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Expo Inn & Suites At Cal Expo

2.0 of 5 1413 Howe Avenue, Sacramento, CA 95825-3203 (Formerly Quality Inn & Suites At Cal Expo)
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Expo Inn & Suites At Cal Expo
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Expo Inn & Suites At Cal Expo
Expo Inn & Suites At Cal Expo
Expo Inn & Suites At Cal Expo
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57 reviews from our community

Traveler rating
    16
    21
    6
    3
    11
See reviews for
14
12
6
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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newton
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very good value. Close to Old town Sacramento and easy access to the highway. Nice breakfast. Room was quiet and clean. The location was very good. Convenient yet safe neighborhood. Very good value. Highly recommended.

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed October 9, 2014

Our experience at this hotel was wonderful. The staff were great. Always had a clean room and the front desk people were always willing to help. Chanel Jones was especially helpful. The food was always very good.

Was this review helpful? Yes
Modesto, California
Contributor
14 reviews 14 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 19, 2014

Didn't expect such a large room! Very clean, large, and nice. The tv is older, but really can't complain. It was so much nicer than expected. It was my birthday and the front desk clerk Venesha recommended all these places for me. THAT is customer service. She got me checked in and checked out the next day quickly, all with... More 

Was this review helpful? Yes
Lisa M, General Manager at Expo Inn & Suites At Cal Expo, responded to this review

Thank you so much for taking the time to review our hotel. We are glad you enjoyed your stay, and had a chance to take a dip in our refreshing pool. We hope to see you again in the future and Happy Birthday! More 

Reno, Nevada
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 7, 2014

Overall it was a nice stay. The hotel seemed to be having a few repair issues during our stay. Directly outside our room was a large hole in the ceiling with a fan blowing up into it. The hotel room was dated but comfortable. I was pleased with its size. The pool and hot tub were both nice and clean.... More 

Was this review helpful? Yes
Lisa M, General Manager at Expo Inn & Suites At Cal Expo, responded to this review

Thank you for taking the time to review our hotel. It’s great to hear you enjoyed your stay while with us in the Sacramento area. We have undergone some ownership changes and are in the process of updating some of the hotel. We look forward to serving you in the future. See you soon! More 

Springfield, Oregon
2 reviews
1 of 5 stars Reviewed September 2, 2014

I would never recommend this place to anyone.i made the resvervation one month ahead and I even call on my arrival date just to make sure they have my resvervation and the girl on the phone told me yes and she even said I can check in any time before 7am.we arrive at 2.30am and the person said he don't... More 

Was this review helpful? Yes
Lisa M, General Manager at Expo Inn & Suites At Cal Expo, responded to this review

Thank you for taking the time to review our hotel. On behalf of the entire staff I would like to apologize for not exceeding your expectations during your stay. We have recently undergone an ownership change, and we plan on making a lot of changes to the hotel including as you mentioned some training to our staff on policies and... More 

San Diego, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 26, 2014

Filthy, unclean (look behind the dresser and under the bed...ugh), carpet beetles, burrowing bugs tunneling through wood cabinets, bed bug infestations, the owner (cuts every corner he gets away with) doesn't use an exterminator at all! The pool is not maintained and hasn't been inspected in two years by the city and neither have their fire extinguishers -- it's a... More 

Was this review helpful? Yes 2
Lisa M, General Manager at Expo Inn & Suites At Cal Expo, responded to this review

Thank you for taking the time to review our hotel. On behalf of the entire staff I would like to apologize for not exceeding your expectations during your stay. We have recently undergone an ownership change, and we plan on making a lot of changes to the hotel. We have contracted with a pest control company, and we are no... More 

Niagara Falls, Canada
Top Contributor
57 reviews 57 reviews
44 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 15, 2014

I took a summer road trip that included 25 hotels so I am rating each hotel to pay it forward to others for helping me chose my hotels. I am a choice hotel Platinium member for years. This hotel rates a 'B'. 50%- 1/2 Black Feet (our term for unclean carpets that leave your feet soles blackened). nice grounds, nice... More 

Was this review helpful? Yes
Lisa M, General Manager at Expo Inn & Suites At Cal Expo, responded to this review

Thank you for taking the time to review our hotel. It’s great to hear you enjoyed your stay while with us in the Sacramento area. Thank you for the feedback on the carpets. We have had all carpets cleaned at the hotel in the last month so you should have any other issues when you come back in the future.... More 

Orange, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 2, 2014

Overall our stay was just adequate. We stayed in the section of the hotel with outdoor corridors. It was very dark at night. So dark that we felt a bit uneasy. We noticed several lights that were either burnt out or not turned on, including some in the stairway. Also, it appeared housekeeping was a little bit sloppy. The room... More 

Was this review helpful? Yes
Lisa M, General Manager at Expo Inn & Suites At Cal Expo, responded to this review

Thank you for taking the time to review our hotel. On behalf of the entire staff I would like to apologize for not exceeding your expectations during your stay. We have recently undergone an ownership change, and we plan on making a lot of changes to the hotel including as you mentioned some training to our staff on policies and... More 

West Pittston, Pennsylvania
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed June 30, 2014

Stains on the carpeting, massive amount of mildew growing behind the grout and dirty wet towels replaced on the rack until I insisted they be changed. When I asked about the towels the front desk staff did not even look up and acted as though I was not even there.

Was this review helpful? Yes 2
Lisa M, General Manager at Expo Inn & Suites At Cal Expo, responded to this review

Thank you for taking the time to review our hotel. On behalf of the entire staff I would like to apologize for not exceeding your expectations during your stay. We have recently undergone an ownership change, and we plan on making a lot of changes to the hotel. We hope that you might come in and take a look for... More 

maryland
Contributor
19 reviews 19 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 24, 2014

This is a property crying out for renovation. I am not an expert on the lodging market in Sacramento but I never in my life expected to shell out more than $100 per night to share a bathroom with cockroaches. This Quality Inn gave me that experience. My room was fairly clean but the furnishings and decor were old and... More 

Was this review helpful? Yes 4
Lisa M, General Manager at Expo Inn & Suites At Cal Expo, responded to this review

Thank you for taking the time to review our hotel. We do have an upgrade of the property going on but it will take a few months to complete. I hope you might give us another chance in the future to see the upgrades we have made. More 

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Additional Information about Expo Inn & Suites At Cal Expo

Address: 1413 Howe Avenue, Sacramento, CA 95825-3203 (Formerly Quality Inn & Suites At Cal Expo)
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $
Hotel Class:2 star — Expo Inn & Suites At Cal Expo 2*
Number of rooms: 123
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Also Known As:
Best Western Expo Hotel Sacramento
Best Western Sacramento
Sacramento Best Western

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