We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Executive Inn

2.5 of 5 18880 Gale Ave, Rowland Heights, CA 91748-1337
Hotel website
Hotel deals
Special Offer
Stay 2 & Earn a Reward
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
BEST WESTERN PLUS Executive Inn
Professional photos View all
Browse nearby
BEST WESTERN PLUS Executive Inn
Write a Review

103 reviews from our community

Traveler rating
    33
    37
    20
    12
    1
See reviews for
30
22
11
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (103)
  • Mar-May only
    (27)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (28)
All months
California
2 reviews
5 of 5 stars NEW

My girlfriend and I have been to this hotel for more than 10 times and we were almost always satisfied. The night shift manager (white male, for identification purpose only) during the weekdays is the best hotel staff we have ever met. (Yes, we have stayed in several five-star luxury hotels but he is simply the best!) The breakfast was... More 

Was this review helpful? Yes
GUANGZHOU, China
1 review
5 of 5 stars Reviewed 1 week ago

Reception staff very friendly, very enthusiastic help passengers. Breakfast is very rich, very good quality. The room was very big, very clean! Laundry, and WIFI to meet the basic requirements of my house. The location is good, near restaurants and Chinese supermarket is a lot of, go to COLIMA shopping district is also very close.

Review collected in partnership with Best Western

Was this review helpful? Yes
Exeter, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Rooms were very clean. I would recommend staying on the opposite side from the freeway. Traffic noise was somewhat loud throughout the night. Good location to several resturants. Overall a good place to stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Tony for taking the time to input your review at our property. I do apologize for the traffic noises, but I am glad that you enjoyed our location. Thank you again for your response and we look forward to serving you again. Jane Chang General Manager More 

Victoria Park, Australia
Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was pleasantly surprised by this hotel/inn by its service, location and comfort! Although as expected being in Rowland Heights, it is accessible best by car. I stayed here for a total of 3 nights and rooms were clean and comfortable for the three of us! Breakfast is included which is a great perk! Conveniently there is also a large... More 

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Kylie for sharing your stay with us. I am glad you enjoyed the convenience of our location of the restaurants and the supermarket. I am happy to hear that you enjoyed our breakfast and the cleanliness of our rooms. We appreciate your continuous support and we look forward to serving you again. Jane Chang General Manager More 

Los Angeles, California
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed January 22, 2015

I stayed at the Best Western for two nights and didnt have a issue. The trains were a little loud but the service made up for the downfall. I would have no issue staying there again if I was doing business

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking the time to input your review with us. I am glad that our staff’s and service made up for the train noises for you. We appreciate your continuous support and we look forward to serving you again. Jane Chang More 

Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 4, 2015

I chose Best Western Plus Rowland Heights as it was the pick-up point of my tour to SF, unfortunately my tour got cancelled very very last minute on NYE*. We were almost breaking down, scambling to make last minute plans on NYE to get to SF, the staff at Best Western were really helpful, gave us options and suggestions on... More 

Was this review helpful? Yes 1
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking the time to input your review with us. It is unfortunate to hear about your travel plans, but I am glad that our friendly staff were able to help you during this difficult time. I am also glad that our room quality were able to meet your expectations. We appreciate your business and support and we... More 

Shanghai, Chile
1 review
4 of 5 stars Reviewed December 24, 2014

I am VP of SEASKY Logistics, i will fly to LAX 2-3 times per year, our main business is about shipping between China and US/Canada, which was built in 2005 year. This hotel was intruoduced by one customer in LAX, i think I choose this hotel for supermarket/restaurant near by, it really so convenient for me to live this

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Song for sharing your stay with us. I am glad you enjoyed the convenience of our location to local restaurants and businesses nearby. We appreciate your continuous support and we look forward to serving you again. Jane Chang General Manager More 

1 review
4 of 5 stars Reviewed December 24, 2014

Impressive for all service that receiving from this hotel. Except the staff at front counter (young man/lady) that need to create more on service mind. The old staff was working well on this job. Enjoy of staying in Best Western Inn. Hopefully , I can come back and be stay at this hotel again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Waraluck for taking the time to input your review at our property. Your satisfaction is important to us and we will be using your feedback to implement future improvements to train our front desk more effectively to ensure we offer a better experience for guests in the future. We appreciate your business and support and we hope to... More 

Michigan, United States
1 review
2 of 5 stars Reviewed December 12, 2014

trains passing many times a night very close by, the hotel was very noisy. Every time a person would walk outside the room it would echo in the room. the traffic noise was overwhelming. no one in the hotel seemed to care about the noise.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Wayne for sharing your stay with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. In regards to your room location, perhaps next time you would prefer an interior room located in the same building as the lobby. Your satisfaction is important to us and I hope that you will... More 

1 review
1 of 5 stars Reviewed November 18, 2014

The worst hotel I've ever stayed. There was nothing good about it. The front desk staff was terrible and rude, was not welcoming. They behaved like they were doing you a favor for allowing you to stay in the dump they called hotel. Very sad.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you Cheridah for taking the time to input your review at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using your feedback to implement future improvements to train our front desk more effectively to ensure we offer a better... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN PLUS Executive Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Executive Inn

Address: 18880 Gale Ave, Rowland Heights, CA 91748-1337
Phone Number:
Location: United States > California > Rowland Heights
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Executive Inn 2.5*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Best Western, Priceline, Expedia, Cheap Tickets, Despegar.com, HotelTravel.com, Travelocity, Odigeo and Tingo so you can book your BEST WESTERN PLUS Executive Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Executive Hotel Rowland Heights
Best Western Rowland Heights
Rowland Heights Best Western

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (1)
Viewed
Pool/beach area (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (3)
Viewed
View from room (1)
Viewed
Room/suite (7)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay