We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 84 Sacramento hotels

Crowne Plaza Sacramento

3.5 of 5 Hotel   |   5321 Date Avenue, Sacramento, CA 95841 (Formerly Holiday Inn Northeast Sacramento)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Crowne Plaza Sacramento
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Crowne Plaza Sacramento to your Saves list
Ranked #45 of 84 Hotels in Sacramento
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 2 weeks ago
WCA54 Windsor, CA
Write a Review

115 reviews from our community

Traveler rating
    22
    52
    24
    12
    5
See reviews for
25
13
12
40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (115)
  • Mar-May only
    (28)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (25)
All months
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Although this hotel looks good on the surface, we found it to be VERY DIRTY. When we arrived, our sink was plugged; there were hair pins and raisins on the floor left over from a previous guest; and one of the coffee cups had dried coffee residue in it. The room my daughter was staying in had bugs in the... More 

Was this review helpful? Yes
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for telling us about your stay. The conditions you described are, of course, completely unacceptable. Your comments are being shared with both the Executive Housekeeper and Front Office Manager for their immediate attention. In addition; your comments will be the subject of a meeting of all department heads. This lack of service will not be tolerated. We appreciate... More 

Windsor, CA
Contributor
19 reviews 19 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed one night to attend a conference here. Very much a convention type hotel, with little charm. Yet the rooms were very modern and comfortable. Staff was very nice. Bar was good, restaurant just ok. Location is central, but nothing really within walking distance. Loud road and freeway if you do go walking. Overall great for the money. Very clean... More 

Was this review helpful? Yes
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for reviewing your stay with us. We're glad that you liked the room and the bar. We hope the noise from the freeway was not too much of a distraction. Thanks again. More 

Orange County
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Even after explaining the person at check in that I had a business presentation next morning and needed a quiet room, he gave me a room no. 318, facing the freeway. Very noisy at night. After complaining, I was shifted to room no. 333, which was much quieter and away from freeway. Avoid even number rooms as they face the... More 

Was this review helpful? Yes 1
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for taking the time to write about your stay. We're sorry that our Front Desk Agent did not pay enough attention to your request for a quiet room. We sincerely apologize. Your comments are being shared with the Front Office Manager to review with his staff. We appreciate your patience. Thank you for helping us to... More 

calhoun, GA
Top Contributor
115 reviews 115 reviews
60 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 5 weeks ago

While maybe not the nicest Crowne Plaza I've experienced, the location cannot be beaten. Right next to the freeway, yet very quiet. It could be nicer if the rooms were refreshed; however, not a deal breaker for me. If I need to be in this area, I'd visit again, but I did think it was a bit spendy for the... More 

Was this review helpful? Yes
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for taking the time to write about your stay. We're very happy that you would choose to stay with us again. We'll do our best to give you a room away from the freeway. More 

California, USA
Contributor
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 10, 2014

Travelling with family. Had reservations for TWO rooms with TWO beds each. Upon arrival, were told they were unable to accommodate both requests and had only ONE room and TWO beds and ONE room with King/rollaway. How do they expect 4 people to be even remotely comfortable in a King/Rollaway layout? Granted, reservations were made only a couple days in... More 

Was this review helpful? Yes
pchand, Manager at Crowne Plaza Sacramento, responded to this review

We're very sorry that we did not have two double rooms available for you. We had two large groups staying with us last weekend, along with several youth soccer teams. The groups had reserved all of our double rooms for well over a week in advance. We apologize that your request for two double rooms was mistakenly confirmed. Our whirlpool... More 

Yucca Valley
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 10, 2014

Exterior and lobby lead you to believe it is a nice stay. We were not favorably impressed. The room was old, furniture old. Someone had punched a hole in the bathroom door. Bathroom sink has one of those bowls that sit on top of the counter. It was way too high for my wife to access without standing on top... More 

Was this review helpful? Yes
pchand, Manager at Crowne Plaza Sacramento, responded to this review

We're very sorry that you were not happy with your stay. You are correct that you should have been told about all three elevators when you checked in. The alarm clock in your room should have been reset by the housekeeper. Your comments are being shared with our Front Desk Manager and our Executive Housekeeper to review with their staffs.... More 

1 review
3 of 5 stars Reviewed October 17, 2014

Desk staff was attentive. room service food was better than food served in the restaurant even though they were made in the same kitchen, maybe different chefs as the food ordered was on separate days. pool is and will always be ice cold as it is not heated. hot tub was down one evening. both the pool and hot tub... More 

Was this review helpful? Yes
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for taking the time to write about your stay. We're very sorry that the service you received was not as good on some days as it was on others. We would hope that you receive excellent service at all times. We are sharing your comments with all Department Managers to review with their staffs. Thank you for alerting... More 

reno, nv
Top Contributor
81 reviews 81 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 14, 2014

Needed a last minute stay in Sacramento and so glad we stayed here. The room was clean and the staff was great. The bed was comfy and even though we were next to the freeway we did not find the outside noise to be overly loud or disturbing.

Was this review helpful? Yes
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for the wonderful review. We're glad that you were pleasantly surprised and hope you'll choose to stay with again on your next trip. Thanks again. More 

Senior Contributor
27 reviews 27 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 13, 2014

The room was very clean. The gym even had a few weights. I will not return, it was way too loud. I traveled from the east coast and was not able to sleep for two nights because the highway went through the room... or at least that's how loud it was.

Was this review helpful? Yes
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for taking the time to write about your stay. We're very sorry that you were bothered by the freeway noise. If you ever do decide to try us again; please let us know and we'll do our best to give you a room as far away from the freeway as possible. Thanks again for staying with us. More 

Beloit, Wisconsin
Top Contributor
56 reviews 56 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 29, 2014

Hotel looks updated and staff was friendly. We just wanted a hotel off the main Hwy there so we could get on and off easily. This was perfect. We were a little nervous when we say the signs everywhere saying they are not responsible for damage or theft to vehicles. Seemed excessive..lol. Thankfully nothing happened to our car. Anyway, our... More 

Was this review helpful? Yes
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for taking the time to write about your stay. We're very glad that you liked the food in our Arbor Grille and enjoyed your room. We hope you'll choose to stay with us again on your next trip. Thanks again. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza Sacramento? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Sacramento

Address: 5321 Date Avenue, Sacramento, CA 95841 (Formerly Holiday Inn Northeast Sacramento)
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Sacramento 3.5*
Number of rooms: 230
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Priceline, Orbitz, Cheap Tickets, Agoda, Travelocity, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Crowne Plaza Sacramento reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Sacramento Hotel Sacramento
Holiday Inn Sacramento
Sacramento Holiday Inn
Hotel Style:
#3 Green Hotel in Sacramento
#7 Best Value Hotel in Sacramento

51 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (21)
Viewed
Room/suite (9)
Viewed
Bathroom (3)
Viewed
View from room (3)
Viewed
Pool/beach area (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay