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Embassy Suites Sacramento - Riverfront Promenade

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100 Capitol Mall, Sacramento, CA 95814
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Embassy Suites Sacramento - Riverfront Promenade
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Embassy Suites Sacramento - Riverfront Promenade
Embassy Suites Sacramento - Riverfront Promenade
Embassy Suites Sacramento - Riverfront Promenade
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648 reviews from our community

Traveler rating
    292
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    81
    33
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181
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Long Beach, CA, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

I had problems entering and leaving my room. The door was to heavy for a person using a wheelchair and I could not open the door from inside. The staff was polite but did not get the door fixed to my satisfaction. They were too slow.

Review collected in partnership with Embassy Suites Hotels

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Atlanta, Georgia
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel while traveling on business. Like most travel experiences, there was a mixture of positive and negative. The positive: friendly staff, nice breakfast, and extremely comfortable bed. The negative: valet parking was chaos. I had called for my car but nobody answered. When I went down, they were clearly busy. The phone rang the whole time... More 

Was this review helpful? Yes 1
Indianapolis, Indiana
Contributor
15 reviews 15 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel has everything you could need for a small to medium size group. The rooms are all suites with two workstations and speaker phones. The beds are comfortable and many of the rooms have nice views of the river and fascinating bridge, and the room rate for groups is very reasonable - with free breakfast and adult beverages during... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 1 week ago NEW

The Embassy Suites was not at the top of their game. Problems with the safe, carpet cleanliness, room temperature. The availability of the shuttle to/from airport was not publicized well. On the plus side is the location, walkability and morning breakfast.

Review collected in partnership with Embassy Suites Hotels

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Saint Louis, Missouri
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

With the relaxed check-in service, the front curb attention to helping guests, the friendliness of staff, the well-kept room ... makes for happy campers! The hot breakfast items [omelets made to order] was a great addition.

Review collected in partnership with Embassy Suites Hotels

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Parrish, Florida
Top Contributor
121 reviews 121 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Would have rated a 5 except there was no wakeup call and the alarm clock didn't buzz either. Fortunately woke up only six minutes late. All personnel were exceptionally nice and accommodating. Would stay here again but would make sure wakeup system was working.

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Fresno, CA
Contributor
14 reviews 14 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Embassy is steps away from Old Town Sacramento. The hotel is very quiet and the hotel staff was very accommodating. The breakfast is outstanding! The social hour is also nice. The pool area is a little small as well as the gym but they were both clean and well stocked with towels. The woman in the gift shop was... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

We enjoyed the accommodations other than the fact that we were charged $30.00 per night, per vehicle and were not advised of this charge prior to our arrival. That is an extra $60 per night not disclosed to us. Breakfast was great, beds were great, room was nice.

Review collected in partnership with Embassy Suites Hotels

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Denver, Colorado
1 review
3 of 5 stars Reviewed 2 weeks ago

We lucked out getting a beautiful room at Embassy Suites in Sacremento. Our room was facing the river so we had a scenic view of the river and activities along it. One suggestion I would make would be to add a night light. Everything else was perfect. About half of their rooms would be facing a major highway. I am... More 

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Ipswich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice large suites in a good location for visiting old Sacramento and downtown. Comes with free drinks reception 5:30-7:30 and cooked to order breakfast. The staff at check in were very friendly and the only downside of the hotel was that there was no parking on site. We paid $30 for valet parking as self park was $24.

Was this review helpful? Yes 1
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