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All 85 Sacramento hotels

Sheraton Grand Sacramento Hotel

3.5 of 5 Hotel   |   1230 J Street, 13th and J Street, Sacramento, CA 95814
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82%
Ranked #7 of 85 hotels in Sacramento
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Tracy H Acton, Massachusetts
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622 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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English first
Acton, Massachusetts
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I didn't even ask. They gave us the best room in the hotel. And this hotel is first class. So why does this matter? Let me draw a comparison. I'm an spg platinum and a few weeks ago we went to Dana point st Regis. 6 star and I paid for it. A lot. Last night was points. The st... More

Was this review helpful? Yes
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are so happy to hear that you had such a wonderful experience at the Sheraton Grand hotel. Our goal is to provide a comfortable and warm experience and it is great to hear that our staff was able to provide that! All of your feedback will be shared with our team. We hope to welcome you back soon! More

Iowa City, Iowa
1 review
5 of 5 stars Reviewed 5 days ago NEW

Our waitress at the bar/restaurant area on Tuesday evening was exceptional. She gave us what we needed when we needed it, but also left us alone so we could complete our work. Our waitress, Shaima Hadayat, and her boss Jerry were exceptionally accommodating! They got our day started in the right way. Thank you! The food was good, but the... More

Was this review helpful? Yes
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to tell us about your dining experience. It is great to hear that we were able to accomodate you and that our associates could provide such a comfortable meal time! More

Eagle River, Alaska
1 review
5 of 5 stars Reviewed 5 days ago NEW

Went to the bar/lounge with colleagues several evenings and service was slow until Becca came on duty. Every experience with Becca was wonderful - she is very prompt, courteous and we never had to wait for beverage or tab. She also always had a friendly smile!

Was this review helpful? Yes
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for your review. It is great to hear that Becca was able to provide such outstanding service for you and your colleagues! We hope that you return soon for more stellar service. More

San
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The Sheraton Grand is a great location for nearby restaurants with beautiful views from the top floors. The staff was good in most places--the valet was excellent: helpful and prompt, always asking if we needed directions. However, the breakfast restaurant associate Ernesto Gonzalez was a BY FAR a standout. He was always checking on us, was super sweet, and remembered... More

Was this review helpful? Yes 2
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for your review. It is great to hear that one of our employees was able to provide such outstanding service for you! We hope that you return soon for more exemplary service. More

Midpines, California
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel. Pricey, but the room was worth it. Great bed! Right above the convention center. There was a motorcycle there, but the noise was minimal. Great window seats with views of downtown Sacramento. Walking distance to the Capitol. Not much around downtown as far as stores, but we found a great pizza place almost around the corner. We opted... More

Was this review helpful? Yes 2
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to review our hotel! We here at the Sheraton Grand are always striving to meet and exceed the expectations of our guests. Your positive feedback will be shared with our team. More

Grover Beach
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Easy to find and great location to by near the capitol. Nice staff and we did the club floor so we enjoined the afternoon cheese and snacks that was awesome! Room clean and great size for a small family like ours. The breakfast was also great for something light. We enjoined the stay.

Was this review helpful? Yes
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

It is wonderful to hear that you thoroughly enjoyed your experience at the Sheraton Grand Sacramento. Thank you for taking the time to write us a review. We hope to welcome you and your family back very soon! More

Chicago, Illinois
Senior Contributor
39 reviews 39 reviews
37 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

I feel badly giving this hotel a four out of five instead of five out of five, but it is with some regret that I do so. Anyway, despite the well-appointed guest rooms and the fantastic staff, the Sheraton Grand Sacramento Hotel loses that fifth notch because the heavily perfumed soap in the guest room bathrooms caused a dermatological reaction... More

Was this review helpful? Yes 1
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking time from your day to review you experience with us. I am sorry to here about your issues with our soap products and I will forward your message to our appropriate management. Thank you for the positive review and we hope to provide a perfect stay the next time you come to visit! More

USA
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel during our long weekend getaway and love it because of convenient location. Located next to convention center and just few blocks from state capitol park Sheraton Grand makes an easy task to reach many restaurants in midtown within 10-15 min walk. Upon our check in we got no recognition of our SPG Gold status and... More

Was this review helpful? Yes
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it iss apparent in this case that we fell short. Your feedback will be shared with all of the... More

Washington DC, District of Columbia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I recently attended a business meeting at the Sheraton Grand and Elia was our server. She did an amazing job. We had a very full room and having a working lunch. She was such a professional and served nearly fifty of us practically silently. I was so impressed with her.

Was this review helpful? Yes 1
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for your review. It is great to hear that one of our employees was able to provide such outstanding service for you and your colleagues! We hope that you return soon for more stellar service. More

Stevens Point, Wisconsin
Contributor
20 reviews 20 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a great stay at the Sheraton in downtown Sacramento! The rooms were very clean and comfortable. The public areas were clean and nicely decorated. The staff was very friendly and helpful. The outdoor pool was really fun, and kept clean. Unfortunately, the hotel didn't offer free breakfast, but there were plenty of restaurants nearby. The hotel is located... More

Was this review helpful? Yes 1
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are so glad that you had such a comfortable experience with us at the Sheraton Grand. Thank you for taking the time to review out hotel and we hope to welcome you back soon! More

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Additional Information about Sheraton Grand Sacramento Hotel

Address: 1230 J Street, 13th and J Street, Sacramento, CA 95814
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Grand Sacramento Hotel 3.5*
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Also Known As:
Sheraton Sacramento
Sacramento Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Sacramento #8 Romantic Hotel in Sacramento #21 Family Hotel in Sacramento
Hotel Class
Official Description (provided by the hotel)
Situated in the heart of downtown Sacramento, you'll find the city's best shopping and restaurants within blocks of the hotel. ... more   less 
Number of rooms
503

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