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All 85 Sacramento hotels

Crowne Plaza Sacramento

3.5 of 5 Hotel   |   5321 Date Avenue, Sacramento, CA 95841 (Formerly Holiday Inn Northeast Sacramento)
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67%
Ranked #42 of 85 hotels in Sacramento
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 5 days ago
Loana2005
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103 people have reviewed this hotel

Traveler rating
    21
    49
    19
    9
    5
See reviews for
23
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35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Top Contributor
53 reviews 53 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Check in was quick, the room was standard size, nothing spectacular and a bit of a tired decor. Starbucks was very close by. For an overnight stay on business I had everything I needed. The location was next to a major highway and therefore easy access. Staff was friendly.

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Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised at the quality of the hotel, as I got it for a great price online (from one of those purchase-blind sites). The hotel has clearly been recently renovated on the interior, so while it's not much to look at from the outside, the inside is clean, modern and comfortable. The location worked for us as a... More

Was this review helpful? Yes 1
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for taking the time to write about your stay. We're glad that you were pleasantly surprised. We'd love to be your "pit-stop" anytime you're traveling through Sacramento. Thanks again. More

Atlanta, Georgia
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Enjoyed the stay. Checked in super late and was met by the same smiling face that saved us from the La Quinta Inn last year. Room was clean for the most part. The towels were hit and miss and the sheets had small stains but didn't put a damper on the stay. One issue we had was the shower drain... More

Was this review helpful? Yes 1
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for staying with us. We're glad that you were happy with our staff, but we must apologize for the issues you encountered with your room. There is no excuse for the condition of the linens that you described. We're sharing your comments with our Executive Housekeeper for immediate attention. Thank you for helping us to improve. More

New York City, New York
1 review
4 of 5 stars Reviewed 2 weeks ago

In my stay in No-Call for 4 days the Crowne Plaza was a great hotel and fully met our needs. The room was clean/comfy king sized bed, very helpful staff and delicious food via room service. We did manage to take advantage of the pool area which kept us cool during hot days and the staff even delivered room service... More

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pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for your wonderful review. We're very glad that you enjoyed your stay and we look forward to having you stay with us again. More

Sacramento
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Was told we would be provided a roll away bed with our room. Once we arrived was told we could not have one due to the room being to small. Beds are small and management did not handle the situation. Very disappointed.

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pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for taking the time to tell us about your stay. We're very sorry about the lack of communication at the Front Desk. We appreciate your patience and are using your comments to review and improve our procedures. Thank you for helping us. More

San Diego, California
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 14, 2014

Stayed here after another hotel I was booked in had water problems (e.g. no water at all...). The other hotel sent us here and I was expecting something better. The hotel lobby looked nice but the trek to the elevator revealed the true story - very dated, musty, dark. My room was the smallest hotel room I have ever had,... More

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IHGCare, Guest Relations Manager at Crowne Plaza Sacramento, responded to this review

Dear jenjaye, Thank you for taking the time to post a review of our property. Please allow us to apologize for the issues you had with the room accommodations you received and the outside noise affected your stay negatively. We also apologize our Elevator did not live up to your expectations. Your feedback is very important to us as this... More

Grass Valley, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 12, 2014

My mom and I stayed here for one night because of my Surgery I was having at 5Am, and we though it would be so much easier to stay in a hotel overnight rather than waking up at 3am to get going and drive an hour down to the hospital. (Mercy san Juan- we live about an hour and 15... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Sacramento, responded to this review

Dear Funnybunny1428, Thank you for taking the time to post a review of our property. I am happy to hear you appreciate our friendly frond desk staff. However, please accept our sincerest apologies for the inconveniences you encountered during your stay and for the negative impression you had with the quality of the room you received and condition of the... More

Portland, Maine
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 7, 2014

I am a frequent business traveler and stay at Holiday Inns occasionally. I found the room prices to be very reasonable compared to other hotel chains in the area. I asked for a 2 PM check out and it was granted without any hesitation! The hotel has been recently renovated. The public areas are clean and attractive. My room was... More

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1 review
4 of 5 stars Reviewed June 28, 2014

The restaurant staff on the weekends are the absolute worse I have ever seen. I stay in a lot of IHG hotels and every time I'm here over the weekend they are slow and lazy. Had one table and two servers and still had to find the waiter and bartender for a drink.. I will be moving hotels if I... More

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Fresno, California, United States
Contributor
14 reviews 14 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 26, 2014

This was a one day Business trip and the accommodations were acceptable. Tub did not seem to be clean and the toilet did not flush with one flush. Furniture in the room was somewhat out dated but the bed was comfortable. They were kind enough to put us away from the freeway so that we could get some rest. Breakfast... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Sacramento, responded to this review

Dear Margo M, Thank you for your writing a candid review. We are pleased to read that you had a comfortable night's sleep during your recent business travel. On the other hand, it is regrettable that the cleanliness of the bathroom and the quality of the coffee served were a let down. We will certainly work on the points that... More

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Additional Information about Crowne Plaza Sacramento

Address: 5321 Date Avenue, Sacramento, CA 95841 (Formerly Holiday Inn Northeast Sacramento)
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Sacramento 3.5*
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Also Known As:
Crowne Plaza Sacramento Hotel Sacramento
Holiday Inn Sacramento
Sacramento Holiday Inn

55 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#3 Green Hotel in Sacramento #6 Best Value Hotel in Sacramento
Hotel Class
Official Description (provided by the hotel)
****The Hotel just finished multi-million dollar renovation*****Centrally located off I-80 and Madison Avenue, the Crowne Plaza Sacramento is situated between downtown Sacramento and Roseville. This Sacramento hotel is just 15 minutes from the Sacramento International Airport (SMF), and six miles from Cal Expo. The Crowne Plaza is a preferred hotel for McClellan Business Park travelers and those visiting the Natomas Business Park. Join us in our Arbor Grille© for fantastic California cuisine. Enjoy Arbor Grille for your favorite beverage and nightly drink specials. In-room dining is also available. Maintain your exercise regime in our workout room or visit California Family Fitness across the street at a special guest rate. Swim year round in our outdoor pool and relax in the whirlpool spa.Businesses near hotel: Northrup Grumman, Raytheon, Sears, Lowes, SBC, Hewlett Packard. Points of interest near hotel: Thunder Valley Casino, Sunrise Shopping Mall, Galleria Shopping Mall, Arden Faire Mall, American River College, Historic Old Sacramento, Cherry Island, Freedom Park, Maidu Park, Skatetown, Arco Arena, Sacramento State University. Recreation near hotel: Century movie theaters, Haggin Oaks Golf Courses, Scandia Miniature golf and batting cages, Mardi Gras Bowling Lanes, McClellan Aviation Museum, Discovery Museum Science & Space Center. Earn $25 of free gas daily reserve our Gasoline Packages today! ... more   less 
Number of rooms
230

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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