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All 18 Roseville hotels

BEST WESTERN PLUS Orchid Hotel & Suites

2.5 of 5 Hotel   |   130 N. Sunrise Ave, Roseville, CA 95661 (Formerly Oxford Suites)
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Ranked #5 of 18 Hotels in Roseville
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars Reviewed March 18, 2014
lisa f tonopah
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146 reviews from our community

Traveler rating
    75
    45
    15
    6
    5
See reviews for
52
25
7
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Orchid Hotel & Suites
See the most recent reviews
tonopah
1 review
5 of 5 stars Reviewed March 18, 2014

Thee rooms were awesome and the staff very friendly and helpful. Would stay at this hotel again, the breakfast was great and was hot, loved the pancakes. The meeting rooms were very spacious and comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Lisa F, Thank you for your review and telling others about our complimentary Full Hot Breakfast Buffet. The Breakfast buffet includes fresh scrambled eggs, shredded crunchy potatoes, juicy sausage, hot pancakes, cereal, fresh fruit, yogurt, muffins, toast, juice and milk. We make sure the quality and freshness of all items are above excellent and happy that you were able... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 17, 2014

We stayed here as part of a traveling athletic team. The rooms were not ready when we arrived; which was okay, but the front desk staff was tripping over themselves with explanations; and seemingly giving everyone upgrades. The hotel was loud at night. My daughter said she witnessed a woman barfing and clearly high when she was walking back to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear AnnK, We are shocked and appalled to hear such things happened at our hotel. We want to thank you for taking the time to let us know what happened during your stay but we can ensure you this is a very family friendly hotel. We cater mainly to groups and families with 174 guest rooms we usually have a... More 

Top Contributor
64 reviews 64 reviews
35 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 16, 2014

This property has been upgraded and remodeled recently. The rooms are quiet and clean. Flat panel tv's, slippers, awesome. They have a good breakfast and great breakfast staff. I was pleasantly surprised when I found they had a beer and wine bar that is open in the evening for happy hour until 9:30. The desk gives each guest 2 drink... More 

Was this review helpful? Yes
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Morley, It’s great to always hear when our guests appreciate the upgrade we did to the hotel. Our only purpose here is to serve and make each guest comfortable. We take pride in our work and the hotel we work at and what to thank you for noticing that. Thank you for your wonderful review and we look forward... More 

Menlo Park, California
1 review
5 of 5 stars Reviewed March 14, 2014

Had a great stay! Nice clean room, good sized TV, quiet with great amenities and the lounge was very comfortable. Love the giant tree and outdoor sitting area. Kudos to the staff and management on a well maintained hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Santa Rosa, United States
1 review
4 of 5 stars Reviewed March 14, 2014

Very clean room and grounds. Excellent and comfortable beds. Staff is friendly and the breakfast was very good. My only critique is that the room was a little small for the size of the furniture, but overall I very highly recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Donna, Thank you for recommending our hotel and seeing the great detail we take to keep the property and rooms sparkly clean. We are pleased to know you enjoyed our completely brand new Serta pillow top mattresses and our customer orientated hotel staff. We strive everyday to make each visit a lasting experience. Thank you for your time. Brittany... More 

1 review
5 of 5 stars Reviewed March 13, 2014

On the day of checkin @740am I ask Rikki who happen to be working at the front desk if I can checkin early ( much early), so I can put my luggage in my room Before going to training . Rikki found a clean room and had me check in . Good hot breakfast , clean rooms

Was this review helpful? Yes
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Airbirne, We appreciate your time and excellent review regarding our Front Desk Staff. We are so pleased to know we were able to check you in so early so you could get settled. See us again soon! Thank you, Brittany Ducheneaux Front Desk Manager More 

Fresno
Top Contributor
74 reviews 74 reviews
34 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 11, 2014

Upon checking in we had 2 very nice and smiling ladies awaiting behind the desk. I wanted a floor room and my manager wanted to be upstairs, done without question.They made sure we had everything we needed and explained the hotel layout to us. The rooms were perfect, with nothing out of place. The property itself is large and provides... More 

Was this review helpful? Yes
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Mickey P, Greetings from Best Western Plus Orchid Hotel & Suites! We are so pleased to know you are sharing your wonderful experience with others about your stay with us. We strive daily to go above and beyond for all of our guests by accommodating special requests and room location. We notice that it makes the guests just tickled... More 

Redlands, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 9, 2014

Motel was remodeled and the room was very nice. Biggest complaint we had was noise. The rooms are not very sound proof. The internet was out most of our trip. The cause was never really provided other than they said they had been having trouble with their provider and their IT specialist wasn't available to help.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Michael K, We apologize for not exceeding your expectations. I can ensure you that our hotel complimentary WIFI is up and running with the strongest connection ever. We have recently switched over to fiber optic internet and have only had good reviews. Our property is very large with 174 rooms and our guests that are sensitive to noise like... More 

Roseville, California
1 review
5 of 5 stars Reviewed March 6, 2014

What a surprise to find an excellent full breakfast served fresh and hot by a smiling faced Hannah! She is an engaging and personable young woman. It's nice to see that there are folks around that truly care about how you are doing. We need more Hannah's in this world!

Was this review helpful? Yes
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Mikewerks, On behalf of the entire Orchid Team we would like to thank you for taking the time to let others know how wonderful we are and how hard we work everyday to strive towards of our goals. Recently we have added some new items to our breakfast buffet and noticed how excellent this seemed to please everyone. We... More 

1 review
5 of 5 stars Reviewed March 5, 2014

Hannah made sure to make our stay extremely special. She is very kind and was excellent to deal with. I hope she gets a raise! She also took care of every need my family and I had. Hannah was always polite and and a joy to speak with. Thanks, Hannah!

Was this review helpful? Yes
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Vauled Guest, We appreciate you taking the time to write such a wonderful review towards our much deserved and well appreciated Breakfast Attendant. Every employee here at our hotel cares to make sure all of our guests are well taken care of and welcome. We are overjoyed to know this has been shown and appreciated by all of our... More 

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Additional Information about BEST WESTERN PLUS Orchid Hotel & Suites

Address: 130 N. Sunrise Ave, Roseville, CA 95661 (Formerly Oxford Suites)
Phone Number:
Location: United States > California > Roseville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Orchid Hotel & Suites 2.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Orchid Hotel Roseville
Hotel Style:
#2 Green Hotel in Roseville
#3 Romantic Hotel in Roseville
#4 Family Hotel in Roseville
#4 Business Hotel in Roseville

61 photos of this hotel

Management photos: Courtesy of the property manager

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