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BEST WESTERN Sandman Motel

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236 Jibboom Street, Sacramento, CA 95814
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1 room 1 guest
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BEST WESTERN Sandman Motel
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481 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN Sandman Motel
See the most recent reviews
Lexington, Georgia
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 15, 2015

I thoroughly enjoy staying here when I'm in town. The hotel is centrally located within a short walk of Old Sacramento, the downtown area, and Ralley Field (a bit long, but walkable). The property has a private secured gate that leads to the bike way that runs along the levee on the Sacramento River. I've walked downtown to the Crest... More 

Was this review helpful? Yes 2
Dean I, Guest Relations Manager at BEST WESTERN Sandman Motel, responded to this review

We enjoyed reading your five star review of our hotel and services. I am glad that you enjoyed the value and the convenient location of our hotel! We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again! More 

Goleta
Level Contributor
95 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed May 12, 2015

There is a lovely river walk right behind the hotel. This is a great value and location for the average Joe traveler. I saw many traveling families enjoying the pool. There were also construction crews and equipment staying at this hotel. My room was clean and updated. There is a hotel airport shuttle. I have stayed her several times and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Dean I, Guest Relations Manager at BEST WESTERN Sandman Motel, responded to this review

I am glad that you enjoyed the value and the convenient location of our hotel! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout your many stays. Thank you so much for your loyalty and... More 

Auburn, Washington
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 11, 2015 via mobile

We stayed one night at the Sandman on our way home. The place was clean and comfortable. Would recommend one of the rooms on the side of the Sacramento River. It was nice and quiet. The other rooms are probably pretty noisy with the freeway right there. The bathroom looked recently redone and I loved the shower. I don't usually... More 

Was this review helpful? Yes
Dean I, Guest Relations Manager at BEST WESTERN Sandman Motel, responded to this review

We are so sorry if our beds weren’t able to give you the best comfort that you expect and we will definitely work on improving it. We are so glad that you liked our recently renovated showers and our breakfast choices. We would love to have you back and we hope to see you soon. Thank you so much for... More 

Los Angeles, California
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 8, 2015

While here on Business I wanted to discover what Sacramento has to offer in my spare time. I started with a room on the river with its own-gated entrance to the river walk/ bike path. This path leads to the Railroad museum located in Old Town Sacramento with excellent eateries, ice cream parlors and nick knack shops for all. If... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Dean I, Guest Relations Manager at BEST WESTERN Sandman Motel, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. I am glad that you enjoyed the convenient location of our hotel to Old Town Sacramento, excellent eateries, ice cream parlors, and nick knack shops. We seek to give each guest a very comfortable, convenient, and accommodating experience and we are thrilled to... More 

Oakdale, United States
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 6, 2015

Older hotel but very clean. Great location - by american river and old sacramento. Good value for what you get. Definitely will be back to this location soon. Gated key entrance to the American River which is great for a nice walk.

Was this review helpful? Yes
Dean I, Guest Relations Manager at BEST WESTERN Sandman Motel, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness. I am glad that you enjoyed the value and the convenient location of our hotel to American River and Old Sacramento. Thank you for sharing this review. More 

seattle
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 4, 2015

On the positive side- this place permits dogs, has easy access to the river walk and is reasonably priced. On the negative side, we heard every step of the people above us, the stairs to the walking trail are unevenly spaced, unmarked and somewhat treacherous and the pet area is a small overgrown planter. The breakfast is typical, without anything... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Dean I, Guest Relations Manager at BEST WESTERN Sandman Motel, responded to this review

We are thrilled to hear that you enjoyed our pet-friendly atmosphere and hospitality. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next... More 

Tucson, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 3, 2015

This hotel was very accommodating during a hard time for my family and I. They went out of there way to help coordinate people coming and going while we were helping my father who was in the hospital. They rooms are clean and the breakfast was nice. The location is right on the river so it is great for active... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Dean I, Guest Relations Manager at BEST WESTERN Sandman Motel, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality, convenience, and cleanliness of our guest rooms. Thank... More 

Livermore, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 3, 2015

Check in was speedy, front desk clerk (Richard), was VERY professional, polite, courteous & knowledgeable. Check in was less than 5 minutes, was fantastic! Our room was well kept, clean, & comfortable. Breakfast was also fantastic, rooms were clean, well kept and food stuff very well stocked. Everything was fresh, piping hot & plentiful. The pool & hot tub were... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Dean I, Guest Relations Manager at BEST WESTERN Sandman Motel, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as professional, polite, courteous, and knowledgeable. It is so rewarding to hear that we were able to provide a comfortable, clean, and convenient experience. It means a lot to hear from guests who are satisfied with all of our... More 

Carson City, Nevada
1 review
4 of 5 stars Reviewed May 3, 2015

My boyfriend, father, and I were in Sacramento this last week and found this hotel. We stayed in rooms 112 and 113. The rooms were very nice, clean, and quiet. Our rooms were big and had a little fenced off back patio area where we spent most of the night. The rooms had a fridge microwave combo which was very... More 

Was this review helpful? Yes
Dean I, Guest Relations Manager at BEST WESTERN Sandman Motel, responded to this review

I am happy to learn that you enjoyed the service and the amenities of our hotel such as our big rooms with fridge and microwave. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. I do apologize for the inconvenience that you encountered, though I'm very glad that... More 

Paradise, CA
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 3, 2015

Our room was very large (probably 450 sq. ft.) and was immaculate! The bed was very comfortable. They offered a nice breakfast also. We will most definitely stay here again. I will again request a room towards the back; it was very quiet.

Review collected in partnership with Best Western

Was this review helpful? Yes
Dean I, Guest Relations Manager at BEST WESTERN Sandman Motel, responded to this review

It means a lot to us that you've taken the time to share this positive experience at our hotel. Thank you so much for your compliments to our breakfast options and service. We are glad your stay was comfortable and we look forward to your next visit! More 

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