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Staybridge Suites Sacramento Natomas

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140 Promenade Circle, Sacramento, CA 95834
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Staybridge Suites Sacramento Natomas
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Staybridge Suites Sacramento Natomas
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125 reviews from our community

Traveler rating
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    37
    9
    6
    5
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45
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47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Braunfels, Texas
Top Contributor
65 reviews 65 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I spent a long weekend here. the location and area is ideal. the hotel is ageing and needs a face lift. The staff was oddly unhelpful from the attempt to schedule a meeting room weeks in advance add book multiple rooms to a early check in that meet a chill.

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Tharaldson H, Guest Relations Manager at Staybridge Suites Sacramento Natomas, responded to this review

GARY E, Thank you for your feedback concerning your stay at the Staybridge Suites. We are happy to hear you found the location ideal for your needs. I would like to apologize for any inconvenience you experienced while trying to book your meeting space. If there is anything further that you need assistance with, please do not hesitate to contact... More 

South Lake Tahoe, California
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The pros: room was nicely laid out. The hot breakfast buffet was nice. There is a large mall across the street with Target, BJ Brewhouse, Panera, and many other retailers. The cons: absolutely the worst mattresses we have ever slept on. Sofa-bed too. The good breakfast was marred by the fact that no one cleans up so after two hours... More 

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Tharaldson H, Guest Relations Manager at Staybridge Suites Sacramento Natomas, responded to this review

Sasha K, We truly appreciate your candid feedback and will use the information you have provided to make some definite improvements. We will definitely address the breakfast clean up to ensure that our food offerings can be enjoyed throughout all breakfast hours. It is our hope that should you be in the area again you will give us the opportunity... More 

Huntsville, Alabama
Top Contributor
457 reviews 457 reviews
307 hotel reviews
237 helpful votes 237 helpful votes
3 of 5 stars Reviewed 1 week ago

Our suite had lots of space and was nicely laid out. The furnishings were in very good shape. The kitchen area had everything you need to set up housekeeping for a while. There is no ice machine as you can make ice using the freezer in the refrigerator in your room. You can also get ice from the front desk... More 

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Tharaldson H, Guest Relations Manager at Staybridge Suites Sacramento Natomas, responded to this review

AGoingGal, Thank you for taking the time to share the detailed observations of your stay. Your review has provided us with several key points which have been outlined in an improvement plan and distributed to the appropriate department. We do strive to provide not only excellent customer service but a pleasurable experience for each of our guests. Please accept our... More 

Chico
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Staybridge Suites Natomas was the perfect lay-over before a full day of flights cross country. The proximity to the airport, great dining choices and shopping, all less than a mile from the hotel signify a great location. Only minutes from the airport, also removes much of the stress of making your flight.

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Tharaldson H, Guest Relations Manager at Staybridge Suites Sacramento Natomas, responded to this review

Hi Charles M. Thank you for your review. Love that you were able to take advantage of our location during your travels. It is always heartwarming to know that we can be the enjoyable aspect of long travel journeys. Hopefully, you were able to take advantage of the shopping and restaurants nearby. Thank you again and safe travels! Cindy D.... More 

Germany
Top Contributor
66 reviews 66 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was there for a business trip and it fit the bill. The free wifi was not bad. The hotel was clean and the service was good. The coffee, breakfast and snacks were slightly above average. The bed and pillow were quite hard. In retrospect I should have asked if they had any softer pillows. You cannot open the windows... More 

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Tharaldson H, Guest Relations Manager at Staybridge Suites Sacramento Natomas, responded to this review

Thank you Annetho, We greatly appreciate the feedback regarding your stay. Its great to hear that you enjoyed your clean, quiet and comfortable room. We absolutely have a few different pillow options. Should you visit us again just let us know, we will gladly provide you with soft pillows so you can get a good night sleep. Best regards, Cindy... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 17, 2015

Two king beds in the sea of double beds available in near the Sacramento airport. Very nice rooms and still affordable! Clean and cozy. Despite a stressful day at the airport, and checking in at 12:15am, the staff was still very friendly. Extremely happy that we ended up here

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Tharaldson H, Guest Relations Manager at Staybridge Suites Sacramento Natomas, responded to this review

HarleyAdventures, It is great to hear that you enjoyed the king size bed in your suite. Sounds like you experienced one of those "exhausting travel days". We are so pleased that we could be the comfortable ending to a stressful day. Hope to see you next time around. Best regards, Cindy D. Staybridge Suites Sacramento More 

Eureka, California
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 8, 2015

This was our first time staying at a Staybridge Suites. We had the 2-bedroom suite, which felt like a mini apartment. It had sleeping for eight, with two full master bedrooms/bath, a living area, and three large screen TV's. The kitchen came fully stocked with all amenities including wine glasses and microwave popcorn. The room was even large enough for... More 

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Tharaldson H, Guest Relations Manager at Staybridge Suites Sacramento Natomas, responded to this review

Thank you VWalk78, We are so pleased to hear how much you enjoyed your stay with us. We heard the concert was fabulous and it seemed like everyone had a good time, we even had a few singing as they returned. We hope that you will choose to stay with us again, when travels bring yo back to the area.... More 

Felton, California
Top Contributor
537 reviews 537 reviews
54 hotel reviews
172 helpful votes 172 helpful votes
4 of 5 stars Reviewed March 24, 2015

Very nice rooms with lots of amenities. Comfortable bed! Nice well-stocked kitchen area. Very nice staff. Adequate breakfast selection. Nightly lite supper available with wine. Walls seem a bit thin, though. The women next to us felt they needed to talk until the wee hours.

Was this review helpful? Yes 1
cdavis1987, Assistant General Manager at Staybridge Suites Sacramento Natomas, responded to this review

Thank you very much for taking the time to leave your comment. We're so glad you both enjoyed your stay and our wonderful staff. We look forward to welcoming you back on your next trip to our Staybridge Suites in Sacramento. More 

California
Top Contributor
88 reviews 88 reviews
30 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed March 6, 2015

I'm happy to say that the tasty potatoes were still there! I stayed two nights for business & was pleasantly surprised at the new linens, very nice quality and super comfortable. The suite was as expected, and as others have stated, the location of the hotel is great, right near many stores and restaurants. My only quibble, again, is the... More 

Was this review helpful? Yes 1
cdavis1987, Assistant General Manager at Staybridge Suites Sacramento Natomas, responded to this review

Thank you so much for your continued loyalty to our hotel. It means so much to have guests return to grow our relationship. We do still have the to go utensil option as it has been requested for guests needing to get out the door with their food but will certainly look into other options. Thank you again and we... More 

California
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 2, 2015

We had some business to take care of at the Mexican consulate with another couple. I booked a two-bedroom suite for all of us to share for one night. Check-in was quick and easy, even though I was earlier than regular check-in time, and I was even given a bunch of extra points upon check-in just as a "thank you"... More 

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cdavis1987, Assistant General Manager at Staybridge Suites Sacramento Natomas, responded to this review

Thank you for your comments and we are very sorry for the delay in your request. We depend on our guests to let us know how we're doing so we appreciate you taking the time to provide your feedback. It's very nice to hear you enjoyed your stay and we look forward to welcoming you back. More 

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