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Four Points by Sheraton Sacramento International Airport

3.0 of 5
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4900 Duckhorn Drive, Sacramento, CA 95834
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Four Points by Sheraton Sacramento International Airport
Best prices for: 1 room 1 guest
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Ranked #42 of 83 Hotels in Sacramento
A recent review
4 of 5 stars reviewed 2 days ago
lltudor Yuba City, California
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167 Reviews from our TripAdvisor Community

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    58
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    26
    13
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Yuba City, California
Level Contributor
1 review
4 of 5 stars Reviewed 2 days ago NEW

Clean, comfortable room. Great place to stay if you live out of the area and have an early morning flight out of Sacramento Int Airport (SMF) ... just 10 minutes to the airport. Small bar with a limited menu in the lobby area.

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Boston, Massachusetts
Level Contributor
71 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
1 of 5 stars Reviewed 1 week ago

Four Points is like the ugly stepchild of the SPG family, which I otherwise enjoy greatly. I've never had a good Four Points experience. I was unfortunately booked here by work for an overnight before an early morning flight. This is the second time I stayed here, and I was hoping things would improve after a few years, but I've... More 

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Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Nice, clean hotel and close to the airport. We used the airport transportation and were very pleased with the service. The front desk staff was very friendly. If we are ever back in the area we would stay there again.

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Sacramento, California
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My brother and his wife who retired in the Philippines celebrated their golden wedding anniversary at this hotel in June 2015. Several members of the family and friends opted to stay overnight here. I am surprised to find that the rooms are new and clean and check in was a breeze. The only thing was that the card keys to... More 

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Jefferson City, Missouri
Level Contributor
93 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an awesome choice if you need an airport area hotel. The shuttle was always prompt and the drivers were friendly. They even came and got us at the rental car building instead of making us take the rental car shuttle back to the airport to be picked up. The hotel was very clean and modern with great beds.... More 

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Modesto, California
Level Contributor
2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Good: front desk and room service person very friendly! Bad! Torn desk chair! Why? No standards? Chicken wings plate wrapped in plastic wrap? No plate covers? Why? Don't they know it makes them soggy? Yuck! Hot water took 5 minutes to come on! Come on guys we are in a drought! Out of wine ON the wine list! Why? Don't... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 1 night. Comfortable rooms , big bathrooms. Free wifi and bottle of water. No fridge and food is super expensive and not very good. Airport shuttle is free though which is super nice. Cost of a night could be a little cheaper though so please consider lowering prices.

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Indialantic, Florida
2 reviews
2 of 5 stars Reviewed 3 weeks ago

Sheraton hotels are always hit or miss; this one was a big miss. After registration, I discovered the luggage cart was not functional (flat tire, two wheels about to come off). I was told they had others ... but they couldn't seem to find them (after about 45 minutes). An employee helped me get the bags to my room. Decided... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Sacramento International Airport, responded to this review

Thank you for taking the time to share your experience with us. We sincerely apologize that we fell short on your expectations. We apologize for the luggage cart not being functional and should have offered help with your bags right away. We will share that along with your feedback regarding dinner with the greater team in order to improve. We’re... More 

Sacramento, California
1 review
1 of 5 stars Reviewed 4 weeks ago

NO STARS. For this place....... mde reservations april 20th thru expedia , called front desk 916-263-9000 spoke with a women , asked if they accept dogs, She says yes if they have to be on a leash. I said okay. Checked in may 29th , all checked in room advised front desk of dog. Next thing they are saying GET... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Sacramento International Airport, responded to this review

We are genuinely sorry to learn you were somehow given incorrect information when you initially called. We have always remained consistent with our policy regarding pets and animals, which is that we do not allow them to stay. We sincerely apologize for any inconveniences this may have caused you. Unfortunately when booking through a third-party site, our ability to rectify... More 

Norman, Oklahoma
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015

Due to an error on my part, there was a problem with my arrival date. I explained the problem to Anabel at the hotel. She was very understanding, considerate, and accommodating. I appreciated the positive customer service attitude of her and the front desk staff. I have stayed here numerous times and it is always a good experience.

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Sacramento International Airport, responded to this review

Thank you for sharing your experience with us regarding your recent stay at our hotel. We are so happy to hear that Anabel was able to take care of the arrival date issue and provided considerate, accommodating customer service. Thank you for your continued loyalty, we look forward to your future stays. Take care! More 

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