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All 86 Sacramento hotels

BEST WESTERN PLUS Sutter House

2.5 of 5
1100 H Street, Sacramento, CA 95814
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Ranked #28 of 86 hotels in Sacramento
Most recent review
4 of 5 stars Reviewed June 15, 2013
GoonGloop Stuttgart, Germany
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130 reviews from our community

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Traveler rating
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Stuttgart, Germany
Top Contributor
112 reviews 112 reviews
8 hotel reviews
Reviews in 50 cities Reviews in 50 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 15, 2013 NEW

Family of three with a Priceline reservation. Went up to Sacramento for a show and booked to minimize cost and had low expectations. With that very pleasantly surprised by the appearance of the property and down right shocked by the friendly service. Rooms and pool are all on the second level and it was a very well maintained hotel. The... More

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San Jose, California
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 15, 2013 NEW

Absolutely the worst beds in memory. Get a grip this should not be a Best Western Plus. The location is great for convention center and Dtate Calendar but I would not stay here again. I have come to expect Best Western rating to mean something. Nobody sleeping in this room could have thought they got a good deal. If the... More

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doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review
June 17, 2013

Thank you for your review, however, I am surprised that you did not like our beds, we get so many compliments for them being so comfortable. I would really appreciate you e-mailing me with the room number that you stayed in so we can see if the mattress needs to be returned and replaced. We truly appreciate your feedback and... More

Rockville, Maryland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 11, 2013

My family stayed at this hotel for a graduation this past May. Rooms were clean and very pretty. Hotel is 50's style around the poolside, but in a modern way. Very quaint and cozy. Staff is extremely friendly and helpful. The only reason for the 4 instead of 5 stars is my parents sink was clogged almost the whole time.... More

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Morden, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 9, 2013

We stayed here as a stop gap between Yosemite, the staff were very helpful and on leaving for Yosemite allowed us to leave our big suitcases there for the 2 days we were in Yosemite wich was a big help. The room was nicer than expected, seemed perfectly clean, breakfast was fine, basic but served a purpose. It was a... More

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San Francisco, California
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 27, 2013

To be fair, the hotel got very nice decor and a good-looking swimming pool. The staff were also very nice and friendly. Physical location wise, it was close to restaurants and the Sacramento Convention Center was only ten minutes away. Unfortunately, the hotel was located next to a monorail station which operates til very late at night. My room was... More

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Berkeley, CA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2013

The staff were very helpful and allowed me to park in the lot for the day before I actually checked in - and they let me check in 3 hours early as well! Well-located for capitol business and walkable to good restaurants as well as many of the state buildings. All facilities very clean and looking new. I don't go... More

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Juneau, Alaska
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 25, 2013

Why five stars? I completely enjoyed my stay at Sutter House. The staff, from front desk to house cleaning, could not have been more gracious and helpful. I'm not comfortable in a hotel where 90% of people staying there are in coats and ties, and the rest are wearing Polo shirts. I prefer a more casual, friendly atmosphere. That said,... More

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Oakland, CA
Top Contributor
77 reviews 77 reviews
25 hotel reviews
Reviews in 34 cities Reviews in 34 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 17, 2013

Friendly, helpful & professional staff. Room ready early - oversized 2 queen, with good toiletries. View of pool from second floor and very quiet. Good breakfast inc. yogurt and oatmeal. TV choices slim.Free wifi.

Review collected in partnership with Best Western

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doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review
May 20, 2013

Thank you so much for your review, we turly appreicate you taking the time. Hope to see you again in the future. Doris More

Los Angeles
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 18, 2013

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doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review
April 19, 2013

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San Clemente, California
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 17, 2013

The hotel is close to the capital. My room was newly decorated and looked and smelled clean. The pool area was clean. The staff was very helpful and friendly. The area around the hotel gets a little scary at night, don't walk back to the hotel, take a cab. The breakfast was ok for a breakfast on the run.

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doris1974, General Manager at BEST WESTERN PLUS Sutter House, responded to this review
April 19, 2013

Thank you so much for taking the time to review our hotel, and we hope that you will stay with us the next time you are in Sacramento. More

 
 
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Additional Information about BEST WESTERN PLUS Sutter House

Also Known As:
Best Western Sutter House Hotel Sacramento
Best Western Sutter House Hotel
Best Western Sutter Hotel
Best Western Sacramento
Sacramento Best Western
Address: 1100 H Street, Sacramento, CA 95814
Phone Number:
Region: United States > California > Sacramento
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#24 Business Hotels in Sacramento
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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