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Staybridge Suites Sacramento Natomas

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140 Promenade Circle, Sacramento, CA 95834
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Staybridge Suites Sacramento Natomas
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129 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Porterville, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We stayed in Suite #100 June 26-29, 2015. The first thing we noticed is that it did not resemble the photos of the rooms shown on Staybridge's website. The suite was considerably smaller. The carpet was filthy as well as the chairs and sofa. The splash guard on the garbage disposal was worn out and kept falling into the garbage... More 

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Sacramento, California
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here 10 nights while the wood floors were being replaced in my home. I was on the top floor and my queen suite was totally quiet. I never heard another person the whole time. I did not use the kitchen facilities, other than the refrigerator for some fruit, but it would have been easy to do light cooking.... More 

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Peoria, Arizona
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 30, 2015

The room and bed were great, quiet and clean. The breakfast on Saturday was virtually nonexistent My Wife and I went to McDonalds. We waited until 7:30 because that is supposed to be the time for breakfast on the weekend, should have left and forgot breakfast.

Was this review helpful? Yes 1
Tharaldson H, Guest Relations Manager at Staybridge Suites Sacramento Natomas, responded to this review

Douglas P, We would like to apologize for the lacking of breakfast choices on Saturday morning. We will definitely continue to investigate in order to determine what occured. We are pleased that you found your room accommodations great, quiet and clean. Should you be in the area again, we would like the opportunity to provide you with the outstanding room... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 25, 2015

Our suite was great and included a dishwasher (even though we weren't here long enough to use it), this would cause me to choose this chain again. We had a 1 bedroom and plenty of room. It was within walking distance to shops and restaurants. The airport was 10 minutes or so away. The staff was very friendly.

Was this review helpful? Yes 1
Tharaldson H, Guest Relations Manager at Staybridge Suites Sacramento Natomas, responded to this review

McDeb53, Thank you for taking time to review our hotel. We are pleased that you enjoyed your time with us and that the hotel was everything you needed. I hope you were able to take advantage of the nearby shopping, always fun to shop! Hope to see you again soon, Cindy Dulaney Staybridge Suites Sacramento Natomas More 

New Braunfels, Texas
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 19, 2015

I spent a long weekend here. the location and area is ideal. the hotel is ageing and needs a face lift. The staff was oddly unhelpful from the attempt to schedule a meeting room weeks in advance add book multiple rooms to a early check in that meet a chill.

Was this review helpful? Yes 1
Tharaldson H, Guest Relations Manager at Staybridge Suites Sacramento Natomas, responded to this review

GARY E, Thank you for your feedback concerning your stay at the Staybridge Suites. We are happy to hear you found the location ideal for your needs. I would like to apologize for any inconvenience you experienced while trying to book your meeting space. If there is anything further that you need assistance with, please do not hesitate to contact... More 

South Lake Tahoe, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 15, 2015

The pros: room was nicely laid out. The hot breakfast buffet was nice. There is a large mall across the street with Target, BJ Brewhouse, Panera, and many other retailers. The cons: absolutely the worst mattresses we have ever slept on. Sofa-bed too. The good breakfast was marred by the fact that no one cleans up so after two hours... More 

Was this review helpful? Yes 1
Tharaldson H, Guest Relations Manager at Staybridge Suites Sacramento Natomas, responded to this review

Sasha K, We truly appreciate your candid feedback and will use the information you have provided to make some definite improvements. We will definitely address the breakfast clean up to ensure that our food offerings can be enjoyed throughout all breakfast hours. It is our hope that should you be in the area again you will give us the opportunity... More 

Huntsville, Alabama
Level Contributor
504 reviews
334 hotel reviews
common_n_hotel_reviews_1bd8 253 helpful votes
3 of 5 stars Reviewed May 10, 2015

Our suite had lots of space and was nicely laid out. The furnishings were in very good shape. The kitchen area had everything you need to set up housekeeping for a while. There is no ice machine as you can make ice using the freezer in the refrigerator in your room. You can also get ice from the front desk... More 

Was this review helpful? Yes 1
Tharaldson H, Guest Relations Manager at Staybridge Suites Sacramento Natomas, responded to this review

AGoingGal, Thank you for taking the time to share the detailed observations of your stay. Your review has provided us with several key points which have been outlined in an improvement plan and distributed to the appropriate department. We do strive to provide not only excellent customer service but a pleasurable experience for each of our guests. Please accept our... More 

Chico
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 30, 2015

The Staybridge Suites Natomas was the perfect lay-over before a full day of flights cross country. The proximity to the airport, great dining choices and shopping, all less than a mile from the hotel signify a great location. Only minutes from the airport, also removes much of the stress of making your flight.

Was this review helpful? Yes 1
Tharaldson H, Guest Relations Manager at Staybridge Suites Sacramento Natomas, responded to this review

Hi Charles M. Thank you for your review. Love that you were able to take advantage of our location during your travels. It is always heartwarming to know that we can be the enjoyable aspect of long travel journeys. Hopefully, you were able to take advantage of the shopping and restaurants nearby. Thank you again and safe travels! Cindy D.... More 

Germany
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed April 28, 2015

I was there for a business trip and it fit the bill. The free wifi was not bad. The hotel was clean and the service was good. The coffee, breakfast and snacks were slightly above average. The bed and pillow were quite hard. In retrospect I should have asked if they had any softer pillows. You cannot open the windows... More 

Was this review helpful? Yes 1
Tharaldson H, Guest Relations Manager at Staybridge Suites Sacramento Natomas, responded to this review

Thank you Annetho, We greatly appreciate the feedback regarding your stay. Its great to hear that you enjoyed your clean, quiet and comfortable room. We absolutely have a few different pillow options. Should you visit us again just let us know, we will gladly provide you with soft pillows so you can get a good night sleep. Best regards, Cindy... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 17, 2015

Two king beds in the sea of double beds available in near the Sacramento airport. Very nice rooms and still affordable! Clean and cozy. Despite a stressful day at the airport, and checking in at 12:15am, the staff was still very friendly. Extremely happy that we ended up here

Was this review helpful? Yes 1
Tharaldson H, Guest Relations Manager at Staybridge Suites Sacramento Natomas, responded to this review

HarleyAdventures, It is great to hear that you enjoyed the king size bed in your suite. Sounds like you experienced one of those "exhausting travel days". We are so pleased that we could be the comfortable ending to a stressful day. Hope to see you next time around. Best regards, Cindy D. Staybridge Suites Sacramento More 

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