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BEST WESTERN PLUS Sutter House

Certificate of Excellence
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1100 H Street, Sacramento, CA 95814
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BEST WESTERN PLUS Sutter House
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BEST WESTERN PLUS Sutter House
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383 reviews from our community

Traveler rating
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    42
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73
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 4 days ago NEW

Excellent hotel in Downtown Sacramento. Close to everything, free parking and complimentary breakfast, fitness room and adjacent restaurant and lounge. I never stay anywhere else. Call early and book this fine hotel. Excellent value and Location.

Review collected in partnership with Best Western

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Monroeville, Pennsylvania
1 review
4 of 5 stars Reviewed 6 days ago NEW

The desk & breakfast staff were quite friendly & helpful. The rooms, grounds & amenities were also good. The location, just a short walk to the Convention Center & some good restaurants & tourist sights, was just what we needed.

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 1 week ago

The front desk clerks are friendly and so helpful. We walked into our room and were pleasantly surprised with the classy and clean decor. The room looked more expensive than it was! FREE internet worked great! And the FREE breakfast met all the criteria of everyone in our groups - biscuits, gravy, waffles, fruit, cereals, juices, coffee. We had a... More 

Review collected in partnership with Best Western

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Monterey Park, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel and adjoining restaurant is a great place to hold a conference. Yvette at the Best Western Sutter House is very caring and helpful. Ken at Blue Prynt is the the same. The breakfasts at the hotel are the kind where you pick up your food, but you can make waffles and have biscuits and gravy. The Blue Prynt... More 

Review collected in partnership with Best Western

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Los Angeles, CA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 1 week ago

It sounded like the light rail was running through my room all night and in the morning the person vomiting in the room next to mine might as well as have been in my room given the audibility. I am a good sleeper, if I was that miserable, I don't know how anyone can comfortably stay in the room. Supposedly... More 

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doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

I am so sorry you had an awful stay with us. We do have a few guest rooms that face the light rail and try to upgrade those guest that have reservations for that room type, however, the hotel was full and unfortunately we were unable to do so for you. We value your opinion and will use it as... More 

Window Rock, AZ, United States
1 review
5 of 5 stars Reviewed 1 week ago

Thank you and I am glad that I chose this hotel to stay during my meetings. I needed somewhere close, within walking distance and often times, I am unsure about the safety and condition of a hotel "downtown." The Sutter House was a great place and was very safe.

Review collected in partnership with Best Western

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Los Angeles, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I got a great deal and was pleasantly surprised on how nice & clean the hotel was. The staff was friendly and efficient. It was a bonus to have breakfast for free! I was here for 4 days for a convention, so this was only a short walk to the convention center. It was worth staying here vs. the higher... More 

Review collected in partnership with Best Western

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Oakland, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is my second time staying at the Best Western for a business trip. I've been more than satisfied every time. Doris Gray, the manager, has worked with my group a number of times and we've always had a great experience booking this hotel for a large group. We're a pretty lean nonprofit and she's nothing but patient and considerate... More 

Review collected in partnership with Best Western

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doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Thank you so much for taking the time to write a review, we know how valuable your time is and appreciate you doing so. We love having your group stay with us and look forward to next year! More 

Senior Contributor
23 reviews 23 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed one night. Excellent location - with walking distance of Historic Sacramento museums. However, the we rate the hotel as average for its property and food. The buidling is somewhat dated and frumpy, and the breakfast food offerring was standard. The staff at the desk were friendly and efficient. Typical for a Best Western.

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doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Thank you for your review, we value your opinion and appreciate the opportunity to to serve. We hope the next time your travels bring you back to Sacramento, that you will stay with us! More 

1 review
5 of 5 stars Reviewed 3 weeks ago

A great friendly, helpful hotel within easy walking distance of the Capitol, many Govt. offices, and downtown. Good restaurants near-by. Especially recommend the Thai restaurant on 12th. Nice pool and easy parking.

Review collected in partnership with Best Western

Was this review helpful? Yes
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