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BEST WESTERN PLUS Executive Inn

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18880 Gale Ave, Rowland Heights, CA 91748-1337
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Executive Inn
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BEST WESTERN PLUS Executive Inn
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108 reviews from our community

Traveler rating
    35
    38
    22
    12
    1
See reviews for
30
24
12
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Spanish first
  • Any
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    (32)
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    (28)
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Bakersfield
Contributor
14 reviews 14 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

This the second time in a month that we have stayed here for our sons soccer team. The rooms are comfortable and the staff is very friendly. They have a breakfast buffet with hot items eggs bisquits and pancakes, fresh fruit, breads and pastries. It's a great way to start off the morning before a game. There are several Asian... More 

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Vancouver, Canada
Top Contributor
51 reviews 51 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Great customer service the first day, we got checked in early and the desk clerk was very friendly. Good choice of breakfast with a mix of American and Asian foods, small eating area however. Noise from the major highway was constant at all hours, since the hotel is literally right next to it. I don't consider that a relaxing stay... More 

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Hong Kong
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean rooms and great check in service with Benjamin! Thank you Benjamin for making us all feel so welcomed! I wish all people were like him working the front desks. Good free breakfast. There was even hot scrambled eggs. Great location as close to many eating places but it is such a GREAT pity that this hotel is literally next... More 

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California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 28, 2015

My girlfriend and I have been to this hotel for more than 10 times and we were almost always satisfied. The night shift manager (white male, for identification purpose only) during the weekdays is the best hotel staff we have ever met. (Yes, we have stayed in several five-star luxury hotels but he is simply the best!) The breakfast was... More 

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Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking the time to input your review at our property. I am glad that you and your girlfriend enjoyed your stays at our property. I am happy to hear that you enjoyed our breakfast items. I will definitely bring up the internet connection issue to our team on our management meetings. Thank you again for your response... More 

GUANGZHOU, China
1 review
5 of 5 stars Reviewed February 26, 2015

Reception staff very friendly, very enthusiastic help passengers. Breakfast is very rich, very good quality. The room was very big, very clean! Laundry, and WIFI to meet the basic requirements of my house. The location is good, near restaurants and Chinese supermarket is a lot of, go to COLIMA shopping district is also very close.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Xiao Ling for taking the time to input your review at our property. I am glad our nearby restaurants and market was very convenient for you. I am also glad that our cleanliness and amenities met your requirements. Thank you again for your response and we look forward to serving you again. Jane Chang General Manager More 

Exeter, United States
1 review
4 of 5 stars Reviewed February 6, 2015

Rooms were very clean. I would recommend staying on the opposite side from the freeway. Traffic noise was somewhat loud throughout the night. Good location to several resturants. Overall a good place to stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Tony for taking the time to input your review at our property. I do apologize for the traffic noises, but I am glad that you enjoyed our location. Thank you again for your response and we look forward to serving you again. Jane Chang General Manager More 

Victoria Park, Australia
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 4, 2015

I was pleasantly surprised by this hotel/inn by its service, location and comfort! Although as expected being in Rowland Heights, it is accessible best by car. I stayed here for a total of 3 nights and rooms were clean and comfortable for the three of us! Breakfast is included which is a great perk! Conveniently there is also a large... More 

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Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Kylie for sharing your stay with us. I am glad you enjoyed the convenience of our location of the restaurants and the supermarket. I am happy to hear that you enjoyed our breakfast and the cleanliness of our rooms. We appreciate your continuous support and we look forward to serving you again. Jane Chang General Manager More 

Los Angeles, California
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed January 22, 2015

I stayed at the Best Western for two nights and didnt have a issue. The trains were a little loud but the service made up for the downfall. I would have no issue staying there again if I was doing business

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking the time to input your review with us. I am glad that our staff’s and service made up for the train noises for you. We appreciate your continuous support and we look forward to serving you again. Jane Chang More 

Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 4, 2015

I chose Best Western Plus Rowland Heights as it was the pick-up point of my tour to SF, unfortunately my tour got cancelled very very last minute on NYE*. We were almost breaking down, scambling to make last minute plans on NYE to get to SF, the staff at Best Western were really helpful, gave us options and suggestions on... More 

Was this review helpful? Yes 1
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking the time to input your review with us. It is unfortunate to hear about your travel plans, but I am glad that our friendly staff were able to help you during this difficult time. I am also glad that our room quality were able to meet your expectations. We appreciate your business and support and we... More 

Shanghai, Chile
1 review
4 of 5 stars Reviewed December 24, 2014

I am VP of SEASKY Logistics, i will fly to LAX 2-3 times per year, our main business is about shipping between China and US/Canada, which was built in 2005 year. This hotel was intruoduced by one customer in LAX, i think I choose this hotel for supermarket/restaurant near by, it really so convenient for me to live this

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Song for sharing your stay with us. I am glad you enjoyed the convenience of our location to local restaurants and businesses nearby. We appreciate your continuous support and we look forward to serving you again. Jane Chang General Manager More 

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