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All 86 Sacramento hotels »

Sheraton Grand Sacramento Hotel

3.5 of 5
1230 J Street, 13th and J Street, Sacramento, CA 95814
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Sheraton Grand Sacramento Hotel
Ranked #14 of 86 hotels in Sacramento
4.0 of 5 stars 211 Reviews
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211 reviews from our community

What travelers say about this hotel
  • Convention center(8)
  • Very nice(7)
  • Room service(6)
  • Business travelers(4)
Traveler rating
    66
    89
    29
    13
    14
Only show reviews for Family (22) | Couples (46) | Business (92)
Date Rating
FULLERTON, CA
Contributor
19 reviews 19 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 12, 2012 NEW

I last stayed at this hotel in November, I think back then I gave them 3 stars. I am pleased to upgrade them to a full five star this time around. Starting (and ending) with the valet crew...everyone in between rocked! Special kudos to Anthony the wonderful maintenance man who rescued me from having to sleep in a warm room...he... More

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See 2 more reviews by BEEHAVE for Sacramento
Sheraton_Grand_Hotel, Manager at Sheraton Grand Sacramento Hotel, responded to this review
May 15, 2012

Dear BEEHAVE, We are so glad we were able to welcome you back to prove our service excellence to you. We are pleased to hear about your wonderful stay and sincerely appreciate you letting us know the individuals who made your visit special. We look forward to having you with us again in the future! Sincerely, Sheraton Grand Sacramento Management More

1 review
5 of 5 stars Reviewed May 12, 2012 NEW

Before I booked this room let me just say I was terrified from the other reviews that mentioned bed bugs and uncleanliness and that it was more like a motel. But since I was traveling on a budget and I found the room for 95$ on travelocity I figured I'd take the risk. Ecspecially since the bed bugs comments were... More

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Sheraton_Grand_Hotel, Manager at Sheraton Grand Sacramento Hotel, responded to this review
May 15, 2012

Dear Samleighc, Thank you very much for your comments. It is our expressed commitment to make every guest experience an enjoyable one. Your comfort and satisfaction are very important to us and I appreciate you sharing your experience with us. Please note that Starwood mandates an aggressive pest control policy, which includes regularly scheduled professional inspections and, if necessary, elimination... More

Auburn, CA
1 review
5 of 5 stars Reviewed May 10, 2012 NEW

It is not very often that everything goes perfect with a hotel visit but that is what happened to us at our one night stay. Checking in was effortless. The room was spotless. The staff were very attentive. The bed was so comfortable, I did not want to get out in the morning. The hotel is located on a very... More

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Greenwich, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 8, 2012

As an employee of an airline, I have certainly had my share of stays in hotels over the years. The Sheraton Grand is definitely one of our best hotel layovers. The service is always consistent and I know exactly what to expect. The rooms are beautifully appointed and the window seat that gives you a spectacular view of the city... More

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Sheraton_Grand_Hotel, Manager at Sheraton Grand Sacramento Hotel, responded to this review
May 8, 2012

Dear WARDMAN3, Thank you for taking the time to review our hotel! It is always nice to hear positive reviews from some of our most seasoned travelers. We strive to make your home away from home as comfortable as possible. We will certainly take note of your ‘quibbles,’ as we constantly seek to improve our service. Sincerely, Sheraton Grand Sacramento... More

New York City, New York
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 4, 2012

This was my second stay at the Sheraton Grand in Sacramento. It is a solid business hotel which sees a lot of convention activity. It is about two blocks from the Capitol and its park - which is a great run in the morning. The park surrounding the Capitol is beautiful with wonderful landscaping. The hotel rooms are average size... More

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Tracy, CA
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2012

My Husband and I stayed one night on Saturday, April 28th 2012, it was a quick one night getaway. The staff was very nice and helpful, the rooms were clean and updated. We had a great view as well. The room was quiet, and the bed was very comfortable with plenty of pillows. It was walking distance to a number... More

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Sheraton_Grand_Hotel, Manager at Sheraton Grand Sacramento Hotel, responded to this review
May 8, 2012

Dear tiffster00, We are so glad you made a quick trip to visit us and glad you enjoyed yourself! We appreciate all feedback when it comes to the quality of our hotel. We look forward to having you with us again soon... maybe for a little longer stay! Sincerely, Sheraton Grand Management More

Upland
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 12, 2012

I have stayed at this hotel twice in the past two months on business trips; one week each. Overall, the hotel is comfortable, but during my first stay the bed seemed too short? On my second trip, I told as much and asked for a longer bed; they put my on the 18th floor and that King bed was much... More

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Carmel
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 12, 2012

The hotel has excellant rooms. They where in great shape. The hotel is in downtown Sacramento and close to everything. The carpets in the stairs seemed a little worn but overall the hotel is a winner. Friendly front staff and the food was wonderful and reasonable in price. You are a short walk to the city mall about 6 blocks... More

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ksatake, Manager at Sheraton Grand Sacramento Hotel, responded to this review
April 16, 2012

Thank you for taking your time to tell us about your most recent stay. We actaully have two different sizes of king beds in the hotel, one that is slightly longer than the other. We look forward to welcoming you back next time yoru conference is in town. More

El Dorado Hills, California
2 reviews
5 of 5 stars Reviewed April 3, 2012

I recently held an event at the Sheraton Grand. Many of the attendees said the food was the best they had ever eaten at a large banquet. The staff was always available and highly attentive to any of our guest's needs. The room was clean, bed very comfortable and views of the city a delight. I almost didn't want to... More

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ksatake, Manager at Sheraton Grand Sacramento Hotel, responded to this review
April 9, 2012

Thank you for sharing your most recent experience with us. We look forward to sharing your feedback with our staff. More

Vacaville, California
Top Contributor
77 reviews 77 reviews
Reviews in 27 cities Reviews in 27 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed April 1, 2012

We recently stayed at the Sheraton Grand to take in a concert at one of the local venues. Our room was very clean and all the furnishings were comfortable. More

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See 4 more reviews by DennisAtkinson for Sacramento
ksatake, Manager at Sheraton Grand Sacramento Hotel, responded to this review
April 9, 2012

Thank you for your comments regarding your most recent stay and choosing the Sheraton. We hope you enjoyed your concert. More

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Additional Information about Sheraton Grand Sacramento Hotel

  • Sheraton Sacramento
  • Sacramento Sheraton
Address: 1230 J Street, 13th and J Street, Sacramento, CA 95814
Price Range: $$

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Sheraton Grand Sacramento Hotel
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