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Crowne Plaza Sacramento

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5321 Date Avenue, Sacramento, CA 95841 (Formerly Holiday Inn Northeast Sacramento)
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Crowne Plaza Sacramento
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140 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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hamilton
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Wow. Crown Plaza you need to take your name off this place. Don't let the front foyer fool you this place is beat up. Pictures missing of your walls and wall paper peeling. My 70s AC made the room either freezing cold or boiling hot. From reviews I knew not to pick the side facing the highway or the car... More 

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Winston Salem, North Carolina
Level Contributor
256 reviews
203 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I stayed at this property for one night while working in Sacramento in room 507 a double/double bedded room. This is an older property that has had few upgrades to stay current. The pictures on the Crowne Plaza website must have been taken YEARS ago and do not accurately convey the CURRENT condition of this property, which is disappointing. PRO's... More 

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Auburn, California
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

This isn't a bad place. It's old and rehab has been attempted and sometimes succeeds. This was a Holiday Inn a few years ago and was just ok back then. I was here for a conference and also one night. Conference rooms are nice-but freezing. Wear socks ladies! The ladies bathroom near the conference rooms is a sauna. They have... More 

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Austin, Texas
Level Contributor
94 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff are extremely professional and eager to help. Carrie assisted me at the front desk and CJ was the helpful valet. Room was very clean. The lobby restaurant has a bar and food was very good. Nice wine selection too. Business center in the main lobby had fast internet connection and I was able to finish some business quickly without... More 

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Portland, Oregon
Level Contributor
172 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Spent one night here while on a business trip. Arrived about 8:30PM. Wait for checkin was probably 5 - 10 minutes while the single front desk agent helped another guest. I was "upgraded" to a King room ... The room was slightly larger than a standard room. The walk from the lobby to the "tower" with the rooms is a... More 

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San Francisco, California
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

My boyfriend and i needed to stay 1 night in Sacramento and this hotel was reasonably priced compared to other hotels in the area. There were a few good highlights but were somewhat over shadowed by the bad. The hotel was located next to a busy highway and a noisy factory. During the day I could hear announcements being made... More 

Was this review helpful? Yes 1
Beaverton
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed June 23, 2015

This facility doesn’t meet the usual Crowne Plaza standards. The facility is a refurbished Holiday Inn, and it may be your best bet if you have to stay in the area, but it’s ordinary at best. The cosmetics of the refurbishment are nice, but the minuses below aren’t what you’ll find at a Crowne Plaza. PLUSES • Room was clean,... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Crowne Plaza Sacramento, responded to this review

Dear cpagal, Thank you for your review and for enumerating the good, the not so standard, and the opportunities to improve. We are delighted to read that the cleanliness of the room and facilities are up to your par and well liked our restaurant. Whilst we are pleased with the good comments, we truly value the negative comments as this... More 

London, United Kingdom
Level Contributor
63 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 2, 2015 via mobile

We came to Sacramento for a day and wanted a clean, practical but not run down accommodation at the lowest price possible . Booked on price line and ended up with this property. Got terrified after reading last few reviews thinking it is going to be a poor hotel. Well let's be factual here. Free parking, updated lobby with free... More 

Was this review helpful? Yes 2
Mission Viejo, California
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed May 27, 2015

I was sent to the hotel because another hotel I had a reservation at was over-booked and they arranged for me to stay at this Crowne Plaza hotel. I've stayed at other Crowne Plaza's and I had a feel for what this chain offers. The reservation made by the other hotel was not in place when I arrived at the... More 

Was this review helpful? Yes 3
pchand, Front Office Manager at Crowne Plaza Sacramento, responded to this review

Dear valued guests, The reservation was booked at Lions Gate hotel. You were located to our property by your travel agent. The paperwork that you showed is not valid to your location since it had another hotel's information. Your travel department didn't pre-pay for your reservation at our location that is why there was a delay because form of payment... More 

Clovis, California
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed May 26, 2015

Was a little over priced and should be ashamed of itself calling it a Crowne Plaza. Maybe a court jesters crown? The room had more loose screws than an insane asylum. Doors handles were loose when we went to use TV we had to turn it on and off to change channels and the closet door had to be pulled... More 

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pchand, Front Office Manager at Crowne Plaza Sacramento, responded to this review

Dear valued guests, Thank you for writing and we at IHG Hotels and resort greatly appreciate your feedback. I am sorry to hear that your stay at the hotel was not up to the standard. I would like to further discuss this matter. I can me reached at pchand@cpsac.com Looking forward to hear from you. Please accept my sincere apology... More 

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