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Hilton Garden Inn Sacramento/South Natomas

3.0 of 5 2540 Venture Oaks Way, Sacramento, CA 95833-3200
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Certificate of Excellence 2014
Hilton Garden Inn Sacramento/South Natomas
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Hilton Garden Inn Sacramento/South Natomas
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313 reviews from our community

Traveler rating
    175
    90
    34
    11
    3
See reviews for
68
52
30
130
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
  • All months
    (313)
  • Mar-May only
    (76)
  • Jun-Aug only
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    (86)
  • Dec-Feb only
    (58)
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Visalia, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great people, clean and comfortable, great amenities, easy access to and from freeway and walking distance to Starbuck's. I use this hotel frequently for business trips of one to two days. I have a Hilton Honors reward card and receive two free bottles of water every trip. Internet access is complimentary and not too slow. A premium internet access is... More 

Review collected in partnership with Hilton Garden Inn

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Fresno
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel does not honor the government rate for state contractors despite having an authorized letter from the State of California to do so. In addition, as an HHonors member, I was not greeted in the pleasant manner that I typically am greeted at other venues. The hotel itself is very nice with a few minor details here and there.... More 

Was this review helpful? Yes
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review

I’m very sorry to hear that you did not have a pleasant experience at our hotel. Guest satisfaction is extremely important to us and we apologize for letting you down. I will be sure to keep your feedback in mind as we are always working to improve our overall guest experience. More 

Grass Valley, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Although I was there with my mother for a medical (surgical) reason, I found this hotel to be very calming and relaxing. Both rooms were very clean, fresh, and updated. The staff were extremely professional, courteous and very accommodating to us during arrival and throughout our stay. Breakfast in the mornings were quick and easy and quite good if I... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review

Thank you for the outstanding 5 star review of the Hilton Garden Inn Sacramento South Natomas. I was thrilled to hear that our team members took good care of you during your stay and that our breakfast offerings and room cleanliness met your expectations. We truly appreciate your business, and positive recommendation. We look forward to serving you again soon... More 

Eureka, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Left sunglasses in my room. House keeping claims that they did not find the glasses. Not sure who did find the glasses but I am 100% positive that the expensive RayBan sun glasses were left next to the TV. Great shuttle service and drivers. Excellent SleepFlyPark value.

Review collected in partnership with Hilton Garden Inn

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MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review

Thank you for your feedback regarding your recent stay at the Hilton Garden Inn Sacramento South Natomas. We were happy to learn our airport shuttle service was to your liking but do apologize that we could not locate your lost item. Thank you again for your review of the Hilton Garden Inn Sacramento South Natomas and we hope you will... More 

Seattle, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

This is not a smoke free hotel, part of each wing has rooms where smoking is allowed and it penetrates throughout the wing. The location is good and is very quiet with pleasant park like setting. It caters to business travelers and less to leisure couples. The hotel rooms could use some updating. The beds are the usual comfortable Hilton... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review

Thank you for your feedback on your recent stay. We truly appreciate all of our guests' feedback and do apologize for the inconveniences that you experienced during your time with us. We will certainly keep the feedback that you provided in mind as we continue to improve the experience for all our guests. We hope that you will come back... More 

Pittston, Pennsylvania
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for a day and night while visiting for a wedding I was in. The staff was very friendly and accommodating. The breakfast buffet was great and at a good price. The hotel was very quiet and had a nice pool and hot tub. The price was pretty reasonable compared to other hotels in the... More 

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MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review

We sincerely thank you for your recent stay at the Hilton Garden Inn Sacramento South Natomas and for such a fantastic TripAdvisor review. We are truly happy to hear all of the positive feedback you shared about our front desk team members and our breakfast offerings. Once again thank you for choosing the Hilton Garden Inn Sacramento South Natomas and... More 

Fair Oaks, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed here at a incredible 'Black Friday" special rate through a new hotel app. I found the place to be nicer than I expected. Hotel staff were most friendly and helpful. Though I didn't take advantage of the bar or food, I will next time. I love convenience.

Was this review helpful? Yes
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review

Thank you for your recent stay at the Hilton Garden Inn Sacramento South Natomas and for your positive feedback. It is truly a pleasure to know you enjoyed your time with us and found us to be suitable for your travel needs. Once again thank you for choosing the Hilton Garden Inn Sacramento South Natomas and we hope you will... More 

Oak Brook
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Overall a very good experience. The staff is friendly and helpful going out of their way to make sure you are comfortable. The lobby and restaurant areas are warm and comfortable, however the other public areas are tired and needing upgrading. Overall, a very good place located near the interstate highways (I-80 and I-5) and close to downtown and the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review

Thank you for taking the time to share your comments on your recent stay at the Hilton Garden Inn Sacramento South Natomas. We were pleased to learn that our service, lobby and restaurant were to your liking. Your enjoyment is important to us and we are happy to be able to provide comforts and conveniences that you value. Once again... More 

Roswell, Georgia
Top Contributor
97 reviews 97 reviews
51 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed November 12, 2014

Stayed here one night for a business trip. Efficient check in, room was long distance from elevator, but clean and comfortable, nothing fancy. There was a happy hour from 5-6 with some light appetizers and wine, that was nice. Had a breakfast coupon and had eggs bacon, etc. Will definitely stay here again if back in the area

Was this review helpful? Yes 1
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review

Thank you for your recent stay at the Hilton Garden Inn Sacramento with and for your positive review. It is truly a pleasure to know you enjoyed your time with us and found us to be suitable for your business travel needs. Once again thank you for choosing the Hilton Garden Inn Sacramento South Natomas and we hope you will... More 

Saint Louis, Missouri
Top Contributor
64 reviews 64 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 29, 2014

I stayed there 3 nights. rooms were immaculate, staff was exemplary, grounds were beautiful. they even gave me a shuttle ride to a local restaurant and then picked my up after! Could not ask for better service.

Was this review helpful? Yes 1
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review

Thank you for the outstanding 5 star review of the Hilton Garden Inn Sacramento South Natomas. I was thrilled to hear that our team member service and overall facilities exceeded your expectations. We truly appreciate your business and kind comments. We hope to be of serve to you again very soon at the Hilton Garden Inn Sacramento South Natomas. More 

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Additional Information about Hilton Garden Inn Sacramento/South Natomas

Address: 2540 Venture Oaks Way, Sacramento, CA 95833-3200
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Sacramento/South Natomas 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Hilton Garden Inn Sacramento/South Natomas Hotel Sacramento
Hilton Sacramento
Sacramento Hilton Garden Inn
Hotel Style:
#3 Business Hotel in Sacramento
#9 Romantic Hotel in Sacramento
#11 Family Hotel in Sacramento

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