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Sheraton Grand Sacramento Hotel

3.5 of 5 1230 J Street, 13th and J Street, Sacramento, CA 95814
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Certificate of Excellence 2014
Sheraton Grand Sacramento Hotel
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Sheraton Grand Sacramento Hotel
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709 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed on our West coast trip @ Sheraton Sacramento. The Room was clean and well equipped. The lobby was amazing and grand, and the staff was friendly. We only had one night in SAC but enjoyed it and wish we had longer here. Only downside was that self-parking is across the street (if trying to save on Valet costs)... More 

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Los Altos, CA
Top Contributor
81 reviews 81 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Other than its excellent location for events at the convention center, there was not much to recommend the Sheraton Grand. Rooms are utilitarian, though the bed, lighting and provisions for plugging in were excellent. Fine hotels have enough water pressure to provide a sold out house with a good shower, but either the water supply or the plumbing wasn't up... More 

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Denver, Colorado
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I Have been staying at this hotel for many years (employer provided). This hotel is exemplary in location and is a five star quality hotel. The entire hotel: staff, rooms, restaurant and bar has mastered the word consistancy - and is second to none! I have never encountered a room that was not spotless, fresh and crisp in detail. From... More 

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Bakersfield, California, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I'm writing my first-ever review of anything, but I was compelled to do so now because of the excellent service of the Sheraton Grand Sacramento Hotel and of Guest Services Manager Chad Devoe in particular. I'd brought over a dozen guests to the hotel for a business conference. Everyone had their own preferences and idiosyncrasies, but the hotel staff registered... More 

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Sacramento, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Oh, the Sheraton Grand. How I love thee. Stayed back in December, just now getting around to writing the review. I got married in SF and had a little reception back in Sac and stayed at the Sheraton that evening. It really could not have gone better. We got a suite on one of the upper floors (I believe 20th)... More 

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to write us a review! We are glad that you had such a great stay with us on your big day. It is great to hear that you enjoyed the beautiful morning view from your room. Your feedback regarding your experience will be celebrated with our team and we hope to welcome you back... More 

rainb0wtraveler
Top Contributor
139 reviews 139 reviews
37 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is a $13 Super Shuttle ride from the airport or a $35 cab ride from the Sacramento airport. Pretty spacious and lots of restaurants within walking distance. Bathroom has decent amenities - soap, shampoo, cotton balls and cotton buds with a file. No shower cap. Coffee is packets by Starbucks in a single brew. The desk is comfortable and... More 

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for reviewing our hotel! Here at the Sheraton Grand we are always striving to give a comfortable and convenient experience for our guests. We will share your feedback with our team and we hope to welcome you back soon! More 

Penngrove, California
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Hotel was noise, but I thought it was because of New Years Eve, I agree the walls are thin but I hasd a good night sleep. The resturant was closed until lunch, even though the hotel clerk on the telephone told me we could eat breakfast at their hotel. We had problems findimg the parking area which was across... More 

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We hope that you visit again soon so that you may enjoy a more comfortable experience. More 

Fresno, California
Top Contributor
73 reviews 73 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 3 weeks ago

From the pictures it looks like a top notch place, but.... The check in was a fiasco. We paid for an upgraded room on the 26th floor. Got sold a clunker of a room. Very noisy! The walls are thin....the couple next door literally woke us up from a deep sleep. Lots of moaning and groaning...We could hear the elevator... More 

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to reach out to us regarding your most recent stay. We are disappointed to hear about your experience with us and want to assure you that what you encountered is neither standard nor acceptable. We would love the opportunity to speak with you directly and ask that you contact us at sgs.01247@sheraton.com. More 

Sacramento, California
1 review
5 of 5 stars Reviewed 3 weeks ago

I reserved a conference room for a holiday business luncheon and I was amazed by Lennie (the captain) and his team with the food and table arrangement. They were prompt, attentitive, great service and wonderful people to work with, all very easy-going. I was impressed. I will definitely refer my colleagues to work with Lennie again.

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for the review. We are glad that you were able to experience the stellar service of our friendly staff. We hope to welcome you and your colleagues back soon! More 

Half Moon Bay, California
Top Contributor
284 reviews 284 reviews
75 hotel reviews
239 helpful votes 239 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is in the heart of Sacramento. The rooms were OK and the staff was OK. The restaurant is the lobby bar, which is quite odd. There is a very limited menu. I travel a lot but it is hard for me to get my arms enthusiastically around this property.

Was this review helpful? Yes
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Your feedback will be shared with all of the appropriate teams. More 

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Additional Information about Sheraton Grand Sacramento Hotel

Address: 1230 J Street, 13th and J Street, Sacramento, CA 95814
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Grand Sacramento Hotel 3.5*
Number of rooms: 503
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Also Known As:
Sheraton Sacramento
Sacramento Sheraton
Hotel Style:
#8 Business Hotel in Sacramento
#21 Family Hotel in Sacramento

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