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Embassy Suites by Hilton Sacramento - Riverfront Promenade

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100 Capitol Mall, Sacramento, CA 95814
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Embassy Suites by Hilton Sacramento - Riverfront Promenade
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Embassy Suites by Hilton Sacramento - Riverfront Promenade
Embassy Suites by Hilton Sacramento - Riverfront Promenade
Embassy Suites by Hilton Sacramento - Riverfront Promenade
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731 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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CA
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I redeemed Hilton honors points for an anniversary date night with my spouse. It was fun to have a happy hour at the hotel...it was great to have hot breakfast...the Embassy is near a comedy club. It was within walking distance.

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Yuma, Arizona
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

30 dollars a day to park ridiculous. Valet driver wrecked my friends car. Other people were complaining about the valet drivers. The only good thing was location and breakfast was good. That's it won't stay again

Review collected in partnership with Embassy Suites Hotels

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Vancouver, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This is the worst hotel I have stayed in in a very long time. There were a few good things like free breakfast and the river but besides that we will never stay here again and may not stay with hilton ever again... That's how terrible the experience was. I live in chronic pain and have to walk with a... More 

Was this review helpful? Yes 1
Marcus R, Front Office Manager at Embassy Suites by Hilton Sacramento - Riverfront Promenade, responded to this review

Thank you for your comments. The safety and security of all of our guests is the top priority for Embassy Suites and for Hilton Worldwide. To ensure room security and guest safety, only the registered guests for a guest room are permitted access to that guest room. This is an extremely important policy that should be strictly enforced at any... More 

San Bruno, United States
1 review
3 of 5 stars Reviewed 1 week ago

The place was nice and close to Old Town Sacramento. What threw me off was the condom box in the bedroom closet that was left there. Also there was a dirty pillowcase in the bathroom sink. I asked for more towels when I checked in and non came. Noise from downstairs was a little loud and I was on the... More 

Review collected in partnership with Embassy Suites Hotels

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Marcus R, Front Office Manager at Embassy Suites by Hilton Sacramento - Riverfront Promenade, responded to this review

Thank you for sharing your experience on Tripadvisor. We appreciate your feedback. We are sorry that you encountered these issues during your stay. I have sent your comments to our Housekeeping Manager to address with our staff. We hope that you will choose to stay with us again in the future. Please feel free to contact me to further discuss... More 

Hawaii
Level Contributor
239 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed 1 week ago

After traveling from city to city, it was like heaven to land at the embassy suites for a couple of days. The hotel staff treated us like royalty... everyone was extremely friendly and wend out of their way to make our stay comfortable and memorable... The restaurant had outstanding meals for dinner and the free breakfast was a nice touch.... More 

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Petaluma, CA
Level Contributor
122 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Yes, Embassy Suites has included made to order breakfast. The key to ordering, seating and eating it in a timely manner is to make sure you get there before 8 am. At least in this location, anything later can be challenging due to the crowd overwhelming the staff who are doing their best to keep up. The location, close to... More 

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Meadow Vista, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Had a check in clerk with an attitude, a room with a bath/shower that hardly drained, noisy air conditioner, and non responsive to requests for added pillows and glasses, etc... for a third member of our party.

Review collected in partnership with Embassy Suites Hotels

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Marcus R, Front Office Manager at Embassy Suites by Hilton Sacramento - Riverfront Promenade, responded to this review

Thank you for taking the time to share feedback on your recent stay with us. We’re very sorry to hear you experienced an undesirable level of customer service. We assure you that we've addressed the problems you mentioned with the front desk and maintenance issues in the room you were assigned. We appreciate you alerting us to these issues. We... More 

Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed for one night at the hotel, as the other Embassy Suites we have stayed on this was also an average + experience. The nice thing about the hotel is that it has no problem of accepting all of us on the same room (suite) - although we are six in total. This saves us a lot of money.... More 

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Horseheads, New York
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The check in was quick easy and they were very friendly. They asked if we had stayed there before and told us about the cocktail hour and breakfast in the morning. The rooms were large and very clean. I do have one suggestion and that is to keep the creamers for the coffee in the frig. i went to use... More 

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Bakersfield, California
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As a Hilton Honors member I tend to stay at lots of Hilton properties. It's been a while, though, since I'd been to an Embassy Suites. My one night stay in the Embassy Suites in Sacramento reminded me just how much I like them, and why. The valet was friendly. Check-in was a breeze. The suite was spacious, clean and... More 

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