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TownePlace Suites Sacramento Cal Expo

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1784 Tribute Road, Sacramento, CA 95815
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TownePlace Suites Sacramento Cal Expo
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TownePlace Suites Sacramento Cal Expo
TownePlace Suites Sacramento Cal Expo
TownePlace Suites Sacramento Cal Expo
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94 reviews from our community

Traveler rating
    25
    45
    9
    12
    3
See reviews for
29
8
8
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (27)
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  • Sep-Nov only
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California
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed March 19, 2015

Upon arrival I thought this was going to be a nice, quiet place to stay. I was glad to know the freeway noise wasn't a problem. Room was spacious, had kitchenette. Coffee wasn't very good. Desk staff was nice, breakfast had healthy choices like oatmeal, eggs, fruit. Bad news all has to do with where & how the hotel was... More 

Was this review helpful? Yes 1
AartiRam, General Manager at TownePlace Suites Sacramento Cal Expo, responded to this review

Dear Guest, Please accept our sincere apologizes regarding your recent experience at our hotel and wanted to inform you that I have passed on your comments to all appropriate team members. They are working on getting all these issues resolved so our other guests don't go through the same experience. We hope you can give us another chance in serving... More 

Lytle, Texas
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 12, 2015 via mobile

This is a decent hotel. Each room has a kitchenette with a full size fridge. The rooms are adequate with no real frills. The hotel is clean and the staff is very friendly. I was impressed by the energy saving system that I had only previously seen in Europe. The room key is inserted into the main light switch and... More 

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San Francisco, California
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 4, 2015

Our stay was ok. Not the best, but not the worst neither. Staff service is average. Manager could use a bit of training as I feel although she knows a lot about hotels, she does not work well under pressure. Also, I've read a couple reviews and realize she doesn't ever respond back with a personal message. She seems to... More 

Was this review helpful? Yes 1
AartiRam, General Manager at TownePlace Suites Sacramento Cal Expo, responded to this review

Dear Lily, Thank you for your review. I am sorry to hear that your stay was just okay. I do apologize for all inconveniencesthat occured during your stay with us and we are working as a team to prevent them from occurring again. I have spoken with the housekeeping supervisors regarding the issues in your room and they will be... More 

Medford, Oregon
Top Contributor
84 reviews 84 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 4, 2015

This hotel is clearly newly remodeled and looks fantastic. The beds are very comfortable, location is convenient, and staff is friendly but unimpressive. Parking is absolutely terrible. I couldn't even fit my Cadillac in most of the spaces and open my door, and the nearest open spot was clear out to the street. The backside of the hotel is right... More 

Was this review helpful? Yes 1
AartiRam, General Manager at TownePlace Suites Sacramento Cal Expo, responded to this review

Dear Brandon, Thank you for your review and we are delighted that you enjoyed your stay during your visit to Sacramento. I do apolgize that you had issues with the parking lot and we are in the process of working with our team to make the parking spaces bigger. Ihave shared your review with my team and we are working... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 22, 2015

Pros: Room was spacious and clean. The bed, as always, very comfortable. WIFI connected immediately and gave me absolutely no problems. The staff was friendly and accomodating, and goes the extra mile. I needed a couple of minor things, and they were able to provide without me having to go to the store. Not a huge variety of breakfast offerings,... More 

Was this review helpful? Yes 1
AartiRam, General Manager at TownePlace Suites Sacramento Cal Expo, responded to this review

Dear Pauly, Thank you so much for taking the time out and giving us a review. I am so glad to hear that you had a wonderful stay with us here at the TownePlace Suites and I will pass on your review to all the departments. Once again thank you for being a valued guest and we hope to see... More 

Clovis, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 12, 2015

I have stayed at this hotel about 1 year ago. I have returned, and I am dismayed. The customer service I received was sadly lacking. Last year, when I stayed, I was amazed by the wired internet connection in the room - BUT NO MORE - they cut all the hardwires to the rooms, leave you with wifi ONLY, which... More 

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San Jose, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2015

We had never stayed here before, but we had points that allowed us to stay for free in a studio, so we tried it. When we arrived, we were greeted by a friendly desk clerk, who told us that our room had been upgraded to a 2 bedroom suite. We were very pleased with that news. The suite was clean... More 

Was this review helpful? Yes 1
AartiRam, General Manager at TownePlace Suites Sacramento Cal Expo, responded to this review

Dear Margie, Thank you for the review on your recent stay with us at the TownePlace Suites by Marriott. We are thrilled that you enjoyed your stay with us and had the opportunity to experience our Two Bedroom suite. I will pass on your review to my entire staff. Thank you again for your business and we hope to see... More 

Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 30, 2014

We stayed here for two nights and it turned out to be a perfect place for us. Friendly staff, nice room, equipped kitchen and good breakfast made up for a very comfortable stay. Our room keys didn't work on the second day, but they took care of it immediately.

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FOREST RANCH
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 6, 2014

We were in town for only one night and since I have special dietary needs I wanted a little kitchenette. The room was clean and the beds very comfortable. The kitchenette has a two burner stove, coffee maker, refrigerator, dishes, a few pots and pans. The only thing I didn't like is that the heater/air conditioner had to blow pretty... More 

Was this review helpful? Yes 1
Top Contributor
149 reviews 149 reviews
25 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed December 5, 2014 via mobile

I was pleasantly surprised by this place, on the outside it looks ok, but the inside has been totally refurbished and it looks good, front desk girl was very nice, breakfast was good, no complaints, I just wish this hotel was within walking distance to a mini store or chain restaurant, other than that I thought for the money it... More 

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