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Sheraton Grand Sacramento Hotel

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1230 J Street, 13th and J Street, Sacramento, CA 95814
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Sheraton Grand Sacramento Hotel
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Sheraton Grand Sacramento Hotel
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749 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Modesto, California
Contributor
19 reviews 19 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a comfortable hotel, close to the State Capitol and across the street from the Convention Center. I have had several banquet meals here, lunch is good, breakfast mediocre. My room was comfortable, though there can be a long wait to get an elevator at peak times. I took the stairs, ended up in an alley behind the hotel,... More 

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San Diego, California
Top Contributor
51 reviews 51 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Location is great easy walking to capital and all legislative offices Conference rooms were standard But cold bring a warm sweater or jacket Rooms quiet not great water pressure in showers Registration and bellman staff outstanding! Food quality at conference was sporadic re quality staff very courteous

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to review our hotel! We here at the Sheraton Grand are always striving to provide a comfortable and convenient experience for our guests. Your feedback will be shared with our team and we hope to welcome you back soon! More 

Toronto, Canada
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall this was a great choice for a place to stay. It is centrally located, right next to the convention centre, good restaurants. In house restaurant, Morgan's prepares terrific meals. Wi-Fi throughout and nice size room with large desk. In terms of detractors: pool area is small and regrettably gets lots of shade, view from my room was unspectacular. Staff... More 

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to review our hotel! Your feedback regarding your experience will be shared with our team and we hope to welcome you back soon! More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

My biggest issue wih this hotel is getting in a swim suit and realizing they only have a pool but NO HOT TUB. what kind of full service hotel does that. Couple of other issues with this hotel considering the price and location. Even with preferred membership (SPG) you have to pay $40 for access to the concierge club, per... More 

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. We would love the opportunity to speak with you... More 

San Francisco
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

+ Location to capital + Pet friendly + Bar and restaurant in hotel + Helps if you're a SPG member. - Some parts outside look like Detroit. - Self parking is around a block. $20 per night Will stay here if we're in Sacramento.

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for reviewing our hotel! Here at the Sheraton Grand we are always striving to give a comfortable and convenient experience for our guests. We will share your all of your feedback with our team and we hope to welcome you back for an even better stay. More 

San Jose, California
Top Contributor
59 reviews 59 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I didn't arrange the booking, so this was a standard room on the club level not a suite as I usually stay in. Getting there is pretty simple, and the valet station in front was quick and courteous. Note that the valet does NOT have call-ahead, you have to go down when you are ready and wait for your car.... More 

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience in regards to your meal at the Public Market Bar, it is feedback like this that we learn from and use to improve. We hope to welcome you back soon for a more exceptional experience. More 

San Diego, California
Top Contributor
123 reviews 123 reviews
20 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

A very good business hotel with full amenities. Not really a family oriented place. If you are looking for a special ambiance or flavor, look elsewhere. In the parlance of the industry, they have a very good business traveler "product" . . . just a couple notches below the Hyatt hotel around the corner.

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for the review. We are glad that you had a comfortable and convenient experience at the Sheraton Grand. We appreciate the feedback and hope to welcome you back soon. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For the past 4 years, my business has brought me to Sac and the Sheraton has been my home away from home for a week. In case you have not been to downtown Sac, it is home of some of the most beautiful buildings (the state capitol) as well as a large homeless population. Staying close to the convention center... More 

Was this review helpful? Yes 1
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to reach out to us regarding your experience with the Sheraton Grand. We are disappointed to hear about your experience and your feedback will be forwarded to the appropriate managers. More 

Modesto, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stay at the sheraton hotel downtown Sacramento, this is our second time staying in this hotel .this hotel is perfect for our trip here to town.it counts with valet parking, restaurant, gym, pool.and is very clean.is very close to all the restaurants, bars and nightclubs. While we were in Sacramento we went to this restaurants that some friends recommended.... More 

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for the review. We are so glad to be able to provide you with a comfortable, central location downtown while you explore Sacramento! We hope to welcome you back again so that you may be able to experience more of our great restaurants and night-life. More 

Austin, Texas
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Not a cheap option, but has all the business essentials in a well presented package. Parking is in a garage across the street and is an extra $20 per day. Lobby is comfortable with ample space for a business meeting.

Was this review helpful? Yes 1
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to write us a review. We are very proud of our historical Public Market Building and it is great to hear that you were able to enjoy it's spacious comforts. We hope to welcome you back again soon. More 

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