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BEST WESTERN PLUS Orchid Hotel & Suites

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130 N. Sunrise Ave, Roseville, CA 95661 (Formerly Oxford Suites)
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1 room 1 guest
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BEST WESTERN PLUS Orchid Hotel & Suites
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241 Reviews from our TripAdvisor Community

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Traveler rating
    116
    73
    29
    12
    11
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91
43
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57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
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  • All months
    (241)
  • Mar-May only
    (77)
  • Jun-Aug only
    (89)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (43)
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There are newer reviews for BEST WESTERN PLUS Orchid Hotel & Suites
See the most recent reviews
Vancouver, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Really enjoyed this hotel. Close to grocery restaurants & freeway. Complementary breakfast was nice. Happy hour is a very nice touch. Like to have better quality wine & cold beer on tap. Front desk very helpful and shuttle service to the mall is a plus Thank you for a wonderful time. Abbotsford Vancouver B.C.

Review collected in partnership with Best Western

Was this review helpful? Yes
Denise R, General Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Thanks Donald F for your review. We LOVE teaming up with Senior Softball every year and I am so pleased you enjoyed your stay. Thank you for the feed back about our lounge. We are always looking for ways to improve our guest experience and will look in to how we can improve. Looking forward to seeing you and your... More 

Boise, Idaho
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here couple of years ago, the improvements are great. Love the indoor patio and bar area. The service was good. The rooms are very nice and clean. Highly recommend this Hotel when in Roseville, Ca.

Was this review helpful? Yes
Denise R, General Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Thank you J. A for your nice review. I am so please so see our added improvements and upgrades are noticed by our loyal customers such as yourself. We look forward to welcoming you back again soon! More 

Windsor, CO
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am a little late posting this review. We stayed at this hotel for 2 weeks in June 2015. They gave us the extended stay rate that I thought was very reasonable. We had our granddaughter with us. The room they gave us was like having 2 bedrooms. Very nice to have with an almost 14 yr old. Our room... More 

Was this review helpful? Yes
Denise R, General Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Thank you for your review kyliesmeme2! I am so pleased to see how much you enjoyed your stay. I want to let you know that I am very sorry for any issues that the plumbing incident caused you and the inconvenience of moving rooms. We always want to give our guest the best experience and by moving rooms we were... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

When we arrived at our room 318, room was spacious but a window screen was on the floor. I think maintenance forgot to install it. I did inform front desk. Hopefully they fix it prior to next guest. Breakfast was Excellent!! Overall very nice place.

Was this review helpful? Yes
Denise R, General Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Thank you for your review Fessehai K. I am so sorry that the screen was left in your room during our normal deep cleaning. Thank you for letting us know of our mistake and we will make sure no one else has to deal with that in the future. Looking forward to welcoming you back the next time your travels... More 

Santa Cruz, California
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The reception good. They are very kind. Then the room, smelled like the cleanser was spilt and the carpet had that sticky feeling like your afraid to take your shoes off. The pool its hot and you want to cool off....cloudy icky un serviceable. DANGER!! Spa....Viral. STAY OUT and cover the kids eyes. The crown molding in the room was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Denise R, General Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear Tightywhities - thank you for sharing your experience with us. I am so very sorry about the issues your had with our pool. Unfortunately, due to a guest in house that weekend we ended up having to drain the pool & spa because of the issues you mentioned. Please know that this is an isolated indecent and that we... More 

Reno NV
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We had traveled to Roseville and was advised the night of August 7th that we would be able to check in to our hotel rooms the next day @ 11am. When we arrived, the rooms were not ready and we were told to come back at 1pm. We drove around and came back at 1pm. The rooms were STILL not... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Denise R, General Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Dear mummaL - I know that both Best Western and myself have reached out to you in regards to you statements above. Please know that we did accommodate your only request of 2 rooms near each other - but at no time was there a request to check in early. We can never guarantee check in before 3 pm but... More 

Weed, California
Level Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms and service here are outstanding. Many places nearby to eat and shop. Close to the major highways! Staff is always friendly and helpful! Great beds and pillows! Big flatscreen TV's! Highly recommended!

Review collected in partnership with Best Western

Was this review helpful? Yes
Denise R, General Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Thanks Kevin D for the outstanding review. We are pleased that you love our hotel as much as we do! Looking forward to welcoming you back soon! More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Me and my family had an excellent stay at this property all the workers were very helpful. My wife and I received an awesome shuttle ride to a concert at Thunder Valley Casino, and if I must say the driver whose name is Terrance was very professional, informative, and courteous.

Was this review helpful? Yes
Denise R, General Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Thank you for your review Michael P. We are so pleased to hear that you enjoyed your stay at our property. I will share your great comments about Terrence with him! Thanks for noticing that we are trying to do our part in conservation during this years drought. We look forward to welcoming you back soon. More 

Pittsburg, CA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We received helpful, friendly service at the hotel. They have a great, very reasonably priced snack shop behind the lobby counter. Our room was very comfortable with a separate seating area and two TVs.

Review collected in partnership with Best Western

Was this review helpful? Yes
Denise R, General Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Thank you haughink for your review! We are please that you were able to enjoy one of our suites. Looking forward to welcoming you back the next time your travels bring you to Roseville. More 

Fairfield, Ca, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

When making reservation there were no rooms for my handicapped wife. The reservation clerk(Sarah?) said they could provide a shower chair for the bathroom to help out. At check in the prior requested shower chair not in room. Desk clerk personally brought one to the room. At breakfast I was given a tray to carry food back to my disabled... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Denise R, General Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review

Thank you James R for your lovely feedback. We are so pleased that our staff was able to take care of you and your wife so well. We work hard to provide a warm and welcoming hotel and love to hear from our guest. We hope to welcome you back soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

29 photos of this hotel

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