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Hawthorn Suites by Wyndham Sacramento

2.5 of 5
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321 Bercut Drive, Sacramento, CA 95814
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Ranked #35 of 84 Hotels in Sacramento
A recent review
3 of 5 stars reviewed yesterday
Clos_33 Riverside, California
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994 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Riverside, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Came in to town for work, arrived at the hotel at 2am, checked in, the receptionist was very helpful and attentive even at such a late hour, Asked If I needed a wake up call for the complimentary breakfast in the morning. Asked why i was in town and when I told him for work and that I had a... More 

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Redding, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

My wife and I travel a lot and when we fly, we fly out of Sacramento, CA. We recently traveled to Southern California to visit family. We always spend the night in Sacramento and fly out in the early AM. The convenience of staying in a hotel near the airport, that provides free parking, free breakfast, a 24 hour shuttle... More 

Review collected in partnership with Hawthorn Suites by Wyndham

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Albany, Oregon, United States
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

we were in town for a convention and the free courtesy van to and from the convention center was a wonderful treat. the drivers were prompt, helpful and courteous as was the desk staff. the breakfast was amazing with so much to choose from. the lobby/breakfast/bar area was very nice and it was awesome to always ice water with lemon... More 

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Martin D, General Manager at Hawthorn Suites by Wyndham Sacramento, responded to this review

Dear Valued Guest, Thank you for choosing the Hawthorn Suites for your accommodation needs during your recent visit to Sacramento, and for letting us know how you rated your stay. I will certainly share your comments with my team, and address the areas of concern that you mentioned with them also. I hope we have the opportunity of welcoming you... More 

A TripAdvisor Member
3 of 5 stars Reviewed 4 days ago NEW

Room was ok, bathroom left a lot to be desired like said in other reviews. I was happy with the breakfast and the option for late checkout. Hot tub in pool area did not work. I was disappointed since I am a Finn and believe it or not, booked this hotel over other similar ones in Sacramento area since the... More 

Review collected in partnership with Hawthorn Suites by Wyndham

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Reno, Nevada
1 review
5 of 5 stars Reviewed 4 days ago NEW

We took advantage of the park and fly program with shuttle service to the Sacramento airport. We've done so in the past. Hotel is very nice and the staff very friendly. They offer a free breakfast with a great selection, including scrambled eggs and sausage. We will stay there again on our next trip by air.

Review collected in partnership with Hawthorn Suites by Wyndham

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Willits, California
1 review
4 of 5 stars Reviewed 5 days ago NEW

This hotel was the perfect fit for our family. It was quick and convenient. The staff was wonderful and the breakfast was beyond expectations of a continental breakfast. We will definitely use this hotel next time we are in the area.

Review collected in partnership with Hawthorn Suites by Wyndham

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Brighton, Colorado
1 review
1 of 5 stars Reviewed 5 days ago NEW

The property was beautiful inside and out. The food was very good. I was very disappointed to see cockroaches in my room and and hear that they were in other buildings as well. I left a message with someone at the front desk for the manager but no response. The bathroom tub/shower could of been cleaned better and it had... More 

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Provo, Utah, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

The common area was nice and the food was great. BUT, the room was gross. The carpet was so stained I didn't want to walk on it. The couch was scary and stained. The shower didn't look very clean either.

Review collected in partnership with Hawthorn Suites by Wyndham

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Martin D, General Manager at Hawthorn Suites by Wyndham Sacramento, responded to this review

Dear Valued Guest, I am very sorry to learn that your stay with us was not entirely satisfying, despite the positive impression you received from our common area and breakfast. Our carpets and furnishings are a little older but are shampooed regularly. We have also just concluded the first phase of a bathroom refresh, and will continue with this project... More 

Costa Mesa
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I really wanted to like this hotel. It was the first time I stayed at a Wyndham hotel and since we are Worldmark by Wyndham timeshare owners, I was hoping it would be nice and clean. I was looking for a place for one night with my husband and daughter, as we were visiting family in Roseville. Upon arrival, we... More 

Was this review helpful? Yes
Martin D, General Manager at Hawthorn Suites by Wyndham Sacramento, responded to this review

Dear Valued Guest, Thank you for choosing our hotel for your recent visit to our city and for taking the time to send in your thoughts. I am dismayed to learn that you are not completely satisfied with your stay. I apologize for my staff not living up to the promise they made you to have someone vacuum the carpet... More 

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