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All 84 Sacramento hotels

BEST WESTERN PLUS Sutter House

2.5 of 5 Motel   |   1100 H Street, Sacramento, CA 95814
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Ranked #16 of 84 hotels in Sacramento
A recent review
4 of 5 stars reviewed 6 days ago
Mary S Modesto, United States
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227 people have reviewed this hotel

Traveler rating
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    34
    11
    9
See reviews for
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75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Modesto, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Had a nice room right off the pool. Excellent greeting on check-in. Clean and pleasant room. Breakfast was better than expected with a good variety of hot and cold items. Location downtown area close to arena and airport. If you are an early riser and plan to stay more than 1 day - bring your own coffee! Breakfast room doesn't... More

Review collected in partnership with Best Western

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California
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We recently stayed here for the second time and would return without hesitation! We were in town for a family wedding and traveling with my 85 year old mother in law. Not only did they accommodate us in giving us rooms side by side, they also allowed us to check in a little early as we had arrived a bit... More

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Chula Vista, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel was very nice. The staff is extremely friendly and the rooms are very nice and clean. Looked like they have been remodeled recently. The outside is rather simple, but the rooms are very nice.

Review collected in partnership with Best Western

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Riverside
1 review
5 of 5 stars Reviewed 1 week ago

Great value, walking distance to most everything in downtown Sacramento. This hotel has recently updated their decor and added small in-room microwaves and refrigerators. Updated pool area with new furniture and plants and tiles. Beds are very comfortable with lots of pillows. One side of the hotel is a bit noisier due to the trolley that runs late, but other... More

Review collected in partnership with Best Western

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doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Dear Traveler, We are so happy that you enjoyed your stay with us, and hope that you will return and enjoy our courtyard swimming pool and new fitness center! Have a great weekend! More

1 review
5 of 5 stars Reviewed 1 week ago

The Best Western Sutter House is a great value. It is comfortable, clean, and in a good location. The staff is very friendly and helpful. I will definitely stay there again the next time I am in Sacramento.

Review collected in partnership with Best Western

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doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Dear Traveler, Thank you for your nice review, we look forward to welcoming you back to the Best Western Plus Sutter House! Have a great weekend! More

1 review
5 of 5 stars Reviewed 2 weeks ago

located 3 blocks away from the State Capital, the hotel is nice and clean. The stairs layout may be a little weird. Light sleepers may be challenged to sleep with the city train sound. The pool was clean and quite deep, which is nice if you want to do laps. The gym has machines - no free weights.

Review collected in partnership with Best Western

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doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Dear Traveler, Thank you so much for taking the time to post on TripAdvisor, we truly appreciate your feedback and hope that the next time you are in Sacramento that you will stay with us! More

Saint Louis, Missouri
Contributor
14 reviews 14 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I’m on a mission to visit all 50 state capital buildings, hence our stay in Sacramento. Again Best Western is a hotel chain whose quality and level varies greatly. This was seemly a delightful place to stay. Our room was clean and large. The bathroom was a bit skimpy on space for two travelers trying to get ready at the... More

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doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Thank you so much for your kind review, we truly appreciate you taking the time and hope to see you again soon. Doris Gray More

Willits, California
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

In the middle of the night we had a major water leak coming from the ceiling in the bathroom which completely soaked all of our clothes and every towel we had in the room. When I called front desk to notify them the man said not to worry about it that it was not a big deal and just leaking... More

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doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

I am truly sorry for your experience, after having spoken with you on the phone, our maintenance engineer returned to the room and removed all of the ceiling panels in the bathroom to see if he could locate where the leak was coming from. They also ran the water in the tub and sink in the rooms above the one... More

California
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was in town for a conference, and while most of my other colleagues stayed at the "fancier" hotels in town, I had a better room, a fridge, a microwave, breakfast, free parking, convenient check in/check-out (no lines), and my room was even ready right when I got into town (noon). (My friends at the Sheraton had to wait until... More

Review collected in partnership with Best Western

Was this review helpful? Yes
doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Dear Traveler, We truly appreciate you taking the time to review us and hope that the next time you travel to Sacramento you will stay with us. Regards, Doris Gray More

San Leandro, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Free parking, free internet, pool, free breakfast and a extremely pleasant staff, day and night. The price is great and the rooms are very comfortable. Any time that I am going to have to spend a night in Sacramento, this is the only place that I stay, unless they are booked, which happens a lot because they are wonderful.

Review collected in partnership with Best Western

Was this review helpful? Yes
doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review

Dear Traveler, Thank you so much for your kind review, we truly appreciate it! Hope to see you again soon, Regards Doris Gray More

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Additional Information about BEST WESTERN PLUS Sutter House

Also Known As:
Best Western Sutter House Hotel Sacramento
Best Western Sutter House Hotel
Best Western Sutter Hotel
Best Western Sacramento
Sacramento Best Western
Address: 1100 H Street, Sacramento, CA 95814
Phone Number:
Location: United States > California > Sacramento
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Sacramento
#13 Business Hotel in Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Sutter House 2.5*
Reservation Options:
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