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Extended Stay America - Sacramento - Roseville

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1000 Lead Hill Blvd., Roseville, CA 95661
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1 room 1 adult
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Extended Stay America - Sacramento - Roseville
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75 Reviews from our TripAdvisor Community

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Rocklin, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

Love this hotel, cheaper than Herritage inn express where you smell nothing but pot, and get poor quality for your money. Here at '' Stay America " it is not only less price but it luctury compared to the " Herritage inn " Just coming from there they have crap tv, they claim to have free wifi which does not... More 

Helpful?
Thank Nick R
1 review
4 of 5 stars Reviewed December 5, 2015

The room was not fancy but it was clean and cozy with many features that made the stay comfortable. I booked the room for my 90 year old Dad who thought it was the nicest hotel he had ever stayed in. He loved having such a lovely kitchen where he could heat up some tea and have his dessert waiting... More 

Helpful?
Thank Ernest G
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your kind comments regarding our staff. Once more, thank you for posting your review. We look forward to having you visit with us... More 

Roseville, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed September 29, 2015

I booked a room through HotWire.Com and have done so for about two years now when I go to visit my family in Roseville, CA. My stay here is usually great, but I will not be booking with this hotel ever again based on the service that I received on 9/26/15. I had a work emergency that had made it... More 

Helpful?
Thank Sar-Eiram
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 28, 2015 via mobile

I met Sara on arrival this trip. She was in training but did a good job checking us in. While in the check in process, Sasha arrived and greeted me by name. She anticipated my need for dishes and remembered my wife's feather pillow allergy. By the time we got to our room, the dishes were in the cabinet, utensils... More 

Helpful?
1 Thank wjpowell55
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed August 26, 2015

This hotel is getting 2 stars only because the room was clean and the bed comfortable. There seemed to be some "residents of this hotel: people out front smoking, kids going off to school, etc. When I went to walk my dog in the morning, there was a guy with a shopping cart picking up cans & bottles on the... More 

Helpful?
Thank Soozesun
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for the feedback about your stay at our hotel. I am sorry to hear that your experience did not meet your expectations. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. To uphold our company's high standards, we will make will make sure we are clearly communicating our... More 

Katy TX
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 22, 2015

The hotel is fair, ołder not as clean as other chains, and smell of bacon probably from someone's breakfast filled the room. Not worth more than $110/ night. Friendly staff just a quick stay for us. Cleanliness could be an area of improvement for the hotel staff

Helpful?
Thank MS1KatyTX
Ottawa, Canada
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 29, 2015 via mobile

Not a great hotel. Pros: room was clean, free parking, had a little kitchen Cons: air conditioner was broken and horribly loud, staff weren't very nice or helpful, taps were wired backwards so the cold was hot and the hot was cold, breakfast not really included just coffee and muffins, no hairdryer, no real amenities

Helpful?
1 Thank youngtravels0110
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for providing us with details about your stay. I am sorry to hear that your experience did not meet your expectations. To uphold our company's high standards, I will have our maintenance engineer inspect our rooms to ensure everything is functioning properly as well as making sure we are providing each guest with professional customer service. Your feedback... More 

Taipei, Taiwan
1 review
5 of 5 stars Reviewed July 26, 2015

Very limited. However, only a few minutes from the Mall, Coffee shops and Groceries. Staffing are friendly we were greeted every time. The hotel is fairly clean and the parking lot is well lit. We'll be back!

Helpful?
Thank Michael H
Roseville
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed July 1, 2015

Upon check in, we arrived separately, we were lectured firmly that this was going to be an issue since the person who made the reservation was not present. This was strange since the credit card was the same number being used. Upon entering the elevator, we were met with the strong odor of smoke. The room was clean and bare.... More 

Helpful?
Thank Thriftstorequeen
Manager_11525, Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for providing us with details about your stay. The situation you described is truly regrettable. We are very sorry for your experience. To uphold our company's high standards, we will do everything we can to inform our guests in advance of what you can expect from our hotel. The staff and I appreciate your comments, as it will... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 26, 2015 via mobile

We come to Roseville regularly for medical treatment. We always stay at Extended stay for the convenience, wonderful staff and comfortable rooms. The hotel is located near shopping and a multitude of restaurants and we really feel at home while there.

Helpful?
Thank wjpowell55
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that we were able to accommodate your needs with a comfortable stay and great customer service. I’m thrilled we were able to provide you with a convenient location. The staff and I would like to thank you again for posting your review. We look... More 

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