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Four Points by Sheraton Sacramento International Airport

3.0 of 5
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4900 Duckhorn Drive, Sacramento, CA 95834
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Four Points by Sheraton Sacramento International Airport
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Ranked #41 of 84 Hotels in Sacramento
A recent review
5 of 5 stars reviewed 2 weeks ago
Aussie4Life Riverside, California
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153 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Longview, Texas
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The outlying building for weddings and other events is so close to the hotel rooms that the noise of loud music blaring away until after midnight makes sleep impossible. Even after a call to the mgr., the problem was not eliminated. In addition, the walls and ceilings are so thin that sound comes through. Someone was playing basketball in the... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Terrible, incompetent room service. Tried to refuse to bring breakfast to the room before the listed breakfast time had ended. The phone was not working periodically and you can't dial directly to room service. Breakfast was expensive and mediocre to bad. Pros: It is close to the airport, the front desk was polite, and the beds were comfortable.

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Riverside, California
1 review
5 of 5 stars Reviewed 2 weeks ago

This place was just wonderful, nice pool and bar. The weather was awesome! The staff was amazing, great to see management walking around the hotel and pool asking us if we needed anything. Rooms were very clean and in excellent condition.

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Medford, Oregon
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

My travel agent had reserved this hotel for my family's vacation to Mexico. We chose this hotel for location, car parking, and shuttle service to airport. Upon arrival back to the US after a long day of travel, I was informed by the front deck that my CONFIRMED room had been sold to another patron. There were no other hotels... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Sacramento International Airport, responded to this review

We genuinely apologize for the inconveniences you have experienced with our hotel. While we strive to provide great service and comfort to our guests, complications arise on occasion. It is certainly not our intent to have overflow, but unfortunately, an unforeseen issue occurred the day of your arrival which caused us to move your reservation. I assure you, providing excellent... More 

California
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Clean. Comfortable. Great rooms. We were hoping for the pool to be heated but it wasn't and we ended up not swimming since it was way too cold. The spa was not working so we couldn't use that either. It was fine for what was needed. Great location for airport use.

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NYC
Top Contributor
116 reviews 116 reviews
58 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 16, 2015

Staff was great. This is a nice hotel and is very convenient for the Sacramento airport and to visit Napa Valley.they give a good breakfast and ther rooms are very clean. The shuttle does not run late night, so I took a cab for about $10. The shuttle was good in the morning. I would definately stay again if in... More 

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Vernon, B.C.
Top Contributor
290 reviews 290 reviews
79 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed March 14, 2015

i stay here fairly often when in the area. I like the hotel. It's clean, reasonably priced and close to the airport. They also have a nice little gym and its flat if you want to go for a nice run in a relatively rural area. My only complaint is that the restaurant isn't open for lunch!

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Stockton, California
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 10, 2015

We had a 5:45am flight so stayed at this hotel for the convenience. It is exceptionally close to the airport, has great restaurants near by and surprising to us, is very clean with very comfortable beds. This will definitely be our hotel of choice whenever we have an early flight.

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Davisburg, Michigan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 1, 2015

I have not stayed at Sheratons in some time, due to the fact they were outdated. I was pleasantly surprised when I checked in here. The check in process was good, the rooms large and ready for business. Plugs were many and situated in convenient places. I did not have to crawl under a desk or move heavy furniture to... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Sacramento International Airport, responded to this review

Thank you for providing your thoughts on our hotel. We are happy you gave us a try and that we we were able to exceed your expectations. We look forward to your next stay with us. Take care. More 

Kirkland
Top Contributor
69 reviews 69 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 21, 2015

This is a true find in a difficult area. The SAC airport is so far out of the way, it's difficult to find a hotel. The Four Points is a new property that boasts large suites and a lobby bar that is just the thing when you check in in the evening after a long travel day. Not too many... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Sacramento International Airport, responded to this review

Thank you for sharing your experience with us. We understand that it is sometimes difficult to find hotels near the airport with spacious guest rooms, and we are happy to provide! We're also happy you enjoyed your interaction with our friendly staff, as customer service is our top priority. We hope you stay with us again in the future. All... More 

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