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Holiday Inn Sacramento-Capitol Plaza

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300 J Street, Sacramento, CA 95814
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1 room 1 guest
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Holiday Inn Sacramento-Capitol Plaza
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271 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
73 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

My stay in Sacramento was short and I am glad a picked this hotel. I checked trip advisor ratings for it and I was happy with my choice. The location is central with easy access to highway, office building downtown and short rides to restaurants. There is a Starbucks that opens at 5:30 in the mall right next to the... More 

Was this review helpful? Yes
Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Thank you for the review. Nice to hear you enjoyed your stay. Hope to see you back again. More 

Melbourne
Level Contributor
160 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed 1 week ago

On the positives the staff are good and the restaurant and bar are good value. Breakfast is good. It is close to Old Sacramento and the Train Museum and walking distance to the Capital Dome. There is a parking station and a Starbucks right next door. Sadly the hotel feels a bit tired and could do with some TLC. The... More 

Was this review helpful? Yes
Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Thank you for the review. I appreciate hearing your comments. It was nice to hear you enjoyed the location and the staff was accomodating. It is regretful you encountered noise issues but please do not hesitate to ask to be moved. Our goal is to make exceed your expectations. The hotel does have plans for remodel in the near future.... More 

Hitchin
Level Contributor
71 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a one night stay and was very pleased by the location of this hotel. After a long drive we could park the car and walk to both the Old Town and the Railway Museum. The rooms were clean but be careful the water provided was $3 not free as I would expect. The Wi-Fi was a little confusing... More 

Was this review helpful? Yes 1
Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Thank you for the review. I appreciate the time you took and it is always nice to hear you enjoyed our location. I hope to see you back again. More 

Los Angeles, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Holiday Inn is very conveniently located to Old Town Sacramento, lots of cool shops, trendy restaurants, candy/taffy stores, old west nostalgia, and the river front. Just a five minute walk and you are in the middle of the old west. The hotel itself is very clean and the beds and pillows are comfortable. Unfortunately the rooms have the old... More 

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Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

stuntchick007, Thank you for the review. I love hearing how much you enjoyed Old Sac. It is a fun place to go. I hope you return and enjoy again. More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This was a pretty terrible visit. Right after I checked into my room and was about to change, one of the cleaning staff opened the door without knocking. Needless to say I was quite surprised and asked her to leave. She was rude and told me she needed to put in a shower curtain, never apologizing for barging in on... More 

Was this review helpful? Yes 1
Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

LisaBobbi, Thank you for taking the time to review the hotel. It is regretfull that your stay was not more enjoyable. I apologize that the room attendant did not knock prior to entering your room. That is certainly not our standard. We are are non smoking hotel but we should have offered to move you when you spoke to the... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff was nice, Rooms are decent in size, Had iron and ironing board. Carpets are dirty no fridge or microwave. Breakfast was terrible. The other food on menu decent, nothing great Carnita tacos I would not recommend. The salads are decent. Great air conditioning. Outdoor pool nice towels provided,

Was this review helpful? Yes
Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Debbe W, Thank you for your comments. I appreciate hearing what we do well as well as what we can improve. Your comments will be reviewed with the team and used to improve our services. I hope your will consider us again in the future. More 

Providenciales
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms were a tad old, yet clean. There was a bit of a musty smell, maybe from the carpet? The windows were single glass and let through a lot of noise from the nearby highway. The location however was very convenient as you could just walk to old Sacramento in a few minutes. The staff was very friendly.

Was this review helpful? Yes
Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Sandra K, Thank you for the comments regarding your stay with us. We appreciate hearing from our customers. It was nice to hear that you liked our location and found us to be clean and friendly. We are due for a renovation next year to upgrade the facility. We hope to see you back again. More 

1 review
5 of 5 stars Reviewed July 23, 2015

Love this Hotel and the staff that work there. Very clean rooms with comfortable beds. Even during their busiest times there was a sense of teamwork. Everyone working together. I can't say enough about the food though: in the bar area, restaurant, and the buffets, way beyond my expectations. Delicious! 2minute walk to Old Sac. Great stay!!!

Was this review helpful? Yes
Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Thank you so much for taking the time to tell us about your most recent visit. I am glad to hear that you enjoyed your stay with us. I will definitely pass your comments along as our associates do pride themselves in supporting each other and working together as a team to make every guest experience a memorable one. We... More 

San Jose CA
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 20, 2015

I stayed here for business. The staff were all nice and helpful. The breakfasts were very good and the wait staff was very attentive. Only thing I would have liked, since I was there for almost a week, would have been a small refrigerator. Other than that..was a nice place to stay.

Was this review helpful? Yes
Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our team works very hard toward, so we value your feedback. We do have a small supply of refrigerators available upon request. If you are in town again please let the front desk know... More 

West Sacramento, California
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 18, 2015

The very best location to stay to enjoy all of the best of Sacramento. It is a nice hotel with all the amenities you would expect from a 4 star hotel. A great place to hang your hat while visiting Sacramento, especially now that the Golden 1 Center is going up within 100 yards of the hotel.

Was this review helpful? Yes
Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Thank you so much for your review of our hotel. We are very excited about the new developments near us as well. We are pleased to hear you enjoyed your stay with us, our team members take pride in making every guest experience memorable, so we value your feedback. We hope you will visit us again in the future. More 

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