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All 84 Sacramento hotels

Sheraton Grand Sacramento Hotel

3.5 of 5 Hotel   |   1230 J Street, 13th and J Street, Sacramento, CA 95814
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81%
Ranked #12 of 84 Hotels in Sacramento
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Stacey M Fullerton, California
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653 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fullerton, California
Top Contributor
410 reviews 410 reviews
37 hotel reviews
181 helpful votes 181 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a nice hotel in the heart of downtown. It is close to the convention center and the Capitol so if you have business in the area, this is a good place to stay. There are many restaurants within walking distance and the area is safe at night if heading out alone. The hotel room itself was small, but... More

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to review our hotel! We here at the Sheraton Grand are always striving to provide a comfortable and convenient experience for our guests. Your positive feedback will be shared with our team and we hope to welcome you back soon! More

New York City, New York
Top Contributor
54 reviews 54 reviews
13 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here while attending an event at the nearby Hyatt because we were able to get a better rate. Kind if an insult to charge a daily fee for internet......why is it that cheap hotels can supply that for free? This is 2014 and internet service can hardly be considered a luxury....it's an essential. The room was ok except... More

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to reach out to us regarding your most recent stay. We are disappointed to hear about your experience and your feedback will be forwarded to the appropriate managers. We hope to welcome you back and provide a more positive experience next time! More

El Dorado Hills, California
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Last weekend my wife and I took a break from the kids and drove the 40 miles to downtown Sacramento for a relaxed 24 hours of urban rambling, food and wine. As another reviewer remarked, this hotel is in the remodeled old Public Market, right next to the Conference Center. While that is obviously convenient for business travelers attending a... More

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

It is wonderful to hear that you enjoyed your experience at the Sheraton Grand Sacramento. Thank you for taking the time to write us a review. We hope to welcome you and your family back very soon! More

Lemoore, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My boyfriend and a friend of my stayed for a convention across the street this past labor day weekend. This was the hotel attached to the convention so we were very close to all of the action that we wanted to see. Pros: -The room was nice and very clean. -Staff was courteous and really seemed ready to help us... More

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. Your feedback will be shared with all of the... More

San Francisco, California, United States
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is conveniently located -- near cool coffee shops & the State Capitol. It is clean and the staff is very nice -- they got us into a better room, higher up, with a cool view of the western side of the city. And we had a late-nite bite in the restaurant -- food was great, just what you... More

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are so happy to hear that you had such a wonderful experience at the Sheraton Grand hotel. Our goal is to provide a comfortable and warm experience and it is great to hear that our staff was able to provide that! All of your feedback will be shared with our team. We hope to welcome you back soon! More

Glendale, Arizona
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here because of a conference next door at the convention center. I was there for 7 nights. The staff and the service there were great! Where this hotel lacks is the amenities. They charge for even basic internet, the cost for a basic breakfast is over $10.00, and that is for granola and yogurt. If you want a... More

Was this review helpful? Yes
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to reach out to us regarding your most recent stay. We are disappointed to hear about your experience and your feedback will be forwarded to the appropriate managers. We hope to welcome you back and provide a more positive experience next time! More

Bonner Springs, Kansas
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel because of a conference being held at the conference center next door to the hotel. The room was very comfortable and clean. The staff was friendly and very helpful. I only ate in the restaurant one time, since most meals were made available through the conference, but the food was excellent.

Was this review helpful? Yes
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are so glad that you had such a comfortable experience with us at the Sheraton Grand. Thank you for taking the time to review out hotel and we hope to welcome you back soon! More

Sacramento, California
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Twice a year for 2 years we have stayed here for an animation convention. It is the host hotel and they usually do a 99 a night rate but we seem to have problems each time that have more to do with bad management then the hotel itself. We stayed over labor day weekend. It always seems like they are... More

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. Your feedback will be shared with all of the... More

Phnom Penh, Cambodia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel has a fantastic location for anyone coming in to work or play in downtown Sacramento, especially the convention center - which is steps away. The staff are all very friendly and helpful, particularly the cleaning staff. The lobby and panoramic view of the city outside is beautiful, and they have many weddings here. But this hotel also has... More

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Williamsburg, Virginia
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful experience staying here. It is close to major attractions such as the Capital building and Old Sac. We were able to walk every where and felt safe. The staff were most helpful with directions. Thank you, Carlos. Nick did great arranging for our tour of Napa wineries. We "survived" the earthquake, too.

Was this review helpful? Yes
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for your review. It is great to hear that our Bell&Concierge staff was able to provide such outstanding service for you! We hope that you return soon for another comfortable stay(with less earthquakes this time!) More

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Additional Information about Sheraton Grand Sacramento Hotel

Address: 1230 J Street, 13th and J Street, Sacramento, CA 95814
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Grand Sacramento Hotel 3.5*
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Also Known As:
Sheraton Sacramento
Sacramento Sheraton

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