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Holiday Inn Sacramento-Capitol Plaza

3.0 of 5 300 J Street, Sacramento, CA 95814
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Holiday Inn Sacramento-Capitol Plaza
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Holiday Inn Sacramento-Capitol Plaza
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225 reviews from our community

Traveler rating
    58
    94
    49
    12
    12
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37
44
15
91
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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sebastopol, ca
Top Contributor
282 reviews 282 reviews
102 hotel reviews
264 helpful votes 264 helpful votes
3 of 5 stars Reviewed yesterday NEW

Checked in Wednesday Night 1/21 and two women at the desk were wonderfully friendly and helpful. Loved our room decor, comfy beds, white sheets and covers. Nice big bathroom with 2 sinks and liberal amount of towels. Big TV. Good water pressure. Could use a couple more electrical outlets -- especially near beds. Also, was truly longing for windows that... More 

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Los Angeles, CA
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I had to come to Sacramento on business. This hotel is centrally located in Downtown, right off the freeway. It's a short drive to the Convention Center and the Capitol, and it's a short walk to Old Town Sacramento. My room was roomy and quiet. The front desk staff was very friendly and informative. I would definitely return here if... More 

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Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Thank you for the review on our hotel. We appreciate your time and it is always nice to hear when a guest has enjoyed their stay as well as our location. Hope to see ;you back again. More 

Bainbridge Island, Washington
Top Contributor
71 reviews 71 reviews
49 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed at this hotel a couple of dozen times over the past 4-5 years, but recent experience is leading me to seek other accommodations for future trips to Sac. They seem to be losing their focus on customer service. Two days ago, getting to my room at about 8:50 pm, hungry and tired, I called room service (open until... More 

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Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Thank you for taking time to review the hotel. We do take what our customers tell us seriously and we apologize that you had some frustrations during your recent visit. It does concerns us that you were unable to get room service prior to 9pm and weI will follow up with the Managers on Duty in the evening. Our WIFI... More 

Houston, Texas
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I often stay at the Holiday Inn Capitol Plaza with my work. They are always very nice. The bellmen that drive the vans to and from the airport are most always on time with no wait. Restaurant and bar personnel are friendly and efficient. Front desk is great also. I recently left my computer hot spot and backup battery as... More 

Was this review helpful? Yes 1
Seattle
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for a night during the week before Christmas. The front desk staff was friendly and helpful and the room was OK but the stay was kind of disappointing overall. First, when we arrived on our floor there were mini fridges and tea or coffee dispenser thingies sitting on the floor against the wall the whole length of... More 

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IHGCare, Guest Relations Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Dear paincakes, Thank you for taking the time to express your thoughts and concerns about our hotel. I am glad that you found our staff helpful. On the other hand, allow me to sincerely apologize for any inconvenience you may have experienced with some of our room amenities and services. Your comments are taken into serious account and we are... More 

Senior Contributor
23 reviews 23 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I thought we would splurge and go out to a new years party. First we needed a hotel near a good location. This hotel definently fits that criteria. Right next to old sacramento. We called and they offered a new years package for $340.00... The package included party favors, no host bar, hors d'oeuvres, elaborate buffet stations,... More 

Was this review helpful? Yes 2
Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Dear Davis775, I am so sorry your New Years was not the celebration you expected. I am also disappointed that the management team was not able to make it right for you. Please contact me at 916 446 0100 or saccp@jqh.com and I will make every effort to make it right for you. Hope to hear from you soon. More 

Ashland, Oregon
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 20, 2014

This is an easy hotel to get to from the freeway, and there is a large public parking lot right next door. So, you are between a freeway and a parking lot .. this does not make for a quiet situation, all the more so at present with extensive building work taking place one block away. None of this is... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Dear Geoff R, Thank you for your recent stay with us and for reviewing our property. I am happy that our location worked for you. However, it is regrettable that your stay was not 100% satisfactory due to the noise challenges. We appreciate your feedback as this is our best resource for improving guest services. Once again, thank you for... More 

West Kelowna, Canada
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 10, 2014

This was one of the best experiences I have ever had, the staff are exceptional. I have never seen employees go to the extent to ensure you are taken care of as this hotel staff. Everyone from the valet, (which we did not use) to the waitress at breakfast were incredible. When we spoke to the manager, he said "we... More 

Was this review helpful? Yes 1
Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Thank you for the nice comments regarding the team. We do try to ensure our guest have an enjoyable stay and love to hear when we achieve that goal. Hope to see you back soon. More 

Calif.
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 3, 2014

Convenient to Old Town, main shopping center and meeting locations. Check in was easy. Rooms clean and well equipped. Quiet Restaurant was terrific for breakfast. Staff engaging and knowledgeable and well trained in the art of food service. Could have tea bags in room in addition to the coffee.

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Worcester, MA
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 3, 2014

Pleasing rooms and welcoming staff. The food was outstanding -- especialy considering it's a Holiday Inn. The location is great, too - across the street from Old Sacramento and an easy walk to the Capitol and other attractions.

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Sacramento-Capitol Plaza

Address: 300 J Street, Sacramento, CA 95814
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Sacramento-Capitol Plaza 3*
Number of rooms: 362
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Also Known As:
Holiday Inn Sacramento-Capitol Plaza Hotel Sacramento
Sacramento Holiday Inn
Hotel Style:
#4 Green Hotel in Sacramento
#24 Business Hotel in Sacramento

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