you don't have a car, but they have a nice shuttle service. The only reason I didn't give it 5 stars... More 

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Adrisal2015, Thank you for taking the time to review us on Trip Advisor. We appreciate you choosing the Hilton Sacramento for your recent visit to the area. We hope you will join us again in the near future should your travels bring you back to the area. More 

Sacramento
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this hotel... i often run away in the same city to center myself and seek out quiet and solitude . This is my go-to spot! The rooms are always clean, the service is amazing and i love the staff!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Lisa J, Thank you so much for the wonderful review of the hotel as well as the staff. We pride ourselves on the service our team members provide to our guests. We look forward to welcoming you back. More 

pacifica, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very nice and clean hilton hotel. Conveniently located near Expo center and mall and freeway. We had a slight problem with the room, wet carpet due to air conditioning unit dripping, staff immediately took care of it and put us in another room. Very efficient.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Robert B, Thank you for completing a Trip Advisor review. We are happy to hear that you enjoyed your visit. We hope you will join us again in the near future. More 

Beloit, United States
1 review
5 of 5 stars Reviewed 1 week ago

Found the staff to be vary friendly and accommodating. They were able to meet all of our needs for special event and made our stay every pleasant. When we needed shuttle service they were able to provide it in a very timely matter.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear William W, Thank you for your excellent review on Trip Advisor. We are happy to hear that we were able to meet your needs and make your stay a great one. We hope you will join us again in the near future. More 

Fremont
1 review
5 of 5 stars Reviewed 3 weeks ago

Was there for two nights with my son during July 4th week. Location is good just a minute off freeway. The accommodation and service are great, food there was wonderful that my son insisted to have breakfast, lunch and dinner all there during our stay. Five stars.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear HH, Thank you for your 5 star review! We appreciate you taking the time to share your great experience with us. We hope you will join us again in the near future. More 

Covina, United States
Level Contributor
6 reviews
6 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

I stay here every two months due to business that organization selects, but would NEVER chose to stay here myself. Shampoo and Conditioners in room appear to be refilled, not new. Front desk and bar staff is unpredictable but never gracious and sincerely welcoming. Bell staff and restaurant waiters are great, but banquet food is always AWFUL. Location is terrible... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Kathleen C, Thank you so much for your feedback. We appreciate you taking the time to share your experiences with us. I can assure you that all guest rooms receive fresh amenities, they are never re-filled, and they are always new. Additionally, the partially used shampoos, conditioners and soaps are picked up by a company who recycles them. We... More 

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