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All 85 Sacramento hotels

Embassy Suites Sacramento - Riverfront Promenade

3.5 of 5 Hotel   |   100 Capitol Mall, Sacramento, CA 95814
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82%
Ranked #10 of 85 hotels in Sacramento
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed July 2, 2013
Margaret P Mosgiel, New Zealand
  • Reviews (484)
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484 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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There are newer reviews for Embassy Suites Sacramento - Riverfront Promenade
See the most recent reviews
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 4, 2013 via mobile

Facility is beautiful however the service was appalling from the front desk to the restaurant! I am a Hiltons honors diamond club member ( i. e. i stay at Hilton hotels often). This is the WORST customer service experience I have had ever had with a Hilton hotel. Will be checking out early and going to the Hyatt

Was this review helpful? Yes 3
OnLineManagementTeam, Manager at Embassy Suites Sacramento - Riverfront Promenade, responded to this review

Dear Agr8rn- We are sorry to hear about your experience at our property. It is not consistent with our reputation of excellence as the top Embassy Suites in Overall Guest Satisfaction for 2012. Our goal is and always has been to create an atmosphere of warmth and hospitality and we are disappointed to know that your experience was to the... More

Mosgiel, New Zealand
1 review
4 of 5 stars Reviewed July 2, 2013

Good for families and location to Old Sacramento. Only 5 minutes from Amtrack. More info on distances could be useful. The map in the room was helpful as we walked about 6 hours in one day. The restaurants were handy to the hotel. At Least 4 musuems near this hotel.

Review collected in partnership with Embassy Suites Hotels

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OnLineManagementTeam, Manager at Embassy Suites Sacramento - Riverfront Promenade, responded to this review

Thank you, Margaret P, for your review. The proximity of our location to so many of the treasures found in Sacramento makes our property a favorite with families and business travelers alike. We look forward to welcome you back the next time you are in Sacramento. More

Los Angeles, California
Top Contributor
113 reviews 113 reviews
21 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed June 25, 2013

I've stayed in Sacramento numerous times on business and thoroughly enjoyed my stay here. Recently, I brought my extended family (3 generations) here for a family reunion. Could not have asked for a better value. The hotel is located within easy walking distance of the State Capitol and is across the street from Old Sacramento. The suites are generously sized... More

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A TripAdvisor Member
3 of 5 stars Reviewed June 25, 2013

The hotel staff was nice and breakfast good. The pool is tiny and the room it is in was equally small. Good location near capital and old town Sacramento. If you are with your family and want a pool DONT go. Good for breakfast with kids.

Review collected in partnership with Embassy Suites Hotels

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Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 24, 2013

The Embassy Suites in Sacramento is what I've come to know and love about this chain of hotels. It was a great stay and I have no complaints, except for the size of the beds. When did they switch to doubles instead of queens? Everything else from the room to the valet service to the breakfast and manager's reception was... More

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OnLineManagementTeam, Manager at Embassy Suites Sacramento - Riverfront Promenade, responded to this review

Thank you for your review Sparks89436. We are always pleased to hear that we have shown our guests the hospitality which they have come to expect from Embassy Suites. Next time you are in the area we recommend upgrading to a King-bedded Suite with a spectacular view of the river. We look forward to welcoming you back soon. More

Davis, California
2 reviews
5 of 5 stars Reviewed June 21, 2013

My husband and I stayed at the Embassy Suites to celebrate our anniversary. The suite we stayed in was very large and clean. The staff was very nice, friendly and helpful. The hotel is a few steps away from Old Sacramento and a mere few blocks to the state capitol building. Also, public transit is very close by.

