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Holiday Inn Express Sacramento Convention Center

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728 16th Street, Sacramento, CA 95814
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Holiday Inn Express Sacramento Convention Center
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Holiday Inn Express Sacramento Convention Center
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172 Reviews from our TripAdvisor Community

Traveler rating
    39
    64
    35
    19
    15
See reviews for
21
38
19
65
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Front desk greeting and check-in very friendly and courteous. Bottled waters upon checking in. Clean room, 3rd floor. Convenient walking distance to everything we needed. Free breakfast was good; typical free breakfast. Great rate. Would stay again.

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Long Beach, CA, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

When we arrived the evening manager was at the door to great us with a smile and telling us that our room was ready and waiting. The room was spotless and there were glasses of cool water waiting on the TV stand. The manager asked about wake up call and stated the breakfast cook would be in early for us.

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Lacey, WA
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Holiday Inn Express is my urban hotel of choice, partly because it's consistent. This property looked and felt like it had been acquired from a lesser chain in the distant past and hadn't been brought up to IHG's standards for this brand on the matter of decor, plumbing, wifi bandwidth, and window insulation. However, Jose at the front desk and... More 

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San Francisco area, CA
Top Contributor
91 reviews 91 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I wasn't here very long, less than 24 hrs. But there was plenty of off street parking, pleasant front desk staff, and a very good hearty breakfast in the morning. I was upgraded to a suite which was a nice surprise. Absolutely no complaints, just positive experiences here for me.

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Kapolei, Hawaii
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Booked this hotel at a great price for an one night stay through Hotwire. Hotwire amenities listed accessible bathrooms which I needed for my mom. Contacted the hotel by email to confirm an accessible room. The email was answered promptly by General Manager Jon Primm and he arranged a room with a roll-in shower for my mom and the room... More 

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jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

chisox05, Thank you for the great rating! We are very happy that we met your expectations for your ADA requirements and hope that on a return visit to Sacramento you stay with us again! Have a great day, Jon Primm General Manager More 

Arcadia, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel was kept clean. The pillows were too soft for me. Short walk to the capitol from the hotel. Well-stocked with a variety of breakfast items in the morning. The automatic pancake machine was pretty cool. They also had iced water, tea and coffee at the lobby throughout the day during my stay which was a nice touch.

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jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Janine H, Thank you for the great rating of Five! We are very happy that your stay was a good one and hope that on a return visit to the Sacramento area you stay with us again! Have a great day, Jon Primm General Manager More 

Concord, California
Top Contributor
112 reviews 112 reviews
52 hotel reviews
265 helpful votes 265 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel several times before, but not for awhile. Got it on a 3rd-party site at the last minute. Good to be back and see some improvements (re-doing the business center and the floors in the elevators) but I was greeted by the same friendly staff -- not the same people but they are always friendly and... More 

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jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

MarlySF, Thank you for the outstanding Five Rating! We are very happy to have had you back and look forward to your return when you are in the area. On a different note, we thin Raj and all of the team here are pretty great! Have a great day, Jon Primm General Manager More 

pa
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 26, 2015

As others have said this is an older hotel, but they are trying to make improvements. Staff were fantastic. They called after check in to see if everything was ok. They were friendly and helpful and went out of their way to make your stay enjoyable. They offered helpful suggestions on where to eat and places to visit. The shower... More 

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jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Good morning auntded, Thank you so much for the Five Star rating! The team here likes to be able to take care of our guests and it shows they succeeded with you! I would like to apologize for the towel bar, but am happy that it was corrected and the remainder of your stay was up to your expectations! We... More 

Redding, California
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 15, 2015

Clean organized hotel. Lots of food and activities nearby. Comfortable walk to the convention center 9 minutes. Downtown Sacramento is easy to navigate with more then enough Restaurants, Bars and small shops to keep you amused.

Was this review helpful? Yes 1
jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Good morning Craig F! I would like to thank you on behalf of our hotel for the fantastic Four Star rating! We are very happy that you enjoyed yourself and look forward to having you back as a guest on your next visit to the Sacramento area! Jon Primm General Manager More 

Bakersfield, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 11, 2015

We stayed at the HI because we attended a conference. Convention center is only about a 10 minute walk from the hotel. Overall, the hotel staff were awesome and accomidating for our group. The breakfast was great and well stocked. The room was clean and on the larger side. The only real issue we found was that the beds were... More 

Was this review helpful? Yes
jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Kaley H, First of all, thank you for staying at our hotel! We are very happy that you enjoyed your stay, but also need to apologize for your lack of comfort bed wise. We do hope that you stay with us again on your next visit to the Sacramento area! Have a great day, Jon Primm General Manager More 

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