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Holiday Inn Express Sacramento Convention Center

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728 16th Street, Sacramento, CA 95814
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1 room 1 guest
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Holiday Inn Express Sacramento Convention Center
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190 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Frederiksberg, Denmark
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed yesterday NEW

Tripadvisor shows the hotel as having a pool. Unfortunately this is not the case. I would have chosen a different hotel if I knew this. The staff was very friendly and everything went as it should except for the A/C repair. My A/C unit was rattling and noise level was too high for my comfort. I asked for this to... More 

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Hanover, Germany
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is perfectly located to walk into the city. The staff is very friendly, the rooms are clean and as we expected. Moreover a good breakfast buffet was included. Overall it was simply perfect. The August special was very nice: Pancakes at night!

Was this review helpful? Yes
Dharmesh T, Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear Guest, Thank you so much for you kind words and great 5 star rating and also glad to see that your stay was perfect. The review like yours are the motivation that is pushing us to improve ourselves even more.We hope that you will soon be our guest again. Thank you, More 

Pittsburg, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The check in experience was really good the front desk supervisor and front desk clerk were really nice and friendly. The room was very clean the interior of the rooms were updated and very clean. This particular hotel doesn't have a pool and hot tub. The breakfast area looked nice and clean. The entrance of the hotel was nicely decorated.... More 

Was this review helpful? Yes
Dharmesh T, Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear donnadavis2013, Thank you so much for such a wonderful review and great 5 star rating.And i am glad to see that our front desk team was able to make your check in experience wonderful and easy.Also glad to see that you enjoyed your stay and breakfast at our hotel. Our number one priority is to make sure every guest... More 

Central Oregon
Level Contributor
83 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights for family travel w/ 2 kids. Room was nice, average. Check-in was fast and friendly. Nice breakfast selection for a hotel. Plus they have 8p-12a "pancakes and coffee". I didn't partake, but at least it was something different. Parking stalls were a little tight. Easy to walk to nearby places to eat, also the capitol building/grounds,... More 

Was this review helpful? Yes
Dharmesh T, Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear Vacationaholic, First of all thank you for taking time out from your busy schedule to write about your hotel stay at our Holiday Inn Express. And thank you so much for 4 star rating and glad to see that you enjoyed pancake night which is going on for this month of August. And yes you are right we are... More 

Level Contributor
82 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I came for a convention and had to book this hotel. Be careful if you google Holiday Inns -- this one did not have a pool and my room did not have a refrigerator. I'm rather sure the other Holiday Inn in downtown had both. Within an easy walk of the convention center. Nice people work here, from the front... More 

Was this review helpful? Yes
Dharmesh T, Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear Amy T, I am glad to see that you have enjoyed your stay at our hotel. Also thank you so much for mentioning our staff and accept my apologies on the AC that it didn't work for you , we will certainly look in to this and fix it. It will be our pleasure to have you stay with... More 

San Diego
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 23, 2015

I have chosen to make this Holiday Inn my home away from home whenever in Sacramento. Check in is always welcoming and friendly and Dharmesh usually greets me. Leaving the following day is quite often Noel who is friendly and helpful for departing needs. I have yet to meet an member of the staff who is not polite, helpful or... More 

Was this review helpful? Yes
Dharmesh T, Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear Rochelle232, We would like to thank you for great five star rating and for mentioning Dharmesh and Noel and rest of the staff. Also thank you very much for making our hotel your home away form home and glad that you enjoys your stay with us whenever you come visit Sacramento, it is always our pleasure to be at... More 

Texas
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 17, 2015

I stayed at this hotel and really enjoyed the visit. The hotel is a few minutes walk from downtown and the convention center. It is also located in a quaint, quiet neighborhood. Free parking in a fenced area is a plus. The check in staff were very friendly and went out of their way to provide restaurant suggestions. The rooms... More 

Was this review helpful? Yes
Dharmesh T, Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear TAMU79, First of all, We would like to take an oppurtunity to thank you for staying with us. Also glad to hear that you enjoyed your stay at our hotel and glad to hear that our front desk staff was able to help you with dininig suggestions,if you come to sacramento next time please give us oppurtunity to serve... More 

Eagle, Idaho
Level Contributor
104 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 12, 2015

Super nice place for downtown! This wins out for the best place to stay when you need to be downtown. Usual great breakfast with my favorite cinnamon rolls and the first place I have seen Chobani yogurt . The staff is one of the best. Not to many panhandlers in the area. Close to food and a laundry. Nice deco... More 

Was this review helpful? Yes
Dharmesh T, Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear Pam D, Thank you very much for the great rating.And i am glad that you mention Cinnamon rolls and Chobani yogurt those are my favorite as well.We hope to see you again on your next visit to Sacramento. Best regards from our entire staff. More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 8, 2015

Great service at the front desk, they even upgraded us for . The room was really clean and nice. Good for a cheap price. The breakfast was included and it was great breakfast. We isn't expect it to be included with the price so cheap. Parking was free too.

Was this review helpful? Yes
Dharmesh T, Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear VMARIE, Thank you for awesome five star rating and also for mentioning our staff, and i am glad that we were able to give you free upgrade. Also the breakfast is great specially those cinnamon rolls, and i am glad that you enjoyed breakfast. It will be our pleasure to have you stay with us again on your next... More 

Washington DC, District of Columbia
Level Contributor
160 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
4 of 5 stars Reviewed July 1, 2015

It's basic but very clean and comfortable. The beds are good and the AC works well--perhaps a bit noisy, which helps drown out the noise from the street. If you can, try to get an even-numbered room, away from the street, which is a major thoroughfare. All the employees were friendly and very helpful. The price was high.

Was this review helpful? Yes 1
jonprimm, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Janeite, Thank you for the great review! We hope that on return visits to Sacramento you stay with us again! Jon Primm General Manager More 

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