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Extended Stay America - Sacramento - Roseville

2.0 of 5
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1000 Lead Hill Blvd., Roseville, CA 95661
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Extended Stay America - Sacramento - Roseville
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Ranked #14 of 18 Hotels in Roseville
A recent review
5 of 5 stars Reviewed July 9, 2014
John W Denver, Colorado
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69 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Extended Stay America - Sacramento - Roseville
See the most recent reviews
Denver, Colorado
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 9, 2014

Clean. Efficiency with good size kitchen. Close to everything in the area. I didn't have any problem with room facing the interstate. There are some rooms that allow smoking so be sure to specify nonsmoking if that us an issue. I paid 79 / nite and felt that was fair esp compared to most other hotels in the area above... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

John - Thank you for your recent review of your stay. We are glad that you appreciated your fully equipped kitchen. We're also happy to read that you found your room to be clean and affordable. Our staff is committed to satisfying our guests, so we are very thankful for your feedback. If you have any additional feedback, please reach... More 

Brookston
Level Contributor
115 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 stars Reviewed May 4, 2014

This was a very nice stay... I felt very welcomed by night-staff Laura. She was exceptionally cordial. I had reservations and she went as far to say she was worrying about us and our arrival, hoping we were safe. Laura is an amazing person to deal with after driving all day, I am thankful we didn't run into someone that... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for posting a glowing review of your stay. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More 

Elk Grove, California
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 27, 2014

This Extended Stay has very nice, friendly and professional staff. I agree with Mike B., when he stated that problems are taken care of promptly. It's a great facility because the of the price, cleanliness, and proximity to excellent shopping( within one mile), a water park, movie theater, and restaurants. Most of the customers are working in the area or... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for the feedback about your stay. I am glad that you enjoyed our convenient location and our friendly, professional staff during your visit. As well, it's great to hear that all issues were addressed by our staff in a timely manner. I will be sure to share your kind remarks with our team. Thank you for choosing Extended... More 

Lake Elsinore, California
1 review
5 of 5 stars Reviewed January 31, 2014

My wife and I came here on a work assignment . we did not realize there was renovation happening but the staff was so accommodating and we have not had any problems. we love this place! the staff is what helps make a great hotel. thanks to all the staff we have had a wonderful time there. the location is... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Randy - Thank you for taking the time to write a review of your stay. Your comments in regards to our staff and hotel are much appreciated. I am so glad that you and your Wife truly enjoyed your visit to our hotel and the service that you received. I will be sure to share your kind remarks with the... More 

Lancaster, California, United States
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 12, 2014

Best place for the money and sometimes for twice the cost. Staff is always friendly and the problems are taken care of promptly. The hotel is undergoing a major renovation and the rooms are limited but the service is still there and the mess is not exposed to the customers. The rooms are clean, quiet and spacious with adequate kitchen... More 

Was this review helpful? Yes
Mikaela Z, Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about friendliness staff; however, we apologized about other guests who were smoking outside the hotel. To uphold our company's high standards, we will we will try to do a better job of monitoring making sure other guests are smoking in a designated... More 

iran
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed December 11, 2013

I came Roseville for the first time and chose to stay there. I was my second time of this hotel branch, but probably the best one. When I reached there a nice guy was at desk and introduced us to our room. The room was clean and so much better than the other branches. This hotel is a pretty new... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Babak - Thank you for taking the time to write a review of your stay. Your comments about our hotel and staff are much appreciated. It would be our pleasure to have you stay with us again in the future! More 

schaumburg
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 13, 2013

Home away from home. Very pleasant staff and guest that live here are great too. It gives you a family vibe staying here. It is nice that they are pet friendly and keep such a clean property. Cherish Z.

Was this review helpful? Yes
Mikaela Z, Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for your recent review of your stay. Your comments in regards to our hotel are much appreciated. I met with the staff, and share your pleasant review about your stay. Our team is committed to satisfying our guests, so we are very thankful for your feedback. If you have any additional feedback, please reach out to me at... More 

Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 13, 2013

Well located and thoroughly cleaned with spacious room and basic kitchenette , I would certainly return even though my experience was marred by a failure to the wifi system which is aggravating as this is always a key criteria. Great running to be had for those so inclined around dry creek park which is just around the corner . They... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

William - Thank you for taking the time to write a review of your stay. I am sorry to hear that the WiFi did not work properly. To ensure that a situation like yours doesn't happen again, I will contact our tech support team to investigate the problem. Still, I am glad that you enjoyed our hotel's location and your... More 

NC
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 9, 2013

Clean enough, and the general usual for this chain. The outside of the bldg. was kept up very nicely and the inside was ok. The best part was the staff and their helpfulness. Our 2nd stay there, with a room not quite up to par, and the staff gave us our 2nd night at a reduced rate. The motel is... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for your review. We're glad to hear that you had a pleasant stay while you were with us here at Extended Stay America Roseville and that the staff were great. I do apologize about your first room and thank you for bringing it up to our attention. We are always willing to accommodate guests if we have we... More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed September 15, 2013

I made a walk-in reservation after staying the previous night at a ESA in Salt Lake City. The price was reasonable, and the room was very comfortable. Front-desk staff was welcoming, competent and friendly.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for the review. We appreciate the kind comments about our hotel and staff. One of our goals is to give every guest a comfortable stay. I'm glad we accomplished that for you. If you have any additional feedback you would like to give, you can contact me directly at sro2@extendedstay.com. Thank you again and we hope you decide... More 

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