Review collected in partnership with Embassy Suites Hotels

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OnLineManagementTeam, Manager at Embassy Suites Sacramento - Riverfront Promenade, responded to this review

Thank you for wonderful review of our hotel. We are honored to have been a part of your special day and will share your positive comments with our staff. We look forward to welcoming you the next time you return to Sacramento. More

Rocky Mount, United States
1 review
5 of 5 stars Reviewed June 21, 2013

This hotel was very clean and efficient. I chose this place to host a business meeting of 30 people. The attendants were on top of everything, food was great as well as the atmosphere. One small watch out is the vagrants who tend to hand out near the patio durng the heat of the day. Obviously this is nothing against... More

Review collected in partnership with Embassy Suites Hotels

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OnLineManagementTeam, Manager at Embassy Suites Sacramento - Riverfront Promenade, responded to this review

Thank you for your gracious review of your recent event at our property. Our location is the perfect spot to host a small board meeting to a large training. We will pass on your positive comments to our staff and we thank you for your business. We will look forward to hosting your next business meeting. More

Oakland, United States
1 review
5 of 5 stars Reviewed June 17, 2013

Excellent amenities with friendly bar and restaurant staff. Overall, the service is great. The parking fee is expensive, but your options are very limited. I am not a fan of paying for Internet service as a Silver HHonors member. I do not experience this issue with the same status at other hotel properties.

Review collected in partnership with Embassy Suites Hotels

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OnLineManagementTeam, Manager at Embassy Suites Sacramento - Riverfront Promenade, responded to this review

Thank you Jeffery C. for your review of our hotel. We are glad to know that our amenities and staff made your stay so enjoyable. We work hard to keep both our internet and parking charges comparable with what the other businesses in the area are charging so we hope it didn't detract from your overall experience. We look forward... More

Point Reyes Station, United States
1 review
4 of 5 stars Reviewed June 15, 2013

This hotel is located in the perfect place to visit Old Town, the Capitol Building, and to access the major freeways to other parts of town. The staff were extremely helpful and efficient. Having a hot breakfast included in the price was a real deal for my group.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
OnLineManagementTeam, Manager at Embassy Suites Sacramento - Riverfront Promenade, responded to this review

Thank you, Julie C. for sharing your comments with us. We are always pleased to hear that our guests enjoyed our prime location and easy freeway access. Indeed our complimentary cooked-to-order breakfast, offering everything from out signature custom omelet and waffles to a full buffet spread, is a great added value. We hope to have the opportunity to welcome you... More

Bellevue, WA
Top Contributor
99 reviews 99 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 5, 2013

The hotel is very nice, situated near town center and real close to Old Sacramento. The room price was fine for the good sized suite, but the parking fee is a chunk. I would have loved an outdoor swimming pool, as the indoor one served no purpose on a warm, sunny day. The breakfast was good except for the powdered... More

Was this review helpful? Yes 1
OnLineManagementTeam, Manager at Embassy Suites Sacramento - Riverfront Promenade, responded to this review

Thank you for your positive review rerBellevue. Our location in downtown Sacramento and directly across from Old Town is unbeatable, but allows for very limited parking space. Our parking charge is comparable to what the other businesses in the area are charging, so we hope it did not take away from your enjoyment of the location. You’re right. An outdoor... More

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Additional Information about Embassy Suites Sacramento - Riverfront Promenade

Address: 100 Capitol Mall, Sacramento, CA 95814
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Sacramento - Riverfront Promenade 3.5*
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Also Known As:
Embassy Suites Sacramento - Riverfront Promenade Hotel Sacramento
Embassy Suites Hotel Sacramento
Sacramento Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Sacramento #4 Family Hotel in Sacramento #8 Business Hotel in Sacramento
Hotel Class
Official Description (provided by the hotel)
The Newly Renovated Embassy Suites Sacramento - Riverfront Promenade hotel is located on the Sacramento River across from historic Old Town Sacramento. This full-service upscale all-suite hotel is just minutes from the California State Capitol, ARCO Arena, Sacramento International Airport and the Cal Expo - California Exposition and State Fair. Guests of the Embassy Suites Sacramento hotel stay in spacious two-room suites and will enjoy many hotel amenities, services, and facilities in addition to our Complimentary Cooked-to-Order Breakfast and Complimentary Nightly Manager's Reception. ... more   less 
Number of rooms
242

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