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Holiday Inn Express Hotel & Suites Roseville-Galleria Area

Certificate of Excellence
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1398 East Roseville Parkway, Roseville, CA 95661-3052
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Holiday Inn Express Hotel & Suites Roseville-Galleria Area
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Holiday Inn Express Hotel & Suites Roseville-Galleria Area
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148 reviews from our community

Traveler rating
    86
    44
    12
    2
    4
See reviews for
43
23
17
47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Roseville-Galleria Area
See the most recent reviews
1 review
5 of 5 stars Reviewed January 29, 2015

I had the privilege to check in with Marcus who was both informative and pleasant. It was late when I checked in so it was nice to simply check in and head up to my room quickly. I was ruining late for an even and he called ahead to let my party know that I was running late. I've stayed... More 

Was this review helpful? Yes
HIEX1398, Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Thank you for contacting TripAdvisor regarding your stay with the Holiday Inn Express and Suites Roseville. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very happy when a guest contacts us about the wonderful service they have received. Marcus is a true asset to the company and we... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed January 21, 2015

Upon check in, Marcus greeted us. He ensured we had a room on the top floor according to our preference. I had forgotten to include on my preference to be away from the elevator. After we were given a room across from the elevator, I went down to see Marcus again and he did a great job to make sure... More 

Was this review helpful? Yes
HIEX1398, Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Thank you for taking the time to review your stay on Trip Advisor! We work hard to earn these good reviews and appreciate hearing from our guests! Our staff works hard to see comments like yours, from our housekeeping staff, making sure each and every room is perfect for your arrival, to the front desk staff, delightfully welcoming you into... More 

Susanville, California
1 review
5 of 5 stars Reviewed December 20, 2014

The room slept 6 and was spacious and had two TV's one for the kids and One for the adults. 2 Queen Beds and a pull out sofa sleeper. The kids chose to sleep on the cushions on the floor because they said the sofa was too hard. Oh well they're kids and they were happy. Lots of floor space.... More 

Was this review helpful? Yes
HIEX1398, Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Thank you so much for your wonderful review! We are so pleased to hear how Marcus went above and beyond for your birthday. He truly is an asset to the hotel. Thank you for your feedback regarding our rooms, along with the breakfast food. We really hope to see you again sometime soon! Thanks again! Sincerely, Amy Schiro AGM Holiday... More 

1 review
5 of 5 stars Reviewed December 4, 2014

Big fan of the Holiday Express in Roseville. Located near lots of restaurants and shopping! My man Marcus, at the front desk, made me feel very welcome and handed me my key within 90 seconds of arriving!

Was this review helpful? Yes
HIEX1398, Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Thank you so much for your 5 star review and for contacting TripAdvisor regarding your most recent stay with us. Our staff works hard to hear such wonderful comments like yours. They truly take pride in recognizing our guests to ensure you feel right at home. Thank you for taking the time to make us aware of how Marcus assisted... More 

Roseville, California
1 review
5 of 5 stars Reviewed December 4, 2014

I wanted to say how great and respectful my check-in and visit has been here at the holiday inn. Marcus at the front desk was polite , respectful and understanding . I work for the rail road so its nice to come to a place that has a guy like Marcus at the front desk, i will be telling my... More 

Was this review helpful? Yes
HIEX1398, Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Thank you so much for your 5 star review! It's so wonderful to hear how Marcus assisted you. He is truly an asset to the hotel. I will most definitely be sharing your lovely review with the entire team. Thank you again and we look forward to your return! Sincerely, Amy Schiro AGM Holiday Inn Express and Suites-Roseville, CA More 

1 review
5 of 5 stars Reviewed December 4, 2014

We travel very frequently, but this is by far our favorite. Rooms are always very clean, bathrooms are hair free (I know we've all been there) and the sheets on the beds are always clean. They have cable with good channels and free wifi. Staff is always very nice and helpful, including Marcus, Marco, and Gio. The breakfast is pretty... More 

Was this review helpful? Yes
HIEX1398, Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Thank you so much for contacting TripAdvisor regarding your most recent stay with us. It is extremely wonderful to hear how Marcus, Marco and Giorgio assisted you with your needs. We are always pleased to receive praise and acknowledgment of such a positive nature. It was a pleasure serving you. We look forward to your return. Sincerely, Amy Schiro AGM... More 

Tucson, Arizona
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 30, 2014

One of the nicer Holiday Inn Express properties. Very staff, clean room and very comfortable beds plus convenient location to I-80. There are many restaurants in the area so dining is not going to be an issue.

Was this review helpful? Yes
HIEX1398, Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Thank you so much for your 4 Star Review! We are happy to hear you enjoyed your stay with us! It was a pleasure having you here! Thanks again and we look forward to your return. Sincerely, Amy Schiro AGM Holiday Inn Express and Suites-Roseville, CA More 

Willits, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2014

We travel regularly. Holiday Inn Express & Suites in Roseville is always clean and the staff is friendly and accommodating. We know all the front desk staff by name, including Shane, Marcus, Lauren, Geo, Amy, Marty, and Marco. Breakfast is pretty good too. We always enjoy staying there!

Was this review helpful? Yes 1
HIEX1398, Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Thank you for contacting TripAdvisor regarding The Holiday Inn Express. We appreciate you taking the time to make us aware of your experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you.... More 

California
Top Contributor
96 reviews 96 reviews
73 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed November 17, 2014

This is a nice, clean well-maintained property with courteous staff. The poor review relates to our experience, which in all fairness to the establishment, didn't appear to be the norm. Both nights of our stay marijuana smoke/odor came in through the bathroom air vent and filled out the room. I'm not talking about a hint of smoke either, I'm talking... More 

Was this review helpful? Yes
HIEX1398, Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Thank you for taking the time to convey your comments regarding your recent experience with us. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I am truly sorry to hear that this particular visit was a disappointment. We are committed to providing our... More 

2 reviews
5 of 5 stars Reviewed November 12, 2014

I travel a ton for business and stay mostly at Holiday Inn Express & Suites and I got to say this one in Roseville is by far the best! Shane and the gang here really go out of their way to make my stays comfortable and enjoyable. My room is always super clean and ready when I arrive. If your... More 

Was this review helpful? Yes
HIEX1398, Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Thank you so much for your 5 star review!! We loved having you here and really love hearing that we are providing excellent service to you, along with comfortable, clean rooms. Your comment will be passed on to the entire staff. Thank you again and we look forward to your return. Sincerely, Amy Schiro AGM Holiday Inn Express and Suites-Roseville,... More 

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