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Holiday Inn Express Sacramento Convention Center

2.5 of 5
728 16th Street, Sacramento, CA 95814
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Ranked #50 of 86 hotels in Sacramento
3.0 of 5 stars 70 Reviews
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70 reviews from our community

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Traveler rating
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Date Rating
Lakeside31
San Diego, CA
Senior Contributor
26 reviews
7 helpful votes
3 of 5 stars Reviewed August 11, 2011
2
people found this review helpful

I stayed at this hotel earlier this week because I had stayed there 3 times last year on business. Things seemed a little seedier this time. Positives: employees are polite and helpful, there are two computers in the lobby that are free to use, parking and breakfast are free, location is walking distance to Capitol building and a block from... More

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carl0086
Pennsylvania
Senior Contributor
31 reviews
19 helpful votes
4 of 5 stars Reviewed June 24, 2011

I spent several nights here on business recently and found it to be a very nice hotel with a good staff. The rooms are typical Holiday Inn Express rooms and are clean and comfortable. The location is good and you can walk to the convention center and several restaurants. I walked to and from the hotel at night and did... More

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yellowplum
toronto
Contributor
14 reviews
3 helpful votes
3 of 5 stars Reviewed June 13, 2011

Overall, it is what you would expect from a holiday in express. It is about 3 blocks away from the convention center so it is quite walkable. The corridors are slightly too dark (from the point of view of a single traveler). The other problem is the downtown / convention center being unsafe overnight but if you are not renting... More

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LLindaC
Louisville, Kentucky
Top Contributor
202 reviews
614 helpful votes
2 of 5 stars Reviewed May 16, 2011
1
person found this review helpful

As Priority club Platinum members, we use choose this group because of their overall quality and customer service. This property was way below their standard. We stayed here one night before our flight. Last visit, we stayed at the Holiday Inn by old town and enjoyed it. Not so here. The location is bordering a seedy corner with an abandoned... More

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HIEXSACCA, Manager at Holiday Inn Express Sacramento Convention Center, responded to this review
May 29, 2011

Thank you for taking the time to share the challenges you experienced on your recent stay at the Holiday Inn Express. I am always saddened to hear when we have not delivered the “Guest Experience” that you expected. Your experience reminds us that we have “work-to-be-done” and that each member of the TEAM needs to strive to do better with... More

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BrightFlight
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Senior Contributor
30 reviews
5 helpful votes
3 of 5 stars Reviewed April 28, 2011

The best part of this older hotel is the location. Walking distance to convention center. The last couple of years a few new restaurants have sprung up around the property. The lobby, halls, common space and room are fine. Not new and nice, but not run down. The room had a lot of street noise even for an upper floor.... More

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HIEXSACCA, Manager at Holiday Inn Express Sacramento Convention Center, responded to this review
May 29, 2011

Thank you for your review and comments during your stay. Our Hotel Ownership and Management is currently working to improve our Guest Experience at our Hotel and we will be making numerous changes to serve you better. We have also just ordered new fitness equipment and are scheduling to remodel our fitness room shortly adding the new equipment when completed.... More

Travel4Less
Gaithersburg, Maryland
Contributor
16 reviews
15 helpful votes
3 of 5 stars Reviewed March 20, 2011

This property is located just a few blocks from the Sacramento Convention Center and offers a cheaper alternative to the pricey Hyatt and Sheraton Grand located next to the facility. This is an older hotel that has that feint odor that I can't quite describe when exiting the elevator but that's what you get for the price. I honestly couldn't... More

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InsiemeSempre
Paso Robles
Senior Contributor
30 reviews
5 helpful votes
4 of 5 stars Reviewed March 13, 2011

Good location in Downtown Sacramento, spacious room, and nicely taken care of urban property. Only problem experienced was shock waves from the slamming of all room doors in the vicinity when they close (there has got to be a mechanism to prevent this) and a bathroom door that would not close since it was too big for the frame. More

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HIEXSACCA, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review
March 15, 2011

Thank you for your review and comments. I am having my Engineers review the self closing mechanism on the guest room doors to locate any guest doors that may be closing and making a noise and readjusting them to close quietly. I will also have them look for any guest bathroom doors that do not close securely as I am... More

I_like_union_hotels
Maryland
2 reviews
1 helpful vote
4 of 5 stars Reviewed January 26, 2011

Based on the reviews, I was expecting much less. But, it's fine. What do people expect from a low cost, budget hotel in a mid-sized city? The room has some miles on it, but is clean and comfortable enough. It doesn't have the big flat screen, or cushy pillow top bed that nicer hotels have, but you're not paying for... More

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HIEXSACCA, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review
March 15, 2011

Thank you for your review and comments during your stay. Our Hotel Ownership and Management is currently working to improve our Guest Experience at our Hotel and we will be making numerous changes to serve you better. We have recently upgraded our wireless internet services to provide a better signal and have a 24 hour technical support in case any... More

jenniferdeanb
Trieste, Italy
Senior Reviewer
10 reviews
5 helpful votes
4 of 5 stars Reviewed January 15, 2011

Got an amazing deal on hotwire for $49 so I was not expecting much when I arrived. The location is a little far from downtown but within walking distance. Lots of places to eat around and plenty of museums, including one across the street. Check-in was easy and I requested a king room, which was given to me. Marielle, the... More

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HIEXSACCA, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review
March 15, 2011

Wow, thank you for all of your kind comments and descriptions of your hotel stay. I am very pleased that you had a great experience and was able to report them to Trip Advisor for other guests to see what you experienced. Over the next few months we will continue to make changes throughout the hotel to improve our entire... More

RedSnapper25
New York City, New York
Senior Reviewer
9 reviews
4 helpful votes
4 of 5 stars Reviewed November 7, 2010

I was horrified to read poor review about this hotel. But I paid $52 per night using Hotwire and I thought the hotel was great. Complementary breakfast and newspaper were unheard of among my colleagues who stayed at Hyatt near by. They were envious. I traveled alone but they gave me a large room with a spacious bathroom. I'm not... More

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HIEXSACCA, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review
March 15, 2011

Thank you for taking the time to write a review for our Hotel on your recent experience. We are glad to not only see that you had a great experience but that your friends were envious of your stay with us and what we had to offer compared to their hotel. Being that we do have free wireless internet, free... More

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Holiday Inn Express Sacramento Convention Center Also Known As

  • Holiday Inn Express Sacramento
  • Holiday Inn Sacramento
  • Sacramento Holiday Inn
Address: 728 16th Street, Sacramento, CA 95814

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Holiday Inn Express Sacramento Convention Center
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