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Residence Inn Sacramento Downtown at Capitol Park

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1121 15th Street, Sacramento, CA 95814
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Residence Inn Sacramento Downtown at Capitol Park
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Residence Inn Sacramento Downtown at Capitol Park
Residence Inn Sacramento Downtown at Capitol Park
Residence Inn Sacramento Downtown at Capitol Park
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384 reviews from our community

Traveler rating
    223
    112
    29
    11
    9
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80
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192
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
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  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (384)
  • Mar-May only
    (101)
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    (96)
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    (95)
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    (92)
All months
1 review
5 of 5 stars Reviewed 6 days ago NEW

I do a lot of traveling and the hotel staff can make or break it for me. Thank you to Jesus, Adriana and Emma for making this trip an wonderful experience. The hotel was full, we had lots of details that needed to be attended to and they made it feel like we were the only people in the hotel!... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

The service was good though what I really loved was the location and the easy access to the Conference Center, the Capital Park with beautiful rose garden, and restaurants! There was a great lobby and area for breakfast as well.

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Eden, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago NEW

Great stay! Adriana gave fabulous customer service. Even found a scale! The room was clean and the beds slept well. Even the pull out was okay. Would recommend for anyone to stay! I have traveled quite a bit over the last year and this stay was one of the best!

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Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

As a corporate traveler, I am familiar with the typical hotel experience. This hotel is far from typical. What a great location right next to the Capital, but the staff are the true difference makers... I brought my family on this business trip and we received great service throughout our week stay... from the prompt service with our unplanned 3am... More 

Was this review helpful? Yes 1
Sacramento, California
1 review
5 of 5 stars Reviewed 1 week ago

I travel to Sacramento every Sunday through Thursday for business and have been staying at this location for the past 6 months now. The staff is nothing short of phenomenal and display above-and-beyond customer service excellence. The GM (Shelly M), would go as far as coming into the hotel lobby late Sunday evening just to greet me and check me... More 

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smoranvi, General Manager at Residence Inn Sacramento Downtown at Capitol Park, responded to this review

Thanks for the great review! It is always a pleasure to see you each week and we are definately proud of the team for taking such great care of our guests. I will share your comments at today's team huddle and give them the thanks they deserve. Thank you again, Shelly Moranville More 

Long Beach, California
1 review
5 of 5 stars Reviewed 1 week ago

I made the original reservation and then my dates changed.. I called the hotel and they were all booked for the additional two days I needed.. When I checked in I asked for the additional days so that I would not have to change hotels.. Esmeralda was friendly and accommodating. She was able to get me booked for the additional... More 

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1 review
5 of 5 stars Reviewed 1 week ago

The hotel is in a great area of downtown Sacramento and the Bar/ Restaurant is great . Tiffany will take care of your great and make you feel at home. Alexis the shift supervisor is delightful but most of all nobody is more cheerful and helpful like the manager Shelly. Its my home away from home and i love it!!!

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smoranvi, General Manager at Residence Inn Sacramento Downtown at Capitol Park, responded to this review

Thanks so much for doing a review for our hotel. The team got a kick out of my name being listed, thanks for the kind words. We love having you with us and I am delighted to be able to make this your home away from home. Thanks, Shelly Moranville More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I've been staying at this location for almost 6 months now and the staff has made an everlasting impression. From the GM (Shelly), to the front desk (Alexis), to the dinning crew (Tiffany) and even their maintenance (Irving), everyone makes you feel at home, even though you may be 1,000s of miles from it. Add that and the coziness /... More 

Was this review helpful? Yes 1
smoranvi, General Manager at Residence Inn Sacramento Downtown at Capitol Park, responded to this review

Thanks for your review, it is always great to have you staying with us. We shared your review with the team today and made sure everyone received thanks for the great job they do! Shelly Moranville More 

San Francisco, California
1 review
5 of 5 stars Reviewed 1 week ago

I travel regularly to Sacramento and have had a opportunity to stay with several hotel brands. I have been well accustomed to great services whenever I walk to a Marriott, I was pleased with the quality of the rooms, and service overrall, plus being right in the heart of downtown meant I have access to all the ammenities within walking... More 

Was this review helpful? Yes
smoranvi, General Manager at Residence Inn Sacramento Downtown at Capitol Park, responded to this review

Thank you so much for taking the time to review our hotel. We are delighted to have you staying with us and look forward to seeing you again soon. Shelly Moranville More 

Boulder, Colorado
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

no parking for hotel guests? oh yes there is parking...for a fee (a hidden cost they fail to mention in the pricing). This is a residence inn and not double tree. I asked the front desk gentlemen why the parking fee was not advertised on the booking to which he replied "thank you sir here is your room key". At... More 

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smoranvi, General Manager at Residence Inn Sacramento Downtown at Capitol Park, responded to this review

I was disappointing to read your review. My most sincere apologies that we did not clearly respond to you at the front desk. As a downtown hotel parking is limited, we do list this fee on our reservations confirmations so our guests are not surprised upon arrival. Please again accept my apologies that it was not more clear, both as... More 

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