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BEST WESTERN Sandman Motel

2.0 of 5 236 Jibboom Street, Sacramento, CA 95814
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Certificate of Excellence 2014
BEST WESTERN Sandman Motel
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BEST WESTERN Sandman Motel
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361 reviews from our community

Traveler rating
    120
    163
    46
    21
    11
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103
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86
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Eureka, California
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I travel to Sacramento 4 times a year for business. I always stay at the BW Sandman. I spend an entire day of my stay intensely working in my room. The rooms are quiet enough and pleasant enough to do that without interruption. The staff, the entire staff, is top notch. Recently, hot, cooked eggs and sausage have been added... More 

Was this review helpful? Yes
Turlock, California
Top Contributor
119 reviews 119 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed for a comic convention. We are Best western members so we always choose to stay at one. This is an older hotel. Room was clean but not very modern. It was nothing special but a fine place to stay for what we paid and where it was located. I do recommend don't eat at the... More 

Was this review helpful? Yes
Aptos, CA, United States
1 review
2 of 5 stars Reviewed 1 week ago

Run down hotel overall but nice room. Pleasant helpful staff, clean, decent room. But the entire exterior plus breakfast room and gym are incredibly outdated, tired, and needs to be completely remodeled.

Review collected in partnership with Best Western

Was this review helpful? Yes
eureka, United States
1 review
3 of 5 stars Reviewed 1 week ago

Good value. The motel is close to downtown, but may be a bit hard to find. There is a Mexican eatery on the property.. The free breakfast was excellent with waffles. I have stayed in the past with my dog. It is Pet friendly, and has a dog walk area. It is reasonably Quiet. I found the bed comfortable, and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Pleasanton, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Front desk clerk polite but not well trained. Party outside my room from about 2 AM to 4 AM. I almost called police, but thought hotel management would handle. Evidently they don't have security. For a location in a city, there should be security at least at night. Continental breakfast wasn't. They were out of several items. I don't have... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Dean I, Manager at BEST WESTERN Sandman Motel, responded to this review

It is disheartening to learn that you were not impressed with our accommodations, amenities, and services. I deeply regret to hear of this happening in our hotel, and I hope that things ultimately worked out for you. We are addressing our security procedures and policies to improve upon the guest experience in the future. I am sorry for any rudeness... More 

Bloomfield
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Booked this room for quick access to the airport for an early morning flight. Website lists there is a airport shuttle, what it doesn't say is that it is only available during certain hours. Racked up an additional $40 in shuttle fees. The La Quinta Inn next door has much better shuttle hours. Should have gone elsewhere when the website... More 

Was this review helpful? Yes 2
Dean I, Manager at BEST WESTERN Sandman Motel, responded to this review

Thank you for your review and letting us know about your recent experience at our hotel. I do want you to know that we take guest comments very seriously and that all of the issues you've brought to our attention are being promptly addressed, including the shuttle service options. I do thank you for bringing this matter to our attention... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Walking distance to Old Sac. and the river. Nice clean rooms and a hearty breakfast. Very helpful staff. Microwave oven and a refrigerator in the room with coffee maker, iron and ironing board( didn't know they had those any more) and a hairdryer.

Review collected in partnership with Best Western

Was this review helpful? Yes
Dean I, Manager at BEST WESTERN Sandman Motel, responded to this review

I am so glad to hear from you and to discover that you enjoyed your stay with us so much. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We're glad you had a great time with us and we look forward to your next visit. More 

Lethbridge, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel online, and when I first drove up I thought I had made a mistake. It is a two story, outside-door type building and so it looks like a cheaper "motel" style. Check-in was friendly and prompt, and when I got into my King room, I was surprised. Lots of space, choice of pillow types, all the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Dean I, Manager at BEST WESTERN Sandman Motel, responded to this review

Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. We hope to impress you again during your next visit and we thank you... More 

Santa Maria, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff was wonderful, love the location along the river with river trail access. Also close to down town and Old Town and I-5 Freeway. Comfortable beds, extra large mini refrigerators. Quiet area for in town and nicely priced. I would stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Dean I, Manager at BEST WESTERN Sandman Motel, responded to this review

We greatly appreciate that you've taken the time to tell us what a wonderful impression our staff made with their efforts to make you feel comfortable. It is great to hear of how you enjoyed the value and the convenient location of our hotel. Thank you for your kind comments and 5 star rating! More 

Miami, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stay in hotels 7 nights a week and this is by far the worst hotel yet as specially for a Best Western. I would like to say the initial experience was ok but the longer I stayed there the more I didn't like it there.There is limited truck parking available and according to their app there is ample parking.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Dean I, Manager at BEST WESTERN Sandman Motel, responded to this review

I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. Your comments help us to see where... More 

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Additional Information about BEST WESTERN Sandman Motel

Address: 236 Jibboom Street, Sacramento, CA 95814
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Sandman Motel 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Best Western Sandman Hotel Sacramento
Best Western Sacramento
Sacramento Best Western
Hotel Style:
#7 Best Value Hotel in Sacramento
#10 Family Hotel in Sacramento
#11 Romantic Hotel in Sacramento
#15 Business Hotel in Sacramento

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