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Four Points by Sheraton Sacramento International Airport

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4900 Duckhorn Drive, Sacramento, CA 95834
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1 room 1 adult
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Four Points by Sheraton Sacramento International Airport
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205 Reviews from our TripAdvisor Community

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Vernon, B.C.
Level Contributor
449 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here a number of times. It is reasonably priced and convenient to the airport. I like the free airport shuttle and the fact it runs 24/7. The hotel was clean as usual and the staff was friendly. I arrived late and left early so I can't comment on the food or drinks.

Helpful?
Thank Silverwoods
St. Thomas
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I only stayed here for one night before an EARLY morning flight, however I found this hotel clean, comfortable and VERY quiet. However I would say the BEST part of the stay were the incredibly warm and over the top wonderful staff! The front desk was absolutely the most accommodating staff AND the shuttle driver was VERY nice...at 5am in... More 

Helpful?
Thank virginislandslaw
New York City, New York
Level Contributor
73 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed January 7, 2016 via mobile

Stayed here on a short business trip and enjoyed my stay. The rooms were well sized, the bed was comfortable and the breakfast was good too. There's plenty of parking outside, useful as I had a RAM1500 (rental car mix up). The only downsides were: upon check-in I was standing around for about 5 minutes while staff were chatting about... More 

Helpful?
Thank GeorgT_82
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Sacramento International Airport, responded to this review

Thank you for taking the time to share your experience with us. We are happy to hear you enjoyed your stay at our hotel thanks to our spacious guest rooms, comfortable bed, delicious breakfast, and more! We sincerely apologize for the delay in check-in and will be sure to address your comments with the team to ensure this does not... More 

Sonora, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 3, 2016

We were very disappointed with this hotel. I booked on line with a $129 rate. I periodically checked and the price of the room kept dropping. I mentioned this when we checked in. Staff called over a Supervisor and he told me he was unable to give me a lower rate ($89 was the lowest I saw). He would have... More 

Helpful?
Thank andismom
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Sacramento International Airport, responded to this review

We are very sorry to learn you were disappointed with your stay and appreciate you taking the time to provide us with feedback. Hotel rates are constantly fluctuating and although we are unable to change the rate booked, you can cancel your current reservations for the lower rates you had seen. Also, providing our guests with friendly customer service is... More 

Fremont, California
1 review
2 of 5 stars Reviewed January 3, 2016

It was not four stars it was two stars. Beds were so small, they were not queen beds and we hardly slept on those. Bathroom exhaust fan was so loud and annoying and when you turn it on, it sounds like a helicopter started. I saw a little insect on the floor of the bathroom. It's not worth for a... More 

Helpful?
Thank Nabeela W
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Sacramento International Airport, responded to this review

We appreciate you taking the time to provide our hotel with your feedback. We are very sorry to hear you were unhappy with your stay. The reservation that you booked was for a two double bed guest room. Thank you for you feedback – take care. More 

Nevada City, California
1 review
3 of 5 stars Reviewed January 2, 2016

The hotel room was adequate but not great. Staff was very friendly. However, if you think you can save money by staying at this hotel and using their "free" airport shuttle, you may be mistaken. The hotel charges $10 per day for parking, which equals the $10/day maximum parking charge for the airport economy lot.

Helpful?
Thank steve W
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 28, 2015 via mobile

I stayed here Christmas weekend, returning from Tahoe. We had an early morning flight out of Sacramento. The rooms were a bit worn, but it was clean and the beds and pillows were comfortable. The wifi was a little slow and the cable TV was very basic. The service was friendly even though they were busy. It was a good... More 

Helpful?
Thank Carrie R
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Sacramento International Airport, responded to this review

We appreciate your feedback and are happy you were able to enjoy our fair prices and friendly team! Thank you for the review. More 

Livermore, California
1 review
1 of 5 stars Reviewed December 25, 2015 via mobile

We were very dissatisfied with the quality of the furniture old, chipped wood, dirty chairs fabric and desk. Paper in side of chair?? Was the room throughly cleaned? Light on side of the bed did not work. This was supposed to be a upgrade as a SPG member I would think someone would review the properties before they can be... More 

Helpful?
Thank Yolonda H
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Sacramento International Airport, responded to this review

Thank you for taking the time to provide our hotel with your feedback. We are very sorry to learn you were disappointed with your stay due to the furniture's wear and lamp. Please rest assured our housekeeping team thoroughly cleans all guest rooms. We will have our maintenance team fix the lamp and appreciate you bringing this to our attention.... More 

College Station, Texas
2 reviews
2 of 5 stars Reviewed December 25, 2015 via mobile

We spent the night after a very long day of plane rides. After checking our room we found it was marked "handicap" and was set up appropriately for a challenged person. Back to the front desk and we told the lady we did not reserve such a room nor did we need it. She insisted and then just flatly said... More 

Helpful?
Thank ChaSea3rd
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Sacramento International Airport, responded to this review

Thank you for taking the time to share your experience with us. We are very sorry to hear you were disappointed in your stay. At Four Points, providing our guests with a comfortable and relaxing environment is our priority, and we apologize for falling short on this expectation with the guest room confusion and our team's initial responsiveness. Please rest... More 

Cypress, Texas, United States
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 16, 2015 via mobile

As SPG members, we sort of expected something different. No upgrades available. Typical hotel breakfast for $11. Clean, close to the Arena. But this city isn't big. Easy to drive to anything. If you have a deal stay. The waiver at the beginning is a little unwelcoming.

Helpful?
Thank Elizabeth E
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