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Sheraton Grand Sacramento Hotel

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1230 J Street, 13th and J Street, Sacramento, CA 95814
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Sheraton Grand Sacramento Hotel
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Sheraton Grand Sacramento Hotel
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728 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Juneau, Alaska
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

Rooms, bars, lounges .. all nice but this is very much a convention hotel .. it took about 15 minutes to get back & forth from lobby to my room using the elevator because it was so busy! Lounge in lobby is a great for pre-dinner cocktails. Staff was very accommodating. Overall, a good experience.

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to review our hotel! We here at the Sheraton Grand are always striving to meet and exceed the expectations of our guests. Your feedback will be shared with our team. More 

Wrangell, Alaska
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I'm very pleased with my stay in this hotel. Very clean, comforable rooms with nice amenities. The location is perfect for walking to the capital building and convention center. Easy walk to some great resturants and coffee shops. A little further but still easily walked is Old town, use J street instead of tunnel route.

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for reviewing our hotel! Here at the Sheraton Grand we are always striving to give a comfortable and convenient experience for our guests. We will share your positive feedback with our team and we hope to welcome you back soon! More 

San Francisco, California, United States
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

This place would be better off dropping the "Grand" from their title, to save embarrassment. Stopped here for business for one night. The bar was closed at 11:20pm when I returned to the hotel from work. No room service past 11pm according to the in room dining menu and then they want either $10 or $15 for Internet for a... More 

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. We would love the opportunity to speak with you... More 

Culver City, California
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Location Travelling for work, the hotel is literally next to the Convention Center so very convenient. It is a short couple of blocks to the Capitol and its beautiful surrounding park; I ate my lunch outside there a couple of days. Maybe a 5-10 minutes’ walk to a bunch of cute neighborhood restaurants on K & L between 18 &... More 

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are so glad that you had an enjoyable experience with us at the Sheraton Grand. Thank you for taking the time to review out hotel and we hope to welcome you back soon! More 

Oakland, California
Contributor
17 reviews 17 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall this is a great hotel if you need to stay in Sacramento. I had an overnight trip and wanted something near Amtrak while also walkable to restaurants and spots for day activities. It's right across the street from the convention center, near many restaurants and bars, and a short trip to Old Town Sacramento. It's also right around the... More 

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Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for reviewing our hotel! Here at the Sheraton Grand we are always striving to give a comfortable and convenient experience for our guests. We hope to welcome you back soon for a more exceptional experience. More 

Reno, Nevada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Shaina and Ernesto provided not only excellent service but with caring for my wife and I for two morning breakfasts at the Sheraton Grand Sacramento. They took the time to share their energy and bring us a great start to our day. It is rare service staff in restaurants provide the kind of special happiness they both shared from their... More 

Was this review helpful? Yes 1
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to review our hotel! It is wonderful to hear that Shaina and Ernesto were about to provide you and your family with such excellent service during your stay at the Sheraton Grand. We look forward to welcoming you back with more stellar service More 

Hamilton, Bermuda
Top Contributor
52 reviews 52 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Attending a professional conference at the Sacramento Convention Center opted to stay here. Brought along my spouse and dog for the three night weekday visit. We opted to stay on the club level and was assigned a room on the 26th floor. Unfortunately - we were assigned the room adjacent to the club lounge staff door, so we hear the... More 

Was this review helpful? Yes 1
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are happy to hear that you had a positive experience at the Sheraton Grand hotel. Our goal is to provide a comfortable and warm experience and it is great to hear that you were able to enjoy the Sheraton Club Lounge. Your feedback regarding the noise will be shared with our management team. We hope to welcome you back... More 

Top Contributor
127 reviews 127 reviews
29 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is great if have something in the Sacramento convention center. It is crossing down the street. The hotel is located in downtown and there is not much to do at night because everything near by is mostly offices. The state capitol is around the block and there is also capitol park if you would like to enjoy a... More 

Was this review helpful? Yes
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience during your check-in, it is feedback like this that we learn from and use to improve. We hope that you visit again soon so that you may enjoy an more positive experience. More 

Hayward CA
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Good business trip: Clean, comfy, no surprises. Staff are friendly; eye contact and smile when passing in the hall or lobby. Comfy chair! Plus for paper re-cycle bin next to the trash bin under the desk! Nice meeting space(s) and good buffet food/snacks (deli style buffet w good vegetarian options). Room service was fast. Vegetarian options extended beyond salads to... More 

Was this review helpful? Yes 1
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for reviewing our hotel! Here at the Sheraton Grand we are always striving to provide a comfortable and convenient experience for our guests. We will share your positive feedback with our team and we hope to welcome you back soon! More 

Sacramento, California
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 23, 2015

Across the street from Convention Center, quick walk to front door. Very comfortable and clean room 2014. View of J St. Spacious area. Slept great. Sacramento may not be big city, but this area is city none the less and you will hear sirens. King bed had super comfy bedding. Loved the bathroom amenities. No problem with heat/ac. Booked AAA... More 

Was this review helpful? Yes 2
Robert R, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

It is great to hear that you enjoyed the Sheraton Club Lounge! Thank you for taking the time to write us a review. Your feedback will be shared with our team and we hope to welcome you back soon! More 

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