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Extended Stay America - Sacramento - Roseville

2.0 of 5
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1000 Lead Hill Blvd., Roseville, CA 95661
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1 room 1 guest
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Extended Stay America - Sacramento - Roseville
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72 Reviews from our TripAdvisor Community

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Traveler rating
    34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
  • All months
    (72)
  • Mar-May only
    (19)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (12)
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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I met Sara on arrival this trip. She was in training but did a good job checking us in. While in the check in process, Sasha arrived and greeted me by name. She anticipated my need for dishes and remembered my wife's feather pillow allergy. By the time we got to our room, the dishes were in the cabinet, utensils... More 

Was this review helpful? Yes 1
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is getting 2 stars only because the room was clean and the bed comfortable. There seemed to be some "residents of this hotel: people out front smoking, kids going off to school, etc. When I went to walk my dog in the morning, there was a guy with a shopping cart picking up cans & bottles on the... More 

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Katy TX
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is fair, ołder not as clean as other chains, and smell of bacon probably from someone's breakfast filled the room. Not worth more than $110/ night. Friendly staff just a quick stay for us. Cleanliness could be an area of improvement for the hotel staff

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Ottawa, Canada
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 29, 2015

Not a great hotel. Pros: room was clean, free parking, had a little kitchen Cons: air conditioner was broken and horribly loud, staff weren't very nice or helpful, taps were wired backwards so the cold was hot and the hot was cold, breakfast not really included just coffee and muffins, no hairdryer, no real amenities

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for providing us with details about your stay. I am sorry to hear that your experience did not meet your expectations. To uphold our company's high standards, I will have our maintenance engineer inspect our rooms to ensure everything is functioning properly as well as making sure we are providing each guest with professional customer service. Your feedback... More 

Taipei, Taiwan
1 review
5 of 5 stars Reviewed July 26, 2015

Very limited. However, only a few minutes from the Mall, Coffee shops and Groceries. Staffing are friendly we were greeted every time. The hotel is fairly clean and the parking lot is well lit. We'll be back!

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Roseville
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed July 1, 2015

Upon check in, we arrived separately, we were lectured firmly that this was going to be an issue since the person who made the reservation was not present. This was strange since the credit card was the same number being used. Upon entering the elevator, we were met with the strong odor of smoke. The room was clean and bare.... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for providing us with details about your stay. The situation you described is truly regrettable. We are very sorry for your experience. To uphold our company's high standards, we will do everything we can to inform our guests in advance of what you can expect from our hotel. The staff and I appreciate your comments, as it will... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 26, 2015 via mobile

We come to Roseville regularly for medical treatment. We always stay at Extended stay for the convenience, wonderful staff and comfortable rooms. The hotel is located near shopping and a multitude of restaurants and we really feel at home while there.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that we were able to accommodate your needs with a comfortable stay and great customer service. I’m thrilled we were able to provide you with a convenient location. The staff and I would like to thank you again for posting your review. We look... More 

Lexington, Oregon
Level Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 11, 2015

Repeat customers for a reason. Arash checked us in this time. He is very welcoming, efficient and friendly. I asked for a full kitchen set up in one room and plates/dishes another (family of four, we eat dinner together etc) Anyhow, before I got unloaded and up to the room, our room was stocked fully and the ac was going... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you so much for sharing your experience with us. I'm so pleased to hear that we were able to exceed your expectations and provide you with a home away from home experience. I truly appreciate your kind comments regarding our reasonable rates and friendly staff. The staff and I would like to thank you again for posting your review.... More 

1 review
1 of 5 stars Reviewed June 7, 2015 via mobile

Beware of floor 3- it is raunchy. It smells just like a casino- filled with cigarette smoke and who knows what other kind of smoke. If you aren't a smoker, I would not recommend staying here. If you are, well, then this will be good for you- you'll fit right in. The beds aren't comfortable, either. The grab and go... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for your recent review of your stay. I sincerely apologize about the smoking floors in our hotel. To uphold our company's high standards, we will keep trying to do our best to make sure the designated floor is well ventilated moving forward. Thank you very much for providing us with your feedback. If you have any additional feedback,... More 

Orem, Utah
1 review
4 of 5 stars Reviewed May 26, 2015

We enjoyed the stay. The staff was very helpful. The room room was clean and roomy. Nice kitchenette. The bed was not as soft was I like it. The breakfast was very basic - a muffin, a granola bar and an apple. But, all in all it was good experience.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding our hotel and helpful staff. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

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