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Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo

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2224 Auburn Blvd, Sacramento, CA 95821
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo
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102 Reviews from our TripAdvisor Community

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Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (102)
  • Mar-May only
    (26)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (20)
All months
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We are a young couple travelling the west coast and have stayed in many different hotels on our travels. But none have exceeded our expectations more than Holiday Inn express Cal Expo. We had issues with our booking through a third party company. Damien and Monique at reception went above and beyond for us, Both of them personally called the... More 

Was this review helpful? Yes
HIE2224, Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

Thank you for taking the time to write a review of your stay with us. We were more than happy to help you get the 3rd party reservation issues straightened out. We hope to see you again when your travels bring you back to the area. More 

Reno
2 reviews
1 of 5 stars Reviewed 1 week ago

The bed was worn out, it had a sway back to it, with springs poking me, the TV is tiny, the Cable didn't work except only few sporadic channels maybe 10 out of 50 plus channels worked. Floors were in disrepair, carpet tacks falling out of the trim all the way around the room, scuff marks, chipped woodwork through out.... More 

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HIE2224, Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

Thank you for taking the time to write a review of your stay with us. We are sorry about the channel selection at the time of your stay. We were in the middle of upgrading our cable channel selection. We hope next time your in the area you will try our hotel again to see the difference. More 

1 review
5 of 5 stars Reviewed 1 week ago

Best place to stay in Sacramento! Staff is excellent and Maritza in breakfast is an angel! If a family member has special diet needs, this is where you need to stay! My wife has to eat gluten free and Maritza in the Holiday Inn breakfast had a lot of things she could eat! Made our stay outstanding! Love you Maritza!

Was this review helpful? Yes
HIE2224, Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

Thank you for taking the time to write a review of your stay with us. Maritza is indeed an angel and always goes out of her way for our guest. I am happy to hear you got to experince our superior customer service. We look forward to seeing you again when your travels bring you back to the area. More 

Auberry, California
Level Contributor
105 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had to make a quick business trip to Sacramento and booked a room at Holiday Inn Express Sacramento NE Cal Expo. I found a very clean hotel, extremely helpful and pleasant staff. I had a great night sleep and a good breakfast in the morning. I will be making this my go to hotel in Sacrament. Also, great prices... More 

Was this review helpful? Yes
HIE2224, Front Office Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

Thank you for taking the time to write a review of your stay with us. I am happy to hear that we exceeded your expectations. We look forward to seeing you again when your travels bring you back to the area. More 

Albuquerque, New Mexico
Level Contributor
70 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at several IHG properties in the Sacramento area over the years. This one is my favorite. I thought the staff was well-trained and executed their jobs in an efficient, but pleasant manner. One thing that I note is whether the staff speaks to me. I am on the road nearly 300 nights a year. I want someone to... More 

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Mandurah, Perth
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 23, 2015

Well booked this hotel, for 1 night on a drive from LA. When we arrived to check in, all was good. the fun started around 2100 that night when the hotel along it, had a motorcycle club there and they decided to start up there bikes around 2130, even with double grazed windows it was rubbish. Then the kids in... More 

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HIE2224, General Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

I sincerely apologize for your experience during your recent stay with us. It is a tough situation when you are trying to control noise coming from guests at another property. We do have security and did the best we could to maintain the noise level from the group. I am also very sorry that a follow up phone call was... More 

California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 10, 2015

I stayed at this hotel on numerous 1 night visits to sacramento for a class at the UC Davis extension. The location is convenient and close to I-80 business, perhaps too close as there is a lot of traffic noise in the front rooms. The neighborhood around the hotel is run down, not a great place for an evening walk... More 

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Crestview, Florida
1 review
5 of 5 stars Reviewed June 9, 2015

I travel around the world giving seminars and every time I stay at this property, I am blown away by their top notch customer service. The property manager, Monique, is a superstar! Her crew (Jamie, Rohit, Damien, Jorge, Maritza, and others) always go above and beyond to make my stay a success for everyone!

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Modesto, California
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed June 3, 2015

Easy on/off the Freeway Great Location as the Hub of activities. Clean Rooms, Huge Breakfast area and Comfortable Beds. Pleasant Helpful Staff...Had no complaints during our over night stay while Visiting the Sacramento Mile Flat track Races

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El Cajon, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2015

This is a beautiful facility, but not very relaxing during the week. There is an active marketing department that schedules locals to meet at their facility...using the breakfast room and meeting rooms. When I checked in, there were to-go lunches spread out all over the check-in counter. The coffee containers for the hotel guests were also on the counter. There... More 

Was this review helpful? Yes
HIE2224, General Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review

Thank you for your feedback regarding your stay with us. I take all comments very seriously as it helps me to improve our services for future guests. I hope next time you stay with us you can see some changes that were made. Thanks again for the review and the great comments about our staff. More 

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