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All 2 Rowland Heights hotels

BEST WESTERN PLUS Executive Inn

2.5 of 5 Hotel   |   18880 Gale Ave, Rowland Heights, CA 91748-1337
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BEST WESTERN PLUS Executive Inn
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69%
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed March 13, 2014
usatouae San Francisco, California
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69 people have reviewed this hotel

Traveler rating
    23
    23
    13
    10
    0
See reviews for
24
12
10
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Spanish first
  • Any
English first
San Francisco, California
Contributor
13 reviews 13 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 13, 2014

Pros: Convenient location to 99 Ranch across street and plethora of Asian food options within 5 minutes walk. Multi-lingual staff. Cons: Been there several times over the last year and they still have not fixed the remote control for the television. Never ending construction across the street.

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking the time to input your review at our property. I am glad that you enjoyed our great location and the convenience of walking to more than 20 international restaurants nearby. I apologize for the inconvenience regarding the remote controls, we are working hard with our provider to have these fixed and working properly as soon as... More

Lemoore, California
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 30, 2014

Stayed for night since had this last minute trip. Check in was very slow but reception very curteous. Rooms open to street which is not popular but did not hear much traffic noise. Breakfast there but did not participate.

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking the time to input your review at our property. I am glad that our friendly staff were able to meet your expectations. We appreciate your business and support and we hope to serve you again in the future. Once again, thank you for your response. Jane Chang General Manager More

Central Mass
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed December 22, 2013 via mobile

This hotel was chosen for it's proximity to asian restaurants for my wife and daughter for our trip. On that it was a champion, there is every variety of asian restaurant in great numbers within 5 miles. I have never seen this many options for restaurants in such a small area. The room was very nice, we were on the... More

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking the time to input your review at our property. I am glad that you enjoyed our great location and the convenience of walking to more than 20 international restaurants nearby. Your satisfaction is important to us and we will be using your feedback to implement future improvements to our breakfast selections. Thank you again for your... More

Chandigarh, India
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 10, 2013

Good rooms and everything in the hotel was great. Good parking facility with close access to everything. Recommended for anyone going out for a holiday and want to relax and enjoy his vacation. Although improvement maybe done by providing a coffee counter in the second block.

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking the time to input your review at our property. I am glad that our rooms and location were able to meet your expectations, along with the convenience of our parking facility. Thank you again for your response and we look forward to serving you again. Jane Chang General Manager More

Kingston, United States
1 review
5 of 5 stars Reviewed December 9, 2013

Clean, good quality furnishings, comfortable, TV worked great, good breakfast, friendly and accommodating staff. Lots of places to eat about a one or two minute walk away from the hotel. Second time I stayed there and would stay again and recommend to others.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking the time to input your review at our property. I am glad that our rooms and friendly staff were able to meet your expectations, along with the convenience of our location! I am also glad you enjoyed our breakfast selection of both hot, full American breakfast and our one-of-a-kind Asian style breakfast. Thank you again for... More

Liberec
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2013

Hello everyone, would like to share some thinks about my stay at Best Western Plus Executive Inn, Rowland Heights. Once you enter to the hotel lobby, you can see and feel great atmosphere. Hotel is well managed and their staff is so friendly, helpfull and well-trained. Surrounding area is safe with many business and restaurants arround. You can splash into... More

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking the time to input your review at our property. I am glad that our rooms and friendly staff were able to meet your expectations, along with the convenience of our location! Thank you again for your response and we look forward to serving you again. Jane Chang General Manager More

Toronto, Canada
1 review
5 of 5 stars Reviewed October 28, 2013

Everytime I come to LA, Best Western Executive Plus at Rowland Heights is the only choice for me as it is by far the best hotel I have ever stayed in. With the excellent services, room accomodations and improved internet and the new Fitness center, I don't see any reason why I should go to another hotel. Everything of what... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking the time to input your review at our property. I am glad that our rooms and friendly staff were able to meet your expectations, along with the new additions to the property. Thank you again for your response and we look forward to serving you again. Jane Chang General Manager More

California
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 27, 2013

There was road construction going on, so we had a hard time finding the lobby. It was late at night and there were 4 or 5 men standing in the parking lot when we pulled in...one of them jumped into the bushes. This made us a little nervous. I finally called the hotel from the parking lot to find out... More

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking the time to input your review at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our housekeeping works effectively to keep our rooms fresh and clean for all our guests, but if the room is not to your likings, our front desk will be more than... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2013

My family and I stayed two nights at BW Executive Inn in Rowland Hts end Aug 2013. The guest services manager Ben and his front desk staff were most helpful and courteous, everyone assisting us in whatever we requested. We had no problem at all with the staff. The room was well prepared and cleaned when we arrived. And the... More

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking the time to input your review at our property. I am glad that our rooms and friendly staff were able to meet your expectations. In addition, I am glad you were able to utilize our complimentary shuttle services and for future reference, we also have a courtesy Citadel Outlets shopping shuttle too! Thank you again for... More

San Diego, United States
1 review
3 of 5 stars Reviewed October 5, 2013

Had an average experience stay at the Best Wetern in Rowland Heights. The only thing that wasn't pleasant was the mix up with the online price. Never got my wake up call. The parking lot is under construction. Also the street BW is on is also under construction. May be a little loud if facing the street Gale. You can... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review

Thank you for taking the time to input your review at our property. In regards to your room rate, I would like to apologize for the mix-up with the online rates and I am glad to see that all the miscommunication was eventually sorted out. Regarding the construction nearby, the city has been working with us to keep traffic flow... More

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Additional Information about BEST WESTERN PLUS Executive Inn

Also Known As:
Best Western Plus Executive Hotel Rowland Heights
Best Western Plus Executive Hotel
Best Western Rowland Heights
Rowland Heights Best Western
Address: 18880 Gale Ave, Rowland Heights, CA 91748-1337
Phone Number:
Location: United States > California > Rowland Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Rowland Heights
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Executive Inn 2.5*
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