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All 84 Sacramento hotels

Sheraton Grand Sacramento Hotel

3.5 of 5 Hotel   |   1230 J Street, 13th and J Street, Sacramento, CA 95814
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Ranked #11 of 84 Hotels in Sacramento
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Kathy W Loveland, Colorado
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686 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Loveland, Colorado
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I stay at this hotel for business a couple of times a year, and the location, valet and ease of use is appreciated. The service and food are good, the rooms are nice and the location is convenient for meetings and walking to restaurants, coffee, etc.

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Senior Contributor
37 reviews 37 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were here for a conference and the location was perfect, across the street from the Convention Center and a block from the K St shopping area an light rail line. Valet service was great, the room is very nice with a great view and I totally enjoy walking around the area. The Capital is beautiful and inside the hotel,... More

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San Francisco, California
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Peter Murza was a pleasure to interact with. I was greeted promptly and with a friendly manner. Such great service and professional and warm personality. Makes having to spend $ to park the car totally worth it!

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california
Top Contributor
94 reviews 94 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice Sheraton, beautiful room, request a high room, drinks overpriced n bar, but staff nice. The self parking is terrible. You pay $20 day to park across the street , walk your luggage up and down from the parking and the. Across the street. The area in downtown Sacramento is not pleasant at night.

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. Your feedback will be shared with all of the... More

Visalia, California, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Knew that I was going to enjoy the stay as soon as Reggie met me at the curb to get my luggage out and park my car. Great service from everyone from the front desk to the waitress that we had for breakfast.

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for the review. We are glad that you were able to experience the stellar service of our friendly staff. We hope to welcome you back soon! More

Cape Coral, Florida
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a nice business hotel in the heart of downtown sacremento. The staff were extremely nice and helpful. I did not like the green plan which unfortunately my company opted for. Which essentially they do not clean your room. Not even make the bed. I did not like that. I can agree with being green by not doing sheets... More

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experiencein regards to our Make a Green Choice program, it is feedback like this that we learn from and use to improve. We hope that you visit again soon so that you may enjoy a more comfortable experience. More

Los Angeles
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

There is nothing more important to me than to walk into a hotel after a long trip and be greeted with a warm welcome. The Sheraton is located in a great area in Sacramento. Every room has a great view and always smells wonderful. The staff is friendly and very professional. This time around my experience with registration was wonderful.... More

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for your review. It is great to hear that Marquez was able to provide such outstanding service for you during your stay! We hope that you return soon for more stellar service. More

Vacaville, California, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed here Monday night for our Babymoon. It is a wonderful place! They are so nice! When I made the reservation I put we were on our Babymoon and they upgraded us to Club Level. They also sent us water and fruit as a thank you. We were on the tips level, beautiful view of downtown... More

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are happy to hear that you had such a wonderful experience at the Sheraton Grand hotel. Our goal is to provide a comfortable and warm experience. It is great to hear that you were able to enjoy our Sheraton Club Lounge . We hope to welcome you and your growing family back soon! More

Los Angeles, California, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I think the location of this hotel is the BEST! Solid 4 Star Hotel, rooms nicely decorated, and friendly staff (front desk, valet, restaurant, etc). My only real negative is the mattress. Super firm and hard and no option for a softer choice. Don't go here looking for a soft bed.

Was this review helpful? Yes
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for the review. We are glad that you were able to experience the stellar service of our friendly staff. We hope to welcome you back soon! More

Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

The Sheraton Grand provides an excellent service for meetings for my membership. We use them for larger board meetings and most recently a small summit. My attendees were well taken care of by Elia Sosa the first day, and Jose the second day. My Sales Contact Michelle Quartarolo was a great help to me in preparing for this meeting as... More

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to review your experience at the Sheraton Grand. We are so glad to hear that our staff was able to provide high quality service in many regards to your business meeting. We hope to welcome you back soon! More

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Additional Information about Sheraton Grand Sacramento Hotel

Address: 1230 J Street, 13th and J Street, Sacramento, CA 95814
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Grand Sacramento Hotel 3.5*
Number of rooms: 503
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Also Known As:
Sheraton Sacramento
Sacramento Sheraton

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