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BEST WESTERN PLUS Orchid Hotel & Suites

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130 N. Sunrise Ave, Roseville, CA 95661 (Formerly Oxford Suites)
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Orchid Hotel & Suites
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BEST WESTERN PLUS Orchid Hotel & Suites
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193 reviews from our community

Traveler rating
    98
    57
    22
    8
    8
See reviews for
67
37
10
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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There are newer reviews for BEST WESTERN PLUS Orchid Hotel & Suites
See the most recent reviews
Anderson, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice place to end the day. They are constantly trying to keep up the hotel's appearance. Although just a simple beer and wine lounge, it is a very friendly place to relax and enjoy the chatter in the room.

Review collected in partnership with Best Western

Was this review helpful? Yes
Denise R, General Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Thanks for the great review Jose G. We are always so pleased when our long time guest take the time out to share what they enjoy about the hotel. Looking forward to seeing you next week when you return! More 

Albuquerque, New Mexico, United States
Top Contributor
65 reviews 65 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A BW+ property, three stories with two open courtyards - one with an enormous live oak tree in the center with surrounding deck for the daily "happy hour", One open courtyard with pool and hot tub. Whole property excellently maintained and clean. Lots of attendants in breakfast area made a very pleasant start to the day. We were upgraded for... More 

Was this review helpful? Yes
Denise R, General Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Thank you for your review Sally B. We are always pleased when we are able to surprise our guest with our one of a kind hotel in Roseville. The Oak Deck is one of my personal favorites and I am pleased you were able to enjoy it too. We look forward to seeing you the next time your travels bring... More 

Fresno, California
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First off let me say that this hotel is properly managed and is an outstanding place to stay. I will however mention a few items that i found as a disadvantage, so i will get those out of the way. First, the business center is cramped and their printer is down, now for a family vacation or just a visit... More 

Was this review helpful? Yes 1
Denise R, General Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Thank you RChavez2014 for all of your feedback. I want you to know that we are currently in the process of becoming a 100% smoke free property over the next 30 day. I have no double you will find the change very enjoyable. I am so sorry that the printer in our business center was down. Please know we did... More 

Choctaw, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

One would think when a person stays and before leaving pays for his return stay from the business he is doing out of the area and pays for his room. I would think once a room is paid for and requested as a King on the ground floor as a handicap room, it should be kept available and provided when... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Denise R, General Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Steven K - first off, I want to apologizes for not meeting your standards during your stay. I know we had the opportunity to speak about these issues. We do our very best to accommodate any guest request and do have all of our handicap accessible rooms on the first floor. As far as the lost and found items... More 

La Mesa, California
Contributor
15 reviews 15 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Busy days with local family ended with a nice relaxing sip of wine under a beautiful oak tree. We expected a typical complimentary breakfast but were surprised at the scope and quality of the food offered. Really started the day off on a high note.

Review collected in partnership with Best Western

Was this review helpful? Yes
Denise R, General Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Thank you David H for your wonderful review. We love that our guest can relax with a glass of wine at the end of the night. We hope to welcome you back soon. More 

Weed, California
Top Contributor
61 reviews 61 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel on numerous occasions and would highly recommend this place if you stay in the area. Very easy on and off the interstate. The rooms are very nice. Personnel are very friendly and willing to help on all occasions. The free breakfast has items to please every type of appetite. Great location-plenty of places to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Denise R, General Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Thanks for the great review Kevin D! You have been a loyal guest to our property and we love to know that you are still enjoying our hotel. Looking forward to seeing you next week! More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

When I first arrived at this hotel I was quite impressed. The lobby area was nice and clean, the staff were friendly and helpful. Then I got to my room and again I was pleased to be greeted by a clean and spacious room. However, my experience at this hotel went into melt down almost straight away. Firstly, the WiFi... More 

Was this review helpful? Yes 1
Denise R, General Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear CelticOnyx I am so sorry to hear that you had a bad experience at our property. We work hard to create a warm and relaxing environment for our guest and I am disappointed to hear that you had noise issues. Please know we do have staff available 24 hours a day to assist in any issues with WiFi or... More 

Reno, United States
1 review
5 of 5 stars Reviewed April 21, 2015

Room was clean and comfortable, bed was very comfortable. Grounds were clean and breakfast area seemed to be kept up too and replenished quickly. Pool area was nice and pool was clean, and so was the hot spa. Looks like they had a very decent work out room. Stayed here last year too and will stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Denise R, General Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Thank you Lee Ann D for your review. We are pleased that you had a wonderful time and look forward to your return. More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

Love, love, love this hotel and would not stay anywhere else in the Roseville area. Fabulous rooms, breakfast and staff. Specials for events at the fairground also add to the draw to this Best Western PLUS Orchid Hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Denise R, General Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Thank you larrys665 for your amazing review! We are so pleased to know that you love our hotel just as much as our staff does. We can't wait to have you return. More 

Redding, United States
1 review
4 of 5 stars Reviewed April 14, 2015

overall good but not great! Staff as mentioned is fabulous but hotel services like WiFi are bad! the staff is excellent and rooms are clean. The WiFi is bad and TV selection is worse! Overall i stay because i have too

Review collected in partnership with Best Western

Was this review helpful? Yes
Denise R, General Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Thank you Dave B for sharing your thoughts about your stay. We take our guest feed back seriously. We have contacted our IT team to add additional access points around the hotel to boost our high speed fiber optic network so that you and our other guests do not have this issue in the future. I am sorry to hear... More 

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62 photos of this hotel

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Room/suite (22)
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Business center/function rooms (4)
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Dining (8)
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