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Hilton Sacramento Arden West

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2200 Harvard St, Sacramento, CA 95815-3306
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Hilton Sacramento Arden West
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Ranked #26 of 84 Hotels in Sacramento
A recent review
3 of 5 stars reviewed 1 week ago
190trav IN
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435 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Henderson, United States
Contributor
18 reviews 18 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I travel frequently and am a Diamond Hilton member. I reserved this property as I had a conference in downtown Sacramento and the hotel offered a $99/night rate which is excellent for a Hilton property. The hotel is located right off of the I-80 business route and access to downtown is quick and easy. The Arden Fair Mall is less... More 

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IN
Contributor
12 reviews 12 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Not a bad property- older with decent renovation, newer furniture. Staff friendly and welcoming. Was acknowledged at check in that I was Diamond, and that I had not stayed at the property before. Was provided with free internet code, but no room on concierge floor, no mention of access to concierge lounge or location, no mention of breakfast benefit. No... More 

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear 190trav, Thank you for taking the time to review us on Trip Advisor. As a Hilton Honors Diamond member you are a very valued guest. We make every attempt to upgrade based on availability, although this is not always possible. Regardless, we still offer benefits to our Diamond members even if we were unable to upgrade the room, and... More 

Anaheim, California
2 reviews
3 of 5 stars Reviewed 1 week ago

I got in a day early, on purpose. Found they had no day spa or salon. I would have had to go off premises. Their bell staff acted as concierge, and had very little clue about where such services were located in the area. Minor malfunction in the room was very swiftly fixed, and netted me a free trip to... More 

Was this review helpful? Yes
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear weasel02, Thank you for choosing the Hilton for your recent visit to Sacramento. I appreciate your feedback and will be working with our staff to be able to accommodate those inquires with confidence. I am glad to hear that your enjoyed the breakfast and thank you for your kind words about our staff. We hope that you will join... More 

San Ardo, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stay at this Hilton at least once a year for a conference. When we vacation we look for the Hilton name too. We can count on clean, quiet rooms and good food and excellent service. The lobby and rooms are very tastefully decorated.

Review collected in partnership with Hilton Hotels & Resorts

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Dorothy J E, Thank you for taking the time to review us on Trip Advisor. We appreciate your kind words and look forwarded to welcoming you back again next year! More 

pnjaban
Top Contributor
80 reviews 80 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

I was here for a convention. Everything was clean and in good repair, prompt service. The banquet food was ok at dinner, not my favorite at lunch. My only suggestion would be to have the coffee stand open all day; it closes at 11:30, leaving very few dining choices at off hours.

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Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear pnjaban, Thank you for your feedback. We truly appreciate that you took the time to share your experience with us through Trip Advisor. Although the coffee cart is only open in the morning, we always have a dining option and coffee available in one of our outlet throughout the day. We hope you will consider joining us again in... More 

Salem, OR, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was a modern, very clean, well-furnished and well-decorated hotel. Our room on the 9th floor was spacious, comfortable and quiet. Restaurant service for breakfast was prompt and attentive. Front desk and bell-staff were a pleasure to deal with. What a pity the hotel had a gated parking lot with an additional fee - kind of spoiled what was otherwise... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Richard A, Thank you for taking the time to share some comments about your great stay! We really appreciate the lovely review of our staff and hotel. I also can appreciate your opinion on the parking, although we do charge for parking we charge 50% less than most full service properties in the Sacramento area. We hope you have... More 

Chula Vista, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

eat before you get here. There is not much to do in the evenings in Sacramento especially if you do not have a car. Therefore the food at where you must have dinner or eat breakfast needs to be good. Not the case here. Bring snacks.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Bernice L, Thank you for your feedback about your recent visit. I am sorry to hear that you did not enjoy your dining experience. I will be sharing your comments with our team. I hope that you would consider joining us again in the future and giving us another opportunity to serve you. More 

Stockton, CA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff was very friendly and helpful. The rooms are very clean, quiet, and had everything I could need on a trip. Breakfast was very good and room service was good with very reasonable rates. I will definitely stay there again when spending the night in Sacramento.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Steven M, Thank you for your kind review on Trip Advisor. I am happy that you had a great visit with us. We hope you will join us again in the future. More 

Benicia, California
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel was the perfect location for my event at CalExpo. I was also happy it wasn't too far from downtown. It was clean, quiet, and the staff was very welcoming. The hotel bar was a great place to go for drinks and appetizers with friends before our event.

Was this review helpful? Yes
Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear kellyj2882015, Thank you for taking the time to share your feedback about your recent visit to the Hilton Sacramento. I am very happy to hear that your stay was a great one. We hope you will join us again in the near future. More 

Dublin, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed here over the weekend for an event at Cal Expo. The bar staff was very nice and efficient. Our rooms were VERY quiet, clean and comfortable. I would definitely recommend this hotel and would stay here again.

Was this review helpful? Yes
Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review

Dear Lauren M, Thank you for taking the time to review the Hilton Sacramento on Trip Advisor. I am glad to hear that you enjoyed your visit. We hope you will join us again in the future should your travels bring you back to the Sacramento area. More 

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