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Hawthorn Suites by Wyndham Sacramento

2.5 of 5
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321 Bercut Drive, Sacramento, CA 95814
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Hawthorn Suites by Wyndham Sacramento
Best prices for: 1 room 1 guest
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Ranked #37 of 84 Hotels in Sacramento
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1,033 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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  • Dutch first
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There are newer reviews for Hawthorn Suites by Wyndham Sacramento
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18 reviews 18 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 17, 2013 via mobile

Not a bad hotel but the front desk staff is very un-welcoming. I stayed at this hotel not expecting too much but the value seemed good. All and all for the money it is a nice clean updated hotel with a good breakfast. The main problem I had with this hotel was a very inattentive, borderline rude check in experience.... More 

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Martin D, General Manager at Hawthorn Suites by Wyndham Sacramento, responded to this review

Dear Valued Guest, Thank you for taking a moment to let me know about your recent experiences at our hotel. I am very sorry that our staff appeared to be less attentive than they should have been upon check-in. I have addressed your concerns with my Management team and we will use this example in our training with ALL of... More 

2 reviews
5 of 5 stars Reviewed August 17, 2013 via mobile

My stay at the Hawthorn Suites was simply wonderful! The staff was friendly, made you feel at home. Clean rooms, great mattress and pillows, hot showers, nice choice in breakfast foods- cold and hot. Good location. When I visit my son in California I would not hesitate to stay there again.

Was this review helpful? Yes
Martin D, General Manager at Hawthorn Suites by Wyndham Sacramento, responded to this review

Dear Valued Guest, We cannot wait until you come back and visit with us again. Thank you so much for taking a few moments to give us such a wonderful endorsement. It is truly appreciated, and my dedicated team derive tremendous pleasure from learning that their efforts are appreciated. Thank you for choosing our hotel. Hurry back! Sincerely, Martin Donnelly... More 

Gold River
1 review
3 of 5 stars Reviewed August 14, 2013

Front Desk CSR was great. Breakfast was delicious. One BIG problem: we found a hypodermic needle filled with fluid at the edge of the bed when making sure we cleared our belongings for check out. We reported it to the manager, but makes me wonder how well the rooms are cleaned and if the sheets were even replaced. I have... More 

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