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Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo

2.5 of 5 2224 Auburn Blvd, Sacramento, CA 95821
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo
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Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo
Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo
Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo
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80 reviews from our community

Traveler rating
    43
    23
    11
    0
    3
See reviews for
16
12
7
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ljubljana, Slovenia
Top Contributor
210 reviews 210 reviews
199 hotel reviews
774 helpful votes 774 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I made a reservation for my late September stay several months in advance, booking a reward night and paying with my IHG Rewards Club points which had been deducted from my account already at the time of booking. When I arrived at the hotel, at check-in, I specifically mentioned it was a reward stay and it seemed the clerk checking... More

Was this review helpful? Yes
Monique E, General Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

On behalf of myself and my staff, we truly and sincerely apologize for the inconvenience you experienced during and after staying with us. I take all your feedback very seriously and have addressed this issue with all Employees and Management team to put procedures in place that will ensure this situation will not occur again in the future. Unfortunately, mistakes... More

San Ramon
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Relative to other Holiday Inns, this one looks new but feels a little dated. Utility store is in a closed off area. Lobby is small and disjointed. The staff seems very young and inexperienced. The elevator is painfully slow. Faster to walk the stairs, except the stairs are not close by. It would be nice if the bathrooms had a... More

Was this review helpful? Yes 1
Monique E, General Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

We truly apologize for the inconveniences you experienced during your stay with us. We appreciate your feedback and have shared your comments with all the staff. Hopefully you will give us another opportunity to provide you a great stay. More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had to make short trip for doctor appointment in Sacramento. Perfect value for our one night stop. Breakfast was very good and free, not just cereal and toast. Parking free as well. Centrally located, only about 15 minute drive from downtown.

Was this review helpful? Yes
Monique E, Front Office Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

We thank you for your review. We are pleased to know that you enjoyed our full breakfast and our hotel was conveniently located for you. Please stay with us again. More

Olathe, Ks
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 25, 2014

Our first night, 09.10.14 was pretty good. We arrived AFTER midnight, so not much to say. Although, paint dries faster than their Internet Service. Our second night, 09.12.14 was HORRIBLE! They put us in a former handicapped room. YUK! Everything was awful. The worst being the adjustable shower hose that wouldn't stay in place. NEVER AGAIN. Don't let them give... More

Was this review helpful? Yes
Monique E, General Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

We are very so for the internet issues you experienced during your recent stay with us. We have recently upgraded our access points and are working very closely with our internet technicians to improve the internet services provided to our guests. I do take all comments and reviews very seriously as it helps us to provide the best service as... More

Reno, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2014

I stay at this hotel often and have yet to file a complaint. The staff is so caring whether I check in at 3pm or if I check in at 3 am. The beds are always very comfortable and the breakfast is always great and fresh. The hotel is always quiet and the rooms are very relaxing. I know when... More

Was this review helpful? Yes 1
Monique E, General Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

It is loyal guests like you that continue to make our jobs so enjoyable. We truly appreciate your great comments and take pride in providing a clean, comfortable and relaxing stay. Thank you for taking the time to review us! We will see you soon! More

South Lake Tahoe, California
1 review
5 of 5 stars Reviewed September 23, 2014

The location of this hotel makes it very easy for me to go around Sacramento and handle my business whenever I'm in town. It's conveniently located in the middle of Sacramento right off of the 80 freeway. The hotel being well kept is just another plus to my stay whenever I come down to Sacramento

Was this review helpful? Yes
Monique E, General Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

Thank you so much for the great review! We are very glad you enjoyed your stay! We look forward to welcoming you back! More

West Covina, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2014

Came to this specific hotel because it was near the conference convention I had to attend. Right off the freeway and close to the mall. Everyone from the front desk manager to the breakfast attendant were all kind and attentive. Would recommend this hotel to others.

Was this review helpful? Yes
Monique E, General Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

Thank you for the compliments regarding our wonderful staff! We always try to go above and beyond to provide a memorable experience for all of our guests. We are very glad you enjoyed your stay! More

Exeter, California
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 20, 2014

We recently booked several rooms for family members attending a wedding in town. We received exceptional service at the front desk, from the housekeeping staff, and from every employee we came in contact with. The rooms were clean and the beds and pillows extra-comfy. The halls were quiet, and if we had neighbors, we didn't know about it, because the... More

Was this review helpful? Yes
Monique E, General Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

We are so happy we could be a part of your memories and glad we were able to make this special time comfortable and convenient for all your guests. We truly appreciate your wonderful review and look forward to your future stays. More

Napa, California
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 16, 2014

My husband and I and his sister stayed at the Holiday Inn Express Cal Expo because it was relatively close to the Kaiser Hospital where his sister was scheduled for delicate neurosurgery. The first night the 3 of us were there. We booked for 3 nights with her surgery and hospital stay starting the 1st morning of our booking. By... More

Was this review helpful? Yes
Monique E, General Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

We are all very pleased we were able to accommodate you and your family during this difficult time. We strive to provide the best service in every guests specific situation and to provide a clean and comfortable stay. We are glad you had a great experience. Thank you for the review and we hope to see you again in the... More

London, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 1, 2014

We arrived at this hotel after a long flight, long queue at customs and a long drive from San Francisco. From out first meeting with the check in staff everything went well. The staff were all very friendly, the rooms were spacious and clean and the breakfast was much better than we had expected. Overall, a very good stay.

Was this review helpful? Yes
Monique E, Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

We thank your for your valuable feedback. We are pleased to know that your overall stay was a pleasant and comfortable one. Our dedicated staff ensures that we meet or exceed guest's expectations. We would ensure to meet or exceed your expectations each time you consider staying with us again.Thank You for choosing to stay with us. More

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Additional Information about Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo

Address: 2224 Auburn Blvd, Sacramento, CA 95821
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo 2.5*
Number of rooms: 81
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Also Known As:
Holiday Inn Express Hotel And Suites Sacramento Ne Cal Expo
Holiday Inn Express Sacramento
Motel 6 Sacramento

35 photos of this hotel

Management photos: Courtesy of the property manager

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