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Sacramento Inn & Suites

2.5 of 5 1401 Arden Way, Suite 1, Sacramento, CA 95815 (Formerly Clarion Inn)
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Sacramento Inn & Suites
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Sacramento Inn & Suites
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104 reviews from our community

Traveler rating
    15
    17
    22
    18
    32
See reviews for
18
13
9
44
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (104)
  • Mar-May only
    (24)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (12)
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1 review
1 of 5 stars Reviewed 4 days ago NEW

The room, carpet, bed sheets, pillow cases have stains. No hanger in closet, door lock is falling apart. This should be a 1 star rating hotel. Photos displayed by this hotel are deceiving. This photos must have been taken 10 to 15 yrs ago when it's newly built.

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1 review
5 of 5 stars Reviewed 2 weeks ago

We had a great experiences there. Everyone was nice, helpful, the room was clean n spacey. We had no problems there. Friendly staff and great management team. Fun environment for whole family. Wi fi works fine for us. Pretty quiet.

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Sacramento, California
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This week I have been attending classes at the Sacramento Inn and Suites.(They tell me at one time It was affiliated with Red Lion, but no longer). We were using a meeting room. The first day, there was no heat. Temp was 51 degrees. The teachers called for maintenance and someone came and adjusted the thermostat, which the teachers had... More 

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1 review
1 of 5 stars Reviewed November 8, 2014

They say they have free Wifi, but for the past 3 years it has not worked, so every year I have to pay extra to use wifi through my cell phone provider. The bed in my room was broken. The carpet had stains all over them. The bathroom was wonderful and clean. All the television channels are not clear and... More 

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California
Top Contributor
68 reviews 68 reviews
31 hotel reviews
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed September 24, 2014

Family members visiting stayed here as it was very convenient and branded as a Clarion Brand Hotel. Its location is easy access to freeway, large mall, and easy drive to downtown. Very basic hotel, rooms ok, clean and tidy. However at night extremely busy outside, loud visitors, and numerous cars coming and going. Seemed like a popular place for people... More 

Was this review helpful? Yes 2
Richmond, California, United States
1 review
3 of 5 stars Reviewed September 2, 2014

The customer service wasn't good, we called for extra towels to be delivered to the room and was told to come to the front desk and in addition, when the towels were eventually delivered it wasn't the number of towels that were requested. The complimentary breakfast was also garbage, cold and old.

Was this review helpful? Yes
Lisa M, General Manager at Sacramento Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. On behalf of the entire staff I would like to apologize for not exceeding your expectations during your stay. We have implemented some new guidelines at the front desk to help make sure that our guest gets the best service possible. We hope that you might give us another chance... More 

Colfax Ca
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 25, 2014 via mobile

I booked 24 hours in advance. When i arrived at 2pm the next day the young girl at the front desk was very rude and nasty i was told no rooms would be available until 5pm because the a/c wasnt working. I went out to the car an spoke to my husband an we both agreed it was even hotter... More 

Was this review helpful? Yes 6
Lisa M, General Manager at Sacramento Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. I would like to apologize for not exceeding your expectations during your stay. We have made some changes to our staff and the person in question is no longer working for us. I hope you might give us another chance in the future to provide you with superior service. Thank... More 

Redding, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 23, 2014

The set up is very strange as you check in at the Clairton next door. The front desk people were not very welcoming or friendly, but that might be because they work for the other hotel. IDK- the check in was weird... The pool and breakfast area are shared also. An hour before breakfast was over they ran out of... More 

Was this review helpful? Yes
Lisa M, General Manager at Sacramento Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. It’s great to here you enjoyed yourself during your stay. I have to agree it is a little strange checking inn in a different building but we are in the process of remodeling the hotel. Thank you again for your review and we look forward to serving you in the... More 

Chico, California
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 14, 2014

Myself and my two sons stayed here for 4 nights this week, during our annual stay in sacramento for California state fair. yes you read me correct . the minute my son got in the pool a man wearing filthy dirty shorts jumped in the pool and threw his dog in for a swim as well. Can I say NASTY!!!!... More 

Was this review helpful? Yes 4
Lisa M, General Manager at Sacramento Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. I have to apologize on behalf of the entire staff for the lack of service you received during your stay. I’m new to the property, and we have made some changes to the property, as well as adding some more maintenance staff and full time security to prevent unwanted visitors.... More 

Mooresburg, Tennessee
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 10, 2014

I was switched to 3 different rooms the night i stayed to get an air conditioner that would work, and the little snooty girl at the front desk kept telling me the power went off and needs time to reboot, what the heck, reboot an air conditioner???? anyway way gave them benefit of the dougtht stayed and ac never workeked,... More 

Was this review helpful? Yes 2
Lisa M, General Manager at Sacramento Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. I have to apologize on behalf of the entire staff for the lack of service you received during your stay. I’m new to the property, and we have made some changes in our staff as well. We have taken care of the ac issues you mentioned. I hope that you... More 

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Additional Information about Sacramento Inn & Suites

Address: 1401 Arden Way, Suite 1, Sacramento, CA 95815 (Formerly Clarion Inn)
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sacramento Inn & Suites 2.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Red Lion At Arden Village Hotel Sacramento
Red Lion Hotel Sacramento
Red Lion Sacramento

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