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Extended Stay America - Sacramento - Roseville

2.0 of 5
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1000 Lead Hill Blvd., Roseville, CA 95661
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1 room 1 guest
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Extended Stay America - Sacramento - Roseville
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72 Reviews from our TripAdvisor Community

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Traveler rating
    34
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    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (19)
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There are newer reviews for Extended Stay America - Sacramento - Roseville
See the most recent reviews
Miami, Florida
Level Contributor
97 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed May 21, 2015

By far I have to say this is the worst hotel I have ever been into there were cockroaches everywhere when we went into the room everything was discussing smelled like cigarettes and was dirty and also we noticed that outside all of the employees were using drugs openly This hotel is very unsafe right off of the highway and... More 

Was this review helpful? Yes
Pioneer, California
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 20, 2015

It was great to have a mini kitchen , a box of supplies delivered to our room within 5 minutes after our request. Broken kitchen cupboard over the stove. The phone in the room did not work. No wake up calls available anyway. TV and Wi fi worked well. The facility was over all dark inside. It was great to... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that the phone in your room did not work and cupboard was not installed properly. In response to your feedback, I met with our staff and we will work to make sure rooms are thoroughly inspected before guest arrivals. Still, I am glad to read that... More 

Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 11, 2015

Took my girlfriend here during mothers day weekend. Had a great time. The rooms are nice. Being able to have a actual kitchen in the rooms, is always a big plus. The staff when I checked in, was really nice. And filled us in with everything we needed to know. Definitely one of the nicer hotels in the area! Better... More 

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San Jose, California
1 review
2 of 5 stars Reviewed May 3, 2015 via mobile

I've stayed at Extended Stays at various locations. This is my first time at the Roseville one. I'm Sorry to say that this one falls way short of amenities than any other one. It has the stove, refrigerator and microwave however you can't use the stovetop because there isnt ventilation for exhaust. No oven or dishwasher, pool or meeting room... More 

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Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed April 27, 2015 via mobile

We stay at Extended Stay often. It is like a home away from home. It is conviently located and we are welcomed by name. Great place to stay. It has all the emenities at a reasonable price. The staff takes good care of us.

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1 review
5 of 5 stars Reviewed April 21, 2015 via mobile

The managment is absolutely great! The hotel manager is extreamly nice and everyone that works in the hotel has awesome A+ service, very helpful and nice! Rooms are clean, spacious and has a kitchen. My fiance and I feel at home here!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that your stay was better than expected. I’m proud of our staff for providing you with great customer service and a comfortable stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back... More 

2 reviews
3 of 5 stars Reviewed March 12, 2015

Some of the employees were very nice. However, I was in Roseville to work for 8 weeks. When checking in they told me that they normally do not leave the kitchen supplies in the room. However, since I was stay an extended amount of time they would bring it to me, but 5 hours later I had to phone the... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that your experience did not meet your expectations and that you experienced maintenance issues. In response to your feedback, I will be meeting with our maintenance staff to make sure all items in the rooms are functioning properly. We continually work to... More 

Lexington, Oregon
Level Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed February 21, 2015

Awesome stay as usual. Check in was friendly, fast, efficient. Got full kitchen set up ready for us as I loaded clothes/items into room. Came down to collect items/etc. Start to finish 10 minutes maybe, and that's counting loading mine/my kids things and bringing them up. Check in gal -- I feel so badly I didn't catch her name. Sweetest,... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you so much for posting a review of our property. I'm glad that you enjoyed your stay at our hotel and that our staff was accommodating. I do want to apologize about the fire alarm. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed February 15, 2015

this was my first ever experience with this hotel. i was there for 3 months while working as a travel nurse at SutterRoseville. room 334 was indeed my home away from home. (i lived in a BestWestern for 9 months before this 3 month tour) in many ways it was better than best western. the WiFi was excellent, everything was... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed February 14, 2015

Light fixture falls from ceiling, bathroom tub stopper doesn't fit, spots on head board, sensitive fire alarms in kitchen, staff constantly trying to bust open your door, shower fixture broken, you can't enjiy your room in daytime hours walls are thin so any loud noise you get complaints because it's a retirement home I guess( please don't bring your children... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that you stay was satisfactory even though occasionally the fire alarm would go off. We appreciate your patience and understanding. The team and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

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