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Residence Inn Roseville Galleria Mall/Taylor Road

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1930 Taylor Rd, Roseville, CA 95661
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Residence Inn Roseville Galleria Mall/Taylor Road
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Residence Inn Roseville Galleria Mall/Taylor Road
Residence Inn Roseville Galleria Mall/Taylor Road
Residence Inn Roseville Galleria Mall/Taylor Road
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67 reviews from our community

Traveler rating
    32
    19
    6
    5
    5
See reviews for
21
11
5
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Residence Inn Roseville Galleria Mall/Taylor Road
See the most recent reviews
Lansing, Michigan
Top Contributor
56 reviews 56 reviews
31 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 1, 2013 via mobile

I typically love Residence Inn's. You get a full kitchen, with all the basic necessities for cooking a home-cooked meal. This hotel was no exception of course. However, we asked to change rooms because our initial room smelled like wet dog. Also, we were given a room at the far end of the hall (rm 101), and the Internet connection... More 

Was this review helpful? Yes
RIRoseville, Manager at Residence Inn Roseville Galleria Mall/Taylor Road, responded to this review

Dear imandy0517, Thank you for taking the time to write a review on our property. It concerns me to hear that a guest was affected by the fact that we are a pet friendly hotel. It also concerns me about the poor cell phone reception. If you had an issue with the reception, there is a chance that other guests... More 

Burlingame, California
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 11, 2013

Had a one night stay here for business recently and overall the experience was fine. My room was clean and ready for me even though I checked in about an hour early. Didn't have time to use the fitness center or pool so I can comment on that. The hotel is located close to most of the businesses and Roseville... More 

Was this review helpful? Yes
RIRoseville, Manager at Residence Inn Roseville Galleria Mall/Taylor Road, responded to this review

Dear Duc N, We are glad to hear you had a pleasant stay at our hotel. We hope that next time you are in town for business you keep us in mind! Sincerely, Aurora Graham Assistant General Manager More 

Eureka.Ca
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 9, 2013

We booked this hotel on an online booking site and for the price we paid, this was a reasonable place to stay. When we arrived an hour after check in, our room was not ready. We waited another 50 minutes and finally, a desk clerk offered us another room, which we took. The room was fairly large and well arranged.... More 

Was this review helpful? Yes 2
RIRoseville, Manager at Residence Inn Roseville Galleria Mall/Taylor Road, responded to this review

Dear Humboldtbay, Thank you for taking the time to review our property. We understand how it can be frustrating to have these delays with housekeeping. We would like to apologize for the inconvenience and be assured these items will be addressed. If you would like to contact us directly, we would love to hear from you. Sincerely, Aurora Graham Assistant... More 

Senior Contributor
31 reviews 31 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 13, 2012 via mobile

I got mixed emotions for this hotel. The front desk staff is very friendly. But I think their management needs to revamp the way the maintenance and housekeeping takes care of the hotel. The carpet in my room was dirty and the dishwasher needed some work. With some deep cleaning this can still be a very nice hotel. But until... More 

Was this review helpful? Yes 2
RIRoseville, Manager at Residence Inn Roseville Galleria Mall/Taylor Road, responded to this review

Dear CWG_77, I would like to begin by thanking you for taking the time to write a review about our property. It is always great to hear about how wonderful our front desk staff is. It is our goal to make sure that all aspects of our hotel exceed expectations. We appreciate your feedback. It is comments like these that... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 29, 2012

I have stayed at this hotel on 3 different occasions and the marriott by far always exceeds my expectations. Every single employee always has a smile on their face and they are willing to think out of the box to accomodate their guests! The breakfast buffet is absoloutly delicious with an enormous variety! This is the only place I stay... More 

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RIRoseville, Manager at Residence Inn Roseville Galleria Mall/Taylor Road, responded to this review

Dear Ladybeth81, Thank you for your kind words about our hotel! It is always nice to hear about guests enjoying their time here. Thank you for choosing our hotel and we will be looking forward to seeing you again soon! Sincerely, Aurora Graham Assistant General Manager More 

Austin, Texas
Senior Contributor
44 reviews 44 reviews
39 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed August 13, 2012

We recently stayed for a couple of days at this hotel. It was selected for the suite and complimentary breakfast along with the great location. First, the positive.....the location is great. It is close to 80 and minutes from the Roseville Galleria and Fountains. Selections of restaurants are bountiful. Staff is friendly and helpful. The cons.......as three Marriott hotels share... More 

Was this review helpful? Yes 1
RIRoseville, Manager at Residence Inn Roseville Galleria Mall/Taylor Road, responded to this review

Dear Deborah M, I would like to thank you for your review of our property. It is nice to hear that your enjoyed our convenient location and wonderful staff! I understand that our hotel is trying to compete in a market full of new hotels, and like you said it can make our flaws stand out when there is such... More 

Sun City Lincoln, CA
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 22, 2012

Stayed here before entering home. This was not the quality one normally experiences in a Marriott. The staff catered exclusively to the business clientele & did not seem to care about regular guests. People allowed their dogs to run loose & the staff did nothing, thinking it was cute. Was new to the area & it was tough to find... More 

Was this review helpful? Yes 3
RIRoseville, General Manager at Residence Inn Roseville Galleria Mall/Taylor Road, responded to this review

Dear Joy69Heavenly, I would like to thank you for choosing our hotel. It upsets me to here that you felt that we catered solely to business guests since we pride our selves in accommodating all guests whether it’s for one night or an extended stay. Sincerely, Vivian Finch More 

Santa Clara, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 27, 2012

If staying in Roseville along I80, this is a nice basic stopover particularly with a dog. This Marriott Residence Inn provided what we expected and even exceeded in friendliness, comfort and convenience. The place was neat, clean and cozy. If you are expecting luxury and pampering, sorry this is not for you. However a reasonable rate got us a comfortable... More 

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RIRoseville, General Manager at Residence Inn Roseville Galleria Mall/Taylor Road, responded to this review

Dear SNVL4, I would like to thank you for your kind words about our hotel! I am pleased to hear that you had such a pleasant stay with us. We understand that our pet fee may seem a little high but this is our way of keeping our hotel clean and inviting. We love having pets at our hotel but... More 

Las Vegas, Nevada
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 19, 2012

I have been staying at this hotel for over 10 years and have never had any type of problem.Rooms are always adequate and I get what I ask for. Breakfast has improved over the years and the staff has always gone beyond what is expected to be helpful...UNTIL...my last trip in January 2012. I had the unlucky pleasure of having... More 

Was this review helpful? Yes
RIRoseville, Manager at Residence Inn Roseville Galleria Mall/Taylor Road, responded to this review

Dear, M C I would like to apologize for the experience you had at our hotel. I would also like to apologize for the delay in this response. Thank you for choosing our hotel, I understand that there are many hotels in the area and it is nice to hear that you have been choosing our hotel for the last... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 2, 2011

This is a nice, clean hotel with good accommodations and is pet friendly too. It is located close to shopping, highway and there are nice trails just beyond the parking lot for walking your dogs. The main complaint I have is the $100 pet fee. I was only staying one night and was able to talk them down to $50... More 

Was this review helpful? Yes
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