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Hilton Garden Inn Sacramento/South Natomas

3.0 of 5 2540 Venture Oaks Way, Sacramento, CA 95833-3200
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Certificate of Excellence 2014
Hilton Garden Inn Sacramento/South Natomas
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327 reviews from our community

Traveler rating
    183
    95
    34
    12
    3
See reviews for
72
54
31
136
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Centreville, Virginia
Top Contributor
96 reviews 96 reviews
60 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for 3 nights and was very happy with the property. It is well maintained, staff is friendly and the rooms were comfortable and clean. Check in was quick although this is the first time I have ever been asked for a govt ID to obtain the govt rate. It is clearly within their right and policy but I... More 

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Canal Fulton, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stayed for a business trip just for one night and they did not disappoint. The staff was very attentive and the room was very clean. Would recommend this Hotel to business and pleasure. I will surely be staying here again in the future.

Review collected in partnership with Hilton Garden Inn

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San Carlos
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have tried many different hotels in this area, but for my money, this is the best. There are certainly more glamorous places to stay, but the rooms are clean an d well-appointed, and the staff is professional, courteous, and remembers your name. The hotel has a fairly good restaurant with reasonable room service prices, and for someone who lives... More 

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MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review

Thank you for taking the time to convey your comments on your recent stay at the Hilton Garden Inn Sacramento South Natomas and the positive review of our hotel. I am happy to hear you enjoyed our rooms and facilities but especially the service you received from our team members. Once again thank you for your business and we hope... More 

Pacific Grove, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed there during the Christmas break to go to the snow and see Sacramento. The hotel staff were great, friendly and very accommodating. It is in a business park so it may not seem like the place to take the family, but the family really enjoyed the stay and you can't go wrong with a HGI as you get... More 

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MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review

Thank you for the outstanding 5 star review of the Hilton Garden Inn Sacramento South Natomas. I was thrilled to hear that our team members took good care of you during your stay and that our breakfast offerings and location all met your expectations. We truly appreciate your business and positive recommendation and hope to serve you again soon at... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

Ryan at the front desk was rude. Has no business in customer service. I've had warmer service at the DMV. I had multiple issues with the television, which I believe actually stem from their service provider. They clearly need to upgrade their cable package to accommodate a full hotel.

Review collected in partnership with Hilton Garden Inn

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MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review

Thank you for taking the time to share your feedback regarding your recent visit. I apologize that we did not provide you the experience you have come to expect from Hilton Hotels. We take pride in our service standards but clearly missed in the delivery during your visit. It is through feedback such as yours, that we can address our... More 

Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Normally I stay at Hiltons, but in Sacramento..I usually stay somewhere else. This time I stayed here I loved it!! Their breakfast buffet was amazing and the rooms are nice and comfy. As a business traveler, I tend to be picky and this location fits the bill. Great stay, I was there a week. Would highly recommend.

Was this review helpful? Yes
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review

Thank you for your recent stay at the Hilton Garden Inn Sacramento South Natomas and for your positive feedback. It is truly a pleasure to know you enjoyed your time with us and found us to be suitable for your business travel needs. Once again thank you for choosing the Hilton Garden Inn Sacramento South Natomas and we hope you... More 

Buffalo NY USA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I made an unexpected trip to Sacramento and booked this hotel for 1 night on advice of my daughter. She puts all her people from work who are out of towners here. The complimentary wireless in the room was a delightful surprise, but the stars of this stay were the staff members! So eager to help, no question to inconsequential,... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review

We sincerely thank you for your recent stay at the Hilton Garden Inn Sacramento South Natomas and for such a fantastic TripAdvisor review. We are truly happy to hear all of the positive feedback you shared about our front desk and restaurant team members. Once again thank you for choosing the Hilton Garden Inn Sacramento South Natomas and we look... More 

Suwanee, Georgia
Top Contributor
90 reviews 90 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am a passionate Marriott guy. Have been for years. However, my new associates are all Hilton folks. This property is surprisingly beautiful, the rooms are spacious, but truly, the real gem here is the staff. I didn't meet one associate that didn't shine. Superior service and attitudes.

Was this review helpful? Yes 1
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review

Thank you for the outstanding 5 star review of the Hilton Garden Inn Sacramento South Natomas. I was thrilled to hear that our team members took good care of you during your stay and that our facilities met your expectations. We truly appreciate your business and hope to welcome you back soon as a loyal Hilton Honors member. More 

Florence, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Everything was great! Room was clean and safe, staff was very helpful. This is a business hotel, so the weekend I stayed was very quiet. I like it that way! I needed a early shuttle to the airport on a Sunday morning, and they had someone there waiting for me when I was ready to go.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review

We sincerely thank you for your recent stay at the Hilton Garden Inn Sacramento and for such a fantastic TripAdvisor review. We are truly happy to hear all of the positive feedback you shared about our cleanliness, airport shuttle service and overall service. Once again thank you for choosing the Hilton Garden Inn Sacramento South Natomas and we look forward... More 

Port Jefferson New York, United States
2 reviews
5 of 5 stars Reviewed January 24, 2015

Great place to stay , excellent service clean room helpful staff. Very Safe location parking area has plenty of lighting. When your traveling in the Sacramento area if I were you stay at the Hilton Garden Inn.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review

Thank you for taking the time to convey your comments on your recent stay at the Hilton Garden Inn Sacramento South Natomas and for the positive review of our hotel. I am happy to hear you enjoyed our rooms and facilities but especially the service you received from our team members. Once again thank you for your business and we... More 

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Additional Information about Hilton Garden Inn Sacramento/South Natomas

Address: 2540 Venture Oaks Way, Sacramento, CA 95833-3200
Phone Number:
Location: United States > California > Sacramento
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Sacramento/South Natomas 3*
Number of rooms: 154
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Also Known As:
Hilton Garden Inn Sacramento/South Natomas Hotel Sacramento
Hilton Sacramento
Sacramento Hilton Garden Inn
Hotel Style:
#3 Business Hotel in Sacramento
#7 Romantic Hotel in Sacramento
#8 Family Hotel in Sacramento

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