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Holiday Inn Express Sacramento Convention Center

2.5 of 5 728 16th Street, Sacramento, CA 95814
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Holiday Inn Express Sacramento Convention Center
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Holiday Inn Express Sacramento Convention Center
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156 reviews from our community

Traveler rating
    33
    59
    32
    19
    13
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19
34
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60
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Philadelphia, Pennsylvania
Top Contributor
63 reviews 63 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

The location is great for downtown Sacramento. The parking lot is large and fenced. The front desk was helpful and the free breakfast was adequate. Room was clean and large. Only problem was when the fan for the AC kicked in it was too loud for sleep. Finally just shut the system down.

Was this review helpful? Yes
Marysville, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Within walking distance to the convention center and bars and restaurants in downtown. Great service. Decent price for downtown. continental breakfast with enought food to tide you over tell lunch. Nice rooms, clean. Close to the Broadway music circus.

Was this review helpful? Yes
jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

jester2777, Thank you for the great Four Star rating. We appreciate your choosing our hotel for your stay in Sacramento and hope that you continue to stay with us when ever you are in town! Have a great day, Jon Primm General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Accommodation were clean and well kept, but the reason for 5 stars was the amazing staff and management team. You can tell they all believe in delivering world class customer service. Made this unexpected trip a pleasure.

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jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dsnidr, Thank you for the wonderful Five Star rating! We work hard everyday to make sure we provide outstanding service and it is nice for our team when it is recognized! We look forward to your return visit when you are in the Sacramento area! Jon Primm General Manager More 

Waterford, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The staff was very helpful and friendly. The rooms were clean comfortable and reasonably priced. Really close to the Sacramento downtown area, (nightlife) and also the Capital. Too many interesting places to visit to list them all. Will be staying there the next time we are in Sacramento.

Was this review helpful? Yes
jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Lynn G, Thank you for the great rating! We are happy that your stay was good and look forward to your return visit! Jon Primm General Manager More 

Colorado
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First night, there was an infant next door. The insulation between rooms was horrible and I could not only hear every peep the child made, I could here their TV as if it was in my room. When they checked out, the noise was much better - but what do you do it the hotel is filled?? The internet -... More 

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jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

KoloradoKid, First, please accept my apology for your experience with our internet. It is never our intention to have our guest inconvenienced by this. Second, thank you for staying with us and we hope that when you are in the area you stay with us again. Have a great day, Jon Primm General Manager More 

Pleasanton, CA
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
140 helpful votes 140 helpful votes
5 of 5 stars Reviewed January 12, 2015

I was very impressed by the staff of this hotel. When we were checking in the front desk staff noticed that the rate we booked months earlier was higher than the current room rate, so they lowered the room rate for the three rooms we had reserved. I’ve been traveling for over 30 years and have stayed at some of... More 

Was this review helpful? Yes 1
jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Good afternoon, thank you for the great Five Star rating and also for picking our hotel from the many downtown hotels in Sacramento. I must agree that the team here is second to none and I look forward to working with them on a day to day basis! If your travels bring you back to Sacramento, please stay with us... More 

Sacramento, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2015

My wife and I stayed here for NYE. From the front desk to the service staff and houskeeping my wife and I were very pleased with this hotel. I travel routinely for business and must say that it is very rare to receive such service even at the higher priced hotels. We were greeted by the front desk clerk with... More 

Was this review helpful? Yes 1
jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Thank you for the great Five Rating! We are very happy that you chose us for your stay and hope that you return not only next year for New Years Eve, but also for other events when you are in the Sacramento area. Jon Primm General Manager More 

Corning, California
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 5, 2014 via mobile

We stayed here by booking it on hotwire. The location was ok. The guest agents were very kind, even learning us there HDMI cord for our Xbox. The room was big, clean, and up to date. I don't think they have the new HIE pillows yet ours were a lil waran out and small. Unfortunately we missed breakfast, we went... More 

Was this review helpful? Yes
jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dennis B, Thank you for the fantastic review! It is nice to hear that you and your wife not only enjoyed our hotel, but also New Years Eve as well. The staff here hopes that your new years is a great one and that you stay with us in the near future. Jon Primm General Manager More 

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 5, 2014

I was visiting for business, mostly to be close to the Convention Center. It is walking distance to the Convention Center, which is great but like most smaller downtown areas, safety becomes a concern after dark. The hotel itself is very dated, exterior and interior but I have to say they make up for it with the quality of their... More 

Was this review helpful? Yes
jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Thank you for giving us Four stars as opposed to three. The team here really does make a lot of difference regarding the experience our guests have. We look forward to a return visit! Jon Primm General Manager More 

Fullerton
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 3, 2014

the hotel is located in a sort of downtrodden part of Sacramento. homeless were outside. they didn't bother me but I can assume it may bother other folks. the local liquor store doesn't sell single beers in order to keep down alcohol sales to the street campers. Hotel was very clean, great staff, xlnt breakfast.

Was this review helpful? Yes 1
jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Thank you for staying at our hotel and for giving us a great Four star rating! We look forward to your staying with us in the future and hope to be your first choice in downtown hotels! Jon Primm General Manager More 

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Additional Information about Holiday Inn Express Sacramento Convention Center

Address: 728 16th Street, Sacramento, CA 95814
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Sacramento Convention Center 2.5*
Number of rooms: 132
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Also Known As:
Holiday Inn Express Sacramento Hotel Sacramento
Holiday Inn Sacramento
Hotel Style:
#23 Business Hotel in Sacramento

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