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All 84 Sacramento hotels

Sheraton Grand Sacramento Hotel

3.5 of 5 Hotel   |   1230 J Street, 13th and J Street, Sacramento, CA 95814
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Ranked #12 of 84 Hotels in Sacramento
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
jamaicabitty Morro Bay, California
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668 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Morro Bay, California
Top Contributor
59 reviews 59 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Here just one night for a biz conference next day. Great location next to the convention center. Quick checkin and upgraded to higher floor room for no extra charge (floor 7 up to floor 19). Busy lobby bar but quick attentive server got our drinks very fast. Room is crisp and clean with very comfy king bed, decent size bathroom,... More

Was this review helpful? Yes
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are so happy to hear that you had such a wonderful experience at the Sheraton Grand hotel. Our goal is to provide a comfortable and warm experience and it is great to know that our staff was able to provide that! All of your feedback will be shared with our team. We hope to welcome you back soon! More

California
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Because of the convention I was attending (right next door to the Sheraton Grand) and the fact that the convention was offering a great price for at the Sheraton ($115 double/day + $25 roll-away + $20 parking/day + taxes), the Sheraton Grand was an ideal place for the three of us gals to stay. In response to others who have... More

Was this review helpful? Yes
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are happy to hear that you had a pleasant experience at the Sheraton Grand hotel. Our goal is to provide a comfortable and warm experience. It is great to hear that you were able to enjoy our 24-hr Sheraton Fitness Center. We hope to welcome you back soon. More

Houston, United States
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Sheraton Grand when I interviewed with Sutter Health. Hotel is very nice, clean and close to the airport. The staff was over the top nice. The hotel is also very close to sutter health so if you are there on business you will be in good hands. I don't stay at Sheraton properties but this stay... More

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to review our hotel! We here at the Sheraton Grand are always striving to provide a comfortable and convenient experience for our guests. Your positive feedback will be shared with our team and we hope to welcome you back soon! More

Monterey, California
Top Contributor
84 reviews 84 reviews
19 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 1 week ago

Room 2610 & 2505 (Club rooms) From the valets, the front desk (Thank you Jon) and everyone in between, the service was impeccable. Truly professional and friendly staff. Clean, nice sized rooms, aesthetic decor, good quality bath products and an amazing bed. We lacked for nothing. If you're staying in the Sacramento area we would definitely recommend staying right here.

Was this review helpful? Yes 1
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

It is wonderful to hear that you thoroughly enjoyed your experience at the Sheraton Grand Sacramento. Thank you for taking the time to write us a review. We hope to welcome you and your family back very soon! More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

When we first arrived there were several intoxicated men asking us for money. I don't think that a hotel of this stature should have these type of people hanging around hotel property. It was 11:30pm when we arrived. There were 3 of us so we booked connecting rooms, 1 King and 1 Double Queen. I checked in and was informed... More

Was this review helpful? Yes 3
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to reach out to us regarding your most recent stay. We are disappointed to hear about your experience with us and want to assure you that what you encountered is neither standard nor acceptable. We would love the opportunity to speak with you directly and ask that you contact us at sgs.01247@sheraton.com. More

Portland, Oregon
Contributor
14 reviews 14 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

recently spent two nights at the grand. location was excellent, especially if you are attending events at the convention center which is just across the street. They have a very nice lobby bar with a happy hour from 3 to 6. Also have a restaurant which is a little pricey. Although they charge for Internet in the rooms, it is... More

Was this review helpful? Yes
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are glad that you had such a comfortable experience with us at the Sheraton Grand. Thank you for taking the time to review out hotel and we hope to welcome you back soon! More

Columbus, Ohio
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for a few days on business in September. Had a group traveling and checking in was tedious, but ended up fine. I believe that two of the three front desk people that were working to check us in were new and unsure. But, they were very nice. My room was very nice and had a view of the bridge... More

Was this review helpful? Yes
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for reviewing our hotel! Here at the Sheraton Grand we are always striving to give a comfortable and convenient experience for our guests. We will share all of your feedback with our team and we hope to welcome you back soon! More

Reno, Nevada
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed 2 nights for a business conference held here in September 2014. With my broken leg, I have been using a knee scooter to get around, and required a handicap-accessible room with a roll-up shower. The room was clean, quiet, and on the 18th floor with a lovely view of the city with the Tower Bridge. The staff was... More

Was this review helpful? Yes
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to review our hotel! We here at the Sheraton Grand are always striving to provide a comfortable and convenient experience for our guests. Your positive feedback will be shared with our team and we hope to welcome you back soon! More

San Diego, CA
Top Contributor
135 reviews 135 reviews
25 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in Sacramento for business and this hotel was the venue. The rooms were smallish but very comfortable with plush beds with lots of pillows. Staff was super nice, from reception to housekeeping and more. Our meals were part of our conference, and surprisingly good for hotel-catered food. There is a restaurant on site. Self parking is in a... More

Was this review helpful? Yes 1
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are so glad that you had such a comfortable experience with us at the Sheraton Grand. Thank you for taking the time to review out hotel and we hope to welcome you back soon! More

Orange County, CA
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed one night at this hotel while visiting my cousin who is starting his first year at UC Davis. The hotel is located in the downtown area but the immediate surrounding area was pretty empty and desolate... The hotel itself (lobby and public area) was clean and new. The room (on the 12th floor) was a decent size and at... More

Was this review helpful? Yes
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. Your feedback will be shared with all of the... More

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Additional Information about Sheraton Grand Sacramento Hotel

Address: 1230 J Street, 13th and J Street, Sacramento, CA 95814
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Grand Sacramento Hotel 3.5*
Number of rooms: 503
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Also Known As:
Sheraton Sacramento
Sacramento Sheraton

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