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Holiday Inn Express Hotel & Suites Roseville-Galleria Area

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1398 East Roseville Parkway, Roseville, CA 95661-3052
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Holiday Inn Express Hotel & Suites Roseville-Galleria Area
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187 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Roseville-Galleria Area
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Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 9, 2013

I am in utter disbelief at the misconduct of employees at this hotel. Never mind the quality of the room. The bathrooms have no exhaust fans. Thus, you can imagine how our room smelled for the entire stay. When alerted to this, the front desk employees told us the rooms had "central ventilation" and a fan was not necessary. Well,... More 

Helpful?
1 Thank Coast2coastGuy
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Dear Coast2coastGuy, Thank you for taking the time to review us, we take all comments seriously and value the chance to make improvements where possible. Any feedback is welcome as it assists us in our never-ending task to better ourselves and improve things for our guests. I am truly sorry for the service provided by some of our staff fell... More 

American in Arabia
Level Contributor
177 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed July 8, 2013

I snagged an incredible rate on Hotwire, and was incredibly happy with the place. When I arrived I was concerned that it would be noisy as it's at the corner of 2 busy streets, but I managed to get a room overlooking the pool, which was very quiet. Joseph, at the reception, was extremely personable and efficient. The room was... More 

Helpful?
1 Thank Musqat
HIEX1398, Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Thank you for taking the time to review your stay on Trip Advisor! We work hard to earn these good reviews and appreciate hearing from our guests! Our staff works hard to see comments like yours, from our housekeeping staff, making sure each and every room is perfect for your arrival, to the front desk staff, delightfully welcoming you into... More 

Riverton, Utah
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 5, 2013

This is a fairly new hotel located in an upscale part of town. I mention that because there seemed to be a few guests who seemed out of place here, including one couple involved in a very loud, profanity-filled argument out front on the morning we departed. Other than that, this is a good hotel, and I'll likely stay here... More 

Helpful?
1 Thank Daniel S
HIEX1398, Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Thank you so much for your lovely review-we are delighted that you enjoyed your stay with stay us, we loved having you here! We appreciate your feedback-especially about our Customer Service! We hope to welcome you back to the Holiday Inn Express and Suites Roseville, your new home away from home! More 

Sacramento, California, USA
Level Contributor
73 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 1, 2013

Training could go a long way here, check in was passed on to three people and had to almost start over each time.. Elevator was down so had to walk to third floor and to the end of the hall way..no offer to help us...Breakfast area was not clean and picked up..not enough help to get the job done....Food was... More 

Helpful?
Thank Phil D
HIEX1398, Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Thank you for contacting Tripadvisor regarding your recent stay with us. We appreciate any feedback our guests offer to better assist you. We would like to apologize for any inconvenience you had received during your stay with us. The Holiday Inn Express Hotel & Suites is committed to providing our guests with the highest quality services and facilities. We sincerely... More 

Reno, Nevada
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed June 16, 2013

Stayed here for one night on business. Everything about this hotel was typical HIE. Well kept exterior, clean interior, quiet room, comfortable bed, ect. My only complaint was how slow the kitchen staff were to replenish the breakfast buffet after a swarm of people hit at once. As such, I was only able to have cereal before I had to... More 

Helpful?
1 Thank Jetsgopro
HIEX1398, Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Thank you for taking the time to convey your comments regarding your experience with the Holiday Inn Express Hotel & Suites, in room We would like to apologize on behalf of our team for the inconvenience you experienced during breakfast. We assure you that situation of this nature will not be repeated in the future. Please accept our sincere apologies.... More 

Vancouver, Washington
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 6, 2013 via mobile

We stayed here during the Big Wake Weekend hydroplane races, as this is where the World Champion Graham Trucking hydroplane team stayed. It was an excellent stay. Rooms were clean, customer service was warm and genuine, and the free hot breakfast was good. Thanks go out to Front Desk Manager Amy, and her staff, for an excellent experience with Holiday... More 

Helpful?
Thank nHolmberg
HIEX1398, Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Thank you for contacting TripAdvisor regarding your stay with the Holiday Inn Express and Suites Roseville. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. Thank you so much for writing a lovely review regarding your previous stay. It was truly a pleasure serving you and your team! We are always very... More 

Kaysville, Utah
Level Contributor
135 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed May 22, 2013

I stayed at this Hotel just a couple of days ago. It's in a weird area - almost residential, almost business, almost industrial. BUT, it was clean and decent. The woman at the front desk upon check in cheerfully asked me about why I was visiting and was most gracious when I explained that I was there for a funeral.... More 

Helpful?
1 Thank Anne M
HIEX1398, Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Thank you for taking the time to convey your comments regarding your experience with the Holiday Inn Express Hotel & Suites. Your willingness to share your thoughts with us is genuinely appreciated. On behalf of the entire staff, we would like to apologize for not recognizing you as one of our loyal members. We would like to thank you for... More 

Fort Bragg, California
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 20, 2013 via mobile

Great hotel and staff. The bed was comfortable, and they even treated us to some snacks as part of their Movie Package. They serve a continental breakfast with omelettes, bacon, bagels, toast and fruit. I would definitely stay here again.

Helpful?
Thank S. B
HIEX1398, Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Thank you for your comments regarding your recent stay at the Holiday Inn Express and Suites Roseville! We are so happy to see that you had a great stay and that you noticed so many of the little things we do for our guests. Our staff works hard to see comments like yours and we hope we can welcome you... More 

Porto, Portugal
Level Contributor
239 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed May 16, 2013

I've stayed at this Hotel for one night. The rooms are big and the staff is friendly. The hotel has free wi-fi and a nice outdoor pool and is located close to the main highway. It is a very good option.

Helpful?
Thank Pedritocalheiros
HIEX1398, Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Thank you so much for your lovely review-we are delighted that you enjoyed your stay with stay us, we loved having you here! We appreciate your feedback-especially about our Customer Service! We hope to welcome you back to the Holiday Inn Express and Suites Roseville, your new home away from home! More 

Fresno, California, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 7, 2013

The Holiday Inn Express in Roseville CA is one of the nicer places to stay while on my weekly business trips. The rooms are always clean and neat, the staff more than friendly and the location for restaraunts and shopping couldn't be better. There are other hotels in the nearby area but for the price, quality and convenience I will... More 

Helpful?
Thank JimFinnegan
HIEX1398, Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Thank you for sharing your experience with us as well as the travelers of Trip Advisor. We realize that there are several hotels in this area and you selected us to take care of you, and for that we are appreciative. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when... More 

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