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Holiday Inn Sacramento-Capitol Plaza

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300 J Street, Sacramento, CA 95814
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Holiday Inn Sacramento-Capitol Plaza
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Holiday Inn Sacramento-Capitol Plaza
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242 reviews from our community

Traveler rating
    61
    102
    53
    13
    13
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37
45
17
101
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reno, Nevada
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

While the hotel is a bit older, it is in a great Old Town location. The rooms are clean and fairly well kept. My room, sadly, smelled very strongly of cigarette smoke (which I am allergic to), so I did not appreciate that. I could not find a plug near the bed to plug my phone into and had to... More 

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Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Thank you for the review. We apologize that you had difficulty with the air quality. For future please contact the manager and we will make every effort to change your room and address the issue of the smell of smoke. We are a non smoking hotel. We hope to see you again. More 

Scottsdale, Arizona
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The assistant manager was most helpful with some personalized needs. The rooms were comfortable and clean. All the amenities were excellent. The bellmen were also willing to assist with some special needs.

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New Jersey
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

There has been no accessible internet over the course of my stay at the Sacramento Holiday Inn (4/7-4/10). Myself and several coworkers also staying on the same floor and the one below have called repeatedly over the past few days asking nicely for access. The staff, while cordial, has been wholly unresponsive and unable to adress the issue. It may... More 

Was this review helpful? Yes 2
Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Thank you for your review. We always appreciate hearing from our guest. We apologize you had difficulty with the WIFI. We are currently working on an upgrade that will improve the delivery of the service. We do hope to have you back again. More 

Sun City, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I would recommend this hotel to anyone with or with out kids. One small draw back is breakfast isn't free but there are a lot of options because the is a small mall right out the door with places to eat a movie theater and places to shop. The only bad thing was all the one way streets, I'm not... More 

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USA
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located 5 minutes from old town right next to a shopping mall and many restaurants. There is a bus right outside of the hotel that gets you to the airport for only $2 The front desk staff was very friendly and welcoming. The hotel offers free wifi but it was somewhat slow and sometimes difficult to get... More 

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Sanger, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is very conviently located near Old Town Sacramento. Just a short walk thru the tunnel. Hotel was very nice and clean. You do have to pay for parking and only a $2 difference between self park and valet so we did the valet. They are available 24 hrs. Restaurant served a good breakfast. Only downfall was the water in... More 

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IHGCare, Guest Relations Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Dear Victoria S, Thank you for taking the time to write your review following your recent stay. It is lovely to hear you found our location convenient and our hotel nice and clean. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our... More 

Visalia, California
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We just returned from a quick trip to old town. My husband and I spent one night at this hotel. Let me list the positive first. The desk clerks were very helpful and friendly. They allowed us to check in a bit early, which was great after a long trip. The room was fine, the bed comfortable and air conditioning... More 

Was this review helpful? Yes 1
Lizjqh, General Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Thank you for the review. We appreciate hearing back from our guest. I have reviewed your observations with the management team and will follow up on the items you listed as not so good. We do have security on property and we make every effort to ensure the safety of our guest. We hope you will return in the future. More 

Arlington, Texas
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a 3 day conference here for about 120 people. The hotel staff were very pleasant and helpful. Our meals that the hotel provided were top notch and received raves from a group that is not easy to please. We never ran out of coffee or food. We had a member of our group that had special meals needs... More 

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Auburn, Alabama
Top Contributor
80 reviews 80 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have been going to this hotel for over 10 years and I want to say it was back then that they had a major update of this hotel. Now dont get me wrong the rooms are nice and the beds comfy, but the road noise is high. This can be nullified if you run the AC/heater so that the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this review

Dear Ken M, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the internet service and fitness center. We will address these concerns. I assure you that the feedback of our hotel will be reviewed and most certainly forwarded to... More 

Fort Worth, Texas
Contributor
18 reviews 18 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for 4 days on a business meeting, and found this hotel to have standard accommodations, great service, and exceptional dining. I appreciated the quietness of this location, proximity to old town Sacramento, and the exceptional food. The service was great as well, which resulted in a 4 star rating. Bar served up some pretty good drinks, with... More 

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