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Four Points by Sheraton Sacramento International Airport

3.0 of 5
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4900 Duckhorn Drive, Sacramento, CA 95834
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Four Points by Sheraton Sacramento International Airport
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Ranked #42 of 83 Hotels in Sacramento
A recent review
3 of 5 stars reviewed 2 weeks ago
Freddy A Salt Lake City, Utah
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171 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Salt Lake City, Utah
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Started off badly.......30 minutes for the shuttle. Ask driver if they were busy, not at all. Reserved for a king size bed, ended up with twins. Called to advise that my flight is a half hour late from the original destination, reply from desk clerk, you were late and last no King Size beds. No microwave or little fridge in... More 

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Honolulu, Hawaii
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Is this a 5 star hotel like The Waldorf Astoria et al? Of course not. But it does hit the 5 important points that will make me return. 1. A great price...even booking last minute. Clearly $50 less a night than others in a similar class of hotel. 2. Close to the airport AND free shuttle service to and from... More 

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Oakland, California
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Good points: room was comfortable, with some elements that were very up-to-date; bathroom was in good condition. Restaurant was fine and convenient since there's not much else around. Good wifi. Bad/Ugly: I had noise problems (toddlers gone wild, basically) with the room above me—not a very soundproof hotel. Called the front desk around 11:15; the front desk attendant said they... More 

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Baltimore, Maryland
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Comfortable rooms, decent restaurant, and a good bar. We have stayed at the hotel twice before catching a *very* early flight out of the Sacramento airport. They have an airport shuttle and ample parking.

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Yuba City, California
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Clean, comfortable room. Great place to stay if you live out of the area and have an early morning flight out of Sacramento Int Airport (SMF) ... just 10 minutes to the airport. Small bar with a limited menu in the lobby area.

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Boston, Massachusetts
Level Contributor
71 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
1 of 5 stars Reviewed June 22, 2015

Four Points is like the ugly stepchild of the SPG family, which I otherwise enjoy greatly. I've never had a good Four Points experience. I was unfortunately booked here by work for an overnight before an early morning flight. This is the second time I stayed here, and I was hoping things would improve after a few years, but I've... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Sacramento International Airport, responded to this review

Thank you for taking the time to provide our hotel with a review of your recent stay. We are sorry to hear you had a difficult time getting a good night's rest. We understand the importance of providing a quiet, relaxing environment and apologize that we were unable to deliver on this expectation. Thank you again for your feedback, we... More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed June 19, 2015

Nice, clean hotel and close to the airport. We used the airport transportation and were very pleased with the service. The front desk staff was very friendly. If we are ever back in the area we would stay there again.

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Sacramento International Airport, responded to this review

We are thrilled to hear you enjoyed your stay and found our hotel to be clean with a convenient location to the airport. Thank you for sharing your experience with us - take care! More 

Sacramento, California
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 18, 2015

My brother and his wife who retired in the Philippines celebrated their golden wedding anniversary at this hotel in June 2015. Several members of the family and friends opted to stay overnight here. I am surprised to find that the rooms are new and clean and check in was a breeze. The only thing was that the card keys to... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Sacramento International Airport, responded to this review

Thank you for sharing your experience with us, we hope you had a great time celebrating your brother's golden wedding anniversary! Thank you for your feedback regarding the room keys and bottled water - we will share your comments with the greater team. We wish you and your family all the best, thanks again! More 

Jefferson City, Missouri
Level Contributor
93 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed June 17, 2015

This is an awesome choice if you need an airport area hotel. The shuttle was always prompt and the drivers were friendly. They even came and got us at the rental car building instead of making us take the rental car shuttle back to the airport to be picked up. The hotel was very clean and modern with great beds.... More 

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Modesto, California
2 reviews
2 of 5 stars Reviewed June 16, 2015 via mobile

Good: front desk and room service person very friendly! Bad! Torn desk chair! Why? No standards? Chicken wings plate wrapped in plastic wrap? No plate covers? Why? Don't they know it makes them soggy? Yuck! Hot water took 5 minutes to come on! Come on guys we are in a drought! Out of wine ON the wine list! Why? Don't... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Sacramento International Airport, responded to this review

We are glad you enjoyed your interaction with our Front Desk team and room service staff, but are very sorry to hear you did not enjoy your overall stay at our hotel. We appreciate all of your feedback and will use it to improve the quality of future stays. Thank you for sharing your experience with us. Please take care. More 

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