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Staybridge Suites Sacramento Natomas

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140 Promenade Circle, Sacramento, CA 95834
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Staybridge Suites Sacramento Natomas
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Staybridge Suites Sacramento Natomas
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118 reviews from our community

Traveler rating
    67
    33
    8
    5
    5
See reviews for
41
17
11
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Felton, California
Top Contributor
498 reviews 498 reviews
54 hotel reviews
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very nice rooms with lots of amenities. Comfortable bed! Nice well-stocked kitchen area. Very nice staff. Adequate breakfast selection. Nightly lite supper available with wine. Walls seem a bit thin, though. The women next to us felt they needed to talk until the wee hours.

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California
Top Contributor
84 reviews 84 reviews
29 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'm happy to say that the tasty potatoes were still there! I stayed two nights for business & was pleasantly surprised at the new linens, very nice quality and super comfortable. The suite was as expected, and as others have stated, the location of the hotel is great, right near many stores and restaurants. My only quibble, again, is the... More 

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cdavis1987, Assistant General Manager at Staybridge Suites Sacramento Natomas, responded to this review

Thank you so much for your continued loyalty to our hotel. It means so much to have guests return to grow our relationship. We do still have the to go utensil option as it has been requested for guests needing to get out the door with their food but will certainly look into other options. Thank you again and we... More 

California
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had some business to take care of at the Mexican consulate with another couple. I booked a two-bedroom suite for all of us to share for one night. Check-in was quick and easy, even though I was earlier than regular check-in time, and I was even given a bunch of extra points upon check-in just as a "thank you"... More 

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cdavis1987, Assistant General Manager at Staybridge Suites Sacramento Natomas, responded to this review

Thank you for your comments and we are very sorry for the delay in your request. We depend on our guests to let us know how we're doing so we appreciate you taking the time to provide your feedback. It's very nice to hear you enjoyed your stay and we look forward to welcoming you back. More 

Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our granddaughter had a volleyball tournament at Cal-Expo State Fair. This venue was only 15 mins away. We've stayed at this hotel before and had a great experience. We were not disappointed this time. From the staff to the room we were very satisfied. This hotel is close to restaurant, shops & sites. We had to leave early (6:30 am)... More 

Was this review helpful? Yes 1
cdavis1987, Assistant General Manager at Staybridge Suites Sacramento Natomas, responded to this review

Thank you so much for taking the time to write a five star review of our hotel. We greatly appreciate your kind words and look forward to being of service to you again the next time your travels bring you back to Sacramento. More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2015

We stayed at this hotel because of the convenience of the location ... We will return because of the excellent experience! Our check in process was cheerfully completed within approx 3 minutes! There was no confusion or lost reservation nonsense. Just a happy smiling clerk who couldn't have been more helpful! We were checked in and in our room within... More 

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cdavis1987, Assistant General Manager at Staybridge Suites Sacramento Natomas, responded to this review

Thank you so much Joan! We can't express how much your kind comment is appreciated. Creating a home away from home is what we strive to do for each and every guest. It was a pleasure accommodating you and we very much look forward to welcoming you back the next time you are in Sacramento. More 

Denver, Colorado
Top Contributor
143 reviews 143 reviews
82 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed February 12, 2015

Nice Thursday evening light meal with pasta, salad, cookies, beer, wine, coffee, tea, and soda pop. They have this Tuesday through Thursday. Room has popcorn and free wifi. Karlita, Front Desk, is pleasant, professional, and customer-oriented. Kitchen area has full refrigerator, two burners, dishwasher, and microwave. Two-room suite had two televisions -- nice! Free washing machines and dryer to wash... More 

Was this review helpful? Yes 1
cdavis1987, Assistant General Manager at Staybridge Suites Sacramento Natomas, responded to this review

Thank you so much for your wonderful comments. We will share with Karlita so she gets the praise she deserves and we look forward to seeing you the next time you are in Sacramento. More 

Southern Illinois
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 29, 2015

This is a nice hotel in a nice area 15 minutes from the airport with free shuttle service. Which leads me to an issue that was disconcerting to me. I phoned from the airport for pickup and was told a hotel shuttle would arrive at a certain time. At the scheduled time, a taxi driver (with no hotel signage or... More 

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cdavis1987, Assistant General Manager at Staybridge Suites Sacramento Natomas, responded to this review

We completely understand why you would be dis-concerned with that circumstance and we are extremely sorry that you were put in an uncomfortable situation like that. Communication is of the utmost importance and we will not fall short on this for you again. We do have a Taxi driver we utilize when our shuttle is busy and he is awesome,... More 

Oakland, California
Contributor
14 reviews 14 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 28, 2015

We had 2 rooms for 2 nights for a conference, and they were flexible about one cancellation due to the distance of the property from our event. The free food at dinner seemed to be gobbled up. Free beer was a nice touch. If I had an appt in the neighborhood, I'd stay here again.

Was this review helpful? Yes 1
cdavis1987, AGM at Staybridge Suites Sacramento Natomas, responded to this review

Thank you for the feedback. Our number one goal is for our guest satisfaction and we're glad to hear that we were able to accommodate the necessary changes for you. Thank you also for mentioning the extra nice touches. Should your conference return to the Sacramento area we would be happy to welcome you back. More 

San Francisco, California
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 21, 2015

Hotel look good on arrival, We came for a family reunion, we stayed for 2 nights, it was good, rooms were very clean, staff friendly, You could barely hear people next door, I would stay here again if I go back to Sacramento

Was this review helpful? Yes 2
cdavis1987, AGM at Staybridge Suites Sacramento Natomas, responded to this review

We sincerely appreciate your recognition of the staff and their efforts. We will share the positive reinforcement with them to ensure the work is acknowledged. Thank you and we look forward to seeing you again. More 

Sydney, Australia
Contributor
17 reviews 17 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 29, 2014

Property looked reasonably new on arrival. Check in was smooth and room was as expected .We stayed 2 nights Thursday and Friday so Thursday we were able to avail ourselves of the evening reception which was soup and salad. Wasn't expecting much as from previous experiences they are pretty ordinary however found it to be fine for an appetizer and... More 

Was this review helpful? Yes 2
cdavis1987, Assistant General Manager at Staybridge Suites Sacramento Natomas, responded to this review

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon. More 

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