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Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo

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2224 Auburn Blvd, Sacramento, CA 95821
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Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo
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Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo
Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo
Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo
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97 Reviews from our TripAdvisor Community

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Traveler rating
    49
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    13
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (97)
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    (26)
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Mandurah, Perth
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 23, 2015

Well booked this hotel, for 1 night on a drive from LA. When we arrived to check in, all was good. the fun started around 2100 that night when the hotel along it, had a motorcycle club there and they decided to start up there bikes around 2130, even with double grazed windows it was rubbish. Then the kids in... More 

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HIE2224, General Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

I sincerely apologize for your experience during your recent stay with us. It is a tough situation when you are trying to control noise coming from guests at another property. We do have security and did the best we could to maintain the noise level from the group. I am also very sorry that a follow up phone call was... More 

California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 10, 2015

I stayed at this hotel on numerous 1 night visits to sacramento for a class at the UC Davis extension. The location is convenient and close to I-80 business, perhaps too close as there is a lot of traffic noise in the front rooms. The neighborhood around the hotel is run down, not a great place for an evening walk... More 

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Crestview, Florida
1 review
5 of 5 stars Reviewed June 9, 2015

I travel around the world giving seminars and every time I stay at this property, I am blown away by their top notch customer service. The property manager, Monique, is a superstar! Her crew (Jamie, Rohit, Damien, Jorge, Maritza, and others) always go above and beyond to make my stay a success for everyone!

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Modesto, California
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed June 3, 2015

Easy on/off the Freeway Great Location as the Hub of activities. Clean Rooms, Huge Breakfast area and Comfortable Beds. Pleasant Helpful Staff...Had no complaints during our over night stay while Visiting the Sacramento Mile Flat track Races

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El Cajon, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2015

This is a beautiful facility, but not very relaxing during the week. There is an active marketing department that schedules locals to meet at their facility...using the breakfast room and meeting rooms. When I checked in, there were to-go lunches spread out all over the check-in counter. The coffee containers for the hotel guests were also on the counter. There... More 

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HIE2224, General Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

Thank you for your feedback regarding your stay with us. I take all comments very seriously as it helps me to improve our services for future guests. I hope next time you stay with us you can see some changes that were made. Thanks again for the review and the great comments about our staff. More 

Vancouver, Washington
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 12, 2015

Stayed here on business in April and had a terrible head cold. Front desk kid (early 20s) was above and beyond. He was professional and friendly, even suggested I drink - and proceeded to give me - orange juice to help with my cold. All of this at night upon check in. My room was clean and great - just... More 

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HIE2224, General Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

Thank you so much for the great comments about our outgoing staff. We are all very happy we were able to make you feel better and make your stay enjoyable even when you were sick. We hope to see you again next time your in Sacramento. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 6, 2015

Hotel was certainly clean and very inviting. There are two brothers that run the establishment. One has customer service down to a science, the other needs more training. I was escorted by police to leave because I informed them there elevator permit was expired. Happy to change rating if I receive a follow up phone call or email.

Was this review helpful? Yes
HIE2224, Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

Thank you for taking the time to write a review of your stay. Unfortunately I think you may have intended this review for another Holiday Inn Express. This location has just one owner and we have not had anyone escorted out by the police. Thank you. More 

OLYMPIA
Level Contributor
110 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed April 16, 2015

This was a very nice hotel, and the beds were comfortable, everything was clean, and the free breakfast was great. Just don't go for the swimming pool, which was the primary reason we chose this hotel. The pool was an outdoor unheated pool, which didn't get sun because it is on the wrong side of the hotel. The water was... More 

Was this review helpful? Yes 1
HIE2224, Front Office Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

Thank you for taking the time to write a review of your stay with us. I am happy to hear that the room and amenities were to your liking-we try to make every guest as comfortable as possible. As for the pool, I apologize that its not heated. Most of the year it is very hot here so unfortunately it... More 

Novato, California
1 review
5 of 5 stars Reviewed April 9, 2015

Wonderful rooms and comfortable beds. Great meeting room for conference. Fantastic and helpful staff!! The breakfast was really good and Maritza was so helpful and nice! A kind lady at the front desk went to her car to get her umbrella to loan me so I could make it to my car and not ruin my leather coat!

Was this review helpful? Yes
HIE2224, Front Office Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

Thank you for taking the time to write this review of your stay with us. I am happy to hear that everything was positive as our staff takes alot of pride in delivering top notch customer service. We hope to see you again soon when your travels bring you back to the area. More 

Arlington, Texas
1 review
5 of 5 stars Reviewed April 6, 2015

I keep coming back to this Holiday Inn Express with my family at least twice a year because of the quality of the rooms and the excellent staff. The breakfast room staff is to be specifically commended for her work and her super attitude. I fully recommend this hotel if visiting this area of Sacramento, I don't think you will... More 

Was this review helpful? Yes
HIE2224, Front Office Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

Thank you for taking the time to write such a nice review of your stay. Our staff takes alot of pride in providing excellent customer service and top notch rooms. We hope to see you again when your travels bring back to the area. More 

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204 photos of this hotel

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