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All 84 Sacramento hotels

Crowne Plaza Sacramento

3.5 of 5 Hotel   |   5321 Date Avenue, Sacramento, CA 95841 (Formerly Holiday Inn Northeast Sacramento)
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67%
Ranked #39 of 84 Hotels in Sacramento
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 2 weeks ago
MenloMichael Menlo Park, CA
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105 reviews from our community

Traveler rating
    22
    49
    20
    9
    5
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23
12
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36
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Menlo Park, CA
Top Contributor
74 reviews 74 reviews
54 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am usually quite pleased with IHG hotels, but I had three problems with this one. First, we booked one of their "King Suites." (My wife and I like to book suites when we can, since our sleep schedules are sometimes erratic and it's nice to have a separate living room where one of us can read or use a... More

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pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for staying with us. We're very sorry that we did not have a suite away from the freeway available when you checked in. We appreciate your nice comments about our staff, but we are, of course, not happy that you were not served more promptly in the restaurant. We are sharing your comments with our Food & Beverage... More

Bakersfield, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Just taking the time to Thank Everyone we encountered at the hotel! Carrie I believe from the front desk was very helpful and friendly!! Also Chris AKA CJ! was great! me and my boss were in town for a IHG training class in Auburn and decided we wanted to stay here instead and drive up. Roybn at the bar was... More

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pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for your kind words about our staff. We agree with you (although we're not sure about that raise). We hope you enjoyed the training in Auburn too. We'd love to have you back whenever you're coming to the Sacramento area. Thanks again. More

Top Contributor
57 reviews 57 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 16, 2014

Check in was quick, the room was standard size, nothing spectacular and a bit of a tired decor. Starbucks was very close by. For an overnight stay on business I had everything I needed. The location was next to a major highway and therefore easy access. Staff was friendly.

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IHGCare, Guest Relations Manager at Crowne Plaza Sacramento, responded to this review

Dear Loana2005, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are pleased to know we were able to meet your needs during your stay. I have taken note and wish... More

Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 6, 2014

I was pleasantly surprised at the quality of the hotel, as I got it for a great price online (from one of those purchase-blind sites). The hotel has clearly been recently renovated on the interior, so while it's not much to look at from the outside, the inside is clean, modern and comfortable. The location worked for us as a... More

Was this review helpful? Yes 1
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for taking the time to write about your stay. We're glad that you were pleasantly surprised. We'd love to be your "pit-stop" anytime you're traveling through Sacramento. Thanks again. More

Atlanta, Georgia
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 5, 2014

Enjoyed the stay. Checked in super late and was met by the same smiling face that saved us from the La Quinta Inn last year. Room was clean for the most part. The towels were hit and miss and the sheets had small stains but didn't put a damper on the stay. One issue we had was the shower drain... More

Was this review helpful? Yes 1
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for staying with us. We're glad that you were happy with our staff, but we must apologize for the issues you encountered with your room. There is no excuse for the condition of the linens that you described. We're sharing your comments with our Executive Housekeeper for immediate attention. Thank you for helping us to improve. More

New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 3, 2014

In my stay in No-Call for 4 days the Crowne Plaza was a great hotel and fully met our needs. The room was clean/comfy king sized bed, very helpful staff and delicious food via room service. We did manage to take advantage of the pool area which kept us cool during hot days and the staff even delivered room service... More

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pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for your wonderful review. We're very glad that you enjoyed your stay and we look forward to having you stay with us again. More

Sacramento
1 review
1 of 5 stars Reviewed August 1, 2014 via mobile

Was told we would be provided a roll away bed with our room. Once we arrived was told we could not have one due to the room being to small. Beds are small and management did not handle the situation. Very disappointed.

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pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for taking the time to tell us about your stay. We're very sorry about the lack of communication at the Front Desk. We appreciate your patience and are using your comments to review and improve our procedures. Thank you for helping us. More

San Diego, California
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 14, 2014

Stayed here after another hotel I was booked in had water problems (e.g. no water at all...). The other hotel sent us here and I was expecting something better. The hotel lobby looked nice but the trek to the elevator revealed the true story - very dated, musty, dark. My room was the smallest hotel room I have ever had,... More

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IHGCare, Guest Relations Manager at Crowne Plaza Sacramento, responded to this review

Dear jenjaye, Thank you for taking the time to post a review of our property. Please allow us to apologize for the issues you had with the room accommodations you received and the outside noise affected your stay negatively. We also apologize our Elevator did not live up to your expectations. Your feedback is very important to us as this... More

Grass Valley, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 12, 2014

My mom and I stayed here for one night because of my Surgery I was having at 5Am, and we though it would be so much easier to stay in a hotel overnight rather than waking up at 3am to get going and drive an hour down to the hospital. (Mercy san Juan- we live about an hour and 15... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Sacramento, responded to this review

Dear Funnybunny1428, Thank you for taking the time to post a review of our property. I am happy to hear you appreciate our friendly frond desk staff. However, please accept our sincerest apologies for the inconveniences you encountered during your stay and for the negative impression you had with the quality of the room you received and condition of the... More

Portland, Maine
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 7, 2014

I am a frequent business traveler and stay at Holiday Inns occasionally. I found the room prices to be very reasonable compared to other hotel chains in the area. I asked for a 2 PM check out and it was granted without any hesitation! The hotel has been recently renovated. The public areas are clean and attractive. My room was... More

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Additional Information about Crowne Plaza Sacramento

Address: 5321 Date Avenue, Sacramento, CA 95841 (Formerly Holiday Inn Northeast Sacramento)
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Sacramento 3.5*
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Also Known As:
Crowne Plaza Sacramento Hotel Sacramento
Holiday Inn Sacramento
Sacramento Holiday Inn

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