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Heritage Inn Express Roseville

204 Harding Blvd., Roseville, CA 95678
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Heritage Inn Express Roseville
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77 Reviews from our TripAdvisor Community

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There are newer reviews for Heritage Inn Express Roseville
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Livermore, California
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed February 23, 2014

I checked into this motel which I have visited before, the parking lot is cracked with weeds growing through the asphalt. I was told our other party could not be next to us as all ground floor rooms were taken, my wife and I have mobility issues so we cannot have a second story room. in both our room and... More 

Helpful?
Thank John W
kuldeep k, Manager at Heritage Inn Express Roseville, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another... More 

San Leandro, California
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed February 19, 2014

Dirty, no internet in room. The gave us a room that the water faucet was failed. There was not any tower in this room. So, they gave us another room but it was a SMOKING ROOM before. There was also no tower in this room. We regret that we want to save some money and we ended up at this... More 

Helpful?
Thank Henry V
kuldeep k, Manager at Heritage Inn Express Roseville, responded to this review

More 

San Jose
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 12, 2014

This was the first place we noticed off I80 after a late concert at Thunder Valley Casino. We asked for a quiet room for 2 nights and were put next to a guy who seemed like a permanent resident--door was constantly ajar and loud TV on all night/day--he even made his own do not disturb sign. There were no towels... More 

Helpful?
1 Thank DopeyJoe
kuldeep k, Manager at Heritage Inn Express Roseville, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another... More 

Gardnerville, Nevada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 31, 2013

Get ready, this will take some time... The reservations were placed by my mother several months prior to our stay. She offered to foot the bill, but she had to keep the cost down, plus this was around a mile from her house, that's why she chose this place for us. She's had friends stay here and say that it's... More 

Helpful?
2 Thank inhiskeep
kuldeep k, Manager at Heritage Inn Express Roseville, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another... More 

Fremont California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 25, 2013

Dog Pee spots on the floor, rug had not been vaccumed, Snot on bathroom wall. No regular coffee in the rooms. One towel for a double occupancy. Breakfast was toast no butter or Jam. Rugs worn. Would never stay at this place again.

Review collected in partnership with Easytobook.com

Helpful?
1 Thank Nancy H
kuldeep k, Manager at Heritage Inn Express Roseville, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another... More 

Roseville, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 26, 2013

First they stick us right next to McDonald's where we can hear them half the night. The Internet does not work! Then they move us into a room that is dirty has dog/cat poop in the closet. Also not all the rooms have a fridge n microwave they will not bring us one even though told this morning they would.... More 

Helpful?
2 Thank Dani1935
kuldeep k, Manager at Heritage Inn Express Roseville, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another... More 

Sacramento, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 9, 2013

I am not very happy about this place. Furnitures are dirty, floor is disgusting, toilet in the front office smells so bad. The staff has attitude and rude. The manager Jay is not very helpful as well..They just charge you but never do their job well.I am not recommending this place and posting it to the social media.

Helpful?
3 Thank rose m
kuldeep k, Manager at Heritage Inn Express Roseville, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another... More 

Roseville ca
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 3, 2013

Greedy people.System is so poor. Staff and manager does not do their job well.Place is a mess and dirty.Never that I will ever come back to this place and warning to all to look somewhere else.Furnitures are dusty and floors are disgust

Helpful?
3 Thank Denn00
kuldeep k, Manager at Heritage Inn Express Roseville, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another... More 

Los Angeles, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 2, 2013

We have stayed here three times and each time gets a little better and a little worse. The rooms are supposed to be cleaned daily but on our last trip they were not. Missing lightbulbs and lack of complementary breakfast were confusing. I was told the breakfast was not being served because the dining room was being remodled - but... More 

Helpful?
Thank Sandra G
kuldeep k, General Manager at Heritage Inn Express Roseville, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another... More 

San Francisco
Level Contributor
95 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed August 16, 2013

The room wasn't very clean (there were splotches of food on the ceiling and walls). We had to go to the front office and arrange for a desk in the room for our laptop. There was no table either. The big room where they normally serve breakfast is being remodeled and is now a storage for unused furniture, so no... More 

Helpful?
Thank sfRebecca
kuldeep k, General Manager at Heritage Inn Express Roseville, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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