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Holiday Inn Express Sacramento Airport Natomas

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2981 Advantage Way, Sacramento, CA 95834
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Holiday Inn Express Sacramento Airport Natomas
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173 Reviews from our TripAdvisor Community

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Bainbridge Island, Washington
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Came for a relative's birthday and had an early flight home so I stayed here. I called to ask about catching the hotel shuttle from the airport the night before after I dropped off my rental car and took their shuttle back to the airport. They told me to just call them when I finished with the car and they... More 

Helpful?
Thank lizzymit
Atlanta, Georgia
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Holiday ~Inn Express has been literally one of my first choices for hotel to stay in business trips and quick stop visits. I came to Sacramento to visit for a few days and of course my first choice was a holiday INN. Express. I have been told the hotels in this city is not the best hotels !!!!! My advice... More 

Helpful?
Thank Vacaro777
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Great customer service , I normally stay across the street but there were no rooms, the hotel was clean and the rooms were great, but the best part was the customer service Will recommend and visit in the future By the way, they have a great selection of local wines,

Helpful?
Thank wesajo
United States
Level Contributor
180 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
2 of 5 stars Reviewed December 22, 2015 via mobile

My visit began with an abrupt, "I can't be bothered with you" desk attendant who failed to greet me as a platinum member. The property is sprawling, and although it did not appear to be crowded, I was placed as far possible from the elevator as existed. I unpacked, only to be greeted by a giant, course black hair on... More 

Helpful?
Thank Filipendulous
IHGCare, Guest Relations Manager at Holiday Inn Express Sacramento Airport Natomas, responded to this review

Dear Filipendulous, Thank you for taking the time to express your thoughts and concerns regarding your stay at our hotel. Our goal has always been to provide our guests with the best hospitality service and it is with regret to learn that we were not able to meet your expectations of the IHG brand when it comes to customer service.... More 

California, United States
Level Contributor
149 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 17, 2015

There was no airport noise at all in this hotel! The rooms were large and clean. The free internet worked perfectly. I needed a shuttle bus at 4 am - no problem they have a shuttle (book the night before). There is an In-N-Out close by!! For sure I would stay here again.

Helpful?
1 Thank Reginald S
Mendocino, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 18, 2015

The rooms are clean, staff is friendly and we were very pleased that we selected this hotel as our Park n Fly. We had previously gone to a different hotel when we flew out of Sacramento, but plan to use this hotel in the future.

Helpful?
Thank Leah G
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed October 18, 2015

I used to stay at this hotel every time I came to Sacramento. Then I had the weekend from hell there, and won't go back. They had some sort of convention with all these kids, and they were running up and down the hallways all night long, jumping from the bed, being a total nuisance. They apparently rented the hotel... More 

Helpful?
Thank Debbie R
IHGCare, Guest Relations Manager at Holiday Inn Express Sacramento Airport Natomas, responded to this review

Dear Debbie R, Thank you for taking the time to write your review. We would like to extend our sincere apologies for the issues you had with the front desk particularly with the room assignments. We take comments such as these very seriously and would like to follow up with you. We have sent you a private message to obtain... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 4, 2015

Never sure what to expect for noise when booking a room by an Airport, but never noise from the airport. Room was big and clean. Staff was friendly. Even though we had some problems getting a room key that worked, the overall experience was great. There is free wi-fi. The big bonus for us was that it was within walking... More 

Helpful?
Thank Randy K
Castle Rock, Colorado
Level Contributor
110 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 1, 2015

I was in town for business. Great location near the airport with restaurants nearby. Easy drive to downtown. Room was pretty spacious and clean. Bed was comfortable. Bathroom was decent sized. My flight was pretty early but they let me check in anyways which was great. They were even serving ice cream for the hospitality staff and offered me and... More 

Helpful?
Thank Chaser2626
Maine
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed October 1, 2015

I stayed at this hotel because we had an early morning flight and wanted a place that was convenient to the airport. This hotel met that criteria. They have a 24 hour shuttle service and the airport is close enough that it only takes a few minutes to get there - yet far enough away that you don't hear jets... More 

Helpful?
Thank jaybrad
IHGCare, Guest Relations Manager at Holiday Inn Express Sacramento Airport Natomas, responded to this review

Dear jaybrad, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am happy that you liked our location. However, please accept my apologies for falling short of your expectations on some aspects of your stay. Rest assured that all your comments will be looked into. Your review will be used to... More 

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