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Residence Inn Sacramento Downtown at Capitol Park

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1121 15th Street, Sacramento, CA 95814
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Residence Inn Sacramento Downtown at Capitol Park
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Residence Inn Sacramento Downtown at Capitol Park
Residence Inn Sacramento Downtown at Capitol Park
Residence Inn Sacramento Downtown at Capitol Park
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396 reviews from our community

Traveler rating
    230
    116
    29
    12
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Residence Inn Sacramento Downtown at Capitol Park
See the most recent reviews
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I think it's def about time for me to write review here, ha! My fiancé stay here as often as every week and of course I stay whenever we're here. This is the most convenient location, right in heart of Sacramento down town. Close to everything within walking distance. Sacramento overall is pretty low key city, so this is the... More 

Was this review helpful? Yes 1
Omaha, NE
Top Contributor
52 reviews 52 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had a meeting in downtown Sacramento and was looking for someone close to the convention center. This hotel is only a couple blocks away and is convenient to both downtown and midtown. I normally stay in Hilton's, but for the second time in a month a Residence Inn had a better rate. The hotel is a high rise and was... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 weeks ago

I do a lot of traveling and the hotel staff can make or break it for me. Thank you to Jesus, Adriana and Emma for making this trip an wonderful experience. The hotel was full, we had lots of details that needed to be attended to and they made it feel like we were the only people in the hotel!... More 

Was this review helpful? Yes
smoranvi, General Manager at Residence Inn Sacramento Downtown at Capitol Park, responded to this review

Thank you for sharing your experience with our Tripadvisor viewers! This is such a great way to acknowledge the stars on our team. Thank you and we look forward to seeing you on your next visit to Sacramento. Shelly Moranville More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The service was good though what I really loved was the location and the easy access to the Conference Center, the Capital Park with beautiful rose garden, and restaurants! There was a great lobby and area for breakfast as well.

Was this review helpful? Yes
Eden, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

Great stay! Adriana gave fabulous customer service. Even found a scale! The room was clean and the beds slept well. Even the pull out was okay. Would recommend for anyone to stay! I have traveled quite a bit over the last year and this stay was one of the best!

Was this review helpful? Yes
smoranvi, General Manager at Residence Inn Sacramento Downtown at Capitol Park, responded to this review

Thank you so very much for your review. The staff truly does make the difference. I will be sure to share your comments with the team. Thanks Again, Shelly Moranville More 

Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

As a corporate traveler, I am familiar with the typical hotel experience. This hotel is far from typical. What a great location right next to the Capital, but the staff are the true difference makers... I brought my family on this business trip and we received great service throughout our week stay... from the prompt service with our unplanned 3am... More 

Was this review helpful? Yes 1
Sacramento, California
1 review
5 of 5 stars Reviewed April 16, 2015

I travel to Sacramento every Sunday through Thursday for business and have been staying at this location for the past 6 months now. The staff is nothing short of phenomenal and display above-and-beyond customer service excellence. The GM (Shelly M), would go as far as coming into the hotel lobby late Sunday evening just to greet me and check me... More 

Was this review helpful? Yes
smoranvi, General Manager at Residence Inn Sacramento Downtown at Capitol Park, responded to this review

Thanks for the great review! It is always a pleasure to see you each week and we are definately proud of the team for taking such great care of our guests. I will share your comments at today's team huddle and give them the thanks they deserve. Thank you again, Shelly Moranville More 

Long Beach, California
1 review
5 of 5 stars Reviewed April 14, 2015

I made the original reservation and then my dates changed.. I called the hotel and they were all booked for the additional two days I needed.. When I checked in I asked for the additional days so that I would not have to change hotels.. Esmeralda was friendly and accommodating. She was able to get me booked for the additional... More 

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1 review
5 of 5 stars Reviewed April 14, 2015

The hotel is in a great area of downtown Sacramento and the Bar/ Restaurant is great . Tiffany will take care of your great and make you feel at home. Alexis the shift supervisor is delightful but most of all nobody is more cheerful and helpful like the manager Shelly. Its my home away from home and i love it!!!

Was this review helpful? Yes
smoranvi, General Manager at Residence Inn Sacramento Downtown at Capitol Park, responded to this review

Thanks so much for doing a review for our hotel. The team got a kick out of my name being listed, thanks for the kind words. We love having you with us and I am delighted to be able to make this your home away from home. Thanks, Shelly Moranville More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2015 via mobile

I've been staying at this location for almost 6 months now and the staff has made an everlasting impression. From the GM (Shelly), to the front desk (Alexis), to the dinning crew (Tiffany) and even their maintenance (Irving), everyone makes you feel at home, even though you may be 1,000s of miles from it. Add that and the coziness /... More 

Was this review helpful? Yes 1
smoranvi, General Manager at Residence Inn Sacramento Downtown at Capitol Park, responded to this review

Thanks for your review, it is always great to have you staying with us. We shared your review with the team today and made sure everyone received thanks for the great job they do! Shelly Moranville More 

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