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BEST WESTERN PLUS Executive Inn

2.5 of 5 18880 Gale Ave, Rowland Heights, CA 91748-1337
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BEST WESTERN PLUS Executive Inn
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BEST WESTERN PLUS Executive Inn
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99 reviews from our community

Traveler rating
    31
    35
    20
    12
    1
See reviews for
28
21
11
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (99)
  • Mar-May only
    (27)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (24)
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Los Angeles, California
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

I stayed at the Best Western for two nights and didnt have a issue. The trains were a little loud but the service made up for the downfall. I would have no issue staying there again if I was doing business

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking the time to input your review with us. I am glad that our staff’s and service made up for the train noises for you. We appreciate your continuous support and we look forward to serving you again. Jane Chang More 

Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I chose Best Western Plus Rowland Heights as it was the pick-up point of my tour to SF, unfortunately my tour got cancelled very very last minute on NYE*. We were almost breaking down, scambling to make last minute plans on NYE to get to SF, the staff at Best Western were really helpful, gave us options and suggestions on... More 

Was this review helpful? Yes 1
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking the time to input your review with us. It is unfortunate to hear about your travel plans, but I am glad that our friendly staff were able to help you during this difficult time. I am also glad that our room quality were able to meet your expectations. We appreciate your business and support and we... More 

Shanghai, Chile
1 review
4 of 5 stars Reviewed December 24, 2014

I am VP of SEASKY Logistics, i will fly to LAX 2-3 times per year, our main business is about shipping between China and US/Canada, which was built in 2005 year. This hotel was intruoduced by one customer in LAX, i think I choose this hotel for supermarket/restaurant near by, it really so convenient for me to live this

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Song for sharing your stay with us. I am glad you enjoyed the convenience of our location to local restaurants and businesses nearby. We appreciate your continuous support and we look forward to serving you again. Jane Chang General Manager More 

1 review
4 of 5 stars Reviewed December 24, 2014

Impressive for all service that receiving from this hotel. Except the staff at front counter (young man/lady) that need to create more on service mind. The old staff was working well on this job. Enjoy of staying in Best Western Inn. Hopefully , I can come back and be stay at this hotel again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Waraluck for taking the time to input your review at our property. Your satisfaction is important to us and we will be using your feedback to implement future improvements to train our front desk more effectively to ensure we offer a better experience for guests in the future. We appreciate your business and support and we hope to... More 

Michigan, United States
1 review
2 of 5 stars Reviewed December 12, 2014

trains passing many times a night very close by, the hotel was very noisy. Every time a person would walk outside the room it would echo in the room. the traffic noise was overwhelming. no one in the hotel seemed to care about the noise.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Wayne for sharing your stay with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. In regards to your room location, perhaps next time you would prefer an interior room located in the same building as the lobby. Your satisfaction is important to us and I hope that you will... More 

1 review
1 of 5 stars Reviewed November 18, 2014

The worst hotel I've ever stayed. There was nothing good about it. The front desk staff was terrible and rude, was not welcoming. They behaved like they were doing you a favor for allowing you to stay in the dump they called hotel. Very sad.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Cheridah for taking the time to input your review at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using your feedback to implement future improvements to train our front desk more effectively to ensure we offer a better... More 

Seattle, Washington
Top Contributor
237 reviews 237 reviews
55 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed November 11, 2014

Looking south from the 3rd floor, you get a captivating view of the 10 congested traffic lanes of the Pomona Freeway which is just 50 feet away on the other side of a 12 foot high Block wall which reduces the roaring noise to just above a whisper, while the northerly rooms feature a block long, 60 foot high pile... More 

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Charles for sharing your stay with us. I am glad that our staff and our room quality were able to meet your expectations. In addition, I am glad you enjoyed the convenience of our location to local restaurants and businesses nearby. In regards to your room location, perhaps next time you would prefer an interior room located in... More 

Batavia, United States
1 review
5 of 5 stars Reviewed October 26, 2014

Compared to dozens of hotels I have stayed at, Best Western PLUS Executive Inn, Rowland Heights, CALIFORNIA, is easily comparable to others of equal size and in some cases, a better "bang for the buck".

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Robert for taking the time to share your stay with us. I am glad you enjoyed your experience here with us. We appreciate your business and support and we hope to serve you again in the future. Once again, thank you for your response. Jane Chang General Manager More 

Los Angeles, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 25, 2014

Best Western Plus in Rowland Heights Los Angeles USAl, the services are excellent, the staff are friendly, in lobby have coffee and tea self serve. the room clean, the bed are comfortable, the shower bath towel everyday change. The bed linen are clean. room alway clean everyday. coffee in the room supply everyday. The place near shopping centre. And a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Kho Hadi for taking the time to share your stay with us. I am glad that our staff and our room quality were able to meet your expectations. In addition, I am glad you enjoyed the convenience of our location to local restaurants and businesses nearby. We appreciate your business and we hope to serve you again in... More 

East Bay
2 reviews
4 of 5 stars Reviewed September 19, 2014

Fantastic location for access to great Asian restaurants and grocers. Asian breakfast included rice porridge, which in-laws loved. Rooms were VERY clean, equipped with fridge and microwave. Trains passing through were the only nuisance at night. Would request for a room NOT facing Gale street next time.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking the time to input your review. I am glad that you enjoyed our great location and the convenience of walking to more than 20 international restaurants nearby. I am also glad you enjoyed our one-of-a-kind Asian style breakfast, in addition to our hot, full American breakfast. To avoid the train nose, perhaps next time you would... More 

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Additional Information about BEST WESTERN PLUS Executive Inn

Address: 18880 Gale Ave, Rowland Heights, CA 91748-1337
Phone Number:
Location: United States > California > Rowland Heights
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Executive Inn 2.5*
Number of rooms: 135
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Also Known As:
Best Western Plus Executive Hotel Rowland Heights
Best Western Rowland Heights
Rowland Heights Best Western

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