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All 84 Sacramento hotels

Crowne Plaza Sacramento

3.5 of 5 Hotel   |   5321 Date Avenue, Sacramento, CA 95841 (Formerly Holiday Inn Northeast Sacramento)
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Ranked #41 of 84 Hotels in Sacramento
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A recent review
3 of 5 stars reviewed 1 week ago
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109 reviews from our community

Traveler rating
    22
    51
    22
    9
    5
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24
13
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37
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed 1 week ago

Desk staff was attentive. room service food was better than food served in the restaurant even though they were made in the same kitchen, maybe different chefs as the food ordered was on separate days. pool is and will always be ice cold as it is not heated. hot tub was down one evening. both the pool and hot tub... More

Was this review helpful? Yes
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for taking the time to write about your stay. We're very sorry that the service you received was not as good on some days as it was on others. We would hope that you receive excellent service at all times. We are sharing your comments with all Department Managers to review with their staffs. Thank you for alerting... More

reno, nv
Top Contributor
73 reviews 73 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Needed a last minute stay in Sacramento and so glad we stayed here. The room was clean and the staff was great. The bed was comfy and even though we were next to the freeway we did not find the outside noise to be overly loud or disturbing.

Was this review helpful? Yes
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for the wonderful review. We're glad that you were pleasantly surprised and hope you'll choose to stay with again on your next trip. Thanks again. More

Senior Contributor
27 reviews 27 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was very clean. The gym even had a few weights. I will not return, it was way too loud. I traveled from the east coast and was not able to sleep for two nights because the highway went through the room... or at least that's how loud it was.

Was this review helpful? Yes
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for taking the time to write about your stay. We're very sorry that you were bothered by the freeway noise. If you ever do decide to try us again; please let us know and we'll do our best to give you a room as far away from the freeway as possible. Thanks again for staying with us. More

Beloit, Wisconsin
Top Contributor
56 reviews 56 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel looks updated and staff was friendly. We just wanted a hotel off the main Hwy there so we could get on and off easily. This was perfect. We were a little nervous when we say the signs everywhere saying they are not responsible for damage or theft to vehicles. Seemed excessive..lol. Thankfully nothing happened to our car. Anyway, our... More

Was this review helpful? Yes
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for taking the time to write about your stay. We're very glad that you liked the food in our Arbor Grille and enjoyed your room. We hope you'll choose to stay with us again on your next trip. Thanks again. More

Menlo Park, CA
Top Contributor
74 reviews 74 reviews
54 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed September 7, 2014

I am usually quite pleased with IHG hotels, but I had three problems with this one. First, we booked one of their "King Suites." (My wife and I like to book suites when we can, since our sleep schedules are sometimes erratic and it's nice to have a separate living room where one of us can read or use a... More

Was this review helpful? Yes 2
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for staying with us. We're very sorry that we did not have a suite away from the freeway available when you checked in. We appreciate your nice comments about our staff, but we are, of course, not happy that you were not served more promptly in the restaurant. We are sharing your comments with our Food & Beverage... More

Bakersfield, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2014

Just taking the time to Thank Everyone we encountered at the hotel! Carrie I believe from the front desk was very helpful and friendly!! Also Chris AKA CJ! was great! me and my boss were in town for a IHG training class in Auburn and decided we wanted to stay here instead and drive up. Roybn at the bar was... More

Was this review helpful? Yes 1
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for your kind words about our staff. We agree with you (although we're not sure about that raise). We hope you enjoyed the training in Auburn too. We'd love to have you back whenever you're coming to the Sacramento area. Thanks again. More

Top Contributor
56 reviews 56 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 16, 2014

Check in was quick, the room was standard size, nothing spectacular and a bit of a tired decor. Starbucks was very close by. For an overnight stay on business I had everything I needed. The location was next to a major highway and therefore easy access. Staff was friendly.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Sacramento, responded to this review

Dear Loana2005, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are pleased to know we were able to meet your needs during your stay. I have taken note and wish... More

Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 6, 2014

I was pleasantly surprised at the quality of the hotel, as I got it for a great price online (from one of those purchase-blind sites). The hotel has clearly been recently renovated on the interior, so while it's not much to look at from the outside, the inside is clean, modern and comfortable. The location worked for us as a... More

Was this review helpful? Yes 2
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for taking the time to write about your stay. We're glad that you were pleasantly surprised. We'd love to be your "pit-stop" anytime you're traveling through Sacramento. Thanks again. More

Atlanta, Georgia
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 5, 2014

Enjoyed the stay. Checked in super late and was met by the same smiling face that saved us from the La Quinta Inn last year. Room was clean for the most part. The towels were hit and miss and the sheets had small stains but didn't put a damper on the stay. One issue we had was the shower drain... More

Was this review helpful? Yes 2
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for staying with us. We're glad that you were happy with our staff, but we must apologize for the issues you encountered with your room. There is no excuse for the condition of the linens that you described. We're sharing your comments with our Executive Housekeeper for immediate attention. Thank you for helping us to improve. More

New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 3, 2014

In my stay in No-Call for 4 days the Crowne Plaza was a great hotel and fully met our needs. The room was clean/comfy king sized bed, very helpful staff and delicious food via room service. We did manage to take advantage of the pool area which kept us cool during hot days and the staff even delivered room service... More

Was this review helpful? Yes 1
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for your wonderful review. We're very glad that you enjoyed your stay and we look forward to having you stay with us again. More

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Additional Information about Crowne Plaza Sacramento

Address: 5321 Date Avenue, Sacramento, CA 95841 (Formerly Holiday Inn Northeast Sacramento)
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Sacramento 3.5*
Number of rooms: 230
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Also Known As:
Crowne Plaza Sacramento Hotel Sacramento
Holiday Inn Sacramento
Sacramento Holiday Inn

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