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Holiday Inn Express Sacramento Convention Center

2.5 of 5 728 16th Street, Sacramento, CA 95814
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Holiday Inn Express Sacramento Convention Center
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Holiday Inn Express Sacramento Convention Center
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151 reviews from our community

Traveler rating
    32
    56
    31
    19
    13
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19
33
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58
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Pleasanton, CA
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
140 helpful votes 140 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was very impressed by the staff of this hotel. When we were checking in the front desk staff noticed that the rate we booked months earlier was higher than the current room rate, so they lowered the room rate for the three rooms we had reserved. I’ve been traveling for over 30 years and have stayed at some of... More 

Was this review helpful? Yes 1
jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Good afternoon, thank you for the great Five Star rating and also for picking our hotel from the many downtown hotels in Sacramento. I must agree that the team here is second to none and I look forward to working with them on a day to day basis! If your travels bring you back to Sacramento, please stay with us... More 

Sacramento, California, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here for NYE. From the front desk to the service staff and houskeeping my wife and I were very pleased with this hotel. I travel routinely for business and must say that it is very rare to receive such service even at the higher priced hotels. We were greeted by the front desk clerk with... More 

Was this review helpful? Yes
jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Thank you for the great Five Rating! We are very happy that you chose us for your stay and hope that you return not only next year for New Years Eve, but also for other events when you are in the Sacramento area. Jon Primm General Manager More 

Corning, California
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 5, 2014

We stayed here by booking it on hotwire. The location was ok. The guest agents were very kind, even learning us there HDMI cord for our Xbox. The room was big, clean, and up to date. I don't think they have the new HIE pillows yet ours were a lil waran out and small. Unfortunately we missed breakfast, we went... More 

Was this review helpful? Yes
jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dennis B, Thank you for the fantastic review! It is nice to hear that you and your wife not only enjoyed our hotel, but also New Years Eve as well. The staff here hopes that your new years is a great one and that you stay with us in the near future. Jon Primm General Manager More 

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 5, 2014

I was visiting for business, mostly to be close to the Convention Center. It is walking distance to the Convention Center, which is great but like most smaller downtown areas, safety becomes a concern after dark. The hotel itself is very dated, exterior and interior but I have to say they make up for it with the quality of their... More 

Was this review helpful? Yes
jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Thank you for giving us Four stars as opposed to three. The team here really does make a lot of difference regarding the experience our guests have. We look forward to a return visit! Jon Primm General Manager More 

Fullerton
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 3, 2014

the hotel is located in a sort of downtrodden part of Sacramento. homeless were outside. they didn't bother me but I can assume it may bother other folks. the local liquor store doesn't sell single beers in order to keep down alcohol sales to the street campers. Hotel was very clean, great staff, xlnt breakfast.

Was this review helpful? Yes 1
jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Thank you for staying at our hotel and for giving us a great Four star rating! We look forward to your staying with us in the future and hope to be your first choice in downtown hotels! Jon Primm General Manager More 

Bengaluru (Bangalore), India
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 1, 2014

Comfortable bed and conveniently located with friendly staff. Stayed by myself for 2 weeks with prompt and courteous staff to make my stay more comfortable and good. Made me go for Holiday Inn chain every city in the States.

Was this review helpful? Yes
jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

WOW, it's nice to see that our staff have made you a loyal customer, not only to our hotel, but to Holiday Inn as a whole. We look forward to your returning to Sacramento and also staying with us. Thank you, Jon Primm General Manager More 

San Diego
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 23, 2014

I often stay at the Holiday Inn Express Sacramento Convention Center hotel. It's a little less than a mile from the Capitol and allows a nice fresh air walk to meetings and a stress-reducing walk in the afternoon. You are greeted by friendly staff who are happy to help with suggestions for restaurants, directions, or just in room needs. They... More 

Was this review helpful? Yes
jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Rochelle232, Thank you for the rating of Five! We are very happy that we are convenient for you when you are at the capital, or anywhere in the Downtown area. We look forward to your next visit! Again, thank you, Jon Primm General Manager More 

2 reviews
4 of 5 stars Reviewed November 17, 2014

Bed was very comfortable and room very spacious would stay there again. Desk service and staff very friendly and generous it was very close to the old town sacramento business area we were walking distance to state capital and museums and retail stores

Was this review helpful? Yes
jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

sal v, Let me say thank you for your great rating. I am happy that we were able to meet your expectations and we look forward to your next visit with us. Jon Primm General Manager More 

Volcano, California
Top Contributor
267 reviews 267 reviews
58 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed November 16, 2014

We have stayed at this older property several times over the past 20 years, mostly because of price and location. We were surprised to see that the outside looks the same, but the public rooms and sleeping rooms have been completely remodeled and are quite attractive. Quiet rooms. Good breakfast.

Was this review helpful? Yes
jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Good afternoon Amador, We have upgraded our outside area since your last stay. We have taken down some of the "ugly" bushes and replaced them with grassy areas for both looks and for our pet guests! We are each month picking a different area to upgrade or redo on our grounds so please visit us again and let us know... More 

A TripAdvisor Member
4 of 5 stars Reviewed November 13, 2014

I stayed here for 3 nights and I was pleased. I did get a great deal from a third party site and the price worked out perfectly. The rooms were decent, although I did find a little cockaroach and killed it. It happens, it wasn't a reflection of cleanliness. The staff was very friendly. Breakfast in am was good and... More 

Was this review helpful? Yes
jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Thank you for your great rating. We are happy that we were able to meet your needs and hope that you are able to stay with us on your return visit! Jon Primm General Manager More 

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Additional Information about Holiday Inn Express Sacramento Convention Center

Address: 728 16th Street, Sacramento, CA 95814
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Sacramento Convention Center 2.5*
Number of rooms: 132
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Also Known As:
Holiday Inn Express Sacramento Hotel Sacramento
Holiday Inn Sacramento
Hotel Style:
#20 Business Hotel in Sacramento

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