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All 18 Roseville hotels

BEST WESTERN PLUS Orchid Hotel & Suites

2.5 of 5 Hotel   |   130 N. Sunrise Ave, Roseville, CA 95661 (Formerly Oxford Suites)
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79%
Ranked #6 of 18 Hotels in Roseville
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars Reviewed June 5, 2014
auntydaff Vancouver Island
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122 reviews from our community

Traveler rating
    65
    32
    14
    7
    4
See reviews for
46
19
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Orchid Hotel & Suites
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Vancouver Island
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 5, 2014

We stayed two nights here while attending the AMGEN Tour of California cycling stages in the area. The Hotel was pleasant enough for being just off some major thoroughfares. I did have a few issues with service with respect to pool towels and pool clean up of others used towels, that being there wasn't any to be had cause they... More

Was this review helpful? Yes
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Aunty Daff, Thank you for your tips and review of our hotel. We appreciate any and all feedback. We want to thank you for letting us know about the pool towel situation. Please know that we care about the up keep of our hotel and have employees scheduled 24/7 for service and assistance. We appreciate you taking the time... More

San Jose, California
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 4, 2014

We decided to take our first family vacation in 4 years after the premature birth of our son and a rough medical diagnosis for our 9m old daughter. Being a one income family we're on a very tight budget, going on a cash-only basis. We opted to stay at BWPOHAS and SO wished we hadn't. I had a medical emergency... More

Was this review helpful? Yes 4
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Thank you for telling us how you feel about your stay. On behalf of our entire team, I would like to apologize for you not feeling we exceeded your expectations. Your satisfaction is important to us. However, management did discuss in full detail on the reasons we had to charge you a deep cleaning fee and for a broken item... More

San Diego, California
1 review
5 of 5 stars Reviewed June 4, 2014 via mobile

I came to the bar at Best Western and Jessica and Hannah gave me a awesome experience. I had never been to a bar in a best western and didn't expect much but the experience and the service were outstanding. I travel a lot and this is my new go to place.

Was this review helpful? Yes
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Snelling, Thank you for your outstanding review of our Lounge. Our Lounge is where we have our Manager's Reception which includes two complimentary drinks. We appreciate you taking the time to let us know which employees made your experience that much better. We will make sure they are recognized for that. Thank you again and look forward to seeing... More

Murrieta, California
2 reviews
4 of 5 stars Reviewed June 2, 2014

I recommend this hotel. It was fairly nice. The location isn't great but the staff, rooms and amenities are good. When I arrived there was a slight wait to check in but the staff were very apologetic for the wait.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Josh, Thank you for taking the time to write us a review on Trip advisor. We appreciate your great comments about how friendly and accommodating our Front Desk staff is. We strive everyday to make sure each guest experience is exceptional. We are conveniently located just off of HWY 80 on North Sunrise. You can see our hotel from... More

Contributor
11 reviews 11 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed June 1, 2014

Staff was friendley is all I can say. Upon arrival I noticed no hot water in the sink nor did the boasted 42" flat screen tv in the from room of suit work. I Reported and not fixed. No trash in the bath. 2 night, no hot water in jacuzzi tub or sink. Phone was placed in front room but... More

Was this review helpful? Yes 3
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Shannon, To know of such an experience is not like our hotel. We can’t even imagine something like this happening here. We wish you would have shared your information with the property first so we could make things right for you. Please know that we apologize deeply for your experience and know that we will be taking immediate action... More

California
1 review
5 of 5 stars Reviewed May 27, 2014

The room was clean and the linens were fresh...and I am picky, so that is saying something. The stay included not only a nice hot breakfast with eggs, sausage, pancakes, and waffles but also included two evening beverages (Mon-Sat) while relaxing on a very nice tree-shaded patio. Amazing for the price! We were there for a softball tournament, so it... More

Was this review helpful? Yes
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Carla, Thank you for your excellent review. We are so pleased to know you enjoyed our hotel and all the little things that we put together for each of our guests. We want to make sure each guest leaves feeling the same way you and your family did. We look forward to seeing you next tournament. Thanks again, Brittany... More

Rocklin, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2014

We used this hotel for a celebration of life event. We had a wonderful experience The whole staff was friendly and helpful. Also we were able to get group rates which made it a great value as well. I would highly recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Elizabeth, Thank you for choosing our hotel to have your Celebration of Life event with us. We are happy you were able to take advantage of our discounted meeting room and group room rates. We also appreciate your wonderful review of our staff and look forward to seeing you and your family again soon. Sincerely, Brittany Ducheneaux Front Desk... More

Las Vegas, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 23, 2014

We highly recommend this Best Western Plus Orchid Hotel & Suites in Roseville, California. We found it to be an excellent facility with pleasant surroundings, and a very good value...! It was a convenient location to many other services in the area. Considerate, friendly, professional, helpful and personable staff.

Was this review helpful? Yes 1
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Ronald, Thank you for your outstanding review and recommendation. We appreciate you taking the time to tell others about your fabulous stay and helping our business grow. We look forward to your next business trip and welcoming you to our hotel. Thanks again, Brittany Ducheneaux Front Desk Manager More

Reno
1 review
5 of 5 stars Reviewed May 20, 2014

We traveled to CA with our children and grandchildren to spend a day shopping and dining out for Moms Day. Best Western Orchid Inn was clean, comfortable and convenient. The pool was fun and the breakfast was great. We will be back for Fathers Day!

Review collected in partnership with Best Western

Was this review helpful? Yes
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Robert, Thank you for your excellent review! We value your business and are so pleased to know your family had a great time enjoying our clean and comfortable rooms and also our pool and full hot breakfast buffet. We look forward to seeing you again on Father's Day. Thanks again, Brittany Ducheneaux Front Desk Manager More

roseville, United States
1 review
4 of 5 stars Reviewed May 18, 2014

We where there for my daughters softball tournament and the hotel was conveniently located near the hwy. Interesting room set-up in a good way. Each bed had it's own flat screen which was nice. P.S. The Sushi place across the street was the best ! ! !

Review collected in partnership with Best Western

Was this review helpful? Yes
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Julian, Thank you for telling others about how unique our rooms are. They are perfect for every type of needs or special requests. We are pleased to know how accessible we are from the freeway. We are so happy you enjoyed the sushi place walking distance from the hotel. There are many more wonderful restaurants all within the same... More

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Additional Information about BEST WESTERN PLUS Orchid Hotel & Suites

Address: 130 N. Sunrise Ave, Roseville, CA 95661 (Formerly Oxford Suites)
Phone Number:
Location: United States > California > Roseville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Orchid Hotel & Suites 2.5*
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Also Known As:
Orchid Hotel Roseville

61 photos of this hotel

Management photos: Courtesy of the property manager

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