We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Grand Sacramento Hotel

3.5 of 5 1230 J Street, 13th and J Street, Sacramento, CA 95814
Hotel website
Hotel deals
Special Offer
Breakfast for 2 Included
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Sheraton Grand Sacramento Hotel
Professional photos View all
Browse nearby
Sheraton Grand Sacramento Hotel
Write a Review

697 reviews from our community

Traveler rating
    308
    251
    85
    27
    26
See reviews for
72
101
47
364
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (697)
  • Mar-May only
    (128)
  • Jun-Aug only
    (199)
  • Sep-Nov only
    (216)
  • Dec-Feb only
    (154)
All months
Stamford, Connecticut
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Nice enough property located in a not so nice downtown...but please at all costs avoid the bar. Manager rude and obnoxius Food was horrendous manager much worse I work in the beverage industry and knowing that the staff (really just the manager) went out of his way to disparage my brands

Was this review helpful? Yes
Atlanta
Senior Contributor
48 reviews 48 reviews
39 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Hotel is in a great location. Typical, remodeled Sheraton product. Clean and basic. All is good there. You know what to expect when booking a Sheraton in the US. Beds were very comfortable and hotel was clean. As a Starwood Platinum who stays 75+ nights a year I appreciate the suite upgrade especially on stays 2+ nights. When I checked... More 

Was this review helpful? Yes
Huntington Beach
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel has a great location downtown next to the convention center and close to the Capitol and restaurants. The place is clean and Jon at the desk was very helpful with a reservation mistake. The rooms are modern and clean and full if amenities. There is a lounge in the lobby but the drinks are a little pricey, there... More 

Was this review helpful? Yes
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are so happy to hear that you had such a wonderful experience at the Sheraton Grand hotel. It is great to hear that you were able to enjoy our 24-hr Sheraton Fitness Center and the Sheraton Club Lounge. We hope to welcome you back soon! More 

Santa Cruz, California
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Overall we enjoyed our stay very much. Lovely room, nice staff, great food and free breakfast, Dogs Allowed! The only con was that we had to pay for parking ($20) in a unsecured lot. It is in walking distance from the Capital building, so a beautiful walk is right there.

Was this review helpful? Yes 1
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are so glad that you had such a comfortable experience with us at the Sheraton Grand. Thank you for taking the time to review out hotel and we hope to welcome you back soon! More 

Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice comfy needs and spacious rooms. Housekeeping did a great job, rooms were very clean. Front Desk could of been a little more courteous on check-in and check-out. Love the window nook, could of stayed there all night and enjoyed the stunning Downtown Sacramento views.

Was this review helpful? Yes 1
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to review our hotel! It is great to hear that you enjoyed the view from your room. Your feedback regarding your experience will be shared with our team and we hope to welcome you back soon! More 

1 review
1 of 5 stars Reviewed 2 weeks ago

so they charged 200 dollars room mess without tell us. 1- rudeless front desk 2- no mini bar at room 3- low class hotel design 4- old decoration 5- their security manager protent so important 6-recommend stay at Citizen 7-cheap bed sheet but they still charge 200 8- horrible experience with 750 dollars for on night 9-Zerooo if there is... More 

Was this review helpful? Yes
Cypress, Texas
Senior Contributor
43 reviews 43 reviews
37 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The SGC is a large hotel on a grand scale. I usually stay here at least once a month while on business. The staff is always friendly, rooms are very spacious(all have a window bench, corner rooms sometimes have 2 benches), and the hotel dining options are pretty good. Like most large hotels ordering room service gets a large %... More 

Was this review helpful? Yes 1
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are happy to hear that you continue to have positive experiences at the Sheraton Grand hotel. Our goal is to provide a comfortable and warm stay and It is great to hear that you have been able to enjoy our property for so many years. We hope to welcome you back again and again! More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I only had to stay one night, and am glad. The beds were very uncomfortable and I could hear the people in the hallways, as well as, sirens and trains outside all night. The service was not bad and overall is in a decent location, which is why it was selected. Probably wound look at other options for a better... More 

Was this review helpful? Yes 1
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver a comfortable guest experience, and it is apparent in this case that we fell short. Your feedback will be shared with all of the... More 

Palo Alto, California
Top Contributor
115 reviews 115 reviews
48 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I loved how walkable the hotel was. Not too far from the Amtrak station (though be thoughtful how you walk) and really convenient for the Capitol and Convention Center. The gym was quite large, had up-to-date machines and was very clean. However, I found that several of the personal TVs were nonfunctional. The room amenities were fine, but nothing special.... More 

Was this review helpful? Yes 1
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are happy to hear that you had a good experience at the Sheraton Grand hotel. Our goal is to provide a comfortable and warm experience. It is great to hear that you were able to enjoy our 24-hr Sheraton Fitness Center. We hope to welcome you back soon! More 

Berkeley, Ca
Contributor
18 reviews 18 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is conveniently situated next to the convention center, midway between the rapidly revitalizing downtown area and the happening midtown area of Sacramento. The rooms are typical Sheraton with the typical comfortable beds. There is a good restaurant on the premises and the lobby bar can be a fun place to get a drink at times. Overall, very reliable... More 

Was this review helpful? Yes
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for reviewing our hotel! Here at the Sheraton Grand we are always striving to give a comfortable and convenient experience for our guests. We hope to welcome you back again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Grand Sacramento Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Grand Sacramento Hotel

Address: 1230 J Street, 13th and J Street, Sacramento, CA 95814
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Grand Sacramento Hotel 3.5*
Number of rooms: 503
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Starwood, Expedia, Priceline, Odigeo, TripOnline SA and Tingo so you can book your Sheraton Grand Sacramento Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Sacramento
Sacramento Sheraton
Hotel Style:
#7 Business Hotel in Sacramento
#16 Romantic Hotel in Sacramento
#19 Family Hotel in Sacramento

380 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (216)
Viewed
Hotel & grounds (23)
Viewed
Bathroom (20)
Viewed
Room/suite (69)
Viewed
View from room (6)
Viewed
Dining (8)
Viewed
Pool/beach area (3)
Viewed
0:15
Videos (2)
Viewed
Business center/function rooms (1)
Viewed
Other (84)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (155)
Viewed
Amenities (27)
Viewed
Deluxe Double Room (32)
Viewed
Deluxe King Room (33)
Viewed
Pool (9)
Viewed
Restaurants and Bars (26)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay