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BEST WESTERN PLUS Executive Inn

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18880 Gale Ave, Rowland Heights, CA 91748-1337
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BEST WESTERN PLUS Executive Inn
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113 Reviews from our TripAdvisor Community

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Traveler rating
    38
    39
    23
    12
    1
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32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (113)
  • Mar-May only
    (32)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (28)
All months
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW

The employees at the front desk are friendly for helping on everything. And the rooms are just clean enough to give a relief after all the exhausted schedule had accomplished. The location of the hotel is actually very close to highway and there are many Chinese cuisines nearby, which make life never been so convenient! Sure I will come again.

Was this review helpful? Yes
louisville, ky
Level Contributor
73 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this Best Western for two nights during a bus tour that I took. The rooms were pretty average, but the hotel was right next to the expressway and there was a lot of road noise. The location was right in the middle of a large Asian community and the only things within walking distance were Asian. There... More 

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Leah for taking your time to input your review at our property. I am very glad you enjoyed our shuttle service and staff accommodations. I do apologize for the noise level which did not meet your standards. Thank you again for you response and we are looking forward to serving you again. Jane Chang General Manager More 

Tampa, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This Best Western is a great place to stay for business or for pleasure. They have an amazing staff with great service and are open to your personal needs if you need help with anything, even in the smallest things. They also are there if you ever need any sort of assistance direction.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Sami for taking your time to input your review at our property. I am very glad you enjoyed our services. I am very happy to hear that you enjoyed our staffs and the services they provided for you. Thank you again for your response and we are looking forward to serving you again. Jane Chang General Manager More 

Singapore, Singapore
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff was nice and very accommodating to our requests and the room was clean & spacious. The wash basin in our room was conveniently located outside the bathroom/toilet, and the bathroom has sensor that turn on the light slowly when it detect movements. There are restaurants, supermarket, and shops around the hotel so it was pretty convenient to dine... More 

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Radius for taking your time to input your review at our property. I am very glad you enjoyed our services. I am very happy to hear that you enjoyed our convenient location to nearby shops. Thank you again for you response and we are looking forward to serving you again. Jane Chang General Manager More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Great Location, Great Staff, Awesome Western and Asian Breakfast ! The only thing I didn't like was their shampoo/conditioner, seemed poor quality. Hope they'll change it to another brand. But I keep coming back to this hotel whenever I am in LA. 5-Star Recommended !!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you James for taking your time to input your review at our property. I am very glad you enjoyed our services. I am very happy to hear that you enjoyed our breakfast items, and our location. We appreciate your support and I do apologize for the not meeting the quality for the shampoos and conditioner. Thank you again for... More 

Bakersfield
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 25, 2015

This the second time in a month that we have stayed here for our sons soccer team. The rooms are comfortable and the staff is very friendly. They have a breakfast buffet with hot items eggs bisquits and pancakes, fresh fruit, breads and pastries. It's a great way to start off the morning before a game. There are several Asian... More 

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking your time to input your review at our property. I am glad you enjoyed our services. I am very happy to hear that you and your team enjoyed our breakfast items, and find our location convenient to the restaurants nearby. Thank you again for your response and we are looking forward to serving you again. Jane... More 

Vancouver, Canada
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed April 21, 2015

Great customer service the first day, we got checked in early and the desk clerk was very friendly. Good choice of breakfast with a mix of American and Asian foods, small eating area however. Noise from the major highway was constant at all hours, since the hotel is literally right next to it. I don't consider that a relaxing stay... More 

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking your time to input your review at our property. I am glad you enjoyed our services. I am also very glad to hear that you enjoyed our American and Asian style breakfast. I do apologize for the noises coming from the highway. Thank you again for your response and we look forward to serving you again.... More 

Hong Kong
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 11, 2015

Clean rooms and great check in service with Benjamin! Thank you Benjamin for making us all feel so welcomed! I wish all people were like him working the front desks. Good free breakfast. There was even hot scrambled eggs. Great location as close to many eating places but it is such a GREAT pity that this hotel is literally next... More 

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Brenda for taking your time to input your review at our property. I am glad that you had a great service with our staff. I am also very happy to hear that you enjoyed our breakfast items. I do apologize again for the noise level of the highway, and thank you for understanding. Thank you again for your... More 

California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 28, 2015

My girlfriend and I have been to this hotel for more than 10 times and we were almost always satisfied. The night shift manager (white male, for identification purpose only) during the weekdays is the best hotel staff we have ever met. (Yes, we have stayed in several five-star luxury hotels but he is simply the best!) The breakfast was... More 

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking the time to input your review at our property. I am glad that you and your girlfriend enjoyed your stays at our property. I am happy to hear that you enjoyed our breakfast items. I will definitely bring up the internet connection issue to our team on our management meetings. Thank you again for your response... More 

GUANGZHOU, China
1 review
5 of 5 stars Reviewed February 26, 2015

Reception staff very friendly, very enthusiastic help passengers. Breakfast is very rich, very good quality. The room was very big, very clean! Laundry, and WIFI to meet the basic requirements of my house. The location is good, near restaurants and Chinese supermarket is a lot of, go to COLIMA shopping district is also very close.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Xiao Ling for taking the time to input your review at our property. I am glad our nearby restaurants and market was very convenient for you. I am also glad that our cleanliness and amenities met your requirements. Thank you again for your response and we look forward to serving you again. Jane Chang General Manager More 

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